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Aqua Safari Dive Shop

San Miguel, Cozumel, Mexico
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Ranked #6 of 35 Shopping in Cozumel
Type: Specialty Shops, Water sports
91 visitor photos
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175 reviews from our community

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Date | Rating
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English first
1 review
4 of 5 stars Reviewed October 25, 2014 NEW

We did a refresher course with them & two other dives. They were convenient to the hotel & we had a few times where our boat was just our trio. I felt genuinely safe and comfortable with them. They were encouraging and funny & that is appreciated

Was this review helpful? Yes
Akron, OH
11 reviews 11 reviews
3 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 16, 2014

My husband and I participated in a Discover Scuba class. This wasn't something that we had really planned, but being there in Cozumel with the aquatic life we couldn't pass up the opportunity. That being said ... we were both a little bit nervous as we began the session. Gabriel was our guide and he was fantastic. He listened to... More

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Leona Valley, California
Senior Reviewer
8 reviews 8 reviews
5 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 17, 2014

We were a little worried about diving with Aqua Safari after reading some of the reviews from the Cozumel Palace as they purchased the company from the owner. We went with and open mind and had a good time. The crew is great. The boats are slow but that really didn't bother us. They do need to make a few... More

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2 reviews
5 of 5 stars Reviewed August 25, 2014

Aqua Safari is the best dive shop. All the staff is frendly and helpful and if you want private boat you can paid for, they have good services, dives, attention, maybe slow boats (but who want go fast in vacations ? ), the private boat area fast. We dive with them in punta sur, wreck , santa rosa.

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Saint Louis, Missouri
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 25, 2014

I do not agree with the few bad reviews. I was there in late June early July 2014 and had 9 outstanding dives All of the boat crew on 1, 2 and 3 were helpful. What I liked was the crew were not baby sitters. You setup your own gear which helped to kept your dive skills sharp. My thanks... More

Was this review helpful? Yes 1
Kailua-Kona, Hawaii
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 21, 2014

We have dived with Aqua Safari for 17 years. The past owner Bill Horn sold and retired in 2013. Our annual dive trip in August 2013 was under the new management. We were not happy. Each year we bring 6 to 8 people with us and dive the smaller fast boat. The new owners were not interested in accomdating us... More

Was this review helpful? Yes 1
Blue Springs, Missouri
Top Contributor
81 reviews 81 reviews
17 attraction reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed August 20, 2014

We dove with Aqua Safari in September 2013 and had no issues with the dive shop. It was well organized, boats were on time, and there were not a ton of people on the boats. We just returned from a trip Aug 2-9, 2014. The boats were over crowded. The dive shop mixed up the reservations multiple times and emailed... More

Was this review helpful? Yes 1
Birmingham, Alabama
12 reviews 12 reviews
3 attraction reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 18, 2014

I thought the dive operation at Aqua Safari was fine. It wasn't spectacular but it wasn't horrible either. If you choose to dive with them, you have to manage your expectations. I think the dive shop often gets horrible reviews here due to one of two things: 1) Long-time patrons have noticed the downward trend in the quality service and... More

Was this review helpful? Yes 2
Fort Worth, TX
Senior Contributor
31 reviews 31 reviews
5 attraction reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed August 14, 2014 via mobile

This is going to be a lengthy review, but I hope it will give you a very vivid idea of our experience. We dove with Aqua Safari (AS) on this trip because they are now owned by Cozumel Palace and our resort credits could be used towards the dive fees (however not for rental gear it's important to note). My... More

Was this review helpful? Yes 6
Virginia Beach, Virginia
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 11, 2014

We have a group from Virginia Beach that have been diving with Aqua Safari for many years and for me the last 8........during this time friendships have formed and relationships with the owner Bill and his office manager Donna and dive masters, Gustavo, Walter, Roger, Impedio, Miguel, Chino and others have become more than collegial. These guys were awesome... boats... More

Was this review helpful? Yes 5

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