We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Dolphinaris Tulum

At Grand Bahia Principe Tulum Hotel, Tulum 77760, Mexico
52 998-881-3030
Website
Improve this listing
Ranked #13 of 28 Attractions in Tulum
Type: Nature/ Wildlife Areas
Owner description: Dolphinaris Tulum at Bahia Principe Resort combines the best features of our dolphins, with beautiful tropical surroundings.The facilities feature the... more » Owner description: Dolphinaris Tulum at Bahia Principe Resort combines the best features of our dolphins, with beautiful tropical surroundings.The facilities feature the innovative concept of traditional platforms that provide shallow, beach-style access to conduct interaction programs safely for any visitor.For the convenience of swimmers and observers, we have located various service areas within our facilities. These service areas include: check-in and customer service, induction hut, a new room where classes for the Trainer for a Day program are conducted and our photo & video store. « less
Useful Information: Activities for older children, Activities for young children
Write a Review

184 reviews from our community

Visitor rating
    98
    43
    26
    5
    12
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Montreal, Canada
Senior Contributor
38 reviews 38 reviews
18 attraction reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed October 11, 2014

Awesome experience !! We did the dolphins trainers for a day and what an incredible experience it was ! The whole day with dolphins, playing with them and learning tricks ! Trainers are well devoted to the dolphins and work very hard to make sure they are healthy and happy. We highly recommend this place if you plan to swim... More

Was this review helpful? Yes
birmingham
Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 4, 2014

Was ok, nice trainer very nice set up however felt like we were posing for the camera all the time which took away from the experience slightly! Then there was the hard sell on the photos after and they were really expensive. Not really for me but was ok.

Was this review helpful? Yes 1
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Dear visitor, Dolphinaris appreciates your feedback about your experiences during your visit at our facilities. Your comments help us to improve our services and acknowledge how our guests encounter was. We would like to apologize about the way you felt about the photos. Our professional photographers are here to capture all the beautiful moments and activities our guests participate in... More

Surbiton,
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2014

Brilliant, so well explained and organised, loved it. Kids were not frightened as they show you a video of what is going to happen and talk you through everything. Very impressed

Was this review helpful? Yes
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Dear visitor, We are always happy to know that the kids and adults have a great time in our facility. Dolphinaris work with a lot of enthusiasm to provide unique swims that our visitors will keep all their memories forever. Dolphinaris invites you to return in the future at one of our other locations and maybe even a different program.... More

Lichf
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 31, 2014

Went to Tulum site. Staff and facilities excellent. Experience with dolphins was super and had plenty of time enjoying it.

Was this review helpful? Yes
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Dear visitor, Our goal is to give our guests the upmost time, activities, interaction, and education with these brilliant mammals. Dolphinaris is delighted to hear you had such a wonderful time at our facilities and with the dolphins. It is a pleasure to welcome you back for future visits. Thank you for choosing Dolphinaris and you are always welcome. More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 26, 2014

Swiming with the dolphins is an experience children and adults would love as these beauties are fun to be with. They are very intelligent and fun to hang out with. The only thing I didn't like is the fact that they asked too much for the pictures which I gave up on. I came with my own camera and go... More

Was this review helpful? Yes
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Dear visitor, Swimming with the dolphins is something everyone should experience once in their lifetime. The interaction and compassion our guests receive from these brilliant mammals is unforgettable. Dolphins love humans and have a big way of showing us. Dolphinaris is happy that we could share these unique experiences with you. In regards to the photos, we are pleased to... More

Midlands
Contributor
11 reviews 11 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 25, 2014

We booked our swim with the dolphins online a few weeks before our holiday! Not only did it prove way cheaper but we also got a free upgrade to the next program! We would definitely recommend doing this first and foremost! On the day, we arrived at the pool early and watched some of the previous group! It looked amazing... More

Was this review helpful? Yes
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Dear visitor, Dolphinaris appreciates your visit and kind words. Our professional team #1 goal is our dolphins and visitors experiences. Swimming with the dolphins is a once in a lifetime opportunity for a lot of our guests and it is important to us that our guests receive the upmost time, education, activities and interaction with these amazing mammals. In regards... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 22, 2014

We just returned from a very relaxing vacation from the area. The highlight of our trip was our experience at Dolphinarius. We signed up for the trainer for the day program as it allowed us to experience all of the different activities such as the foot push and belly ride. Everything about this was amazing. We worked with Luis as... More

Was this review helpful? Yes 1
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Dear visitor, Your experiences and opinions are important to us. Our professionally trained staff is here to make all your encounters the best! Our Trainer for a Day Program is the most complete program we have, giving our guests the upmost time, education, activities and interaction with these intelligent mammals. We want you to return for future visits and also... More

Montreal, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 14, 2014

they experience was one in a kind for the price very very good, we even got our pictures and video from the visit, too nice

Was this review helpful? Yes
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Dear visitor, We are happy to hear you enjoyed your time at our facilities and that we could be a part of it. Swimming with the dolphins is something everyone should do at least once in their life. It is a beautiful thing to touch and interactive with these intelligent mammals. Dolphinaris is delighted that you shared this special moment... More

Denver, Colorado
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 20, 2014

I have to start by saying that I've loved dolphins for as long as I can remember, and I have always wanted to swim with them. When vacationing at the Grand Bahia (awesome place, by the way), I jumped at the chance to get in the water with the dolphins they have there. We booked a reservation just for me,... More

Was this review helpful? Yes 8
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Dear visitor, Our dolphinarium is a billionaire investment in order to give our dolphins the best way of living such as water, food, activities, health-care, among many other things, and of course love. Dolphins are our partners and friends. Our knowledgeable trainers work with passion for them. Our dolphins are extremely well cared and they are provided the best food... More

Swansea, United Kingdom
Contributor
20 reviews 20 reviews
3 attraction reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 12, 2014

Me, my mum and my two sons age 6 & 8 we done interactive program. Well worth the money my sons were nervous so we picked this program. It is a hour program touching the dolphin, doing tricks also answering any questions you have and giving us all the information about the dolphin, You can't wear suncream so you can... More

Was this review helpful? Yes
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Dear visitor, Our professional trainers and staff are very organized in order to give you the best experiences. The Trainer are also very educated in order to teach our guests all about these amazing mammals. The Dolphin Interactive Program is the perfect program for non swimmers and younger children. This program is on a platform at all times where the... More

Travelers who viewed Dolphinaris Tulum also viewed

 

Been to Dolphinaris Tulum? Share your experiences!

Write a Review Add Photos & Videos

Do you own or manage Dolphinaris Tulum?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing