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Koox Diving

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Address: Avenida Tulum, Mazana 2, Lote 4, Centro | Entre C/ Osiris Norte y C/ Beta Norte, Tulum 77780, Mexico
Phone Number: +52 1415502
Website
Today
9:00 am - 10:00 pm
Closed now
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Hours:
Sun - Sat 9:00 am - 10:00 pm
Description: You wanted always to do something unforgettable while on vacation? Than...
You wanted always to do something unforgettable while on vacation? Than you are right on the spot in Tulum to join us for some incredible dive or snorkel adventures! Koox Diving is a professional diving shop located in Tulum, Mexico. Our Diving Team consists of highly experienced guides and instructors with many years of prior dive experiences, they gained in the best dive sites worldwide. Whether you are a beginner or experienced diver, we can arrange diving tours so you will see the most beautiful and the most amazing cenotes and reefs in Tulum. From Discover Scuba Diver up to Divemaster or Nitrox & Technical Diving, Koox Diving offers you all Levels of Dive Training. Quality, Safe Training and happy divers...That's what we care for.
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TripAdvisor Reviewer Highlights

Read all 178 reviews
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  • 157
    Excellent
  • 18
    Very good
  • 0
    Average
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  • 3
    Terrible
PADI Open Water certification + Dos Ojos dive

I had a wish to get PADI open water certification one day but had never done it before I came to KOOX for snorkeling tour….and in the end three days later left with my... read more

5 of 5 starsReviewed May 11, 2015
Eva N
,
Prague, Czech Republic
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178 Reviews from our TripAdvisor Community

Date | Rating
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English first
Dallas, Texas
1 review
1 of 5 stars Reviewed May 12, 2015

Old and worn equipment. I booked a dive with Koox because the other shop nearby was booked up. My guide, although somewhat rude, was knowledgeable about the cenotes and their various passageways. I was less than impressed with the equipment. My fins had a knotted bungee cord on the back. The wetsuit had holes in it and a large zip-tie... More 

Was this review helpful? Yes
rodrigozurita, Manager at Koox Diving, responded to this review

We are very very amazed to read this - since 99% of the reviews say that the team and the gear at Koox Diving is really good1.. we replace gear every year - year and a half - we only use top brands for diving and 99% of the people who has been diving with us and writes a review... More 

Prague, Czech Republic
1 review
5 of 5 stars Reviewed May 11, 2015

I had a wish to get PADI open water certification one day but had never done it before I came to KOOX for snorkeling tour….and in the end three days later left with my certification! :o) It was the best decision I could have made to be certified now and I spent wonderful days with KOOX guys. It was only... More 

Was this review helpful? Yes
rodrigozurita, Manager at Koox Diving, responded to this review

Muchas gracias - SO, many thanks to you Girl!!! it was a pleasure for us, to be able to help you make your dreams come true - and Dive!!! many many thanks for your amazing words in this review and many thanks for your trust and for choosing to dive with Koox Diving - great experience!!! Dive and let us... More 

Calimesa, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2015

As a novice diver, I was nervous about how to select a good dive shop. After all in certain situations, you are trusting them with your life. I was really pleased that I selected Koox. I did a total of six dives, 4 to the ceynotes and 2 to the open ocean. Victor was so good. I learned a lot... More 

Was this review helpful? Yes 1
rodrigozurita, Manager at Koox Diving, responded to this review

So Many thanks!!! for your choosing us, and for your time to write this great review about the shop!.. its really a pleasure for us, to dive and have happy times with all of you who choose to dive with koox diving!. we try to do our best every single time and to provide the best there is for you... More 

New Orleans, Louisiana
2 reviews
5 of 5 stars Reviewed May 9, 2015

koox diving is in my opinion is one of the best dive shops on the mayan riviera. I have been coming to mexico for 25 years and must say i have dove with a lot of shops and koox is one of the best. The people that work there or wonderful and very helpful. And i suggest to any one... More 

Was this review helpful? Yes
rodrigozurita, Manager at Koox Diving, responded to this review

Many thanks for your trust and your time to write those great words and comments! its always a pleasure for us, to take those lookng to have a great time and explore the amazing and unique cenotes - even better to have friends that been diving with us, for a long time! many thanks for comming back and keep diving... More 

