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Dolphinaris Cozumel

Av. Rafael E. Melgar Zona 2 KM 1.5 | Col. Cozumel, Centro, Cozumel 77600, Mexico
998 881 30 30
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$139*
and up
86%
Ranked #12 of 91 Attractions in Cozumel
Certificate of Excellence 2014
Type: Nature/ Wildlife Areas, Landmarks
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Attraction details
Owner description: Dolphinaris Cozumel is a place like no other in Cozumel or in the Caribbean, nestled upon the shores of a glittering turquoise sea, it offers an unforgettable experience where guests can swim and interact with dolphins in their natural habitat, the beautiful ocean coves provide a safe place for you and for our dolphins to enjoy a truly unforgettable experience.Dolphinaris Cozumel guests will be able to choose from a variety of programs like: swim with dolphins, learn how to train a dolphin, participate in the kids program, enjoy a private session with family or friends or have the opportunity to celebrate an anniversary, birthday, engagement with a custom made dolphin session to relay a special message.Each of our programs include fantastic demonstrations of dolphin behaviors and acrobatics, plus information on dolphin physiology, training and habitat.
Useful Information: Activities for older children, Activities for young children
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700 reviews from our community

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Ohio
Senior Reviewer
10 reviews 10 reviews
8 attraction reviews
5 of 5 stars Reviewed November 22, 2014 NEW

We visited Cozumel on Nov 10, 2014. It was suggested by our Carnival Sunshine Excursion desk staff to do the dolphin swim experience with unlimited food and drink during the Cozumel stop. We are so glad we signed up for this! The facilities were clean, the food and drinks were good and the most important part.... the dolphin experience was... More

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Solleftea, Sweden
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 19, 2014 NEW

We had an great day at Dolphinaris, we did the trainer for a day program. We had a really good trainer named Raul and the dolphins are just awesome.

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Rio Rancho, NM
Contributor
14 reviews 14 reviews
6 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 18, 2014 NEW

We took this excursion from the Carnival Conquest with our two granddaughters, ages 9 and 10. Initially, I thought it was a little pricey but figured this is a once-in-a-lifetime experience so we decided to go with it. It definitely was the highlight of our vacation! We spent about 45 minutes in the water with the dolphins, from petting to... More

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A TripAdvisor Member
3 of 5 stars Reviewed November 12, 2014

Came here last year, swimming with the Dolphins was amazing. The place is organized and staff is great. For the amount you pay, the food wasn't so great and the drinks were watered down. If you want pictures be prepared to pay $$$$. You can't use your own camera.

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DOLPHINARIS, Community Team at Dolphinaris Cozumel, responded to this review

Dear visitor, Dolphinaris is happy to hear you enjoyed yourself at our facilities. We appreciate your comments about your time here. Your feedback helps us to improve our services. We invite all our guests to check out our deals thru our website for BIG savings. In regards to the photos, at Dolphinaris cameras are not allowed in the swimming area... More

Los Angeles, California
Senior Contributor
23 reviews 23 reviews
16 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 11, 2014

Swimming with dolphins is a hoot, even if you've done it a thousand times before. Dolphinaris has a great facility and fun dolphin trainers, and the animals themselves seem well-treated and cared for. The price is pretty reasonable, and they work with a bunch of the tour operators/cruise lines to get better deals, if you're into that kind of thing.... More

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DOLPHINARIS, Community Team at Dolphinaris Cozumel, responded to this review

Dear visitor, Here at Dolphinaris we understand swimming with the dolphins is something very special and important to our guests. That is why our staff goes above and beyond to make this experience something you will never forget. The dolphins’ health is our #1 priority, our trainers and veterinary staff do daily checkups to make sure our dolphins are healthy... More

Miami Beach, Florida
Contributor
18 reviews 18 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 8, 2014

Excellent place! They were timely picking us up at the port. Only about 20 mins away from Puerto Maya. Staff was friendly, fun, professional, and knowledgeable. The free food was DELICIOUS! Free drinks a plus. Needless to say that swimming with the Dolphins was fantastic!!!!!

Was this review helpful? Yes 1
DOLPHINARIS, Community Team at Dolphinaris Cozumel, responded to this review

Dear visitor, Thank you for choosing Dolphinaris to enjoy your dolphin swim. You are important to us and our goal is to give you the best swim, most education, time and activities with these amazing mammals. We understand swimming with dolphins is very important to our guests and may be a once in a lifetime opportunity. That’s why our staff’s... More

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 8, 2014

The actual time with the dolphins was great. However, I would much rather have paid for drinks & had affordable priced photograph. We were unhappy that we were not allowed to take a waterproof camera specifically for this event into the water. The photographs taken by them were outrageously priced. As a results we went away with no photographs of... More

Was this review helpful? Yes 2
DOLPHINARIS, Community Team at Dolphinaris Cozumel, responded to this review

Dear visitor, Dolphinaris is happy to hear you had such a wonderful time with your dolphin program and that we could be a part of these unforgettable memories with you and your family. In regards to the photos, at Dolphinaris cameras are not allowed in the swimming area for the safety of the guests and the dolphins. It is very... More

Sallisaw, Oklahoma
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 7, 2014

Our ship the Carnival Magic could not dock at Cozumel because of the "Ebola Issue" 10/17/14. I emailed Dolphinaris and explained why we would not be able to swim w/the the dolphins. Per Dolphinaris email dated 10/17/14 - " We are sorry to hear about the terrible news!! We have started your refund process which you can expect tomorrow." 10/22/14... More

Was this review helpful? Yes 1
DOLPHINARIS, Community Team at Dolphinaris Cozumel, responded to this review

Dear visitor, Dolphinaris apologizes for this situation. Due to the fact you had made your reservation so many months ago this makes the refund process different. This is the bank’s policy not ours for this reason we asked you to dispute it with your bank. However per your request we have extended your reservation to next year when you will... More

Senior Contributor
48 reviews 48 reviews
9 attraction reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed November 6, 2014

We were on a disney cruise and wanted to go see the Dolphins. First we were told to line up and walk out of the cruise port to get a taxi to the dolphins area. We were the first group out of the cruise port but the last to make it to the park. They loaded the last people first... More

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DOLPHINARIS, Community Team at Dolphinaris Cozumel, responded to this review

Dear visitor, We would like to apologize for the misunderstanding and communication. The local taxi companies are working to increase the number of taxi’s available for the cruisers. Depending on the way you book your dolphin swim depends if you have the paddle boat, kayaking and snorkeling included. We recommend our future guests to contact us to verify what is... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 4, 2014

We loved swimming with the Dolphins. Everything was clearly explained and the snorkeling was beautiful. Included food was great.

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DOLPHINARIS, Community Team at Dolphinaris Cozumel, responded to this review

Dear visitor, Our team is overwhelmed with joy that you and your family had an amazing time swimming with our dolphins during your visit. Our guests love the interaction, education and activities they participate in with these beautiful mammals. We invite you to visit one of our other locations in the future. Thank you for choosing Dolphinaris. More

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