We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: Ferry Dock, Playa del Carmen, Mexico
Improve this listing

TripAdvisor Reviewer Highlights

Read all 655 reviews
Visitor rating
  • 282
  • 238
    Very good
  • 89
  • 19
  • 27
Best Option to get to Isla Mujeres

We took the ferry from Cancun (Port Juarez) to Isla Mujeres. It was a little over $160 pesos per person, and the ferry departs every 30 minutes and runs all day! The ferry... read more

4 of 5 starsReviewed 1 week ago
Margaret W

Similar Things to Do in Playa del Carmen

Add Photo Write a Review

655 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Austin, Texas
Level Contributor
31 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were flying into Cancun to stay in Isla Mujeres, so we took the ferry to the island. I thought riding on the upper deck was a blast! The view is the beautiful, the ride is fun, and I loved the guys playing guitar. I was smiling the whole time, both trips. Great way to start and finish a vacation.... More 

Thank Jessica M
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

There's UltraMar Ferry ticket center near Gran Porto Retort, in front of the beach and Punta Langosta. A guy named Wil approached us on the fist day of our trip to Playa del Carmen. He sold us the around trip UltaMar tickets of $20 USD/person and $50 USD/person for Eco Tour Snorkeling all-inclusive with lunch and drink in Cozumel Island... More 

Thank Sonia Y
Montreal, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We boarded the Ferry at Playa Caracol, very close to our hotel. This port charges $22usd as opposed to the advertised $19USd. There is a $3 port fee? Must go in their pockets. Service to Isla Mujeres was fast but we were never told that there is a stop at another port along the way so the 30 minute trip... More 

Thank lorithreekids
Level Contributor
4 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We took the ferry from Cancun (Port Juarez) to Isla Mujeres. It was a little over $160 pesos per person, and the ferry departs every 30 minutes and runs all day! The ferry itself was very clean and in good condition. There is an interior seating area with large windows, and an open air top deck. I loved sitting up... More 

1 Thank Margaret W
Qualicum Beach, Canada
Level Contributor
54 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We took this ferry from Cancun to Isla Mujeres. They run every half hour so it is very convenient and about 160 pesos per person one way. The boat has a top deck open to the sun and a lower enclosed deck for bad weather. The staff help you aboard and stow you luggage for the trip- very friendly and... More 

Thank 96beverleya
Las Cruces, New Mexico
Level Contributor
186 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

There are three ferry companies offering transportation every hour between Playa Del Carmen and Cancun. (Services are staggered). You can purchase tickets before your go out on the dock to board the boat. Prices for a ONE way ticket range from $9.00 to $11.00 depending on which ferry company you choose. UltraMar was $9.00. Three recommendations are- 1-Go earlier in... More 

2 Thank Funtraveler2014
Riverbank, California
Level Contributor
105 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Round trip fast Ferry is only $19 per person. They took cute picture on the dock as you board and amazingly found everyone on return trip to sell the pic for $10 - well worth it. You can take slower car ferry which docks outside of town in Isla Mujeres but not us.

1 Thank Vicetta
Sherbrooke, Canada
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We took the ferry to Cozumel. i think it was 165$ pesos per person on way. they suggest to buy one way at the time because sometimes they refuse the return ticket and you end up having to buy another one. once you get to Cozumel there is so much you can do. We rented a Jeep and rode around... More 

Thank Karine C
Arlington, Massachusetts
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This boat had a mini bar right inside the front door that had beer and also frozen mixed drinks, which was nice.. except that I had a pretty choppy ride and ended up regretting the pina colada. Was approached for on-island rental sales for scooters, etc. Polite but we declined. Boat was very clean and new, plush inside and a... More 

Thank Laura H
College Station, Texas
Level Contributor
63 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 6, 2016 via mobile

Ferry was pretty easy to find. From the hotel district hop on a city bus and take it to the playa tortuga stop. Round trip tickets are around $19 for 2 people. You can also pre-order your golf cart here as well and pay by credit card. You MUST have a driver's license or you'll have to put a $50... More 

Thank rollinsw0llen

Travelers who viewed UltraMar Ferry also viewed

Playa del Carmen, Riviera Maya
Cancun, Quintana Roo
Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya

Been to UltraMar Ferry? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of UltraMar Ferry and other visitors
17 questions
Ask a question
Questions? Get answers from UltraMar Ferry staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?