Santa Rosa, California
1 review
1 of 5 stars Reviewed May 5, 2015

Dishonest shop with very old equipment. We booked a cenote dive through Koox and the dive itself was beautiful. Our guide was ok...knowledgeable but a bit edgy and condescending. The catch is that much of the equipment is all old and in need of replacement. Wetsuits have holes (including the other ones we saw hanging in the shop, flashlights were... More 

Was this review helpful? Yes
rodrigozurita, Manager at Koox Diving, responded to this review

It is really disappointing for us - Koox Diving, to read this kind of comments, we really try our best to get everyone who walks into the shop or write us, to give them 110% from us. It is unbelievable how someone can write something like this - knowing that its not true at all - I can only say... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed April 27, 2015

Ko'ox is awesome! I went to Tulum for 10 days by myself to get certified and lucked out in choosing to dive with Ko'ox. The entire staff is super friendly, knowledgeable, and professional. All of the equipment was in good condition and I never felt unsafe. I got my certification with Bebe and did some dives with Adrian and Victor... More 

Was this review helpful? Yes
rodrigozurita, Manager at Koox Diving, responded to this review

Muchas gracias!!!! Jp, We had a great time and we thanks you for all your trust and great and kind words!. we try to do our best each and every time!.. its a pleasure to have the chance to get more people into diving- a different world!.. the Underwater world- and experiencing the underground rivers - cenotes!.. Muchas gracias!! real... More 

Johannesburg, South Africa
Senior Contributor
35 reviews 35 reviews
12 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 23, 2015

It is crucial for me to feel absolutely 100% comfortable under the water and the team Koox Diving just get that! I felt right at home on the dives I did with them. I took no equipment with me and they sorted me out with absolute ease. I'd not done denote diving before and they eased me into this wonderful... More 

Was this review helpful? Yes
rodrigozurita, Manager at Koox Diving, responded to this review

Many thanks for your time and trust with us! it is a great pleasure to get people into this amazing experience - diving in cenotes - we love the place and love the feeling of taking new ones into unique experiences! its always a pleasure for us, to help you with your diving in Tulum - if you are ever... More 

Hamburg
Contributor
19 reviews 19 reviews
5 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 29, 2015

I enjoyed diving with Koox in February visiting the office from the street. I must say the dives are maybe not the cheapest but absolutely worth it, especially that the sites are organised flexibly and the divemaster- Bebe went extra mile to make them enjoyable. I'm an advanced diver so could be a bit more demanding but Bebe stood up... More 

Was this review helpful? Yes
rodrigozurita, Gerente at Koox Diving, responded to this review

Muchas gracias!! Many thanks for your time to write this review for us - BEBE says hi! and we really want to thanks you for taking the chance to dive with us! we really like to give people a special treat and so, it is great to hear you had a good time!. Any other time you are back in... More 

Luzern
Senior Contributor
34 reviews 34 reviews
13 attraction reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 25, 2015

It's worth to spend the extra money to have a professional dive center. I did two Cenotes with Koox and I was very happy with their services. The gear's good and well maintained, well organized, early starts, great dive instructor, decent sandwiches, fruit, GoPro. I can recommend dive with Koox.

Was this review helpful? Yes
rodrigozurita, Manager at Koox Diving, responded to this review

Muchas gracias!! Many thanks for your trust and your comments - for your time diving with us and the good times! - Our idea is to give you the best service in town - and the best gear - show you around in a way so that you like to come back - If you are in town! let us... More 

Stockholm, Sweden
Contributor
13 reviews 13 reviews
6 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 10, 2015

Went diving with Koox in October, I ended up doing three days, and my partner came out for one. We travelled visited some of the Cenotes - Dos Ojos, the Pit and a couple of others. Really enjoyed myself, think I'll have to get back for some more!

Was this review helpful? Yes
rodrigozurita, Manager at Koox Diving, responded to this review

Great to hear from you - that you had a nice time diving and had the chance to extend your vacation to enjoy the underworld a little more - thats the attitude!! jejeje Many thanks for your trust and for you time to write your experience - hope to see you again not to far from today - and make... More 

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