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Address: Playa del Carmen, Mexico
Phone Number: +52 1 866 728 1438
Website
Description: Playa del Carmen's #1 tour company saves you $$ on a wide variety of fun...
Playa del Carmen's #1 tour company saves you $$ on a wide variety of fun, safe and exciting tours, activities and excursions, all departing conveniently from Playa del Carmen and the Riviera Maya. Toll-Free English-Speaking customer service is available to assist you with your questions and bookings 7 days a week by phone, live chat, Skype, Facebook or email. We offer one-stop shopping for everything from Mayan Ruins tours to cenote snorkeling adventures to ATV tours to cruise shore excursions - come experience the service, price and selection that has made us the go-to in Playa del Carmen for all these years.
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TripAdvisor Reviewer Highlights

Read all 266 reviews
Visitor rating
  • 208
    Excellent
  • 32
    Very good
  • 15
    Average
  • 4
    Poor
  • 7
    Terrible
Loved swimming with the turtles

Loved this, if you want an excursion without the crowds! Henry was a very personable, informative tour guide. This is a busy site but Henry took us where the larger groups... read more

5 of 5 starsReviewed April 10, 2015
peppiegal
,
Lake Orion, Michigan
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266 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Santiago, Chile
Top Contributor
70 reviews 70 reviews
28 attraction reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 23, 2015 NEW

We booked three tours with this company. This is an intermediary company that books the tours for you in available local agencies. The three tours we booked were: 1) Tulum & Coba day tour, 2) Snorkeling with Sea Turtles, and 3) World Wonder Discovery. My husband and I thought that the snorkeling with the sea turtles and WWD were excelent,... More 

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Lake Orion, Michigan
Senior Contributor
28 reviews 28 reviews
5 attraction reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 10, 2015

Loved this, if you want an excursion without the crowds! Henry was a very personable, informative tour guide. This is a busy site but Henry took us where the larger groups weren't able to go! All equipment was provided, we were sorry we didn't book the whole day tour! Highly Recommend!

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Vermont
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2015

Our guide Tanya was outstanding!! She was patient, and very knowledgeable about the sea life in the reef we snorkeled on. The tour was fantastic - lots of varieties of ocean life, and a great time in the water. I heartily recommend this tour.

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Grand Forks, Canada
1 review
5 of 5 stars Reviewed April 10, 2015

Have to say that our guide Roberto absolutely made our Jungle Maya Adventure a successful and fun filled day! We took your expedition in March. I have been on other tours in the Playa del Carmen area where we could not understand what our guide was saying. Roberto was great and had a fabulous sense of humour. A great big... More 

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Moorhead, Minnesota
Reviewer
5 reviews 5 reviews
4 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 9, 2015

We did an excursion at lapis jewelry store where my husband bought me a beautiful ring that had Maronite stone. Also got my hair braided by a guy in the street. And my husband boughta lot of tequila to take back to the states with us.https://www.facebook.com/lonie.woltjer/posts/804546176294747

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Midwest
Contributor
16 reviews 16 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 9, 2015

I booked 2 tours via Playa del Carmen Tours online. I received quick confirmations of the bookings and emailed tickets for our events. They communicated extremely well when organizing transportation for us, obtaining our shoe sizes for snorkel fins, and alerting us of a time change. The drivers were on time in their air conditioned vans to pick us up... More 

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Norwich, United Kingdom
1 review
1 of 5 stars Reviewed April 8, 2015

My wife and I, whilst enjoying a holiday in Playa del carmen, decided to book two excursions through this company. We had seen their good reviews and felt they would be a great company to deal with. We were very dissapointed then when things did not run smoothly. I booked both trips on the day before the first trip and... More 

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Johann&Sandra, Owner at Playa del Carmen Tours, responded to this review

Hi Ed, I know it was disappointing not to get to go on Chichen Itza that day. It was the busiest week of the year - Semana Santa ("Holy Week") - and this reservation came in last-minute. We got scrambling with so many things going on at once, and somehow missed sending your ticket. No excuses, we take full responsibility,... More 

Boston, Massachusetts
Contributor
18 reviews 18 reviews
5 attraction reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 30, 2015

We were in Cozumel and wanted to see some ruins. The Tulum/Coba tour looked like our best option in terms of getting to the ferry. We wanted to go with Yucatreks but they have a minimum number of guests for their shared tours. We booked with Playa del Carmen Tours and were very pleased. The booking was done on the... More 

Was this review helpful? Yes 2
Colorado
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 29, 2015

Based on comments on Tripadvisor, when I was in Playa del Carmen in February, I contacted Cesar Ortega Rivera (transrenace@gmail.com). I wanted a small group tour that only went where I wanted to go and would have no diversionary side trips to try to sell me tchotchkes. I also wanted an alternative to renting a car and being stopped by... More 

Was this review helpful? Yes 2
Providence, RI
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 23, 2015

We didn't do tour, just got ride with Hotel transfer - was fun to experience that side of Mexico and the food was far better than any restaurant at the hotel. Drinks too.

Was this review helpful? Yes 1

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?