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Address: La Caleta Harbour Quintana Roo, Cozumel, Mexico
Phone Number: 1-613-802-9439
Website
Recommended length of visit: 2-3 hours

TripAdvisor Reviewer Highlights

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Great Snorkeling Trip - Definitely Recommend!

My husband and I stayed a week in Cozumel, and booked this snorkel trip on our last full day on the island. To our surprise, the 4 other people who were supposed to be on the boat... read more

5 of 5 starsReviewed April 26, 2015
AprilEveJ
,
Granby, Massachusetts
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57 Reviews from our TripAdvisor Community

Date | Rating
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English first
Granby, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 26, 2015

My husband and I stayed a week in Cozumel, and booked this snorkel trip on our last full day on the island. To our surprise, the 4 other people who were supposed to be on the boat with us never showed up. Instead of canceling the boat the took my husband and I on a private tour! The boat ride... More 

Was this review helpful? Yes
New Jersey
2 reviews
5 of 5 stars Reviewed April 22, 2015

Excellent customer service, quick reply and the reservation is super easy and reliable! The boat was equipped with a clean restroom so girls no worry about that. Chala treated us free fresh water, soda and beer during the tour. Everyone was so friendly and knowledgeable. Compared to other boats packed like sardines, we only had 3 people total in the... More 

Was this review helpful? Yes
MIKE B, Manager at Chala - Michal Snorkeling Adventures, responded to this review

Hi guys glad you had a awesome time with us. Thanks for the great review. Did you get a chance to get a bite to eat downtown and how was the shopping? Your next visit to Cozumel just give us a shout and we would be happy to help you with your plans. Thanks Michal More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 16, 2015

Excellent communication. Quick replies and easy to reserve our trip. We had a total of 7 on our boat, so it was a small/intimate group. We have snorkeled before and what impressed us about this particular tour is the fact that we had a guide in the water, leading us and pointing out various sea-life. During our excursion, we saw... More 

Was this review helpful? Yes
MIKE B, Manager at Chala - Michal Snorkeling Adventures, responded to this review

Thanks for choosing Chala-Michals for your snorkeling adventure while in Cozumel. We are very happy you enjoyed your adventure with us. We take great pride in showing the marine life to new as well as experienced snorkelers. Hope you will use our services your next visit to Cozumel. Thanks Michal More 

Arlington Heights, Illinois
Contributor
20 reviews 20 reviews
9 attraction reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 14, 2015

We took a cruise last month and booked Chala-Michal for our snorkeling excursion in Cozumel. We had 6 people total from our family representing three generations. Our guide Alberto and his boat driver who he called "The Beast" were gentlemen and caring professionals. They took us to three different stops of varying depth over the course of the morning. Alberto... More 

Was this review helpful? Yes
MIKE B, Manager at Chala - Michal Snorkeling Adventures, responded to this review

Thanks Pete for the great review. It always nice to take a whole family out snorkeling together. Glad you guys had a great time and hope the next time you decide to come to Cozumel you will contact us for your snorkeling and shore excursions. Thanks Michal. More 

Forest Hills, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2015

My fiance and I were in Cozumel as a port call on our our cruise. Having seen the positive reviews for Chala-Michal Snorkeling Adventures, we were eager to give them a try and booked a noon excursion. Unfortunately for us, a heavy rainstorm (with strong winds and lightning) struck just as we were making our way to the Money Bar... More 

Was this review helpful? Yes
MIKE B, Manager at Chala - Michal Snorkeling Adventures, responded to this review

Thank you for the great review, sorry we where unable to take you snorkeling and hope we might get another chance if you come back to Cozumel. Hope the rest of your afternoon was exciting. Thanks Michal More 

1 review
5 of 5 stars Reviewed March 30, 2015

There were 9 of us out on this excursion and we had a great time! Some of us were snorkeling for the first time and although we had a few difficulties getting the hang of it the crew were great at explaining and encouraging. Highly recommend for the personal touch. Chala shows and teaches you about many things found in... More 

Was this review helpful? Yes
MIKE B, Manager at Chala - Michal Snorkeling Adventures, responded to this review

Thank you for choosing Chala-Michals for your snorkeling adventures while in Cozumel. We are glad you had a great time and yes we do try to give a more personal experience. Thanks for the great review. Hope to see your next time in Cozumel. Thanks Michal More 

Michigan
Top Contributor
96 reviews 96 reviews
42 attraction reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed March 25, 2015

My husband and I stopped in Cozumel on our cruise and wanted a snorkeling tour that wasn't with the ship. I found Chala-Michal here on trip advisor and loved that they focus on snorkeling and smaller groups. Our ship was at the downtown pier so it cost us $12. each way for a cab to the Money Bar where the... More 

Was this review helpful? Yes
MIKE B, Manager at Chala - Michal Snorkeling Adventures, responded to this review

Thank you for choosing Chala-Michals for your snorkeling adventures. We enjoy taking small groups snorkeling so we can take our time and so you as much marine life as possible. Glad you had a great time with us and hope to take you out snorkeling again your next time in Cozumel. Thanks Michal More 

Fort Collins, Colorado
Contributor
19 reviews 19 reviews
10 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 24, 2015

We loved the trip! This includes a guide that got in the water and showed you amazing sea life. The captain stayed on the boat and kept a eye on everyone in the water for safety.

Was this review helpful? Yes
MIKE B, Manager at Chala - Michal Snorkeling Adventures, responded to this review

Thanks for choosing Chala-Michals for your snorkeling adventure. Glad you had a great time with us and we hope to be able to take you snorkeling again soon. We always appreciate the feedback. Thanks Michal More 

Milwaukee, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 22, 2015

After some disappointing snorkeling excursions where there were too many people in the water at the same time and we mostly saw other people's fins in our faces I was really hoping for a more personal experience. After talking to Michal on the phone I was excited about their limits of 12 people per boat, the dedication to providing what... More 

Was this review helpful? Yes
MIKE B, Manager at Chala - Michal Snorkeling Adventures, responded to this review

Hi Nikki, sorry the crew did not provide the assistance I said we would give you. I will make sure the crew gets another course on transfer techniques. Glad to hear other then that you, your mom, and the kids had a great time on your adventure. Yes we do take pride in a more personal atmosphere as this gives... More 

WASAGA BEACH
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 22, 2015

This was a great snorkel trip. Very happy with Chala the snorkeling trip. Saw amazing creatures, including the sea turtle! Very highly recommend!

Was this review helpful? Yes
MIKE B, Manager at Chala - Michal Snorkeling Adventures, responded to this review

Hi Ed, glad to hear you had a great time on your adventure. Hope you enjoyed the pictures. Thanks for the great review. Hope to see you your next time in Cozumel. Thanks Michal More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chala - Michal Snorkeling Adventures and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?