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Delphinus Xcaret

Address: Highway Pto. Juarez - Chetumal Km. 282, Playa del Carmen 77710, Mexico
Phone Number: 18885262230
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Owner description: Delphinus Xcaret is located inside Xcaret Eco Park; just 15 minutes from Playa del Carmen. If you...
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Attraction details
Owner description: Delphinus Xcaret is located inside Xcaret Eco Park; just 15 minutes from Playa del Carmen. If you are visiting this lovely park, enjoy the opportunity of swimming with dolphins the same day at the best place.The provision of space and care of every detail at Delphinus Xcaret has enabled us to develop innovative and high quality dolphin swim programs. Here, you will enjoy a swim with dolphins program that suits your spare time and taste, and your family will love it!Delphinus Xcaret, is awarded with the Guinness World Record for being the dolphinarium with more dolphins born in one facility along one year.Visit us and enjoy your Swim with Dolphins at Delphinus Xcaret selecting from 3 programs: Delphinus Interax, Delphinus Primax and Delphinus Dolphin Ride.

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Manchester, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 26, 2015 NEW

Unlike most people I've never been that keen on dolphins but I was persuaded to do this and am glad I did! Was a fabulous experience and I'd recommend it to anyone. I did the very basic package but still you get plenty of time to stroke and play with the dolphins, you get to learn about them and there's... More 

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Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
6 attraction reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 17, 2015

Check in staff was it very helpful. I wasted 10 min with the first booth trying to find my reservation for the dolphin swim only to realize it was where you purchase pictures after the swim. The swim itself was good. My family enjoyed it. We went in a group of 9 (5 from my family and 4 from my... More 

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Liverpool, United Kingdom
Senior Contributor
25 reviews 25 reviews
3 attraction reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 28, 2015

My husband was desperate to swim with dolphins and we booked the silver package through Thomson. All the parks provide free transport with the ticket which is great. The pools seemed small for so many dolphins but they all seemed happy enough and most had been born in captivity - I'm no animal rights expert. The handler was great, very... More 

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Yabin H, Visitor Service Supervisor at Delphinus Xcaret at Delphinus Xcaret, responded to this review

Dear visitor, Thank you so much for sharing with us about your experience at Delphinus Riviera Maya. We know that some people feel that our pictures are expensive, but part of this money is destined to our Breeding programs, Via Delphi institute and Environmental education program, this way, the economic benefit reaches more people and their families in our city.... More 

Calgary, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 17, 2015

This was my second experience with swimming with the dolphins. Our dolphin handler was really good, he explained a lot about the dolphins, which we all found interesting. The checking in and getting to the water went very smoothly (we were staying at the Occidental Grand Xcaret, so it was an easy 5 minute walk). During the interaction, I felt... More 

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Yabin H, Visitor Service Supervisor en Delphinus Xcaret at Delphinus Xcaret, responded to this review

Dear traveler: Thank you so much for sharing your experience with us. We would like to share with you that we canalized your comments regarding this situation with Delphinus Riviera Maya; it calms us to know that you did enjoy your time in your program, but we are truly sorry your experience did not end pleasantly. Your comments are really... More 

liverpool UK
Senior Contributor
40 reviews 40 reviews
5 attraction reviews
75 helpful votes 75 helpful votes
1 of 5 stars Reviewed January 14, 2015

We booked the trip to Delphinus via the tour desk at the Azul Sensatori. They had a strange system where they'd charge you the full amount for the trip (Primax) of $169 then give you a refund on your return of $40. Three of us opted for the trip though it was mostly for the benefit of my 8 year... More 

Was this review helpful? Yes 4
Yabin H, Visitor Service Supervisor at Delphinus Xcaret, responded to this review

Dear traveler, Thank you for taking your time to share your comments and point out the flaws that came with your experience. It calms us to know that you actually enjoyed your time in your program; nevertheless, we are truly sorry your experience did not end pleasantly at Delphinus Riviera Maya. We are working on perfecting our attention and service... More 

Red Deer, Alberta, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2015

Amazing Experience for the family or couples. The kids loved it and got to swim with the dolphins. Would do it again:)

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Aberdeen, Scotland
Senior Contributor
27 reviews 27 reviews
10 attraction reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 12, 2015

I had the best time at this place having never done this before. The staff were just great (I think her name was Margarette) and gave us a great in-sight into the Dolphins life there. We got to hold their flippers, allow them to roll, we got pushed along by our feet. Expensive photos at the end, but you can... More 

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Airdrie, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 6, 2015

This was truly one of the best experiences of my life! One 'to do' from my bucket list ticked. My daughter and I booked this through our Thomson rep and we opted for the silver package which gives an hour in the water with the dolphins and up to 4 people per session. Luckily for us we booked later in... More 

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Yabin H, Visitor Service Supervisor at Delphinus Xcaret at Delphinus Xcaret, responded to this review

Dear Traveler, Thank you for sharing your thoughts and comments with us. We are happy you had a nice time at Delphinus Riviera Maya. Thank you for your visit. More 

New York City, New York
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 1, 2015

super fun! organized, exciting for kids and adults, dolphins do tricks with you in the water, cute pictures

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Yabin H, Visitor Service Supervisor at Delphinus Xcaret at Delphinus Xcaret, responded to this review

Dear Traveler, Thank you for sharing your thoughts and comments with us. Your comments are very useful. We hope to see you soon! Thank you for your visit. More 

Warsaw, Poland
Senior Contributor
23 reviews 23 reviews
5 attraction reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 24, 2014

Amazing place! Good choice of different activities and attractions - water, nature, cultural. Great place to spend at least one day there, although I regret that I could not spend more time there :-) O had so wonderful time there!

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