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Address: Calle 56A No. 242 X 56B y 60 | Tambien Llamada Avenida Campo Deportivo, Merida 97118, Mexico
Phone Number: (999) 925-51-86 ext 85807
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TripAdvisor Reviewer Highlights

Read all 102 reviews
Visitor rating
  • 57
    Excellent
  • 31
    Very good
  • 7
    Average
  • 6
    Poor
  • 1
    Terrible
Most recent review
Very helpful

The staff were most helpful. Be sure to ask for a free Yucatan Today magazine--it has a myriad of information that's helpful. They seem not to print many copies of it, so it's... read more

4 of 5 starsReviewed March 8, 2015
sfp58
,
Coquitlam, Canada
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102 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Coquitlam, Canada
Top Contributor
54 reviews 54 reviews
7 attraction reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 8, 2015

The staff were most helpful. Be sure to ask for a free Yucatan Today magazine--it has a myriad of information that's helpful. They seem not to print many copies of it, so it's good to find a copy and hang on to it for the duration of your visit.

Was this review helpful? Yes 1
Washington DC, District of Columbia
Top Contributor
2,020 reviews 2,020 reviews
1,101 attraction reviews
1,050 helpful votes 1,050 helpful votes
4 of 5 stars Reviewed March 1, 2015

Staff is very helpful and can refer to events happening while you are in town. Well worth a stop. Ask about walking tours too.

Was this review helpful? Yes 1
Washington
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 22, 2015

This group along with the local police officers on the street, were very helpful with directions and recommending venues to visit.

Was this review helpful? Yes 1
Miami, Florida
Senior Contributor
22 reviews 22 reviews
5 attraction reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 11, 2015

We walked in on Sunday morning and got the info we needed. Very pleasant staff, but their English was surprisingly lacking.

Was this review helpful? Yes 1
North Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 3, 2015

This is a good place to start, to get suggestion for your time in Merida. The staff speak many languages and are very helpful. Ed Jackson

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Top Contributor
120 reviews 120 reviews
42 attraction reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed January 31, 2015

While we're willing to try to communicate in Spanish, we were a little surprised that the cheerful young people staffing the tourist spoke little English given how many foreign visitors were stopping by. Also, there doesn't seem to be a simple calendar that indicates what's going on in each park or place on any given day. Very hard to figure... More 

Was this review helpful? Yes 1
New Harbor, Maine
Contributor
16 reviews 16 reviews
10 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 25, 2015

There are actually two tourist offices on the xocalo (main square). The one at the entrance of the Palacio del Gobierno on the north side of the square, operated by the state of Yucatan, is larger and has more staff present (whose English ranged from excellent to good) and was very helpful with questions such as which city bus to... More 

Was this review helpful? Yes 2
Washington
Senior Contributor
21 reviews 21 reviews
7 attraction reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 24, 2015

During our stop at the tourism kiosk on Paseo de Montejo, the office was staffed by a young lady who could not have communicated her complete lack of interest in our questions better except, perhaps, by going to sleep while we ask them. Need help? Ask someone in a hotel. Those folks are invariably kind, patient and helpful.

Was this review helpful? Yes 1
Okotoks Alberta
Senior Reviewer
8 reviews 8 reviews
6 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 3, 2014

The walking tour with the tourist office was good ,it was mainly history of the Mayans,but went to governor mansion, cathedral,town hall. There is another free tour that goes more around Merida that might be better

Was this review helpful? Yes 2
Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 2, 2014

Yucatecans (especially those from Merida) are very proud of their heritage so it is no wonder that the tourism office staff are seemingly excited to share all about the area, it's history, and all the fun to be had in it. If it is your first time in the area, be sure to pop into the city building and pick... More 

Was this review helpful? Yes 1

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