We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Dolphinaris Tulum

Certificate of Excellence
Improve this listing
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: At Grand Bahia Principe Tulum Hotel, Tulum 77760, Mexico
Phone Number: 52 998-881-3030
Website
Improve this listing
Today
9:00 am - 5:00 pm
Open now
See all hours
Hours:
Sun - Sat 9:00 am - 5:00 pm
Description: Dolphinaris Tulum at Bahia Principe Resort combines the best features of...
Dolphinaris Tulum at Bahia Principe Resort combines the best features of our dolphins, with beautiful tropical surroundings.The facilities feature the innovative concept of traditional platforms that provide shallow, beach-style access to conduct interaction programs safely for any visitor.For the convenience of swimmers and observers, we have located various service areas within our facilities. These service areas include: check-in and customer service, induction hut, a new room where classes for the Trainer for a Day program are conducted and our photo & video store.
read more

TripAdvisor Reviewer Highlights

Read all 259 reviews
Visitor rating
  • 142
    Excellent
  • 68
    Very good
  • 29
    Average
  • 8
    Poor
  • 12
    Terrible
Trainer for a Day

This is an excellent value if you book ahead of time online. The full day program works out to be cheaper than any of the one-hour encounters if booked in advance. I booked this... read more

4 of 5 starsReviewed August 17, 2015
Hadley973
,
Delanson, New York

Similar Things to Do in Tulum

Add Photo Write a Review

259 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dalat, Vietnam
Level Contributor
26 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 26, 2015 NEW

The Grand Bahia dolphinaris is not in Tulum, nor in Akumal, and is nearly impossible to find. It appears from the map that the entrance is off one of the exits from the 307, but we drove up and down half a dozen times before we finally found it. The entrance to the hotel is set back from the road,... More 

Review collected in partnership with this attraction

Was this review helpful? Yes 1
Delanson, New York
Level Contributor
13 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 17, 2015

This is an excellent value if you book ahead of time online. The full day program works out to be cheaper than any of the one-hour encounters if booked in advance. I booked this for my 12-year-old daughter and my mother and they both really enjoyed it. The website warned that we needed to be there early and that I... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 26, 2015

Was a great time, several options. In a pool not open water. Be ready to haggle over the picture/video cost.

Was this review helpful? Yes
Walsall
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015

Excellent day what an experience. Booked package in UK as cheaper than in resort. Package included t-shirt painted by a dolphin, certificate and 2 photos. Had full day with trainers learning about diet/care for dolphins plus their environment. Had belly ride, 2 toe pushes and ride with 2 dolphins. Trainers are great speak very good English. Dolphins appeared very well... More 

Review collected in partnership with this attraction

Was this review helpful? Yes
Rickmansworth
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 18, 2015

Slightly misleading title but a great experience. Book from UK on line and you will save a fortune. Luis are mentor for the day was fantastic and his scientific research background shone through. A really great guy who is interested in the ecology of aquatic mammals.

Was this review helpful? Yes
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Hello At Dolphinaris it makes us glad you chose to be a Trainer for a Day, our most complete program that provides you a lifetime experience next to the dolphins! Our trainers love these amazing marine mammals and will gladly answer all your queries about them. Thank you for reviewing us. As you mention, when you book online in advance... More 

Port Deposit, Maryland
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 13, 2015

It was great. Add it to your bucket list all my family really enjoyed it and the trainers and staff were excellent

Was this review helpful? Yes
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Hello Jack, As you mention, to interact with dolphins is a 'must do' in life! The well-being and the appropriate attention of the dolphins under our care is our absolute priority. Our team works to provide our visitors the best service and magical moments for you to share with family and friends. Thank you for reviewing us, come back soon! More 

Level Contributor
59 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed July 11, 2015

My 9 year old did the interactive program. He loved it. The staff was very accommodating as my son has a token foot and required extra assistance getting in the pool without his cast. It was a highlight for him. My husband and I did a similar dolphin experience in the Bahamas but this one, by far. Was a better... More 

Was this review helpful? Yes
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Hello Harbridgetrek, It makes us happy to hear from visitors that had such a wonderful experience! Our trainers love dolphins and will do everything to make each member comfortable around them. We work to provide you the best service and a great dolphin encounter. Thank you for sharing this magical moments with us. We invite you to follow our social... More 

Oshawa, Canada
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 10, 2015

We took part in the swim with the dolphin opportunity. The guide/trainer was very kind to the dolphin, allowed up many opportunities to interact with the dolphin and ensured we safely interacted with him, our dolphin. It was a once in a lifetime opportunity and we enjoyed it thoroughly,

Was this review helpful? Yes
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Hello Yvonne H, At Dolphinaris we are pleased that you had a lifetime experience swimming with dolphins! Our trainers love these amazing mammals and perform their job with the best attitude. You can find great deals if you book in advance at our website and add a photo package to your reservation. We invite you to follow our social networks... More 

Toronto, Canada
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 5, 2015

If you have never swam with the Dolphin's this is a must try for you its not too expensive and the experience itself with the dolphins is AMAZING! The park itself and staff leave more to be desired. First; brochures claim lockers and towels are included however upon arrival lockers are available at a charge of $7US; towels were approx... More 

Was this review helpful? Yes
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Hello Alan, At Dolphinaris it makes us happy to know you had a great dolphin experience!!! Our team works to provide our visitors the best service, and magical moments for you to share with family and friends. In regards to the photos, our professional photographers are here to capture all your special moments with the dolphins, giving you the option... More 

La Plata, Maryland
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 5, 2015

My wife had always wanted to do a dolphin interaction. We did it with the whole family. Petting, kissing, dancing, and riding. Photos and videos were done by the facility for a price. No outside cameras allowed. We had a great experience. I wouldn't say I would pay to do it again. Don't pay face value for the photos and... More 

Was this review helpful? Yes 1
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Hello John, It makes us happy to know that you had a lifetime experience with your family! The well-being and the appropriate attention of the dolphins under our care is our absolute priority. Our team at Dolphinaris works to provide our visitors the best service and magical moments with these amazing mammals. Thank you for your review, you can find... More 

Travelers who viewed Dolphinaris Tulum also viewed

 

Been to Dolphinaris Tulum? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Dolphinaris Tulum and other visitors
11 questions
Ask a question

See all questions (11)

Questions? Get answers from Dolphinaris Tulum staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?