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Aqua Safari Dive Shop

San Miguel, Cozumel, Mexico
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Ranked #5 of 34 Shopping in Cozumel
Type: Specialty Shops, Water sports
91 visitor photos
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172 reviews from our community

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Date | Rating
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English first
2 reviews
5 of 5 stars Reviewed August 25, 2014

Aqua Safari is the best dive shop. All the staff is frendly and helpful and if you want private boat you can paid for, they have good services, dives, attention, maybe slow boats (but who want go fast in vacations ? ), the private boat area fast. We dive with them in punta sur, wreck , santa rosa.

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Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 25, 2014

I do not agree with the few bad reviews. I was there in late June early July 2014 and had 9 outstanding dives All of the boat crew on 1, 2 and 3 were helpful. What I liked was the crew were not baby sitters. You setup your own gear which helped to kept your dive skills sharp. My thanks... More

Was this review helpful? Yes 1
Kailua-Kona, Hawaii
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 21, 2014

We have dived with Aqua Safari for 17 years. The past owner Bill Horn sold and retired in 2013. Our annual dive trip in August 2013 was under the new management. We were not happy. Each year we bring 6 to 8 people with us and dive the smaller fast boat. The new owners were not interested in accomdating us... More

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Blue Springs, Missouri
Top Contributor
56 reviews 56 reviews
12 attraction reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 20, 2014

We dove with Aqua Safari in September 2013 and had no issues with the dive shop. It was well organized, boats were on time, and there were not a ton of people on the boats. We just returned from a trip Aug 2-9, 2014. The boats were over crowded. The dive shop mixed up the reservations multiple times and emailed... More

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Birmingham, Alabama
Contributor
12 reviews 12 reviews
3 attraction reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 18, 2014

I thought the dive operation at Aqua Safari was fine. It wasn't spectacular but it wasn't horrible either. If you choose to dive with them, you have to manage your expectations. I think the dive shop often gets horrible reviews here due to one of two things: 1) Long-time patrons have noticed the downward trend in the quality service and... More

Was this review helpful? Yes 1
Fort Worth, TX
Senior Contributor
30 reviews 30 reviews
5 attraction reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed August 14, 2014 via mobile

This is going to be a lengthy review, but I hope it will give you a very vivid idea of our experience. We dove with Aqua Safari (AS) on this trip because they are now owned by Cozumel Palace and our resort credits could be used towards the dive fees (however not for rental gear it's important to note). My... More

Was this review helpful? Yes 3
Virginia Beach, Virginia
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 11, 2014

We have a group from Virginia Beach that have been diving with Aqua Safari for many years and for me the last 8........during this time friendships have formed and relationships with the owner Bill and his office manager Donna and dive masters, Gustavo, Walter, Roger, Impedio, Miguel, Chino and others have become more than collegial. These guys were awesome... boats... More

Was this review helpful? Yes 3
San Antonio, Texas, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 5, 2014

We have been diving with Aqua Safari for twenty years. Things have changed a lot in the last two visits. The Dive Masters and Guides were outstanding. They were checking on divers and tried to help when possible. It seems that the administration wants to have as many divers as possible in the boat. This leads to folks running into... More

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Boulder, Colorado
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 27, 2014

This is the 2nd time we have used Aqua Safari at Cozumel Palace. Unfortunately, we were disappointed with a few things this time. We dove with them 4 days starting July 20th. On one of the days, there were 18 divers on our boat with two DMs! Everyone just made the best of it, but very overcrowded. On the 3rd... More

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Newburg, Missouri
Reviewer
5 reviews 5 reviews
4 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 26, 2014

Overall a proffessional and informative place. Made it a point that we didn't dive in the same place twice. Also had a photographer diving with us to take awesome pics...

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