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Address: Cozumel, Mexico
Phone Number: 01-987-869-0610
Website

TripAdvisor Reviewer Highlights

Read all 198 reviews
Visitor rating
  • 127
    Excellent
  • 33
    Very good
  • 11
    Average
  • 11
    Poor
  • 16
    Terrible
Great for novice divers

This was a very friendly and knowledgeable dive shop. The dive masters were great and all spoke very good English. We rented most of our equipment which was all in good condition... read more

4 of 5 starsReviewed April 23, 2015
AKPilot737
,
Gig Harbor, Washington
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198 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Gig Harbor, Washington
Contributor
12 reviews 12 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 23, 2015

This was a very friendly and knowledgeable dive shop. The dive masters were great and all spoke very good English. We rented most of our equipment which was all in good condition. The boats are slow - it was about an hour + to the good dive sites. Each dive we did had about 6-8 divers. The dives were spectacular!... More 

Was this review helpful? Yes
Saluda, North Carolina
1 review
5 of 5 stars Reviewed April 17, 2015

We (family of four) stayed at Cozumel Palace the week of 4/6/15 and used the Aqua Safari dive shop to get our open water certification. We had already done our classroom work via the PADI eLearning. Patricio was our instructor and we could not ask for anyone better. He was an excellent instructor and a very pleasant person to be... More 

Was this review helpful? Yes
Apache Junction, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

Excellent double dive in "Jardines" reef and another one close by. My guide, Ricardo Gutierrez was the best I've ever had. He made sure I was safe at all times and showed me some of the best spots I've ever seen, like coral caves, sea turtles, eels, angel fish, barracudas and many more awesome sea creatures. Thank you Ricardo, and... More 

Was this review helpful? Yes 1
Aqua S, Gerente at Aqua Safari Dive Shop, responded to this review
Google Translation

Estimado Sr. Alonso muchas gracias por los comentarios. Esperamos servirle nuevamente en un futuro próximo. More 

Malibu, California
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 5, 2015

No water on boat. No showers in dive shop or to rinse equipment. Carry everything to th boat ie. No service... Too many divers 16 on the boat...3 yrs ago..able to rinse equipment etc...and had to pay ten dollars for anti fog because none on boat..nickel and dimming by new owners whcich looks like hiring low paying staff who doesn't... More 

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Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 2, 2015

We dove with them for 5 days and had a very good time. Mariano & Walter were great divemasters. Only downside was the long boat ride (60 -70 minutes) out to first dive of the day, but the crew make sure you are comfortable by providing water & fresh fruit between dives. Nice boats & reasonable rates. They allowed us... More 

Was this review helpful? Yes 2
Yucaipa, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2015

We just got back March 24 from nine Days at Cozumel Palace. We were pleassantly surprised to learn that Gustavo had been promoted to manager. The diving was wonderful. Gustavo and the dive masters Mariano, Miguel, Walter, Elpi and Carmello did a great job! The boat crews were great as well, especially Roger We used resort credits for the daily... More 

Was this review helpful? Yes 1
Virginia Beach, Virginia
Top Contributor
111 reviews 111 reviews
47 attraction reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 22, 2015

As a Divemaster I am extremely picky when it comes to my dives and the company I dive with. Our local diveshop, Lynnhaven Dive Center, recommended it and it is amazing! We stayed at Casa Del Mar. They picked it up on the dock located right outside the hotel at 8:30. They were right on time and the equipment we... More 

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Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
3 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 25, 2015

I wrote a review last August that was less than flattering at best and swore to never use the company again. At the time current management left much to be desired which led to frustration on the part of divers in our group. A tough decision on my part as I/we have developed relationships with the staff over the years.... More 

Was this review helpful? Yes 1
Saint Paul, Minnesota
Contributor
11 reviews 11 reviews
4 attraction reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 22, 2015

I spent four days diving with Aqua Safari during my stay at Cozumel Palace. They have a shop attached to the resort and pick up at the dock at the resort. The two tank dives leave the resort at 8:30 and usually return around 1:00 or 2:00. The dive sites are about one hour away from the resort but it's... More 

Was this review helpful? Yes 1
Virginia Beach, Virginia, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2015

My husband and I have been diving with Aqua Safari for seven years. I can't imagaine a more convenient, efficient, friendly, knowledgable staff that I would want to dive with on the island. Our 15 year old daughter started diving with them when she was 12 and I am always relieved by the eyes and hands on care in which... More 

Was this review helpful? Yes 2

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?