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Address: Cozumel, Mexico
Phone Number: 01-987-869-0610
Website

TripAdvisor Reviewer Highlights

Read all 202 reviews
Visitor rating
  • 130
    Excellent
  • 34
    Very good
  • 11
    Average
  • 11
    Poor
  • 16
    Terrible
Great DMs and instructors, boats and front-office lacking.

Found this dive operation to be very good, would use again for local instruction and training. I do believe that the boat fleet needs some adjustments, but that can be expensive... read more

4 of 5 starsReviewed May 14, 2015
Dreamin2dive
,
Gilbert, Arizona
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202 Reviews from our TripAdvisor Community

Date | Rating
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English first
1 review
5 of 5 stars Reviewed May 20, 2015 NEW via mobile

Can't beat the $1500 in resort credits for diving. We were able to dive everyday at a very low cost because we just had to pay for tax and I rented a bcd/wetsuit. I highly recommend taking a private dive with Ricardo. After I was certified,he took my husband and I in swim throughs we never would have gone on... More 

Was this review helpful? Yes
Dallas, Texas
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 18, 2015 NEW

We dove several days with aqua safari and had a great experience. We were on the ocean three all days diving. We rented regs & BCDs while diving which are $11 each per day. The boat, including bathroom, is very organized and well kept. The deckhand on the ocean three did a phenomenal job of ensuring everyone was geared up,... More 

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Gilbert, Arizona
Contributor
11 reviews 11 reviews
5 attraction reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 14, 2015

Found this dive operation to be very good, would use again for local instruction and training. I do believe that the boat fleet needs some adjustments, but that can be expensive, so it's understandable. The front-office seemed somewhat unfriendly, or at least outgoing, but nothing I would call bad service.

Was this review helpful? Yes
San Diego, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 4, 2015

We stayed at Cozumel Palace and easily used the given resort credits to dive the whole week with Aqua Safari. I have dove all over the world and can be picky with dive operations. These guys were solid and safe. They took requests for dream sites, allowed flexibility for those that don't hoover through air, were attentive with assistance topside,... More 

Was this review helpful? Yes 1
Gig Harbor, Washington
Contributor
12 reviews 12 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 23, 2015

This was a very friendly and knowledgeable dive shop. The dive masters were great and all spoke very good English. We rented most of our equipment which was all in good condition. The boats are slow - it was about an hour + to the good dive sites. Each dive we did had about 6-8 divers. The dives were spectacular!... More 

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Saluda, North Carolina
1 review
5 of 5 stars Reviewed April 17, 2015

We (family of four) stayed at Cozumel Palace the week of 4/6/15 and used the Aqua Safari dive shop to get our open water certification. We had already done our classroom work via the PADI eLearning. Patricio was our instructor and we could not ask for anyone better. He was an excellent instructor and a very pleasant person to be... More 

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Apache Junction, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

Excellent double dive in "Jardines" reef and another one close by. My guide, Ricardo Gutierrez was the best I've ever had. He made sure I was safe at all times and showed me some of the best spots I've ever seen, like coral caves, sea turtles, eels, angel fish, barracudas and many more awesome sea creatures. Thank you Ricardo, and... More 

Was this review helpful? Yes 1
Aqua S, Gerente at Aqua Safari Dive Shop, responded to this review
Google Translation

Estimado Sr. Alonso muchas gracias por los comentarios. Esperamos servirle nuevamente en un futuro próximo. More 

Malibu, California
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 5, 2015

No water on boat. No showers in dive shop or to rinse equipment. Carry everything to th boat ie. No service... Too many divers 16 on the boat...3 yrs ago..able to rinse equipment etc...and had to pay ten dollars for anti fog because none on boat..nickel and dimming by new owners whcich looks like hiring low paying staff who doesn't... More 

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Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 2, 2015

We dove with them for 5 days and had a very good time. Mariano & Walter were great divemasters. Only downside was the long boat ride (60 -70 minutes) out to first dive of the day, but the crew make sure you are comfortable by providing water & fresh fruit between dives. Nice boats & reasonable rates. They allowed us... More 

Was this review helpful? Yes 2
Yucaipa, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2015

We just got back March 24 from nine Days at Cozumel Palace. We were pleassantly surprised to learn that Gustavo had been promoted to manager. The diving was wonderful. Gustavo and the dive masters Mariano, Miguel, Walter, Elpi and Carmello did a great job! The boat crews were great as well, especially Roger We used resort credits for the daily... More 

Was this review helpful? Yes 1

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