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Address: Av.15 con Calle 2, Centro, Playa del Carmen, Mexico
Phone Number: 044 (984)8032431
Website
Today
7:00 am - 10:00 pm
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Hours:
Sun - Sat 7:00 am - 10:00 pm

TripAdvisor Reviewer Highlights

Read all 419 reviews
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Disappointing

Our resort was unable to book us on the tour for Coba that they usually use. They found this one at a cheaper price. They took us to Tortuga Cenote first. It seems it would have... read more

3 of 5 starsReviewed May 22, 2015
DoninVancouver
,
Vancouver, Washington
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419 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Spanish first
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English first
SAN DIEGO
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 24, 2015 NEW via mobile

So this tour was amazing!! I've done quite a few tours but this one has been by far my favorite. Fabio did a great job of juggling five languages - French, German, English, Spanish and Italian! We took the boat ride down the peninsula and it was a magical experience. If you want the off the beaten track bonding adventure... More 

Was this review helpful? Yes
Vancouver, Washington
Senior Contributor
22 reviews 22 reviews
9 attraction reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed May 22, 2015 NEW

Our resort was unable to book us on the tour for Coba that they usually use. They found this one at a cheaper price. They took us to Tortuga Cenote first. It seems it would have been better to go to the ruins first in the cooler morning and then to the cenote to cool off. The cenote was great.... More 

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New York
2 reviews
2 of 5 stars Reviewed May 16, 2015

Booked through our hotel, we used Easy Tours twice in April. They are poorly organized and cattle you around. Adding unncessary stops and wasting your time. We were picked up at 8:30am by a very rude driver, to finally arrive at the first destination at 1pm!!!! (the actual ride should have taken 2 hours) If it weren't for a couple... More 

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1 review
1 of 5 stars Reviewed April 30, 2015 via mobile

Badly organized, many unplanned stops and transpirtation changes. The driver was late to pick us up for 30 min, and when we called them, they said they FORGOT! They put people from 3 different tours on one bus. In the end some of the people chose to take taxi back to hotel.

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Viseu
Contributor
11 reviews 11 reviews
5 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 29, 2015

I was a little concerned about the bad reviews on this company, but I have to say it all went flawlessly, from the pick up until the end of the tour. Our driver Ruben is a credit to the company. He is an extremely pleasant person and very cheerful and made the long commute time seem not that long and... More 

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1 review
2 of 5 stars Reviewed April 5, 2015

The driver was late picking us up by 25 minutes. He then picked up a family that had 5 people and he only had them booked for 3. We proceeded to go to the tour office sO the family could pay extra for their 2 children. The driver raced to Cancun from Playa because we were late. We arrived in... More 

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Montreal, Canada
Contributor
13 reviews 13 reviews
10 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 2, 2015

Don't miss out on great prices for fun tours! It is worth paying a visit to Playa del Carmen to book your tours. This Easy Tours office is just at the corner of 15th avenue and 2nd street, just a few steps away from where the collectivo drops you off. We stopped and spoke to Alvaro Lain, a very nice... More 

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Forde, Norway
Contributor
13 reviews 13 reviews
6 attraction reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 29, 2015

The tour buses was not on time at any excursions. They was late- 15-50 min. on every programmes in the mornings. We paid for excursions in our hotel, but the price was the same in the office, we asked. Chicen: 69 usd, Xcaret plus with transfer: 129usd, Sian Ka an, 130usd. First of all, only Chichen tour was ok with... More 

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Tulum, Mexico
2 reviews
1 of 5 stars Reviewed March 23, 2015

I hope that this review will help people to stay clear from EasyTours. My friend and I had a terrible experience when we took the Chichen Itza tour. The staff (the driver and the guide) had very bad communication skills and attitude, I'm not talking about language barriers, they all spoke well english, italian etc, but they did not explain... More 

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Austin, Texas, United States
Reviewer
4 reviews 4 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 20, 2015

Was fairly cheap and we were able to book it just 2 days in advance. The bus we took was pretty crammed and because my girlfriend and I were the last to get on, we were not able to sit together and had to stick to this arrangement due to them wanting everyone to keep the same seats to avoid... More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?