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Address: The Royal Haciendas mz.70 lt.2, Playa del Carmen 77710, Mexico
Phone Number: +52 998 109 5456
Website
Description: The dive shop located inside of the resort Royal Haciendas, only 10...
The dive shop located inside of the resort Royal Haciendas, only 10 minutes away from Playa del Carmen. We offer our service from courses up to tours in crystal clear Cenotes. We offer PADI, TDI, NACD training from entry level, PADI Open Water Diver right through to dive master training and specialties! Our goal is to maintain the highest level of quality and service while making your safety our top priority. We leave from the beach of the Royal Haciendas resort which is the best location in the Riviera Maya. We have the world's second biggest reef right in front of us. Come join us as we dive in the turquoise ocean and have the experience of a lifetime.
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TripAdvisor Reviewer Highlights

Read all 114 reviews
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  • 103
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  • 5
    Very good
  • 1
    Average
  • 2
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  • 3
    Terrible
Amazing diving adventures and services.

Dive Balam always work hard to make our diving great. I will tell you that if you stay at Royal Hacienda's it is better because Dive Balam will clean and store your gear, and when... read more

5 of 5 starsReviewed February 20, 2015
DMCK185
,
Canyon Lake, California
via mobile
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114 Reviews from our TripAdvisor Community

Date | Rating
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English first
Canyon Lake, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2015 via mobile

Dive Balam always work hard to make our diving great. I will tell you that if you stay at Royal Hacienda's it is better because Dive Balam will clean and store your gear, and when you sign up for next dive your gear is on boat waiting for you. It's awesome waking up, walk to Dive Shop, than to beach... More 

Was this review helpful? Yes
divebalam, Owner at Dive Balam, responded to this review

Thank you DMCK185! We are always happy to go the extra mile for you :) And we are glad to hear everything goes smoothly with us. See you soon and thanks again. Dive Balam team More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2015

I ALWAYS have the best dives with them. The bull shark dive was the best dive I have ever been on! The entire staff is awesome and the go above and beyond to make your dive as much fun as it could possibly be. They are all such genuine good people. Every time I dive somewhere else it never compares... More 

Was this review helpful? Yes 2
divebalam, Owner at Dive Balam, responded to this review

Hi AmeliaCampbell! We are as happy as you are about your dives!!! Lovely to receive your review and thank you for taking the time to give us a good word! We will be waiting for you... and the sharks too :) Saludos Dive Balam More 

Beaconsfield, United Kingdom
Senior Contributor
30 reviews 30 reviews
4 attraction reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed February 19, 2015 via mobile

Cannot recommend highly enough! Really great and fun bunch of people ensuring you had a wicked time but not taking their eye off the ball when it came to safety. We found them to be 100% completely professional. We had a fantastic bull shark dive with these guys and felt totally at ease after a very good brief prior to... More 

Was this review helpful? Yes 1
divebalam, Owner at Dive Balam, responded to this review

Thank you Ascubadiva! That was very nice of you! Thank you for your kind words and we will make sure you enjoy your dives with us next time too. Always a pleasure to get a review from devoted diver :) Hot regards from Mexico, Dive Balam More 

San Antonio, Texas
Reviewer
3 reviews 3 reviews
3 attraction reviews
5 of 5 stars Reviewed February 18, 2015

Dive Balam offers the finest experience anyone could ask for. I have dove with others, but I can truly say they didn't compare with Dive Balam. The Dive Balam team is awesome, they are safety conscious, and truly make the experience fun and memorable. Honestly, they rock!

Was this review helpful? Yes
divebalam, Owner at Dive Balam, responded to this review

We are so glad you had a pleasant experience diving with us! We will see you soon and make some more bubbles :) More 

Gower, Missouri
1 review
5 of 5 stars Reviewed February 9, 2015

We have been diving with Dive Balam for 7+ years. Our kids have all been trained by them and they love diving. Always have had a great time and enjoyed our dives. The shark dive is totally worth the adventure. Cozumel dives are fantastic!

Was this review helpful? Yes
Seattle, Washington
1 review
5 of 5 stars Reviewed February 7, 2015

We had an outstanding time with Marcos and the team at Dive Balam at the Royal Haciendas Resort. Everything from our scheduling, pre-dive briefing, dives, and wrap up was exceptional. They went the extra mile to make sure we had everything needed and were very friendly and knowledgable. I would highly recommend and planning on returning again to dive with... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 20, 2014

A couple of weeks ago, me and a group of friends went of a diving trip to the Mayan Riviera. We contacted Dive Balam for our different dives, as we knew them from other previous adventures. The diving, crew, as well as the places we visited where all fantastic and the places where the dives where done are all beautiful.... More 

Was this review helpful? Yes
Tucson, Arizona
Contributor
17 reviews 17 reviews
5 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 24, 2014

We have been diving with Dive Balam for 6 years and will dive with them in the future. They are very professional and like to have a good time. Your safety is their number one concern. They make sure you know what you can see at the different locations and go over it when you are done. They are very... More 

Was this review helpful? Yes
Las Vegas, Nevada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2014

The Dive Balam staff was attentive and professional. The boars and groups were small and the Cozumel dives were spectacular. We dove one day on the Cancun side and one over at Coxumel. Next time, we would skip the local dives and go over to the other side. Patrick, Carlos, William, and Jimmena were wonderful. Bear in mind that these... More 

Was this review helpful? Yes
Davis, North Carolina
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 9, 2014

I just returned from our vacation from Playa Del Carmen. Having experienced diving several times over the years and being loyal to a company within Playa, I was hesitate to go elsewhere. However, I was staying with my boyfriend at Royal Haciendas (which is another wonderful place) and Dive Balsam was the local dive shop. I cannot say enough about... More 

Was this review helpful? Yes 4

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?