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Dolphinaris Tulum

Address: At Grand Bahia Principe Tulum Hotel, Tulum 77760, Mexico
Phone Number: 52 998-881-3030
Website
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78%
Ranked #13 of 28 Attractions in Tulum
Type: Nature/ Wildlife Areas, Nature & Parks
Owner description: Dolphinaris Tulum at Bahia Principe Resort combines the best features of our dolphins, with...
Useful Information: Activities for older children, Activities for young children
More attraction details
Attraction details
Type: Nature/ Wildlife Areas, Nature & Parks
Hours:
Sun - Sat 9:00 am - 5:00 pm
Owner description: Dolphinaris Tulum at Bahia Principe Resort combines the best features of our dolphins, with beautiful tropical surroundings.The facilities feature the innovative concept of traditional platforms that provide shallow, beach-style access to conduct interaction programs safely for any visitor.For the convenience of swimmers and observers, we have located various service areas within our facilities. These service areas include: check-in and customer service, induction hut, a new room where classes for the Trainer for a Day program are conducted and our photo & video store.
Useful Information: Activities for older children, Activities for young children

Hotels near Dolphinaris Tulum

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198 reviews from our community

Visitor rating
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    46
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    5
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Date | Rating
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  • Italian first
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  • Russian first
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English first
Senior Reviewer
8 reviews 8 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 25, 2015 NEW

it was an excellent experience. Would recommend to do this at least once in your life. Different packages and prices to suit everyone.

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Port Coquitlam, Canada
Reviewer
4 reviews 4 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2015

Always will be a fan of Flipper and so I really enjoyed interaction with these dolphins. The dolphins are very intelligent and well cared for.

Was this review helpful? Yes
Calgary, Alberta
Contributor
11 reviews 11 reviews
3 attraction reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 4, 2014

Decent prices. Photo packages are negotiable. Great experience the kids are still talking about! Was impressed with the service and quality of the facility.

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DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Dear visitor, Our goal here at Dolphinaris is to give you and your family to upmost experience with the dolphins. The programs are a wonderful way to make beautiful lifetime memories with the entire family. We want for you to walk away with a smile on your face and unique experiences. Thank you for choosing Dolphinaris and please come again. More 

Contributor
11 reviews 11 reviews
5 attraction reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 3, 2014

Decided to buy and try out this attraction. Bought my price package on the internet site and saved some money (Apparently sale good for October and November only). Upgraded to the swim and ride package and 30 % off. Very good experience seeing the 5 dolphins in healthy shape with the trainers. The interaction with the dolphins was really a... More 

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DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Dear visitor, We are delighted that you and your family had an amazing time at our facilities and that we could be a part of such unforgettable memories. Our professional trainers are very educated on the dolphins in order to give our guests the maximum experience. Dolphinaris is the perfect excursion for families, of all ages. We appreciate your feedback.... More 

Valemount
Reviewer
4 reviews 4 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 24, 2014

This had been on my bucket list for 25 years and was everything I hoped it would be. The best part was sharing it with our kids.

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DOLPHINARIS, DOLPHINARIS, Community Team en Dolphinaris Tulum at Dolphinaris Tulum, responded to this review

Dear visitor, Dolphinaris is happy to hear you had such a wonderful time with your dolphin program and that we could be a part of these unforgettable memories with you and your family. Thank you for choosing Dolphinaris and you your family are always welcome. More 

Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 11, 2014

The staff trainers videographers photographers ALL were so pleasant knowledgeable and spoke fluently in many languages. They care about the dolphins and care about making your time with them memorable to the fullest. We had so much fun and one of us didn't really want to go and had the time of their life. Recommend to everyone to do it... More 

Was this review helpful? Yes 3
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Dear visitor, We are delighted that you and your family had such an amazing time here at Dolphinaris. Our staff takes great pride in providing our guests with unforgettable experiences with the dolphins. We are happy to be a part of your unique memories. We hope to see you again in the future. Thank you for your visit and you’re... More 

huddersfield
Contributor
15 reviews 15 reviews
3 attraction reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 7, 2014 via mobile

We compared prices with xelhar and xcaret offers and opted to stay in the hotel complex. We were not disappointed. It was my 7 year old daughters first experience with dolphins and the trainer was great. We booked the swim package but sadly she didn't feel confident enough but the trainer just had her touching and feeling the dolphin more.... More 

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DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Dear visitor, We are happy to hear your daughter had such a wonderful time here at our facilities swimming with our intelligent dolphins. The interaction and education the children receive in the programs is a once in a lifetime opportunity that we are delighted to be a part of. Our dolphins are extremely well cared for and they are provided... More 

Montreal, Canada
Senior Contributor
38 reviews 38 reviews
18 attraction reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed October 11, 2014

Awesome experience !! We did the dolphins trainers for a day and what an incredible experience it was ! The whole day with dolphins, playing with them and learning tricks ! Trainers are well devoted to the dolphins and work very hard to make sure they are healthy and happy. We highly recommend this place if you plan to swim... More 

Was this review helpful? Yes 2
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Dear visitor, We appreciate your comments about your experiences during your visit at Dolphinaris. Our team is happy to hear you and your family had such an amazing time with the dolphins and that we could be a part of these unforgettable memories. The Trainer for a Day Program is the best program for true dolphin lovers. It really gives... More 

birmingham
Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 4, 2014

Was ok, nice trainer very nice set up however felt like we were posing for the camera all the time which took away from the experience slightly! Then there was the hard sell on the photos after and they were really expensive. Not really for me but was ok.

Was this review helpful? Yes 1
DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Dear visitor, Dolphinaris appreciates your feedback about your experiences during your visit at our facilities. Your comments help us to improve our services and acknowledge how our guests encounter was. We would like to apologize about the way you felt about the photos. Our professional photographers are here to capture all the beautiful moments and activities our guests participate in... More 

Surbiton,
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2014

Brilliant, so well explained and organised, loved it. Kids were not frightened as they show you a video of what is going to happen and talk you through everything. Very impressed

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DOLPHINARIS, Community Team at Dolphinaris Tulum, responded to this review

Dear visitor, We are always happy to know that the kids and adults have a great time in our facility. Dolphinaris work with a lot of enthusiasm to provide unique swims that our visitors will keep all their memories forever. Dolphinaris invites you to return in the future at one of our other locations and maybe even a different program.... More 

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?