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Address: Rafael E. Melgar | Plaza Punta Langosta, Cozumel, Mexico
Phone Number: +52 800 515 3935
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Diamonds International is the largest duty free jeweler in the world....

Diamonds International is the largest duty free jeweler in the world. Renowned for top- caliber customer service, extensive selection of quality merchandise and value pricing, Diamonds International has pioneered the art of duty free shopping in the Caribbean with locations at every major cruise port. We've helped make cruises and Caribbean vacations into something far more special and romantic for couples since 1986.

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TripAdvisor Reviewer Highlights

Read all 968 reviews
Visitor rating
  • 518
  • 128
    Very good
  • 77
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  • 200
Diamonds International

I purchased a ring on a cruise from Diamonds International and 10 months later a diamond fell out. I called the New York office and spoke to Hugo who was most helpful and told me... read more

5 of 5 starsReviewed 2 days ago
Montreal, Canada
via mobile
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968 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Montreal, Canada
Level Contributor
3 reviews
3 attraction reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I purchased a ring on a cruise from Diamonds International and 10 months later a diamond fell out. I called the New York office and spoke to Hugo who was most helpful and told me what I had to do to get my ring fixed. I received my ring 6 weeks later repaired to my satisfaction. The process was great.... More 

Thank 60lynne219
Cambridge, Massachusetts
1 review
1 of 5 stars Reviewed 3 days ago NEW

I went on carnival on January 3rd departure. Purchased 2.65 ct crown of light center stone with 1 ct surrounding. Paid $21k. Told it was interest free one year. Get home, take ring to local jeweler to have sized and he tells me center diamond SO DARK and bad AT BEST the ring value is $5K. Center stone color was... More 

Thank Sunia S
Ford City, Pennsylvania
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

While on our cruise, we Had the pleasure of meeting Freddy P. And made a purchase from him. Had an excellent visit with him. He was very courteous, and a lot of fun. And got a great deal!

Thank annmiller21
Murphy, Texas
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

3rd Shopping trip in Cozumel at Diamonds International with Peter Tekel at the new Forum Shops. Jewelry shopping can be nerve racking - you feel the experience is high pressure and often you wake the next day with buyer's remorse. Please go to Diamonds International at the Forum Shops and ask for Peter Tekel. Peter is knowledgeable, kind, no pressure... More 

Thank Lanahill
Trophy Club, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

We were cruising and looking for a replacement for a lost tanzanite earring. At our stop in Cozumel we visited 3 Diamond Internationals, 2 Tanzanite International ,2 Touch of Gold and several places not on "The List". Finally we found Gonzalo Agular at our last Diamond International / Tanzanite International store! He was very professional and courteous. He listened and... More 

Thank KimM2367
Murrells Inlet
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I must compliment one of the top sales associates I have ever encountered . While on a cruise that docked in Cozumel, Mexico we went into Diamonds International in the Forum Shops with 2 other couples. As soon as we walked in we were greeted and since my husband was looking for a sport watch we were escorted to the... More 

Thank Sandra M
1 review
5 of 5 stars Reviewed 6 days ago NEW

While in Cozumel we visited Diamonds International, not the first but the second store leaving the port. There we met Gonzalo Aguiar. I was very impressed with his professionalism. He explained every detail and found the exact tanzanite bracelet we wanted and got us what we consider a very good purchase. We walked out having them prepare some earrings with... More 

Thank Floyd H
Atlanta, Georgia
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were on a cruise in the Caribbean and attended the on-board shopping classes. We visited the store in Cozumel. The selection and service was excellent. We ended up buying 3 watches, one as a gift. One of the watchbands did not fit the person who we bought the watch for as a gift but we didn't realize this until... More 

Thank Steven M
1 review
1 of 5 stars Reviewed 1 week ago

We were in Aruba on a Carnival Cruise, Did their VIP shoppers "class" to know where to go and where to stay away from. They pushed heavily to Diamonds International. We went to the store with the ships representative to insure we were making the best purchase. Their gave us a discounted price and every time we would start to... More 

Thank Fred F
Harrisburg, Pennsylvania
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Cozumel was the last stop on our cruise and I had given up on finding a heart pendant from the Kabana collection that was in my price range. Diamonds International in Cozumel had a much larger selection and I was thrilled to find a Kabana necklace that i loved and could afford! Our salesman was very nice and made the... More 

Thank Sherry H

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?