We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: The Royal Haciendas mz.70 lt.2, Playa del Carmen 77710, Mexico
Phone Number: +52 998 109 5456
Website
Improve this listing
Description: The dive shop located inside of the resort Royal Haciendas, only 10...
The dive shop located inside of the resort Royal Haciendas, only 10 minutes away from Playa del Carmen. We offer our service from courses up to tours in crystal clear Cenotes. We offer PADI, TDI, NACD training from entry level, PADI Open Water Diver right through to dive master training and specialties! Our goal is to maintain the highest level of quality and service while making your safety our top priority. We leave from the beach of the Royal Haciendas resort which is the best location in the Riviera Maya. We have the world's second biggest reef right in front of us. Come join us as we dive in the turquoise ocean and have the experience of a lifetime.
read more

TripAdvisor Reviewer Highlights

Read all 120 reviews
Visitor rating
  • 109
    Excellent
  • 5
    Very good
  • 1
    Average
  • 2
    Poor
  • 3
    Terrible
Best Diving Operation!

We go to Mexico every year for two weeks and I can't say enough great things about this dive shop! You don't have to handle any equipment and the instructors/guides always have a... read more

5 of 5 starsReviewed August 27, 2015
Ryan G
Add Photo Write a Review

120 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed August 27, 2015 NEW

We go to Mexico every year for two weeks and I can't say enough great things about this dive shop! You don't have to handle any equipment and the instructors/guides always have a smile on their face! Always willing to help you become a better. Can't wait to go back!!

Was this review helpful? Yes
Clovis, California
Level Contributor
23 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 27, 2015 NEW

My husband and I really wanted to dive the wall in Cozumel and we are so glad we chose to go with Dive Balam. Jason was our dive master during our wall dive. He "arranged" it that we saw so many cool animals. We ended up seeing many different species of fish, coral, a nurse shark that just loved hanging... More 

Was this review helpful? Yes
Chicago, Illinois
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 25, 2015 NEW

We had a great experience with Jason at Dive Balam. His demeanor was so easy-going accompanied by a wealth of knowledge about how and where to dive. He was able to attend to the variety of different dive levels and needs within our group with effectiveness and enthusiasm. I would, without hesitation, use them again to dive when I return... More 

Was this review helpful? Yes
New York City, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed August 16, 2015

I went on my very first dive with Jason. (It was my father's third dive.) My father, has received instruction from previous dive masters, but he says Jason's instruction exceeds any training he had received in the past. Jason was very thorough, and took time to explain everything. He works with you, and will not give up on you. He... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
28 reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 4, 2015

Dived with Jason at Dive Balam today. Was first time dive experience for my kids. Excellent instruction with a very experienced instructor. My teenage kids felt very confident and safe despite the fact it was their first time. The dive experience on the reef was amazing. ...like swimming in an aquarium. Can not recommended highly enough. Already booked additional dives... More 

Was this review helpful? Yes
Phoenix, Arizona
Level Contributor
6 reviews
5 attraction reviews
5 of 5 stars Reviewed July 18, 2015

By far one of the best diving operations in Playa. Boats are well equipped. The Dive Instructors are excellent and safety is the key value for all aboard. Marcos and his team of professionals are extraordinary.

Was this review helpful? Yes
Canyon Lake, California
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 20, 2015 via mobile

Dive Balam always work hard to make our diving great. I will tell you that if you stay at Royal Hacienda's it is better because Dive Balam will clean and store your gear, and when you sign up for next dive your gear is on boat waiting for you. It's awesome waking up, walk to Dive Shop, than to beach... More 

Was this review helpful? Yes
divebalam, Owner at Dive Balam, responded to this review

Thank you DMCK185! We are always happy to go the extra mile for you :) And we are glad to hear everything goes smoothly with us. See you soon and thanks again. Dive Balam team More 

1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 19, 2015

I ALWAYS have the best dives with them. The bull shark dive was the best dive I have ever been on! The entire staff is awesome and the go above and beyond to make your dive as much fun as it could possibly be. They are all such genuine good people. Every time I dive somewhere else it never compares... More 

Was this review helpful? Yes 2
divebalam, Owner at Dive Balam, responded to this review

Hi AmeliaCampbell! We are as happy as you are about your dives!!! Lovely to receive your review and thank you for taking the time to give us a good word! We will be waiting for you... and the sharks too :) Saludos Dive Balam More 

Beaconsfield, United Kingdom
Level Contributor
31 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed February 19, 2015 via mobile

Cannot recommend highly enough! Really great and fun bunch of people ensuring you had a wicked time but not taking their eye off the ball when it came to safety. We found them to be 100% completely professional. We had a fantastic bull shark dive with these guys and felt totally at ease after a very good brief prior to... More 

Was this review helpful? Yes 1
divebalam, Owner at Dive Balam, responded to this review

Thank you Ascubadiva! That was very nice of you! Thank you for your kind words and we will make sure you enjoy your dives with us next time too. Always a pleasure to get a review from devoted diver :) Hot regards from Mexico, Dive Balam More 

San Antonio, Texas
Level Contributor
2 reviews
5 of 5 stars Reviewed February 18, 2015

Dive Balam offers the finest experience anyone could ask for. I have dove with others, but I can truly say they didn't compare with Dive Balam. The Dive Balam team is awesome, they are safety conscious, and truly make the experience fun and memorable. Honestly, they rock!

Was this review helpful? Yes
divebalam, Owner at Dive Balam, responded to this review

We are so glad you had a pleasant experience diving with us! We will see you soon and make some more bubbles :) More 

Travelers who viewed Dive Balam also viewed

Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
 
Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
 

Been to Dive Balam? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Dive Balam and other visitors
1 question
Ask a question
Questions? Get answers from Dive Balam staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?