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Address: The Royal Haciendas mz.70 lt.2, Playa del Carmen 77710, Mexico
Phone Number: +52 998 109 5456
Website
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Description:

The dive shop located inside of the resort Royal Haciendas, only 10 minutes...

The dive shop located inside of the resort Royal Haciendas, only 10 minutes away from Playa del Carmen. We offer our service from courses up to tours in crystal clear Cenotes. We offer PADI, TDI, NACD training from entry level, PADI Open Water Diver right through to dive master training and specialties!

Our goal is to maintain the highest level of quality and service while making your safety our top priority.

We leave from the beach of the Royal Haciendas resort which is the best location in the Riviera Maya. We have the world's second biggest reef right in front of us. Come join us as we dive in the turquoise ocean and have the experience of a lifetime.

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TripAdvisor Reviewer Highlights

Read all 124 reviews
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  • 113
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    Very good
  • 1
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Great experience!

Patrick and Jason were great! Knowledgable and friendly. Equipment was clean and well-kept. Crew was organized and prepared. Highly recommend!

5 of 5 starsReviewed 2 days ago
JessieFerree
,
Salt Lake City, Utah
via mobile
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124 Reviews from our TripAdvisor Community

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Salt Lake City, Utah
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Patrick and Jason were great! Knowledgable and friendly. Equipment was clean and well-kept. Crew was organized and prepared. Highly recommend!

Helpful?
Thank JessieFerree
San Diego
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have now had the pleasure of diving with Patrick, Jason and the rest of the dive team at Dive Balam on two different trips to PDC. The first experience was so positive that I brought my 12 year old daughter back this January to be certified. Seriously, it is hard to trust your child with just anyone!! The equipment... More 

Helpful?
Thank Camile B
Minnesota
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 12, 2015

Rather a new diver here with 24 under the belt and four different locations in the area there in Mexico and I can tell you first hand this is one of the best outfits there. The staff is super nice and professional. They really made our whole group feel super safe and comfortable the entire time. We had one diver... More 

Helpful?
Thank Rostamon
Fairplay, Colorado
Level Contributor
156 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed November 15, 2015 via mobile

My husband and I dive two to three times a year and need to stress that this is an excellent team. They take care of you and do their best to ensure you have a wonderful dive. The boat capitan, the assitants, and dive masters are the best. They give you solid instructions and put you in small groups. Thank... More 

Helpful?
1 Thank bonnie18bailey
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 27, 2015 via mobile

We go to Mexico every year for two weeks and I can't say enough great things about this dive shop! You don't have to handle any equipment and the instructors/guides always have a smile on their face! Always willing to help you become a better. Can't wait to go back!!

Helpful?
1 Thank Ryan G
divebalam, Owner at Dive Balam, responded to this review

Can't wait to get you back :) Awesome to hear from your great experience with us! Keeps us motivated to do a great job! Thank you from the whole Dive Balam dive team More 

Clovis, California
Level Contributor
25 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 27, 2015 via mobile

My husband and I really wanted to dive the wall in Cozumel and we are so glad we chose to go with Dive Balam. Jason was our dive master during our wall dive. He "arranged" it that we saw so many cool animals. We ended up seeing many different species of fish, coral, a nurse shark that just loved hanging... More 

Helpful?
1 Thank kelleygirlA
divebalam, Owner at Dive Balam, responded to this review

We are happy to hear you had a blast diving with us! and even your dad trying scuba first time was excellent. Love to get you back here one day :) Best dive regards from Dive Balam team More 

Chicago, Illinois
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 25, 2015

We had a great experience with Jason at Dive Balam. His demeanor was so easy-going accompanied by a wealth of knowledge about how and where to dive. He was able to attend to the variety of different dive levels and needs within our group with effectiveness and enthusiasm. I would, without hesitation, use them again to dive when I return... More 

Helpful?
1 Thank Kelly H
divebalam, Owner at Dive Balam, responded to this review

Thanks Kelly H! We loved your visit in Dive Balam and wish you great dives. Thank you for your review. We will keep dives great in the future too. Dive regards :) More 

New York City, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed August 16, 2015

I went on my very first dive with Jason. (It was my father's third dive.) My father, has received instruction from previous dive masters, but he says Jason's instruction exceeds any training he had received in the past. Jason was very thorough, and took time to explain everything. He works with you, and will not give up on you. He... More 

Helpful?
Thank Erika J
divebalam, Owner at Dive Balam, responded to this review

Great! Jason and Patrick definitely rock in our dive team. Our all staff members wish you good dives in the future. Love to get you back to dive with us! Best dive regards Dive Balam team More 

London, United Kingdom
Level Contributor
29 reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 4, 2015 via mobile

Dived with Jason at Dive Balam today. Was first time dive experience for my kids. Excellent instruction with a very experienced instructor. My teenage kids felt very confident and safe despite the fact it was their first time. The dive experience on the reef was amazing. ...like swimming in an aquarium. Can not recommended highly enough. Already booked additional dives... More 

Helpful?
Thank AliGilani
divebalam, Owner at Dive Balam, responded to this review

Hi! So glad you had a good time and your teenagers had the chance to explore the amazing reef here. Keep diving! Best regards Dive Balam team More 

Phoenix, Arizona
Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2015

By far one of the best diving operations in Playa. Boats are well equipped. The Dive Instructors are excellent and safety is the key value for all aboard. Marcos and his team of professionals are extraordinary.

Helpful?
1 Thank Jeanne H
divebalam, Owner at Dive Balam, responded to this review

Thank you for your scuba review! Love to see you diving with us again. Abrazos! More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?