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Address: Km 6 Carr Garrafon | Mz 41 Lote 12 SMNZ 9 Punta Sur, Isla Mujeres 77400, Mexico
Phone Number: 52 998-193-33-60
Website
Activities: Snorkeling, Hiking
Description: Garrafon Park is a natural wonder on the island paradise of Isla Mujeres...
Garrafon Park is a natural wonder on the island paradise of Isla Mujeres. With a spectacular reef for snorkeling, sprawling green areas with hammock gardens, cliffside paths, zip lines, kayaks, bicycles and the best views in the Mexican Caribbean, Garrafon Park is the ideal way to spend a day with your loved ones.
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$99*
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TripAdvisor Reviewer Highlights

Read all 848 reviews
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  • 357
    Excellent
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    Very good
  • 120
    Average
  • 69
    Poor
  • 55
    Terrible
We enjoyed our afternoon lounging in pools.

We visited Garrafon Park as part of our dolphin excursion. My teenage boys say it was their favorite day of our Cancun trip. The zip lining, snorkeling, and kayaking are not... read more

4 of 5 starsReviewed March 29, 2015
SlynnB
,
Bentonville, Arkansas
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848 Reviews from our TripAdvisor Community

Date | Rating
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English first
United States
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 11, 2015 NEW

Loved the zip-lining experience over the ocean; very unique. The snorkeling here is outstanding, as this is the second largest reef in the world. Helpful staff, lockers available. Keep the camera in the locker as they take pictures everywhere. Picture combos are affordable..

Was this review helpful? Yes
DolphinDiscovery, Community Manager at Garrafon Natural Reef Park, responded to this review

Dear Traveler, We are grateful you took a moment to share your experience with us, we are glad you enjoyed our activities, facilities and attention from the staff. Please know that your comments will be sent to the General Manager to work on improving the quality of our service. Dolphin Discovery Group appreciates your preference and hopes to see you... More 

Bloomington, Indiana
Reviewer
4 reviews 4 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2015

Go here early in the morning to watch the sun rise, then walk among 3000 year old ruins. Touch the cliff walls and rocks to feel a part of history. Make sure you take the stairs down to the sea level for the beautiful scenery.

Was this review helpful? Yes 1
DolphinDiscovery, Community Manager at Garrafon Natural Reef Park, responded to this review

Dear Traveler, Thank you for taking a moment of your time to share your experience with us, we appreciate your suggestions for our next visitors. Your comments are very important to us, so they will be sent to the General Manager to improve the quality of our service. Dolphin Discovery Group appreciates your preference and hopes to see you again... More 

Tsawwassen, Canada
Senior Contributor
32 reviews 32 reviews
15 attraction reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 9, 2015

We took the ferry from Cancun to Isla Mujeres and rented a golf cart for a trip around the island. Our first stop is "the Joint" a reggae place with the best drinks in Cancun (you have to try their blended mojitos or their mango margaritas - those alone are worth the trip to the island). From their we head... More 

Was this review helpful? Yes
DolphinDiscovery, Community Manager at Garrafon Natural Reef Park, responded to this review

Dear Traveler, We really appreciate you taking a moment to share your experience with us, and knowing you had had a great time enojoying our activities and food sure pleased us. Know that your comments are very important and they will be sent to the General Manager to work on improving the quality of our service. Dolphin Discovery Group appreciates... More 

Bentonville, Arkansas
Senior Contributor
35 reviews 35 reviews
5 attraction reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 29, 2015

We visited Garrafon Park as part of our dolphin excursion. My teenage boys say it was their favorite day of our Cancun trip. The zip lining, snorkeling, and kayaking are not great, but it does give you a taste of all three in a convenient, beautiful atmosphere. We enjoyed relaxing by the pools for the afternoon. I purchased the tickets... More 

Was this review helpful? Yes
DolphinDiscovery, Community Manager at Garrafon Natural Reef Park, responded to this review

Dear Traveller, Thanks for visiting Garrafon Park. Welcome to our family and we appreciate the minute you took to tell us and share your experience with us. We are pleased to know that we were part of an unforgettable experience. We hope you can visit us again soon, we will be here to welcome you with open arms. Dolphin Discovery... More 

Sandy, Utah, United States
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 24, 2015

This place offers snorkeling for 30 bucks a person, and the snorkeling is the worst I've ever seen. The zip line is weak, and the whole place was a waste of time and money. I would never go back.

