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Your Private Tour

Playa del Carmen 77750, Mexico
9841344882
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Certificate of Excellence 2014
Type: Tours
Owner description: We snorkel the Caribbean and tour the Mayan Ruins, Chichen Itza, Coba and others,snorkel with Sea Turtles on a beautiful reef, Zip Line through the... more » Owner description: We snorkel the Caribbean and tour the Mayan Ruins, Chichen Itza, Coba and others,snorkel with Sea Turtles on a beautiful reef, Zip Line through the dense jungle over a huge centoe,canoe,cliff jump,visit a Mayan village and explore underground river system called Cenotes and much more!! We use newer vans,bi-lingual guides, new good quality sanitary equipment,exceptional quality food at a beach restaurant while providing lots of fun, new experiences and safety. « less
Useful Information: Activities for older children
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644 reviews from our community

Visitor rating
    631
    7
    2
    2
    2
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed July 22, 2014 NEW via mobile

My husband Mike and I got married at El Dorado Royale (which was amazing by the way, but that's another review!) this summer. We had not decided on any excursions before we left but definitely wanted to zip line and visit the Mayan ruins. Because it was our first time visiting Mexico and we only had our immediate family with... More

Was this review helpful? Yes 3
Sandusky, Ohio
1 review
5 of 5 stars Reviewed July 21, 2014 NEW

Hector was our tour quide ... excellent English, because this Mayan Mexican man was raised in California! There were 8 in our group, aged 30-60, in the Riviera Maya for a wedding. A new, comfortable, luxury van picked us up at our hotel early in the morning. We were immediately greeted with kindness and warmth. First it was off to... More

Was this review helpful? Yes 2
Livonia, Michigan
1 review
5 of 5 stars Reviewed July 21, 2014 NEW

I am so pleased that I was able to experience a tour with this Company. I was on a tour with a group of 7 friends. We could not have had a more pleasant experience. Our guide, Hector was a lovely young man who grew up in CA , and spoke perfect English. He was very knowledgeable about the history... More

Was this review helpful? Yes 2
Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014 NEW

We had a really fun time on this tour! We signed up for the basic tour + snorkel with sea turtles + zipline park. I booked the tour with Jay and everything went smoothly. He responded promptly to my questions and sent a detailed confirmation email. He met us on the way to Tulum and was very personable. Our guide... More

Was this review helpful? Yes 1
USA
Senior Contributor
41 reviews 41 reviews
3 attraction reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed July 18, 2014 NEW

I tried to book with them given their high rating on trip advisor as it was later in the evening and I was asking for any time the next day at all (did not matter on departure time) for 4 people to go see Tulum and Akumal. They did reply quickly is why I do give them 2 stars. I... More

Was this review helpful? Yes
yucatanjay, Owner at Your Private Tour, responded to this review

Justin, I am the person that responded to your email a little after 11:00 Friday night when you requested a tour for the following morning. I honestly did not have a guide available to take you. I hope you will re consider your posting this negative review that is damaging to our rating. with kind regards, jay More

San Antonio, Texas, United States
Reviewer
5 reviews 5 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 17, 2014 NEW

I wanted to enjoy a nice tour without the crazy crowds. I read the reviews on here and thought I would give it a try. I did the basic tour which includes; Tulum, Cenote, Dos Ojos, Mayan Village and added the swimming with the turtles and zip lining option. First thing I want to mention is that I get car... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 12, 2014

I never really write reviews but Your Private Tour (YPT) was just THAT good! I would be crazy not leave some kind words. All communications through Jay was perfect, never a misunderstanding. Jay was even able to arrange a last minute change of tour. We (me and the girlfriend) orignally book the Chichen Itza tour but we decided to change... More

Was this review helpful? Yes 5
Overland Park, Kansas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 11, 2014

we actually booked two excusions with Your Private Tour. The excellent time we had on our first tour convinced us that we needed to take a second one with our same tour guide. The second excursion was actually with a different company that our guide also worked for. Jay, the owner of Your Private Tours encouraged us and helped set... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 8, 2014

My wife and I did the Basic Tour + Turtles package on July 3rd. There are many reviews on the tour itself, so I'm not going to do much of that. What I would like to do in my review is to tell you about the people that run Your Private Tour, in particular, Jay, Hector, and George. My experience... More

Was this review helpful? Yes 3
miami beach
Senior Reviewer
8 reviews 8 reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 5, 2014

My husband and I took the Coba, swim with turtles and freshwater lagoon tour on June 19th. Karen and the driver picked us up promptly at 7am. Not easy to do when you have just flown in the day before but it's so you can arrive before any crowds have descended in the ruins. We stopped along the way to... More

Was this review helpful? Yes 3

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