We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: Av.15 con Calle 2, Centro, Playa del Carmen, Mexico
Phone Number: 044 (984)8032431
Website
Today
7:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun - Sat 7:00 am - 10:00 pm

TripAdvisor Reviewer Highlights

Read all 382 reviews
Visitor rating
  • 85
    Excellent
  • 81
    Very good
  • 49
    Average
  • 48
    Poor
  • 119
    Terrible
Chichen Itzá, Sian Kaan, Xcaret Park

The tour buses was not on time at any excursions. They was late- 15-50 min. on every programmes in the mornings. We paid for excursions in our hotel, but the price was the same in... read more

3 of 5 starsReviewed March 29, 2015
Aniko B
,
Forde, Norway
Add Photo Write a Review

382 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Calgary, Canada
Reviewer
4 reviews 4 reviews
3 attraction reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 29, 2015 NEW

Dont even waste time reading about this company. The worst of all tours in Mexico. Bad tour guide, bad vans, horrible horrible food, and so on .... but the last 10 minutes coming back from the tulum ruins they smile and make jokes to make sure you leave tips. Never will i go the cheapest deal on 5th avenue ........ More 

Was this review helpful? Yes
Forde, Norway
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 29, 2015 NEW

The tour buses was not on time at any excursions. They was late- 15-50 min. on every programmes in the mornings. We paid for excursions in our hotel, but the price was the same in the office, we asked. Chicen: 69 usd, Xcaret plus with transfer: 129usd, Sian Ka an, 130usd. First of all, only Chichen tour was ok with... More 

Was this review helpful? Yes
Tulum, Mexico
1 review
1 of 5 stars Reviewed March 23, 2015

I hope that this review will help people to stay clear from EasyTours. My friend and I had a terrible experience when we took the Chichen Itza tour. The staff (the driver and the guide) had very bad communication skills and attitude, I'm not talking about language barriers, they all spoke well english, italian etc, but they did not explain... More 

Was this review helpful? Yes
Austin, Texas, United States
Reviewer
4 reviews 4 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 20, 2015

Was fairly cheap and we were able to book it just 2 days in advance. The bus we took was pretty crammed and because my girlfriend and I were the last to get on, we were not able to sit together and had to stick to this arrangement due to them wanting everyone to keep the same seats to avoid... More 

Was this review helpful? Yes
Richmond, United Kingdom
Top Contributor
299 reviews 299 reviews
136 attraction reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed March 18, 2015

A travel companion and I booked an all day boat trip and had a blast. We got transfers to Cancun. The staff were great fun, the boat was good, not that I know much about boats, and we had great food and drinks all day. Trip took us snorkeling, to Isla Mujeres and we got plenty of time sailing out... More 

Was this review helpful? Yes
Montreal, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 6, 2015

We booked a tour to go to Chichen Itza from Puerto Aventuras. The agent told us it was a lengthy ride, around three hours, so we expected a comfortable bus. What my husband and I got instead was a small van the same size as the ones used to transport passengers along the autoroute from Tulum to Playa del Carmen,... More 

Was this review helpful? Yes 1
Calgary, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 2, 2015

This being our second visit to playa we decided to check out Coba and the cenotes, before as some of the others you will not be allowed to climb. We checked into various tour groups and even though some of the reviews were mediocre we thought how bad can it be ?... Well honestly I have to say, you must... More 

Was this review helpful? Yes
Kingston Upon Thames
Contributor
12 reviews 12 reviews
6 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 22, 2015 via mobile

Despite the mediocre reports below, we used Easy Tours for our recent trip to Tulum and Coba and found them very efficient. They were only 5 minutes in arriving at our hotel, both English speaking tour guides very interesting and took us to a nice restaurant for lunch. We are going to book another trip with them tomorrow to Cozumel.... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed February 20, 2015

Positive; friendly personnel, good price, you see both maya ruins, safe driver (no phone calls or texting during driving) Negative; very uncomfortable seats in the mini van, chaotic organization, superficial info from guide at ruins

Was this review helpful? Yes
Warsaw, Poland
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 5, 2015

We spent a week in Playa del Carmen. Booked 3 trips with them which we found on 5th avenue. Bought them from Roberto Ricardo Gonzalez - person very proud from his name and very good salesman! First we went to Chichen Itza - bus packed so not much space, guide with very minimum knowledge but still with that price we... More 

Was this review helpful? Yes 1

Travelers who viewed Easy Tours also viewed

Playa del Carmen, Riviera Maya
 
Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
 

Been to Easy Tours? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from Easy Tours staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?