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Address: Ferry Dock, Playa del Carmen, Mexico
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TripAdvisor Reviewer Highlights

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Good and organized service

There are two major ferry services between Cozumel and Playa del Carmen. I tried both in one week. This is by far the better service. Upgraded ferry with excellent A/C and... read more

4 of 5 starsReviewed August 11, 2015
franklin99
,
PV

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554 Reviews from our TripAdvisor Community

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Oneonta, New York
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 21, 2015 NEW

My wife and I used this service during one of our excursions on our honeymoon. We took a regular ferry from Playa del Carmen to Cozumel. There was a live band on board and they were fantastic! I loved listening to them and if they had a show while we were in town, we probably would have gone! The way... More 

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PV
Level Contributor
18 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 11, 2015

There are two major ferry services between Cozumel and Playa del Carmen. I tried both in one week. This is by far the better service. Upgraded ferry with excellent A/C and friendly staff. Far better seating as well. Definitely recommended. Oh and this is not an attraction, it is a service. But oh well, I guess if you had enough... More 

Was this review helpful? Yes 3
Level Contributor
99 reviews
68 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed August 10, 2015

The boats are in good shape, have Wi-Fi service and snack and beverages are offered for purchase. The staff is attentive and efficient. The boats departed and arrived on time.

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Dallas, Texas
Level Contributor
28 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 7, 2015 via mobile

We've always taken UltraMar Ferry lines while in Cozumel/Cancun/Playa Del Carmen and its always been a good experience. We planned to go to Playa (from Cozumel) on Sunday of our trip and pretty early in the morning. We got there around 8:15 and the next ferry was at 8:30 but with Mexico WaterJets company. We bought a round trip and... More 

Was this review helpful? Yes 2
Wayne, New Jersey
Level Contributor
61 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed August 6, 2015

We stayed in Cancun for a week and took the ferry from Tortugas 3 times. 2 times we returned on the 5:30 ferry, but one night we stayed later and took a different ferry. The ferries are really clean and air conditioned well inside or beautiful to sit up top in the fresh air.

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Atlanta, Georgia
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 2, 2015

My wife and the kids have stayed in Playa the last three years. We decided to take a trip over to Cozumel this year to one of the private beach clubs. There are three companies that offer ferry services to and from Cozumel, UltraMar being one of them. The published schedule says departures are generally on the hour every hour... More 

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1 review
1 of 5 stars Reviewed August 1, 2015

Did not go on schedule. Had to wait two hours to get across and another hour to get on a ferry to go back. I understand technical difficulties, but there was no communication. We were just left angry in the hot sun.

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Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 30, 2015

The music onboard made the trip to and from Cozumel more enjoyable. I tipped the band. I even got a drink while aboard. We were up top to enjoy the band and fresh air; it made the short trip go even faster.

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Greenfield, Massachusetts, United States
Level Contributor
70 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 21, 2015

We were happy with the people and the comfortable ride. The cabin was air conditioned. The ride took about 25 minutes and then when we went to return to Cancun at 4pm they let us on even though the gate was already closed (we were running behind)

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Bromsgrove, United Kingdom
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 11, 2015

Took the boat across to Isla. It was a quick, fun & sometimes choppy way to travel to the Isla. For only $19 each, you cannot go wrong with some form of entertainment both ways.

Was this review helpful? Yes 2

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