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Address: Av.15 con Calle 2, Centro, Playa del Carmen, Mexico
Phone Number: 044 (984)8032431
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Today
7:00 am - 10:00 pm
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Hours:
Sun - Sat 7:00 am - 10:00 pm

TripAdvisor Reviewer Highlights

Read all 575 reviews
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  • 125
    Excellent
  • 115
    Very good
  • 73
    Average
  • 72
    Poor
  • 190
    Terrible
Three experiences with Easy Tours

I've booked three tours with Easy Tours: 1. Tulum/Cobá. (49 USD) This tour was by far the best one. It was well organised aside from the delayed pick-up (20 mins). We went to... read more

3 of 5 starsReviewed 3 weeks ago
Meike92
,
Germany

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575 Reviews from our TripAdvisor Community

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Chicago, Illinois
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I stopped at one of the kiosks just to inquire about the different tours & pricing. Irvin was the man that helped us out; he was so kind, and spoke many languages so communicating was super easy. Easy tours has the most affordable excursions I was able to find in playa del Carmen. DO NOT BUY EXCURSIONS... More 

Helpful?
1 Thank daliv24
Germany
2 reviews
3 of 5 stars Reviewed 3 weeks ago

I've booked three tours with Easy Tours: 1. Tulum/Cobá. (49 USD) This tour was by far the best one. It was well organised aside from the delayed pick-up (20 mins). We went to the ruins in Tulum first. There, the group was split according to the language. The guide for the English-speaking group was really, really good. He spoke about... More 

Helpful?
Thank Meike92
Wadsworth, Illinois
Level Contributor
20 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I used this tour to Tulum and Coba, because it was booked through my hotel, and it was inexpensive. You get what you pay for. I did not like the ordeal of paying using my credit card. It was very complex. They drove us to the business office after picking us up and it was a long wait and very... More 

Helpful?
Thank dutto11
London, United Kingdom
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We were sold a tour with Easy Tours though a partner company (we went direct to Easy Tours but they asked us to speak with another agent, so we ended up booking through them). Between the two of them there was a huge difference between what we were sold and what we thought we were getting. The pick up (by... More 

Helpful?
Thank kofrus
Level Contributor
23 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed January 2, 2016 via mobile

Unfortunately we were sucked into this trip despite terrible reviews because we trusted our hotel. Our tour guide barely spoke English, and was zero help during our time in Tulum. Tulum is beautiful and has so much history it was a shame he knew nothing. He wasted our time at a bus depot, gave us incorrect change and never provided... More 

Helpful?
Thank LaScott C
Barcelona, Spain
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 1, 2016

My partner and I wanted to visit Chichen Itza, I had been there before once with another tour from Cancun and had a great time. We were told when we booked via EASYTOUR agent on quinta avenida that the schedule of the trip was from 7:20am to 7:40pm, then as soon as we got on the bus, the guide opened... More 

Helpful?
Thank Lydelic
London, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 28, 2015 via mobile

Booked 2 tours with easy and it's been anything but easy. The first 2.5 hours of the trip to Chichen Itza was spent collecting other passengers, being taken to their office to collect money then finally being sent on our way. The tour guide was not interested in English speaking passengers and when asked to repeat certain things only suggested... More 

Helpful?
Thank monkeyskool
Los Angeles, California
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 25, 2015

This is not a professional tour outfit. Yes, the price is cheap. There is a reason for that. Our driver had to be switched mid-trip because a head wound that was making him too sick to drive (ok, that’s scary!), our replacement driver sat up front talking with a passenger that was drinking beer the whole trip (to and from),... More 

Helpful?
Thank damiensomerset
Wroclaw, Poland
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 21, 2015

We have made with easyTours: - Chitzen Itza - Coba - Sian Kaan. Sian Kaan is an absolute must, they have great pretty new jeeps!

Helpful?
1 Thank Juzzta
Regina, Sask
Level Contributor
3 reviews
2 of 5 stars Reviewed December 14, 2015 via mobile

We booked a trip to Coba with Easy Tours. We were picked up at 7:20 am in Playacar but by the time they picked everyone else up and we got to Tulum there were three hours gone. Then we waited to switch people and finally drove back the way we came to go to some cenotes. They did not explain... More 

Helpful?
Thank Ensuenoplaya

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Easy Tours and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?