I purchased a $2000 ring feb of 09 on a cruise, one stone fell out and Im unsure of how or where to get a replacement. I've read so many bad reviews Im so sorry I ever bought the ring. more

I have had a 50th diamand ring purchase "nightmare" please do not consider Diamonds International as a credited jeweler. SICK !! more

On Dec 24, 2009, we had purchased a white gold diamond ring at Di in Cozumel, my credit card went with one sale consultant, the other consultant took the ring( my husband was watching where the ring was going) He saw the sales consultant change the ring with the manager of the store, the ring I bought went in one... more

I purchased a loose stone in Cozumel while on a cruise in May 2008. DI set the stone in my old band and put my stone into a pendant. While on the ship, I noticed that the corner of the stone looked odd. When I got home, I took it for an appraisal immediately. I was horrified to find out... more

On July 24, 2008 my husband bought me a 35th Birthday present of a Crown of Light Diamond ring in Cozumel. We started with a loose diamond and after finding the right setting my present was complete! Our purchase came to $2200 CDN and after taking it into an independant appraiser it was appraised for just over $6000. The appraiser... more

I bought a Movado watch in Cozumel at DI and wondered whether or not it was a knock off as it was so inexpensive for a Movado. A couple of years later I was in Las Vegas and happened to be going by a Movado shop while wearing the watch so I went in for an assessment. Yes, it was... more

BUYER BEWARE when making purchases from Diamonds International. My boyfriend and I bought a gorgeous yellow diamond engagement ring from the St. Thomas location in May. The following day when we were leaving, I noticed a diamond was missing from the setting. Once I looked at the receipt at home I saw that they charged my boyfriend over $50 to... more

We were on a vacation in the Mayan Riviera and went to DI in Playa del Carmen. We were excited to buy our first diamond in honor of my 40th birthday. The store's appraisal of the center stone diamond and the EGL certificate did not match. Also, when we got the ring appraised, the center stone was not the color... more

While on a cruise in June 2008, my husband & went to DI in Cozumel looking for a loose diamond. We looked at several different diamonds before deciding on one. I was planning to put the new diamond in the setting I already had. The clerk at DI said they would put it in my setting & make a pendant... more