Was this review helpful? Yes 1
DolphinDiscovery, Community Manager at Garrafon Natural Reef Park, responded to this review

Dear Traveler, Thank you so much for taking the time of sharing your visit with us, we are really sorry your experience was not the most satisfying. We really appreciate your comments and opinions on our park attractions and food, so we will be sending them to our General Manager to work on improving the quality of our service. Dolphin... More 

Senior Contributor
42 reviews 42 reviews
12 attraction reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 24, 2015

We visited after 1pm and received a discounted rate. You don't need more then 4 hours to enjoy this park. The zipline was simple but the kids loved it. The snorkeling is mediocre but easy and the kayaking is what it is. The equipment is all a bit cheap and the buffet lunch was weak, but all in all not... More 

Was this review helpful? Yes
DolphinDiscovery, Community Manager at Garrafon Natural Reef Park, responded to this review

Dear Traveler, We appreciate you shared your experience with us, we are sorry that your visit was not the most exceptional yet we are glad your kids enjoyed the zip line. Please know that your comments will be sent to the General Manager to work on improving the quality of our service. Dolphin Discovery Group appreciates your preference and hopes... More 

Contributor
12 reviews 12 reviews
10 attraction reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 22, 2015

Really lovely place to go to but does need updating! The mattresses on the bed had seen better days, we did the VIP upgrade which was definitely worth doing. There are hot tubs on the roof overlooking the sea which was beautiful. The zip wires were fun but again could do with being updated as the stairs weren't very secure.... More 

Was this review helpful? Yes
DolphinDiscovery, Community Manager at Garrafon Natural Reef Park, responded to this review

Dear Traveler, We are grateful you took a moment to share your experience with us, we really appreciate your opinion on our facilities, food and staff. Please know that your comments will be sent to the General Manager to work on improving the quality of our service. Dolphin Discovery Group appreciates your preference and hopes to see you again soon. More 

Myrtle Beach, South Carolina
Top Contributor
55 reviews 55 reviews
4 attraction reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed March 21, 2015

this is the biggest tourist trap we encountered on the island. we started out paying for the kids to swim with the dolphins...and were told we needed wrist bands for garrafon. we were fine with that. we were told everything was included in our wristbands (adults)...food, open bar, zip line, snorkeling, etc. as we waited for the kids to swim,... More 

Was this review helpful? Yes 1
DolphinDiscovery, Community Manager at Garrafon Natural Reef Park, responded to this review

Dear Traveler, We are grateful you took a moment to share your experience with us, we are sorry that your visit was unsatisfying due to the misinformation and the overall feeling of indiference from our staff, please know that your comments will be sent to the General Manager to work on improving the quality of our service. Dolphin Discovery Group... More 

Senior Contributor
42 reviews 42 reviews
11 attraction reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 18, 2015

Picture perfect views all around! Non motorized water sports heaven if you love being in the water, nice snorkeling IF the weather helps. Relaxing beach area with hammocks and a reef view pool, I know most of the hotels in Cancún, Cozumel and Riviera Maya offer nice pools with great views and water sports as well so if you are... More 

Was this review helpful? Yes
DolphinDiscovery, Community Manager at Garrafon Natural Reef Park, responded to this review

Dear Traveler, We are grateful you took a moment to share your experience with us, we are sorry that your visit was not the most pleasant due to the price of the entrance vs the service, please know that your comments will be sent to the General Manager to work on improving the quality of our service. Dolphin Discovery Group... More 

Trail B,C
Contributor
19 reviews 19 reviews
6 attraction reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 17, 2015

This place is just a place for tourists to throw their money away. If you came here from 1 star hotel in Cancun that is miles from any beach and has no pool it might be worth it, if they didn't charge so much.

Was this review helpful? Yes 2
DolphinDiscovery, Community Manager at Garrafon Natural Reef Park, responded to this review

Dear Traveler, We are grateful you took a moment to share your experience with us, we are sorry that your experience was not the most pleasant due to the price of the entrance, please know that your comments will be sent to the General Manager to work on improving the quality of our service. Dolphin Discovery Group appreciates your preference... More 

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