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Address: Av.15 con Calle 2, Centro, Playa del Carmen, Mexico
Phone Number: 044 (984)8032431
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7:00 am - 10:00 pm
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Hours:
Sun - Sat 7:00 am - 10:00 pm

TripAdvisor Reviewer Highlights

Read all 369 reviews
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  • 115
    Terrible
Most recent review
Best be forewarned !!

This being our second visit to playa we decided to check out Coba and the cenotes, before as some of the others you will not be allowed to climb. We checked into various tour... read more

3 of 5 starsReviewed March 2, 2015
Sharon C
,
Calgary, Canada
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369 Reviews from our TripAdvisor Community

Date | Rating
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English first
Calgary, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 2, 2015 NEW

This being our second visit to playa we decided to check out Coba and the cenotes, before as some of the others you will not be allowed to climb. We checked into various tour groups and even though some of the reviews were mediocre we thought how bad can it be ?... Well honestly I have to say, you must... More 

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Kingston Upon Thames
Contributor
11 reviews 11 reviews
6 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 22, 2015 via mobile

Despite the mediocre reports below, we used Easy Tours for our recent trip to Tulum and Coba and found them very efficient. They were only 5 minutes in arriving at our hotel, both English speaking tour guides very interesting and took us to a nice restaurant for lunch. We are going to book another trip with them tomorrow to Cozumel.... More 

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1 review
2 of 5 stars Reviewed February 20, 2015

Positive; friendly personnel, good price, you see both maya ruins, safe driver (no phone calls or texting during driving) Negative; very uncomfortable seats in the mini van, chaotic organization, superficial info from guide at ruins

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Warsaw, Poland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 5, 2015

We spent a week in Playa del Carmen. Booked 3 trips with them which we found on 5th avenue. Bought them from Roberto Ricardo Gonzalez - person very proud from his name and very good salesman! First we went to Chichen Itza - bus packed so not much space, guide with very minimum knowledge but still with that price we... More 

Was this review helpful? Yes 1
Fredericton
Contributor
11 reviews 11 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 4, 2015

OK, just got back from a tour to Chichen Itza with easy tours... Signed up tues for an English tour Wed to Chichen Itza and a Cenote. They didn't know where our condo was so for simplicity's sake we walked the 100 meters to the Mega for a 0720 departure. Went a few min early to avoid inconveniencing anyone else.... More 

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Naperville, Illinois
Top Contributor
72 reviews 72 reviews
8 attraction reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed February 2, 2015

We found a good deal on 5th ave for our tour to Chichen Itza, about half the price of viator, but the experience wasn't that great. They took us out of the way to Tulum and they said it was to stop at their company office to get some money to pay for the tickets at the tour? I think... More 

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Senior Contributor
28 reviews 28 reviews
7 attraction reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed February 1, 2015

We did the Chichen Itza tour. This type of mass tourist tour is what it is, and having done the same tour 15 years ago (although I doubt the same company), I generally knew what to expect. The transport was long, uncomfortable but bearable, the lunch buffet was poor. The Ik Kil cenote is overly touristic now, but still worth... More 

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dorset,uk
Senior Contributor
41 reviews 41 reviews
3 attraction reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed January 31, 2015 via mobile

My wife and I chose this company for a tour to Tulum and Xel Ha, the driver was rude, abrupt and showed no interest to any of his passengers what so ever during the day's tour. The driver never once asked us if we were enjoying the day or any of our stops. The driver also continually smoked an electric... More 

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Mexico City, Mexico
1 review
1 of 5 stars Reviewed January 24, 2015

What a stood up! I called to book Rio Lagartos and told me I’d be picked up at 0615 in the morning. Up to there everything was good. The next morning, they never showed up! When I called them at 0700 the girl on the pone argued that the driver did come to pick me up. After a few words... More 

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Phoenix, Arizona
Senior Reviewer
8 reviews 8 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 18, 2015

The van was very uncomfortable. The driver was very nice he made sure he spoke to us and told us a little bit of the history of the town we visited. It was not the best tour but also it was not the worst. The food was decent at the buffet, it had good flavor and was fulfilling. The tour... More 

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