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Mayan Ecotours

Calle 51 # 488 x 56 & 54 Centro, Merida 97000, Mexico
9999 9 87 37 10
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Ranked #7 of 33 Activities in Merida
Certificate of Excellence 2014
Type: Tours
Traveler Description: Mayan Ecotours focuses on the natural beauty that surround Merida.  Connie Leal and Nacho display  knowledge, courtesy, patience and language skills... more »
Useful Information: Bathroom facilities, Activities for young children, Activities for older children
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77 reviews from our community

Visitor rating
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Baton Rouge, Louisiana
3 reviews 3 reviews
5 of 5 stars Reviewed August 20, 2014

We found this tour operator while we were staying at Hotel Del Peregrino. I can't say enough about quality of service we received. The guide was excellent and spoke very good english. We did the rappel tour; the cave and cenote were aaaaaamazing! The meal after, fantastic. I would recommend this service to anyone who is looking for quality and... More

Was this review helpful? Yes
Perth, Australia
Top Contributor
61 reviews 61 reviews
20 attraction reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed August 14, 2014

My husband and I had booked two tours with Mayan Ecotours in December 2013. After a terrible start to the first tour - we left part way through and cancelled the tour we had booked for the following day. We were picked up late. The bus did not have adequate seat belts for all passengers and the indicators didn't work.... More

Was this review helpful? Yes
MayanEc0t0urs, Gerente at Mayan Ecotours, responded to this review

Dear Client I really feel sorry for you and the way you perceived your situation. First, you mentioned in an email to us that you were picked up at 9:20am. Since you paid for a shared tour, not a private tour, we tell all our guests on a shared tour to be ready for pickup between 9:00am and 9:20am because... More

Senior Contributor
34 reviews 34 reviews
12 attraction reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 13, 2014

I just can't say enough about Mayan Ecotours. Over the years, I have used this service many times, and each time I have come away in awe. This time, it was another Centotes and Hacienda tour. The guide was very knowledge and friendly and showed me the best cenotes I have ever seen. After swimming and snorkeling to my heart's... More

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Adelaide, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 1, 2014

Having read the numerous positive reviews for Mayan Eco Tours my boyfriend and I made a point of trekking across Merida passing multiple tour companies and booking personally with them. To be blunt the trip was disappointing as it was basically a transport service to and from the flamingo's/Celestun with minimal interaction by our guide. I have a feeling that... More

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MayanEc0t0urs, General Manager at Mayan Ecotours, responded to this review

Dear Client. We are truly sorry that your tour to Celestun did not meet up with your expectations. We are dedicated to continual improvement and we will do our very best to ensure ALL of our guides do their best every day. It would be very helpful to us if you could provide the date of your tour so that... More

Livermore, California
Senior Contributor
23 reviews 23 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 17, 2014

We booked the tour through our hotel in Merida.It was very well organized. Uxmal and Kobah are amazing and the visit was worthy.Our guide was a old age man, he spoke perfectly english and he gave us a lot of interesting information about the mayan culture along the route to Uxmal.We liked a lot Uxmal but Chichen Itza is also... More

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Mexico City, Mexico
14 reviews 14 reviews
4 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 4, 2014

We made a mountaing bike tour to a Cenote which is not very popular in Mérida or for the tourists in general. We had a great experience, our guides were really nice and I recommend a lot this company to travel.

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Holland, Michigan
17 reviews 17 reviews
7 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 30, 2014

We booked three bus trips for our school groups through Mayan Ecotours. They were prompt and went out of their way to help our group even when we were stuck two extra hours at the airport looking for one of our group members. Connie and Mario answered every email almost immediately, helped us with our large group's dining arrangements, and... More

Was this review helpful? Yes 1
La Quinta, California
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2014

My wife and I had a fantastic experience with Mayan Ecotours recently on two occasions. We based in Merida, and surrounding areas, and had specific ideas about what we wanted to experience. We pre-booked three custom day tours via their website, and then Mario (from Mayan Ecotours) followed up via email to fine tune and confirm all details. First, we... More

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Vancouver, Canada
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 29, 2014

Last week I went to Celestun on a tour. The pick up was punctual. During the trip to Celestun we were constantly updated on our route. Tis was very helpful. In addition, we were told about the fauna along the route. Also we were told what birds we should look for during our boat tour. We were even told when... More

Was this review helpful? Yes 1
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2014

I called Mayan Ecotours late Sunday night for a last minute trip to Celestun on Monday and was pleasantly surprised that they were able to arrange that for my husband and I. Thank you Connie! The Celestun tour was incredible! The guide was very informative, friendly and spoke English very well. The boat trip was amazing, the flamingos were so... More

Was this review helpful? Yes 1

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