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Easy Tours

Av.15 con Calle 2, Centro, Playa del Carmen, Mexico
044 (984)8032431
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Ranked #211 of 255 activities in Playa del Carmen
Type: Tours
107 visitor photos
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224 reviews from our community

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English first
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed July 21, 2014 NEW via mobile

We got the Chichen Itza tour from our hotel in Tulum so had no idea what we were in for but upon reading the reviews of this company sounds like a common theme. We were told to be at iTours at 9am for pickup, so myself and my wife arrived about 15 min prior to this and showed our tickets... More

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2 reviews
1 of 5 stars Reviewed July 18, 2014 NEW

The whole experience was awful. We wanted to go and see whale sharks and agreed to go with easy tours. the pride was cheaper than most other companies, so decided to give it a go. We were advised that we would be in a private group of 6. The day of the tour, the bus arrived to pick us up... More

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Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 14, 2014

TERRIBLE TERRIBLE TERRIBLE! From start to finish this was the worst tour we have ever been on and we have been on many. It started with a drive around a number of hotels, and two stops at the office, then a coffee break stop which was really just so the driver could have his breakfast, we were told to change... More

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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 11, 2014

We booked our Chichen Itza and cenote tour through Edgar of Vida Vacations. He was working at the tequila store on Avenida 5 in Playa del Carmen at the time but was wearing a Vida polo and showed us his Vida ID. We were staying at a Vida property so we thought this gave him some measure of credibility, and... More

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Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 10, 2014

Well you know you get what you pay for. We want bargain hunting for a day trip to Tulum from Playa del Carmen and got a horrible deal. Please book another tour company. Late arrival then spent time waiting for another family before leaving town. Was told will go to ruins and nice beach and be back by noon. Well... More

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Philadelphia, Pennsylvania
1 review
2 of 5 stars Reviewed July 7, 2014

We just returned from Playa yesterday. We had a great time overall! Our second day there, we booked the Tulum-Cenote-Coba tour through our hotel concierge. The price was much cheaper than other tours I had looked into. The concierge said the tour would be up to 12 people in a small van - which was the kind of tour we... More

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Pullman, Washington, USA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 3, 2014

Worst Tour Ever! I need to be in the bus almost 10 hours for Chichen itza and cenote tour. But the condition of the bus was terrible. The bus was too old, uncomfortable, dirty, smelly and very noisy. I could not even stretch my legs and air conditioner controller was broken. The toilet in the bus was out of order.... More

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McAllen, Texas
2 reviews
3 of 5 stars Reviewed June 23, 2014

My best friend and I booked our tour on 5a avenida-- you will see MANY people trying to sign you up for tours. We were given a "discount" (I put that in quotations because I am not sure how much of a discount it really was) for booking 2 tours with the same company. We went on the Sain Kaan... More

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Katy, Texas
1 review
2 of 5 stars Reviewed June 14, 2014

We booked the Xel-Ha tour from the easy tour guy on 5th ave.. Although the price for the tour was somewhat cheaper, there was nothing easy about it. We were picked up at 7 (with 2 kids), drove around 3 more hotels and picked up others. Our next stop was back at the office for easy tours and switched to... More

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San Angelo, Texas
2 reviews
1 of 5 stars Reviewed June 5, 2014

We went on a tour that our host booked for us through easytours. I read that the tour was comprised of a transfer van to your bus (air conditioned with 2 restrooms onboard), a continental breakfast, a stop at a cenote, lunch, a guided tour of Chitzen Itza in English, and a stop at Valladolid. This is how it went... More

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