We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Isla Mujeres Trips, Info & Tours Center by Mariel

89 Hidalgo St | Between Matamoros and Abasolo St., Isla Mujeres 77400, Mexico
+52 998 214 4928
Website
Improve this listing
Ranked #4 of 43 Activities in Isla Mujeres
Certificate of Excellence 2014
Type: Tours
Owner description: ISLA MUJERES TRIPS, Info & Tours Center by Mariel is a tour operator located in Isla Mujeres. Book the best tours in Isla, Cancun and Riviera Maya and... more » Owner description: ISLA MUJERES TRIPS, Info & Tours Center by Mariel is a tour operator located in Isla Mujeres. Book the best tours in Isla, Cancun and Riviera Maya and obtain an excellent service. We provide quality, safety and lots of fun! Snorkeling, scuba diving, swim with the whale sharks, swim with dolphins, Contoy Island, Garrafon Park, Chichen Itza,Coba, Tulum, Xcaret, Xel Ha and more! « less
Write a Review

145 reviews from our community

Visitor rating
    127
    15
    2
    1
    0
Date | Rating
  • English first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
6 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 22, 2014

I booked a trip to Cancun mainly for the Whale Sharks, but I booked a few other tours with her. I was so impressed with her response time and how flexible she was to answer my questions and also book everything, so it fit in our schedule. She was very organized and made sure to give me every detail of... More

Was this review helpful? Yes
Santa Clara, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

We did a two tank scuba diving trip with Mariel and had reserved a Whale shark tours with her for the next day. The scuba experience was wonderful! We are beginner level divers and dove with Jesus, who was really good at the initial training. He explained everything thoroughly and made sure we got all the instructions. The diving experience... More

Was this review helpful? Yes
Blacksburg, Virginia
Contributor
19 reviews 19 reviews
6 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 7, 2014

We did a snorkel trip and a whale shark tour with them. Candy was very patient and have good information. I felt that their offer prices were reasonable to begin with, and there is also some negotiation room. We had a situation while on the snorkel trip, and they made amends right away, which to me shows good customer service.... More

Was this review helpful? Yes
San Diego
Reviewer
4 reviews 4 reviews
4 attraction reviews
5 of 5 stars Reviewed August 1, 2014

Mariel and Candy provide top-notch service as they are extremely friendly and helpful and are always looking to make sure their customers have a pleasant experience. I was not disappointed at all and I highly recommend their services to assist you in booking any tour or experience you desire while on the Island!

Was this review helpful? Yes
Dfw
Senior Contributor
40 reviews 40 reviews
8 attraction reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 29, 2014

I booked online the whale shark excursion. I received a confirmation of details & map of where to meet the morning of. Trip was just as advertised the guide and captain were fabulous on getting us as close as possible and were very aware of how many others were already swimming and not wanting to add to the confusion of... More

Was this review helpful? Yes
Austin, Texas
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 28, 2014

I had the pleasure of taking a group of friends to do the whale shark tour with Isla Mujeres Trips/Tours. I was very impressed with Mariel and her quick replies to all of my emails. The tour included breakfast, all snorkeling equipment, as many swims with the whale sharks as we could handle (there were hundreds of whale sharks and... More

Was this review helpful? Yes
Derby, Kansas
Senior Contributor
24 reviews 24 reviews
7 attraction reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 23, 2014

mariel went out of her way to make my wife and I feel welcome to the island. we booked a whale shark tour with her. the trip exceeded our expectations. thank you mariel for you excellent hospitality and service. I would definitely recommend isla mujeras trips for anyone wanting to do something while in paradise.

Was this review helpful? Yes
Sherman, Texas
Senior Contributor
43 reviews 43 reviews
16 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 12, 2014

Mariel is top notch! From the first time I contacted her to the night before we left she had it covered. We booked our airport transfer (AGI Tours), a snorkeling trip and a trip to Tulum with her and it all went off without a hitch! She went out of her way to make me feel at ease with all... More

Was this review helpful? Yes
Richmond, Virginia
Senior Contributor
44 reviews 44 reviews
5 attraction reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 7, 2014

Mariel was wonderful. She gave us very precise details as to what the snorkel would entail, and when I wasn't feeling well on the day of the tour, she had no problem with allowing us to go the next day instead. She's very warm, and our snorkel was well done. The first snorkel in the reef by the lighthouse was... More

Was this review helpful? Yes
Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
5 attraction reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 18, 2014

We rented the golf cart for a whole day and took a trip all around. You can park the cart wherever you find the parking place for other cars. Buildings are very charming and beach is just simply amazing! Too bad we didn't have enough time for snorkeling. Pay attention to the ferry time otherwise your tour will be delayed... More

Was this review helpful? Yes 1

Travelers who viewed Isla Mujeres Trips, Info & Tours Center by Mariel also viewed

 
Isla Mujeres, Quintana Roo
Isla Mujeres, Quintana Roo
 

Been to Isla Mujeres Trips, Info & Tours Center by Mariel? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing