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The Snorkel Shop

Calle 28, Between 1st Ave & the beach, Plaza Aldea Thai | Plaza Aldea Thia, Local 9, Playa del Carmen 77710, Mexico
+52 984 873 2031
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Ranked #38 of 261 Activities in Playa del Carmen
Certificate of Excellence 2014
Type: Water sports
Owner description: Snorkeling tours,Cenote tour and/or Ocean tours. Sea Turltle tours. Pictures included on all of our tours. Equipment provided on all our tours. Great... more » Owner description: Snorkeling tours,Cenote tour and/or Ocean tours. Sea Turltle tours. Pictures included on all of our tours. Equipment provided on all our tours. Great customer service, friendly staff. Reasonable prices. Small Groups, Max.10. We can accomidated larger groups from one booking. « less
Useful Information: Activities for older children
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257 reviews from our community

Visitor rating
    241
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    3
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Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Vancouver Island, Canada
1 review
5 of 5 stars Reviewed September 13, 2014 NEW

Highly recommended tour!!!!!!!!!! Honestly the highlight of my Mexican vacation. We were taken to Puerto Morelos to snorkel and explore the beautiful coral reef! We had the beach for our self and the provided us all the equipment we needed, even the sunscreen. Our guide Alex Huezo was amazing! Very knowledgeable and friendly made us feel like if a Mexican... More

Was this review helpful? Yes
Denver, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2014 NEW

My wife and I had a fantastic time on our excursion with The Snorkel Shop! I can't say enough good things about our guide, Alex. He was informative, fun and accommodating. In fact, everyone that we met from the staff was great. They made everything very easy and fun! The snorkeling was beautiful and the trip to the cenote was... More

Was this review helpful? Yes 2
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Ryan G, once again I am so happy Alex and everyone did a wonderful job. The cenote is really cool and the reef is beautiful. I am so glad you enjoyed your tour with us. Thank you so much for your support and for giving us such great praise. We all hope to see you next time. Sincerely, Graham. More

White Hall, Maryland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2014

Awesome trip!!! The BEST day of our vacation!! Thank you to Alex...our own personal guide!!! We highly recommend this day!!

Was this review helpful? Yes 3
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Suzb18107, Thank you for your Awsome Review! " The best day of your vacation", Wow, i couldn't ask for better praise. Thank you for taking the time to support and review our company. We all look forward to your return, Sincerely, Graham More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 25, 2014

We can't say enough great things about this snorkel tour or about Alex (our guide) or about the other employees that took out the boat like... Carlos etc... the food was delicious too. My daughter and I had so much fun and we really enjoyed the company. I would not only recommend The Snorkel Shop, we plan on returning and... More

Was this review helpful? Yes
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Nancwknowsbest, It really sounds like you had a fantastic time. I am so glad you enjoyed the entire tour. All our staff really enjoys what they do and enjoy meeting people from around the world. Thank you so much for taking the time to write such a great review and we look forward to taking you again next time.... More

Atlanta
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 9, 2014

My friend and I just returned from a trip to the Playa del Carmen area. We did the Northern Surf & Turf tour with The Snorkel Shop and really loved it. No one else signed up to go on the day we went so we ended up getting a private tour. Our guide was Alex and he was awesome. He... More

Was this review helpful? Yes 5
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Misscali7, It sounds like you had a great time. I am so pleased to hear this. The reef is full of suprises, such as Turtles and rays. All the fish and the coral is pretty cool too. Alex is a lot of fun and a key part of the success of our tours. Good tip about the Habanero, it... More

Toronto, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 4, 2014

We signed up for the Surf & Turf tour through the snorkel shop. We were picked up at our apartment promptly by Alex and brought to the boat. There were 4 others also on the tour and they made the experience more fun as they were "regulars" and had a lot more experience than us (it was our first time).... More

Was this review helpful? Yes 3
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Celine2434, Absolutly great to meet you both. Yes, Sofia is the tour manager and she enjoyed meeting you both also. The "regulars" really enjoyed your company too. Every now and then the ocean is really calm and we get to go to "Romans reef", it is a little far so the ocean has to be flat in order to... More

Den Bosch
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 31, 2014 via mobile

I did the Northern Surf and Turf tour. It was really great. We had a fantastic guide, Alex. He was very friendly and took us to the best places. We saw lots of fish. We had a good lunch at the beach and after that we went to a cenote. That was very beautiful. I would recommend this trip to... More

Was this review helpful? Yes 2
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear llon00, Thank you for taking the time to review our tour. Five stars! I am so glad you enjoyed everything. Lots of fish, a good lunch and a beautiful cenote, who could ask for a better day. Alex is doing great and loves what he does. Once again, thank you for your support and we look forward to seeing... More

Wilmington, North Carolina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2014

On my first excursion with The Snorkel Shop we went to swim with the whale sharks. The day started out with our amazing tour guide. She explained everything with such joy and excitement of the day a head and that continued throughout the day. We had a beautiful boat ride to the whale sharks. This experience was one of the... More

Was this review helpful? Yes 3
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Whitney M, Thank you for your double review. Whale Sharks and the Northern Surf and Turf tours! Busy vacation. I really appreciate you choosing us for your vacation adventures and that you enjoyed them. I hope the rest of your vacation was as successful and we all hope to seee you again. Once again, thank you for everything. Sincerely,... More

Playa del Carmen, Quintana Roo, Mexico
Senior Reviewer
9 reviews 9 reviews
6 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 26, 2014

What an amazing day! My daughter and I went with a group to swim with the whale sharks. The van picked us up right on time and we were offered fruit, breakfast bars (yum) and water for the trip to Cancun, the guide even offered sea sick pills. When we arrived at the boat dock, there was coffee, and other... More

Was this review helpful? Yes 2
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Jill M. I really enjoy hearing from repeat customers. Thank you once again for your support. I also appreciate that you mentioned the sea sick pills. Every year, people do the whale sharks tour and do not realize it is on the open ocean, at least an hour out. Even on the calmest day, there is motion on the... More

Sedalia, Missouri
Reviewer
3 reviews 3 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 21, 2014 via mobile

ABSOLUTELY the best snorkel experience we've had in Playa! We took the northern surf & turf tour with Alex & all five of us had the best time. Alex constantly reassured us that we could "take our time" and let us get the most out of our day. I have only one "complaint": I wish you would do tours in... More

Was this review helpful? Yes 3
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Kalaney, Awsome review! Alex does it again! I am so proud of his service. I am also glad you enjoyed the snorkeling. I have looked into doing Cozumel tours over the years. I have a good friend who does them over on the island and would like to work with him. I shall check with the guides and maybe... More

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