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Address: Ferry Dock, Playa del Carmen, Mexico
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TripAdvisor Reviewer Highlights

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  • 218
    Excellent
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    Very good
  • 73
    Average
  • 12
    Poor
  • 17
    Terrible
Most recent review
Perfect

Its cheapest go to isla mujeres from puerto juarez, at zona hotelera cancun its expensive. U can go from cancun center to puerto juarez in cab just for4 dlls, its like 7 minutes... read more

5 of 5 starsReviewed February 27, 2015
guest20122012
,
Sonora, Texas
via mobile
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485 Reviews from our TripAdvisor Community

Date | Rating
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English first
Manchester, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 attraction reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed March 23, 2015 NEW via mobile

I travelled from Playa Del Carmen to Cozumel to do some scuba diving. Unknown to me, the member of staff ripped the wrong part of the ticket off before I boarded at Playa. When I came to board the ferry back to Playa, I was told my ticket was invalid and I had to buy another one. I had already... More 

Was this review helpful? Yes 1
Sonora, Texas
Senior Contributor
30 reviews 30 reviews
16 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 27, 2015 via mobile

Its cheapest go to isla mujeres from puerto juarez, at zona hotelera cancun its expensive. U can go from cancun center to puerto juarez in cab just for4 dlls, its like 7 minutes far from center.

Was this review helpful? Yes
Madison, Wisconsin
Senior Reviewer
6 reviews 6 reviews
5 attraction reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 27, 2015

I have been using UltrMar to get from Playa Del Carmen to Cozumel for ove 15 years and they are freindly and on time. Now they have music also. The trip is not cheap, about $25USD but is very convenient.

Was this review helpful? Yes 2
Fenwick Island, Delaware
Contributor
12 reviews 12 reviews
5 attraction reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 25, 2015

Departure locations and times changed without advanced notice. We did not know until we got off the bus that we the location had changed. Then we were given departure times when we purchased tickets however when we were in line for the boat, they removed two of the times.

Was this review helpful? Yes 1
Detroit, Michigan
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 23, 2015

Very efficient, clean easy to get to from playa mujeres also nice view from top of ferry good photo opportunity

Was this review helpful? Yes 1
Jacksonville, Florida
Top Contributor
114 reviews 114 reviews
37 attraction reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed February 22, 2015 via mobile

Took a ride on this ferry last week when there was weather in the area. Apparently from other reports, this can be a rough crossing even when weather is mild. You know its rough when inquired whether conditions as what we were in were common and "this, it's no bueno" is the response, so I appreciated the honesty and friendliness... More 

Was this review helpful? Yes 1
Nine Mile Falls, Washington
Top Contributor
90 reviews 90 reviews
32 attraction reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed February 22, 2015

Easy to find the ticket booth near the pier that is currently under renovation. The staff is very kind to those who get motion sick. They hand out bags as one starts to look like they will get sick. I thought that they were the better ferry to take - you could actually see out of the windows on this... More 

Was this review helpful? Yes 2
Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 20, 2015

This service is reliable and good value. You can book your open tickets (leave whenever / return whenever) around town but better to do at the ferry terminal. About USD 6 each way. The ride over was very entertaining with a band and lots of people dancing! The ride back was very rough, they handed out sick bags before hand!... More 

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Kelowna, British Columbia, Canada
Contributor
12 reviews 12 reviews
3 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 4, 2015 via mobile

I don't like boats. The swaying rocking motion, the thud after crashing over waves...... The Ultramar was great! Fast, clean and friendly. Everything i had hoped for......... To those who get sea sick, take a Gravol quick dissolve 30 mins before departure, sit inside, take a window seat and relax. It was a good experience.

Was this review helpful? Yes 3
Saint Peters, Missouri
Top Contributor
127 reviews 127 reviews
35 attraction reviews
157 helpful votes 157 helpful votes
5 of 5 stars Reviewed February 3, 2015

Very fast service, and clean ships every time I have traveled to Cozumel with them. It appears they are adding more ships to the fleet, which is needed as it seems to be more crowded each time.

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
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