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Merida Tourism Office

Address: Calle 59 between 52 and 50, Merida, Mexico
Phone Number: (999) 928-19-66
Website
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86%
Ranked #18 of 49 Attractions in Merida
Type: Tourist/ Visitor Centers, Traveler Resources
Attraction details
Type: Tourist/ Visitor Centers, Traveler Resources

Hotels near Merida Tourism Office

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95 reviews from our community

Visitor rating
    56
    26
    6
    6
    1
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New Harbor, Maine
Contributor
15 reviews 15 reviews
10 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 25, 2015 NEW

There are actually two tourist offices on the xocalo (main square). The one at the entrance of the Palacio del Gobierno on the north side of the square, operated by the state of Yucatan, is larger and has more staff present (whose English ranged from excellent to good) and was very helpful with questions such as which city bus to... More 

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Washington
Senior Contributor
21 reviews 21 reviews
7 attraction reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 24, 2015 NEW

During our stop at the tourism kiosk on Paseo de Montejo, the office was staffed by a young lady who could not have communicated her complete lack of interest in our questions better except, perhaps, by going to sleep while we ask them. Need help? Ask someone in a hotel. Those folks are invariably kind, patient and helpful.

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Okotoks Alberta
Senior Reviewer
8 reviews 8 reviews
6 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 3, 2014

The walking tour with the tourist office was good ,it was mainly history of the Mayans,but went to governor mansion, cathedral,town hall. There is another free tour that goes more around Merida that might be better

Was this review helpful? Yes 1
Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 2, 2014

Yucatecans (especially those from Merida) are very proud of their heritage so it is no wonder that the tourism office staff are seemingly excited to share all about the area, it's history, and all the fun to be had in it. If it is your first time in the area, be sure to pop into the city building and pick... More 

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Austin, Texas
Top Contributor
165 reviews 165 reviews
37 attraction reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed December 2, 2014

The people here are very pleasant and somewhat helpful but spoke only Spanish. Will provide proper bus information for sights in the vicinity. Ask your hotel for help/directions in you do not speak Spanish.

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California
Top Contributor
1,616 reviews 1,616 reviews
1,042 attraction reviews
542 helpful votes 542 helpful votes
2 of 5 stars Reviewed November 9, 2014

Not impressed, although it is in a pretty building, AND I speak passable Spanish. On many levels, i prefer a non-tourist friendly Merida, but do it right if it's to be done.

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Cape Town Central, South Africa
Senior Contributor
35 reviews 35 reviews
19 attraction reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 17, 2014

Situated in an unmissable pink historic building on the Plaza Grande, this is a tourism office worthy of the name. Firstly, the staff were multi-lingual - our group had English, German, and French speakers; and all were served in their home language. The staff were welcoming and very keen to tell us everything we might want to know about Merida... More 

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Portsmouth
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 2, 2014

Staff didnt seem particularly interested in giving out any information about places to go & things to do.

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Dallas, Texas
Top Contributor
66 reviews 66 reviews
30 attraction reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 31, 2014

We went to the tourist office near the Zocalo/ Plaza Grande and picked up a map of the area around the Plaza (Merida Pocket Guide) and surrounding neighborhoods. The Guide shows spots of interest and indicates routes to various places out of town. It was extremely useful while we were in Merida.

Was this review helpful? Yes 3
Contributor
11 reviews 11 reviews
5 attraction reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 19, 2014

They were very helpful when I needed to report a theft and gave me details of where to go as well as the buses I could take to get there.

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Questions & Answers

Questions? Get answers from Merida Tourism Office staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?