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Dolphinaris Tulum

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Address: At Grand Bahia Principe Tulum Hotel, Tulum 77760, Mexico
Phone Number: 52 998-881-3030
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Today
9:00 am - 5:00 pm
Closed now
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Hours:
Sun - Sat 9:00 am - 5:00 pm
Description: Dolphinaris Tulum at Bahia Principe Resort combines the best features of...
Dolphinaris Tulum at Bahia Principe Resort combines the best features of our dolphins, with beautiful tropical surroundings.The facilities feature the innovative concept of traditional platforms that provide shallow, beach-style access to conduct interaction programs safely for any visitor.For the convenience of swimmers and observers, we have located various service areas within our facilities. These service areas include: check-in and customer service, induction hut, a new room where classes for the Trainer for a Day program are conducted and our photo & video store.
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TripAdvisor Reviewer Highlights

Read all 230 reviews
Visitor rating
  • 128
    Excellent
  • 58
    Very good
  • 27
    Average
  • 7
    Poor
  • 10
    Terrible
Fantastic Experience

Did the 'Trainer for a Day' package and it was truly amazing. Got to spend the whole experience in (and under!) the water with these amazing animals. Having read some of the... read more

5 of 5 starsReviewed May 19, 2015
Stewie1989
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230 Reviews from our TripAdvisor Community

Date | Rating
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English first
1 review
5 of 5 stars Reviewed May 19, 2015 NEW

Did the 'Trainer for a Day' package and it was truly amazing. Got to spend the whole experience in (and under!) the water with these amazing animals. Having read some of the previous comments about the treatment etc. the dolphins have a very large and deep enclosure to themselves and are rested between each group. They aren't forced to do... More 

Was this review helpful? Yes
Paris, France
1 review
5 of 5 stars Reviewed May 19, 2015 NEW

Nice moment with the dolphins at the Gran Bahia Principe Tulum during almost 1 hour. Luis, the trainer was very nice and funny. He loves his job and we have spent a nice moment.

Review collected in partnership with this attraction

Was this review helpful? Yes
Los Angeles, California
Reviewer
5 reviews 5 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2015

My wife and I were hesitant at first- didn't want a "SeaWorld" experience. The dolphins truly love this encounter and so did we!

Was this review helpful? Yes
New Bern, North Carolina
Contributor
20 reviews 20 reviews
5 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 5, 2015

I had such a good time! We booked our trip to Mexico using www.unitedmilitarytravel.com and our resort (Aventura Spa) offered us a 1500 resort credi with our stay. We used part of our resort credit to swim with the dolphins. It was really fun and an experience that I wanted to remember...that being said - the pictures were VERY expensive!... More 

Was this review helpful? Yes 1
Brooks, Canada
Reviewer
5 reviews 5 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 21, 2015

This was something on my bucket list and I can now cross it off the list but would do this again and again. The staff was very friendly and you could see the love for the animals in every staff member. I would do this again and would recommend to anyone

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

My husband and I absolutely loved this! the dolphin we swam with was just beautiful and our instructor was great! very funny! its not a cheap experience, but if you are going to do it once in your life, you may as well do it here in mexico!

Review collected in partnership with this attraction

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 20, 2015

What a fantastic experience!! We went with our three children and some friends, great trainer and adorable dolphin - an experience I will never forget

Review collected in partnership with this attraction

Was this review helpful? Yes
San Diego, California
Senior Contributor
25 reviews 25 reviews
19 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 13, 2015

First off, I should say that I had some reservations about dolphins in captivity (and most of my questions the day we were there ended up being about the treatment and care of the dolphins). That said, I was impressed by the trainer, and his obvious knowledge and compassion for these amazing animals. Not only was the whole experience a... More 

Review collected in partnership with this attraction

Was this review helpful? Yes 1
Boise, Idaho
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 26, 2015

We took our 3 children to the swim and ride program. It's a 10 min orientation + 40 min in the water with the Dolphins. The staff seemed unprepared that so many people had signed up in advance for our time slot. We had 10 people in our group -- much too large. One guide pulled our family of 5... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed March 17, 2015

The entire experience was perfect from front door to Dolphin swim. Instructors was patient and kind talking us through all instructions to deal with dolphins safely.

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?