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Mayan Ecotours

Calle 51 # 488 x 56 & 54 Centro, Merida 97000, Mexico
+52 999 987 3710
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Ranked #14 of 33 Activities in Merida
Certificate of Excellence 2014
Type: Tours
Traveler Description: Mayan Ecotours focuses on the natural beauty that surround Merida.  Connie Leal and Nacho display  knowledge, courtesy, patience and language skills... more »
Useful Information: Activities for young children, Bathroom facilities, Activities for older children
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76 reviews from our community

Visitor rating
    63
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Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Perth, Australia
Top Contributor
61 reviews 61 reviews
20 attraction reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed August 14, 2014

My husband and I had booked two tours with Mayan Ecotours in December 2013. After a terrible start to the first tour - we left part way through and cancelled the tour we had booked for the following day. We were picked up late. The bus did not have adequate seat belts for all passengers and the indicators didn't work.... More

Was this review helpful? Yes
MayanEc0t0urs, Gerente at Mayan Ecotours, responded to this review

Dear Client I really feel sorry for you and the way you perceived your situation. First, you mentioned in an email to us that you were picked up at 9:20am. Since you paid for a shared tour, not a private tour, we tell all our guests on a shared tour to be ready for pickup between 9:00am and 9:20am because... More

Adelaide, Australia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 1, 2014

Having read the numerous positive reviews for Mayan Eco Tours my boyfriend and I made a point of trekking across Merida passing multiple tour companies and booking personally with them. To be blunt the trip was disappointing as it was basically a transport service to and from the flamingo's/Celestun with minimal interaction by our guide. I have a feeling that... More

Was this review helpful? Yes 1
MayanEc0t0urs, General Manager at Mayan Ecotours, responded to this review

Dear Client. We are truly sorry that your tour to Celestun did not meet up with your expectations. We are dedicated to continual improvement and we will do our very best to ensure ALL of our guides do their best every day. It would be very helpful to us if you could provide the date of your tour so that... More

Livermore, California
Senior Contributor
25 reviews 25 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 17, 2014

We booked the tour through our hotel in Merida.It was very well organized. Uxmal and Kobah are amazing and the visit was worthy.Our guide was a old age man, he spoke perfectly english and he gave us a lot of interesting information about the mayan culture along the route to Uxmal.We liked a lot Uxmal but Chichen Itza is also... More

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Mexico City, Mexico
Contributor
17 reviews 17 reviews
5 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 4, 2014

We made a mountaing bike tour to a Cenote which is not very popular in Mérida or for the tourists in general. We had a great experience, our guides were really nice and I recommend a lot this company to travel.

Was this review helpful? Yes
Holland, Michigan
Contributor
17 reviews 17 reviews
7 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 30, 2014

We booked three bus trips for our school groups through Mayan Ecotours. They were prompt and went out of their way to help our group even when we were stuck two extra hours at the airport looking for one of our group members. Connie and Mario answered every email almost immediately, helped us with our large group's dining arrangements, and... More

Was this review helpful? Yes 1
La Quinta, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2014

My wife and I had a fantastic experience with Mayan Ecotours recently on two occasions. We based in Merida, and surrounding areas, and had specific ideas about what we wanted to experience. We pre-booked three custom day tours via their website, and then Mario (from Mayan Ecotours) followed up via email to fine tune and confirm all details. First, we... More

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Vancouver, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 29, 2014

Last week I went to Celestun on a tour. The pick up was punctual. During the trip to Celestun we were constantly updated on our route. Tis was very helpful. In addition, we were told about the fauna along the route. Also we were told what birds we should look for during our boat tour. We were even told when... More

Was this review helpful? Yes 1
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2014

I called Mayan Ecotours late Sunday night for a last minute trip to Celestun on Monday and was pleasantly surprised that they were able to arrange that for my husband and I. Thank you Connie! The Celestun tour was incredible! The guide was very informative, friendly and spoke English very well. The boat trip was amazing, the flamingos were so... More

Was this review helpful? Yes 1
Merida, Mexico
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 23, 2014

I've been communicating with Mayan Ecotours by email for the past week or two, trying to book a tour. Most of the communication has been me asking questions, and they have always been courteous and very helpful, but they've had some "internal issues" (their term). The first issue was after I paid my deposit. I waited a couple days but... More

Was this review helpful? Yes 1
Helsinki, Finland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2014

Thank you Jim and David for excellent hints and help last week. We went to the Grutas de Calcehtok, took a guide and spent almost 4 hours under the surface exploring caves. It was excellent just by the two of us but we can imagine that your tour would be spectacular. We highly recommend Mayan Ecotours for anyone who visits... More

Was this review helpful? Yes 1

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