We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Snorkel Shop

Calle 28, Between 1st Ave & the beach, Plaza Aldea Thai | Plaza Aldea Thia, Local 9, Playa del Carmen 77710, Mexico
+52 984 873 2031
Website
Improve this listing
Ranked #44 of 267 Activities in Playa del Carmen
Certificate of Excellence 2014
Type: Water sports
Owner description: Snorkeling tours,Cenote tour and/or Ocean tours. Sea Turltle tours. Pictures included on all of our tours. Equipment provided on all our tours. Great... more » Owner description: Snorkeling tours,Cenote tour and/or Ocean tours. Sea Turltle tours. Pictures included on all of our tours. Equipment provided on all our tours. Great customer service, friendly staff. Reasonable prices. Small Groups, Max.10. We can accomidated larger groups from one booking. « less
Useful Information: Activities for older children
Write a Review

262 reviews from our community

Visitor rating
    244
    10
    5
    3
    0
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 20, 2014 NEW

We did the Northern Surf and Turf tour with Alex as our guide last week, and it was amazing. We went to two spots on the reef, followed by a wonderful lunch at a little beach side place. From there, we headed back towards Playa and out to Chaak Tun. This visit was the absolute highlight of our trip. We... More

Was this review helpful? Yes 1
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Erin K, What an enthusiastic response, thank you so much. I am so glad you enjoyed the cenote so much, it very unique and definatly fun. You were very lucky to have had the cenote to yourselves, we really try to schedule it, so the big groups are not around. We hope to see you again and once again... More

Calgary, Canada
Top Contributor
70 reviews 70 reviews
31 attraction reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 28, 2014

Where to begin! I contacted the Snorkel Shop by email and conversed with Sofia, who was extremely helpful. Our family of six (kids aged 8 - 18) booked two tours, the North Surf and Turf and the Tourtuga. Our weather was not that great (can't do anything about that), but Alex was very reassuring that things would be fine. After... More

Was this review helpful? Yes 1
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Tamara C, Thank you so much for your detailed, great review. I appreciate you pointing out the the weather. All tours are much nicer when it is sunny. We are as accommodating as possible should the weather not be suitable. However, people book weeks and months in advance and we can not predict the weather that far in advance.... More

Cambridge, Maryland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 18, 2014

My wife and I booked a trip with the Snorkel Shop to snorkel with sea turtle and sting rays on September 15. It was the highlight of our stay in Playa del Carmen. Our guide, Alex Huezo, was wonderful and besides giving us a great experience, we thoroughly enjoyed his company. We snorkeled at two sites and saw plenty of... More

Was this review helpful? Yes 3
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Hockeygene1, Thank you so much for you review. I am very glad to hear your whole experience was enjoyable. The turtle tour (tourtugas) is great for all the reasons you mentioned. I also would like to point out that our guides english is very good. As most of our customers are from English speaking nations, howerver Alex is Mexican... More

White Hall, Maryland, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 16, 2014

We signed up for the Northern Surf and Turf all-day tour after reading reviews here and talking with Sofia (very nice) at the shop. We were picked up (a few minutes early!) at the front desk of our resort. Our guide Alex took us north to Puerto Morales in a nicely airconditioned van. We got fitted for our gear and... More

Was this review helpful? Yes 4
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Rich B, Thank you for your Awsome review. You hit the nail on the head about our tours. What you described is exactly what we offer. I am so glad you enjoyed it all. Alex, Alex, Alex. I can never hear enough about what a great job he does. He is definately the star of the show. He really... More

Vancouver Island, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 13, 2014

Highly recommended tour!!!!!!!!!! Honestly the highlight of my Mexican vacation. We were taken to Puerto Morelos to snorkel and explore the beautiful coral reef! We had the beach for our self and the provided us all the equipment we needed, even the sunscreen. Our guide Alex Huezo was amazing! Very knowledgeable and friendly made us feel like if a Mexican... More

Was this review helpful? Yes 2
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Zara M, I am so glad you had such a great time with Alex. He is doing a great job with all our guests. Thank you for mentioning the ceviche. it is awsome. The reef and cenote tour is our most popular tour for all the reasons you have pointed out. Thank you for taking the time to give... More

Denver, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2014

My wife and I had a fantastic time on our excursion with The Snorkel Shop! I can't say enough good things about our guide, Alex. He was informative, fun and accommodating. In fact, everyone that we met from the staff was great. They made everything very easy and fun! The snorkeling was beautiful and the trip to the cenote was... More

Was this review helpful? Yes 2
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Ryan G, once again I am so happy Alex and everyone did a wonderful job. The cenote is really cool and the reef is beautiful. I am so glad you enjoyed your tour with us. Thank you so much for your support and for giving us such great praise. We all hope to see you next time. Sincerely, Graham. More

White Hall, Maryland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2014

Awesome trip!!! The BEST day of our vacation!! Thank you to Alex...our own personal guide!!! We highly recommend this day!!

Was this review helpful? Yes 3
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Suzb18107, Thank you for your Awsome Review! " The best day of your vacation", Wow, i couldn't ask for better praise. Thank you for taking the time to support and review our company. We all look forward to your return, Sincerely, Graham More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 25, 2014

We can't say enough great things about this snorkel tour or about Alex (our guide) or about the other employees that took out the boat like... Carlos etc... the food was delicious too. My daughter and I had so much fun and we really enjoyed the company. I would not only recommend The Snorkel Shop, we plan on returning and... More

Was this review helpful? Yes
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Nancwknowsbest, It really sounds like you had a fantastic time. I am so glad you enjoyed the entire tour. All our staff really enjoys what they do and enjoy meeting people from around the world. Thank you so much for taking the time to write such a great review and we look forward to taking you again next time.... More

Atlanta
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 9, 2014

My friend and I just returned from a trip to the Playa del Carmen area. We did the Northern Surf & Turf tour with The Snorkel Shop and really loved it. No one else signed up to go on the day we went so we ended up getting a private tour. Our guide was Alex and he was awesome. He... More

Was this review helpful? Yes 5
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Misscali7, It sounds like you had a great time. I am so pleased to hear this. The reef is full of suprises, such as Turtles and rays. All the fish and the coral is pretty cool too. Alex is a lot of fun and a key part of the success of our tours. Good tip about the Habanero, it... More

Toronto, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 4, 2014

We signed up for the Surf & Turf tour through the snorkel shop. We were picked up at our apartment promptly by Alex and brought to the boat. There were 4 others also on the tour and they made the experience more fun as they were "regulars" and had a lot more experience than us (it was our first time).... More

Was this review helpful? Yes 3
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Celine2434, Absolutly great to meet you both. Yes, Sofia is the tour manager and she enjoyed meeting you both also. The "regulars" really enjoyed your company too. Every now and then the ocean is really calm and we get to go to "Romans reef", it is a little far so the ocean has to be flat in order to... More

Travelers who viewed The Snorkel Shop also viewed

Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
 
Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
 

Been to The Snorkel Shop? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing