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Playa del Carmen Tours

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Address: Playa del Carmen, Mexico
Phone Number: +52 1 866 728 1438
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Description:

Playa del Carmen's #1 tour company saves you $$ on a wide variety of fun,...

Playa del Carmen's #1 tour company saves you $$ on a wide variety of fun, safe and exciting tours, activities and excursions, all departing conveniently from Playa del Carmen and the Riviera Maya.

Toll-Free English-Speaking customer service is available to assist you with your questions and bookings 7 days a week by phone, live chat, Skype, Facebook or email.

We offer one-stop shopping for everything from Mayan Ruins tours to cenote snorkeling adventures to ATV tours to cruise shore excursions - come experience the service, price and selection that has made us the go-to in Playa del Carmen for all these years.

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TripAdvisor Reviewer Highlights

Read all 354 reviews
Visitor rating
  • 284
    Excellent
  • 43
    Very good
  • 16
    Average
  • 4
    Poor
  • 7
    Terrible
Never had a better tour

My wife found Playa Del Carmen Tours on the web and I'm sure glad she did! We booked a tour to Chichen Itza and they picked us up at our timeshare at the Mayan Palace (13 miles... read more

5 of 5 starsReviewed 3 days ago
MeAndTheLittleWoman
,
San Francisco, California
via mobile
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354 Reviews from our TripAdvisor Community

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San Francisco, California
Level Contributor
23 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My wife found Playa Del Carmen Tours on the web and I'm sure glad she did! We booked a tour to Chichen Itza and they picked us up at our timeshare at the Mayan Palace (13 miles north of Playa del Carmen). The van picked us up at 6:45AM for the two hour trip (it used to be 3 but... More 

Helpful?
Thank MeAndTheLittleWoman
Anaheim, California
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I used this site to book a day trip to Chichen Itza. The actual company that took us on the tour is called Passion Tours. I chose the luxury tour which included a restroom on the bus, a couple of alcoholic beverages, and a buffet lunch at a local restaurant. The tour guide was very knowledgeable about the history of... More 

Helpful?
Thank C M
Charlotte, North Carolina
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This tour was wonderful, and well worth the little extra. We booked a 6 hour trip so that we could still have half a day at the beach unlike most other tours which lasted 12 hours. George picked us up promptly and gave us some history of the city. We stopped half-way to Coba to get a drink, and George... More 

Helpful?
Thank Laura M
Little Chute, Wisconsin
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We vacationed with our 4 adult children and spouses for a group total of 10 and enjoyed a private 6 hour tour to Tulum and Akumel. We were picked up at our resort and met the van at the entrance. Our driver, George, was pleasant and very helpful to arrange a Tulum guide and Akumel beach escort. The van was... More 

Helpful?
Thank Tina K
MN
Level Contributor
69 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed January 5, 2016

I would highly recommend this company!! Our group booked a private van trip to Coba and the service was excellent. I am a bit of a pessimist when it comes to promises by companies, but this group is a winner. We were picked up at our hotel by our driver in a nice shiny clean van. (Most tours will not... More 

Helpful?
Thank mma536
Seattle, Washington
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 29, 2015

We booked 3 tours though Playa del Carmen Tours on our last trip. Two were private tours (a six hour trip to Aktun Chen and a 10 hour trip to Tulum, Yal Kul, and Akumal Beach). The other tour was a group trip to Chichen Itza. The staff was extremely helpful while we were planning our tours. Our party included... More 

Helpful?
1 Thank CameronStevens
2 reviews
5 of 5 stars Reviewed December 15, 2015

Ciri, and the Playa del Carmen Tour Employees: Thank you thankyou thank you My husband was heartbroken when our lights and power went out and we arrived late to the desk to Find out the tour bus left, I called and spoke with Ciri and she made sure we didn’t miss out on either tour 1st off we would like... More 

Helpful?
Thank KATHLEEN D
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 12, 2015

We booked a driver for the day to tour Coba. Jaun picked us up at our hotel as promised and we were off. We didn't have a plan for the tour, whether we were going to go by ourselves or join a group there, but Jaun turned out to be a licensed tour guide for many of the sites as... More 

Helpful?
Thank Tracey L
Leeds, United Kingdom
Level Contributor
22 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed December 11, 2015

We booked 2 tours before we went to Mexico. So glad we did! We paid a lot less than other people on the same trip! We did the Selvetica and Tulum and Coba tour. Both trips were good but the pTulum and Coba tour was let down with the amount of hotel collections. 2 hours collecting people was too much.... More 

Helpful?
Thank LizzISykes
Pittsburgh, Pennsylvania
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed December 8, 2015

I was visiting Playa del Carmen with 4 others and we booked a private tour to the Tulum ruins through playadelcarmentours.com. It was such a great experience! George, our driver, was so accommodating and friendly! He picked us up on time and we drove to Tulum. He walked us to the gate so we would know exactly where to enter... More 

Helpful?
Thank Kristen B

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Playa del Carmen Tours and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?