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Address: Calle 28, Between 1st Ave & the beach, Plaza Aldea Thai | Plaza Aldea Thia, Local 9, Playa del Carmen 77710, Mexico
Phone Number: +52 984 873 2031
Website
Description: Snorkeling tours,Cenote tour and/or Ocean tours. Sea Turltle tours...
Snorkeling tours,Cenote tour and/or Ocean tours. Sea Turltle tours. Pictures included on all of our tours. Equipment provided on all our tours. Great customer service, friendly staff. Reasonable prices. Small Groups, Max.10. We can accomidated larger groups from one booking.
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TripAdvisor Reviewer Highlights

Read all 289 reviews
Visitor rating
  • 271
    Excellent
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    Very good
  • 5
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  • 3
    Poor
  • 0
    Terrible
Most recent review
Amazing Experience

This was a fantastic experience - we were a group of 4 and did the Northern Surf and Turf tour. First, the booking was so easy - Graham was very quick to respond to all emails and... read more

5 of 5 starsReviewed March 25, 2015
tulsatime123
,
Tulsa, Oklahoma
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289 Reviews from our TripAdvisor Community

Date | Rating
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English first
Tulsa, Oklahoma
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 25, 2015 NEW

This was a fantastic experience - we were a group of 4 and did the Northern Surf and Turf tour. First, the booking was so easy - Graham was very quick to respond to all emails and answer all questions. Pick up was right on time and Alex was a great guide - very welcoming and informative. I really enjoyed... More 

Was this review helpful? Yes 1
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Tulsatime123, Thank you for your support on TA. Eagle Rays! Turtles! Wow what a great day. I am always happy to hear when all the crew was great and when our guests enjoyed everything about the tour. Thank you again and we look forward to seeing you next time. Sincerely Graham More 

New Smyrna Beach, FL
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 22, 2015 NEW

We tried The Snorkel Shop based on reviews. I emailed and Graham quickly called us to set up the tour. Alex picked us up right on time. He has a wonderful personality and loves his job. We picked up two other groups (9 total I our group) and headed to Puerto Morelos. We met Bacon, our snorkel guide. After a... More 

Was this review helpful? Yes 1
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear JCForida, thank you for taking the time to write such a nice review. And thank you for mentioning me :-) . Alex and Bacon do it again. They really know there stuff. It sounds like you had a great time and saw a lot. I am glad to hear lunch and the cenote were a hit as well. Thank... More 

Denver, Colorado
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 21, 2015 NEW

My husband, two boys, and I read the reviews and booked a trip with Alex at the snorkel shop. We did the surf and turf per the shops recommendation. My son and I have said we could have stayed at the reef all day long. There was so much to see, I wish there were more hours in a day!... More 

Was this review helpful? Yes
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Jacknicksmom, I am so glad to hear you had a great time. I am thinking of doing a new tour where we go to the reef again after lunch because guests like you enjoyed it so much. Please look for it in the near future. Thank you so much for taking the time to write about us on T.A:.... More 

Toronto
Senior Reviewer
8 reviews 8 reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 21, 2015 NEW

LOVED our experience with The Snorkel Shop. There is an actual shop however we organized our trip all thru email with the owner Graham (a really fun Canadian living in Mexico). Once it was all set up we just met Alex our guide for the day in the lobby of our hotel and away we went to Puerto Morales, a... More 

Was this review helpful? Yes 1
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Symantha, Thank you so much for your support and kind praise. Alex's said he had a great time and that you saw eagle rays and Turtles. Alex is available almost all the time, he is our Primary guide. We hope to see you again next year. Sincerely, Graham More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 20, 2015 NEW

We booked two separate snorkeling with The Snrkel Shop on our recent visit to Playa Del Carmen. The first (northern Surf and Turf) was absolutely wonderful. A morning snorkel along the reef at Puerto Morales followed by a delicious lunch, then on to a beautiful cenote for a refreshing afternoon swim in the cavern. Alex our guide was very patient,... More 

Was this review helpful? Yes
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear John S, Two tours! Fantastic! Thank you so much. I am glad you enjoyed the whole experience and that Alex and Isabella were such great company. They are both very nice people and enjoy the tours as much as our guests.This is why Alex always gets such great praise. Thank you for taking the time to support the Snorkel... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015 via mobile

Thanks Alex and the team for a fantastic snorkel this morning. Great reef, plenty of wildlife to see, friendly folk everywhere and a great fresh snapper lunch. This is a little out of Playa del Carmen so not too cluttered with tourists and the water is amazing. Saw more than our dive in Cozumel. The Aussie & Kiwi

Was this review helpful? Yes 1
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Foreignyatchy, Thank you so much for taking the time to write a review. Very high praise. It always makes me happy to hear everbody is doing a good job and our guests are having a fun time. I always recomend the fish for lunch as it is fresh every day. Glad you enjoyed it. Thank you once again and... More 

Orlando, Florida
Reviewer
5 reviews 5 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 12, 2015

My friend and I decided to book with The Snorkel Shop after seeing all the great reviews and the seemingly overpriced options for similar trips. I definitely feel like we made the right choice! Our day started by heading out to a huge reef at Puerto Morelos, which is a smaller, but very clean and relaxing beach that isn't as... More 

Was this review helpful? Yes 1
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Chelsea B, Wow! what agreat detailed review. Thank you so much. It was very nice to meet you and I am glad you enjoyed the tour so much. Alex said he really enjoyed the time with you two aswell. Pictures are included on all our tours and I am so glad you will enjoy them for years to come.... More 

Decatur, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2015

I was looking for a unique snorkeling experience that was more advanced than being dropped on a reef to splash around with fifty of my 'closest friends'. Graham/Alex delivered at a very fair price including adding a day at the beach for the other members of my group (including a nice Cenote tour). We got a bit lucky in that... More 

Was this review helpful? Yes 2
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear PSS7, It was really nice to meet you and thank you for your kind words. I am happy to hear Alex was able to accommodate you on the reef. He is really doing a great job. I am also glad to hear that lunch was perfect as I always recomend the fish fillet. We all look forward to your... More 

Southern Finland, Finland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2015

We had a great day snorkeling the reef and swimming in a beautiful cenote all by ourselves. We got to see some beautiful fish, turtles and a giant sting ray. We also got lucky: there were no people at all visiting the cenote when we arrived, so we got to explore it in complete peace and quiet. Alex was great,... More 

Was this review helpful? Yes 1
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Mirva A, Thank you so much for your review. I am so glad you enjoyed your day with us. Turtles and a stingray! Wow. Alex is doing a great job, he really enjoys meeting people and having fun with them. We really try hard to time the cenote part of the tour for when it is less busy so... More 

Phoenix, Arizona
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 23, 2015

We did a snorkeling trip with the turtles followed by a snorkeling trip in the caves. It was wonderful. We had a small group of four people which really added to the experience. We never felt like we were being herded along rather it was like we were with a small group of friends. It was so fun snorkeling with... More 

Was this review helpful? Yes 3
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Erica S, Thank you for taking the time to write such a great review. Everybody loves the Turtles! I am so glad you got to see them. A great lunch and off to the cenote ( cave). What a fun day. I am so glad Alex is living up to his reputation. We hope to see you again in... More 

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