I purchased at Diamonds International in Cozumel and was treated with respect. I dont know what happened with the other posts but my experience was awesome. What a selection my wife and I had to choose from, they have everything, we even bought two watches as well. They were more knowledgable and helpful than my store back home. I had... more

My sister and I went on a Carnival cruise Oct. 25/Nov 1, 2009, to Grand Cayman, Belize, Cozumel and Isla Roatan and we visited AND bought jewelry from each DI and we love everything we got!! I bought a COL Blue Diamond ring surrounded by diamonds in Grand Cayman, a beautiful sapphire and diamond ring in Cozumel, a Philip Stein... more

I have had a similar experience to other posts. I bought a diamond & emerald band at the Playa del Carmen store- traded in a band that was smaller & put th balance due on Mastercard. Next, to my shock and dismay,the center stone fell out 48 hours after the Grandeur of the Seas departed. I left the ring with... more

I purchased a $2000 ring feb of 09 on a cruise, one stone fell out and Im unsure of how or where to get a replacement. I've read so many bad reviews Im so sorry I ever bought the ring. more

I have had a 50th diamand ring purchase "nightmare" please do not consider Diamonds International as a credited jeweler. SICK !! more

On Dec 24, 2009, we had purchased a white gold diamond ring at Di in Cozumel, my credit card went with one sale consultant, the other consultant took the ring( my husband was watching where the ring was going) He saw the sales consultant change the ring with the manager of the store, the ring I bought went in one... more

I purchased a loose stone in Cozumel while on a cruise in May 2008. DI set the stone in my old band and put my stone into a pendant. While on the ship, I noticed that the corner of the stone looked odd. When I got home, I took it for an appraisal immediately. I was horrified to find out... more

On July 24, 2008 my husband bought me a 35th Birthday present of a Crown of Light Diamond ring in Cozumel. We started with a loose diamond and after finding the right setting my present was complete! Our purchase came to $2200 CDN and after taking it into an independant appraiser it was appraised for just over $6000. The appraiser... more

I bought a Movado watch in Cozumel at DI and wondered whether or not it was a knock off as it was so inexpensive for a Movado. A couple of years later I was in Las Vegas and happened to be going by a Movado shop while wearing the watch so I went in for an assessment. Yes, it was... more