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Diamonds International

Rafael E. Melgar | Plaza Punta Langosta, Cozumel, Mexico
+52 800 515 3935
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Ranked #6 of 34 shopping in Cozumel
Type: Specialty Shops
Owner description: Diamonds International is the largest duty free jeweler in the world. Renowned for top- caliber customer service, extensive selection of quality... more » Owner description: Diamonds International is the largest duty free jeweler in the world. Renowned for top- caliber customer service, extensive selection of quality merchandise and value pricing, Diamonds International has pioneered the art of duty free shopping in the Caribbean with locations at every major cruise port. We've helped make cruises and Caribbean vacations into something far more special and romantic for couples since 1986. « less
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614 reviews from our community

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Date | Rating
  • English first
  • Spanish first
  • Any
English first
Senior Contributor
21 reviews 21 reviews
12 attraction reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 21, 2014 NEW

Diamonds International is a place that all the cruise lines will tell you to shop at (but that's because they're getting paid to say that). The prices here are not really any better than what I've seen at the jewelry stores back at home, even counting tax. The selection is nice to look at, but don't expect any good deals... More

Was this review helpful? Yes 6
Somerville, Massachusetts
1 review
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed July 12, 2014

Shame on Royal Caribbean Cruise lines, Royal Caribbean media partners & Diamonds Int'l! These people falsified a credit application & receipts, misrepresented & fraudulently prepared a note. Misrepresented the quality & value of the pieces & didn't provide any original docs. This establishment is everything you want to avoid when traveling. High pressure company. Preys on travelers. We were told... More

Was this review helpful? Yes 30
Friendswood
1 review
5 of 5 stars Reviewed July 10, 2014 via mobile

We stopped by the diamonds international store in Cozumel, Mexico while at port with a carnival cruise because it was one of the stores that carnival guarantees. Well worth the time. They were very patient and attentive. My wife must have tried on a dozen different rings and finally settled on a gorgeous ring. We were running short on time,... More

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London, United Kingdom
Senior Contributor
30 reviews 30 reviews
3 attraction reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed July 10, 2014

I bought my wife an expensive diamond white gold ring in Key West December 2013. After only a few months the band is wearing away and the gold base layer is starting to show through. I contacted them but they want me to pay for the repairs! Do your self a favour and use a reputable shop rather than Diamonds... More

Was this review helpful? Yes 34
Virginia
Contributor
11 reviews 11 reviews
5 attraction reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed July 9, 2014

I went to the Diamonds International in the Cayman Islands on June 18th and purchased a very expensive Diamond bracelet that I was over $6,000. I had purchased a bracelet many years ago from them and some of the diamonds had fell out. So I really paid $4000 and the bracelet that I had purchased before. Two days later laying... More

Was this review helpful? Yes 36
Allen, Texas
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 8, 2014

After purchasing a Kabana ring at the DI shop in Cozumel on Feb. 13, 2014, the required paperwork for the 6.44% money back rebate was completed in the DI Shop once the purchase was completed. Five months later I still have not received a credit on my credit card. I sent a request for the status of my rebate using... More

Was this review helpful? Yes 2
Rohnert Park, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

My Marahlago bracelet broke; which I boughtt in Cozumel, and they immediately replaced it, and sent it to me here in California, USA. I also bought matching earrings and a ring in the other port stops. Love it all!

Was this review helpful? Yes 1
Dallas, Texas
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 29, 2014

For those of you still waiting for your government rebate - hang in there. 5 months after our visit, the credit showed up on our Credit Card! We are thrilled and think you will be too. Also, my appraisal was for the exact value as DI's on my Crown of Light ring. AND, I love this ring!!

Was this review helpful? Yes 5
Fayetteville, Georgia
1 review
62 helpful votes 62 helpful votes
1 of 5 stars Reviewed June 27, 2014

In April 2014, My wife and I purchased a set of 1 ct diamond earrings after visiting St Maarten on a Royal Caribbean cruise for Spring Break and our 20th Anniversary. The ships "shopping experts" guaranteed that would would not find a better value for the price. We were shopping in one of the vendor guaranteed stores "Diamonds International" which... More

Was this review helpful? Yes 64
Meridian, Mississippi
1 review
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed June 26, 2014

This is a nightmare experience. From DI showroom went to TI showroom. What a major rip off. Not worth 1\10 of what they say. Fraud to the max. Where is my $11,000 worth of beautiful, rare, soft stones that will melt while you wear it if you are drying your hair? I think they have planted people come in there... More

Was this review helpful? Yes 57

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