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Address: Av.15 con Calle 2, Centro, Playa del Carmen, Mexico
Phone Number: 044 (984)8032431
Website
Today
7:00 am - 10:00 pm
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Hours:
Sun - Sat 7:00 am - 10:00 pm

TripAdvisor Reviewer Highlights

Read all 397 reviews
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  • 87
    Excellent
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    Very good
  • 51
    Average
  • 51
    Poor
  • 125
    Terrible
Chichen Itzá, Sian Kaan, Xcaret Park

The tour buses was not on time at any excursions. They was late- 15-50 min. on every programmes in the mornings. We paid for excursions in our hotel, but the price was the same in... read more

3 of 5 starsReviewed March 29, 2015
Aniko B
,
Forde, Norway
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397 Reviews from our TripAdvisor Community

Date | Rating
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English first
1 review
2 of 5 stars Reviewed April 5, 2015

The driver was late picking us up by 25 minutes. He then picked up a family that had 5 people and he only had them booked for 3. We proceeded to go to the tour office sO the family could pay extra for their 2 children. The driver raced to Cancun from Playa because we were late. We arrived in... More 

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Montreal, Canada
Contributor
13 reviews 13 reviews
10 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 2, 2015

Don't miss out on great prices for fun tours! It is worth paying a visit to Playa del Carmen to book your tours. This Easy Tours office is just at the corner of 15th avenue and 2nd street, just a few steps away from where the collectivo drops you off. We stopped and spoke to Alvaro Lain, a very nice... More 

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Forde, Norway
Contributor
13 reviews 13 reviews
6 attraction reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 29, 2015

The tour buses was not on time at any excursions. They was late- 15-50 min. on every programmes in the mornings. We paid for excursions in our hotel, but the price was the same in the office, we asked. Chicen: 69 usd, Xcaret plus with transfer: 129usd, Sian Ka an, 130usd. First of all, only Chichen tour was ok with... More 

Was this review helpful? Yes
Tulum, Mexico
1 review
1 of 5 stars Reviewed March 23, 2015

I hope that this review will help people to stay clear from EasyTours. My friend and I had a terrible experience when we took the Chichen Itza tour. The staff (the driver and the guide) had very bad communication skills and attitude, I'm not talking about language barriers, they all spoke well english, italian etc, but they did not explain... More 

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Austin, Texas, United States
Reviewer
4 reviews 4 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 20, 2015

Was fairly cheap and we were able to book it just 2 days in advance. The bus we took was pretty crammed and because my girlfriend and I were the last to get on, we were not able to sit together and had to stick to this arrangement due to them wanting everyone to keep the same seats to avoid... More 

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Richmond, United Kingdom
Top Contributor
299 reviews 299 reviews
136 attraction reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed March 18, 2015

A travel companion and I booked an all day boat trip and had a blast. We got transfers to Cancun. The staff were great fun, the boat was good, not that I know much about boats, and we had great food and drinks all day. Trip took us snorkeling, to Isla Mujeres and we got plenty of time sailing out... More 

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Montreal, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 6, 2015

We booked a tour to go to Chichen Itza from Puerto Aventuras. The agent told us it was a lengthy ride, around three hours, so we expected a comfortable bus. What my husband and I got instead was a small van the same size as the ones used to transport passengers along the autoroute from Tulum to Playa del Carmen,... More 

Was this review helpful? Yes 1
Calgary, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 2, 2015

This being our second visit to playa we decided to check out Coba and the cenotes, before as some of the others you will not be allowed to climb. We checked into various tour groups and even though some of the reviews were mediocre we thought how bad can it be ?... Well honestly I have to say, you must... More 

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Kingston Upon Thames
Contributor
12 reviews 12 reviews
6 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 22, 2015 via mobile

Despite the mediocre reports below, we used Easy Tours for our recent trip to Tulum and Coba and found them very efficient. They were only 5 minutes in arriving at our hotel, both English speaking tour guides very interesting and took us to a nice restaurant for lunch. We are going to book another trip with them tomorrow to Cozumel.... More 

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1 review
2 of 5 stars Reviewed February 20, 2015

Positive; friendly personnel, good price, you see both maya ruins, safe driver (no phone calls or texting during driving) Negative; very uncomfortable seats in the mini van, chaotic organization, superficial info from guide at ruins

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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