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Dolphinaris Tulum

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Address: At Grand Bahia Principe Tulum Hotel, Tulum 77760, Mexico
Phone Number: 52 998-881-3030
Website
Today
9:00 am - 5:00 pm
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Hours:
Sun - Sat 9:00 am - 5:00 pm
Description: Dolphinaris Tulum at Bahia Principe Resort combines the best features of...
Dolphinaris Tulum at Bahia Principe Resort combines the best features of our dolphins, with beautiful tropical surroundings.The facilities feature the innovative concept of traditional platforms that provide shallow, beach-style access to conduct interaction programs safely for any visitor.For the convenience of swimmers and observers, we have located various service areas within our facilities. These service areas include: check-in and customer service, induction hut, a new room where classes for the Trainer for a Day program are conducted and our photo & video store.
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TripAdvisor Reviewer Highlights

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    Excellent
  • 64
    Very good
  • 28
    Average
  • 7
    Poor
  • 12
    Terrible
Great Experience

Was a great time, several options. In a pool not open water. Be ready to haggle over the picture/video cost.

5 of 5 starsReviewed July 26, 2015
Brian S

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253 Reviews from our TripAdvisor Community

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English first
3 helpful votes
5 of 5 stars Reviewed July 26, 2015 NEW

Was a great time, several options. In a pool not open water. Be ready to haggle over the picture/video cost.

Was this review helpful? Yes
Walsall
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015

Excellent day what an experience. Booked package in UK as cheaper than in resort. Package included t-shirt painted by a dolphin, certificate and 2 photos. Had full day with trainers learning about diet/care for dolphins plus their environment. Had belly ride, 2 toe pushes and ride with 2 dolphins. Trainers are great speak very good English. Dolphins appeared very well... More 

Review collected in partnership with this attraction

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Rickmansworth
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 18, 2015

Slightly misleading title but a great experience. Book from UK on line and you will save a fortune. Luis are mentor for the day was fantastic and his scientific research background shone through. A really great guy who is interested in the ecology of aquatic mammals.

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DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Hello At Dolphinaris it makes us glad you chose to be a Trainer for a Day, our most complete program that provides you a lifetime experience next to the dolphins! Our trainers love these amazing marine mammals and will gladly answer all your queries about them. Thank you for reviewing us. As you mention, when you book online in advance... More 

Port Deposit, Maryland
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 13, 2015

It was great. Add it to your bucket list all my family really enjoyed it and the trainers and staff were excellent

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DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Hello Jack, As you mention, to interact with dolphins is a 'must do' in life! The well-being and the appropriate attention of the dolphins under our care is our absolute priority. Our team works to provide our visitors the best service and magical moments for you to share with family and friends. Thank you for reviewing us, come back soon! More 

Level Contributor
59 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed July 11, 2015

My 9 year old did the interactive program. He loved it. The staff was very accommodating as my son has a token foot and required extra assistance getting in the pool without his cast. It was a highlight for him. My husband and I did a similar dolphin experience in the Bahamas but this one, by far. Was a better... More 

Was this review helpful? Yes
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Hello Harbridgetrek, It makes us happy to hear from visitors that had such a wonderful experience! Our trainers love dolphins and will do everything to make each member comfortable around them. We work to provide you the best service and a great dolphin encounter. Thank you for sharing this magical moments with us. We invite you to follow our social... More 

Oshawa, Canada
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 10, 2015

We took part in the swim with the dolphin opportunity. The guide/trainer was very kind to the dolphin, allowed up many opportunities to interact with the dolphin and ensured we safely interacted with him, our dolphin. It was a once in a lifetime opportunity and we enjoyed it thoroughly,

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DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Hello Yvonne H, At Dolphinaris we are pleased that you had a lifetime experience swimming with dolphins! Our trainers love these amazing mammals and perform their job with the best attitude. You can find great deals if you book in advance at our website and add a photo package to your reservation. We invite you to follow our social networks... More 

Toronto, Canada
2 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 5, 2015

If you have never swam with the Dolphin's this is a must try for you its not too expensive and the experience itself with the dolphins is AMAZING! The park itself and staff leave more to be desired. First; brochures claim lockers and towels are included however upon arrival lockers are available at a charge of $7US; towels were approx... More 

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DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Hello Alan, At Dolphinaris it makes us happy to know you had a great dolphin experience!!! Our team works to provide our visitors the best service, and magical moments for you to share with family and friends. In regards to the photos, our professional photographers are here to capture all your special moments with the dolphins, giving you the option... More 

La Plata, Maryland
Level Contributor
1 review
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 5, 2015

My wife had always wanted to do a dolphin interaction. We did it with the whole family. Petting, kissing, dancing, and riding. Photos and videos were done by the facility for a price. No outside cameras allowed. We had a great experience. I wouldn't say I would pay to do it again. Don't pay face value for the photos and... More 

Was this review helpful? Yes 1
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Hello John, It makes us happy to know that you had a lifetime experience with your family! The well-being and the appropriate attention of the dolphins under our care is our absolute priority. Our team at Dolphinaris works to provide our visitors the best service and magical moments with these amazing mammals. Thank you for your review, you can find... More 

Bournemouth, United Kingdom
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 29, 2015

Bought the trainer package for my brother in law online which miss guided us robust a credit card to then tell us we had to be in person on the day so then we paid AGAIN via PayPal and we were told a refund would be sent within 40 days!!! Well 6 emails no responses to emails and 45 days... More 

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DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Hello john, At Dolphinaris we work to provide our visitors the best service. We have sent you a message through TripAdvisor to provide you a more personal attention and follow our case. More 

Park Ridge
1 review
5 of 5 stars Reviewed June 29, 2015

My husband and I both swam with the dolphins this last trip to Mexico. Loved it! The dolphins were so friendly! The trainers knowledgeable and helpful. They really seem to care for these wonderful creatures, and take good care of them. Loved the dolphin kisses! The belly-ride was awesome! I couldn't believe how fast they swim! I want to do... More 

Review collected in partnership with this attraction

Was this review helpful? Yes
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Hello Judy, As you mention, at Dolphinaris the well-being and the appropriate attention of the dolphins under our care is our absolute priority! Our trainers truly love these amazing creatures and will gladly answer all your queries about them. To interact and swim with dolphins is a 'must do' in life! Thank you for sharing this amazing experience with us,... More 

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Additional Information about Dolphinaris Tulum

Address: At Grand Bahia Principe Tulum Hotel, Tulum 77760, Mexico
Phone Number: 52 998-881-3030
Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Tulum
Open Hours:
Sunday 9:00 am - 5:00 pm
Monday 9:00 am - 5:00 pm
Tuesday 9:00 am - 5:00 pm
Wednesday 9:00 am - 5:00 pm
Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 5:00 pm

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  • Is there a restaurant or café onsite?