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Diamonds International

Address: Rafael E. Melgar | Plaza Punta Langosta, Cozumel, Mexico
Phone Number: +52 800 515 3935
Website
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58%
Ranked #10 of 37 Shopping in Cozumel
Type: Specialty Shops, Shopping
Owner description: Diamonds International is the largest duty free jeweler in the world. Renowned for top- caliber...
More attraction details
Attraction details
Type: Specialty Shops, Shopping
Owner description: Diamonds International is the largest duty free jeweler in the world. Renowned for top- caliber customer service, extensive selection of quality merchandise and value pricing, Diamonds International has pioneered the art of duty free shopping in the Caribbean with locations at every major cruise port. We've helped make cruises and Caribbean vacations into something far more special and romantic for couples since 1986.

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660 reviews from our community

Visitor rating
    295
    91
    57
    37
    180
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Tucson, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014 NEW

I bought my wife a beautiful tanzanite necklace, ring, and earrrings set at the Diamonds International shop in St. Thomas, V.I. in November 2014. The sales lady (#10708) was very professional, courteous, and pleasant during our transaction, and my wife is very pleased. The post on one of the earrings broke off shortly after our return home, but the process... More 

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 10, 2014

I was on a Royal Caribbean cruise and our shopping advisor raved about Diamonds International. I went to the Diamonds International at the Forum first as they were giving away a prize. I did not purchase at that time as I wanted to look around more. I went thru several jewelry stores and made sure they were on my map... More 

Was this review helpful? Yes 4
Sault ste. Marie, ON
Senior Contributor
46 reviews 46 reviews
18 attraction reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 5, 2014

I visited Tanzanite international while on a shore visit from a cruise. It was a great place. However the salesmen can be pushy. They did ask what I was looking for and was very helpful. I did purchase a pair of day to night earrings and I love them to this day! I made a great deal. Won't tell you... More 

Was this review helpful? Yes
Edinburgh, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 5, 2014

A diamond fell out of my engagement ring after just one year. I had great difficulty contacting DI by e-mail and when I eventually did I was advised that I was a week over my one year guarantee and they offered me no goodwill and advised me simply to send the ring to them in NY and they would give... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed December 3, 2014

what a Jewel DI has in your excellent customer service dedication, professionalism, support and superlative skills to please the customer.

Was this review helpful? Yes
Las Vegas, Nevada
1 review
4 of 5 stars Reviewed November 25, 2014

Fernando Sanchez showed true professionalism with my claim of a repair I had done at the Los Cabo location. Still waiting for the tax back from the Mexican government.

Was this review helpful? Yes
Coral Springs, Florida
Top Contributor
94 reviews 94 reviews
15 attraction reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 23, 2014

My wife was looking for a specific bracelet and the staff at Diamonds International did what ever possible to make it happen. Their main store (The Forum) did not have the item but our sales person called for a taxi and we all went to another store. Our original sales representative stayed with us until my found what she was... More 

Was this review helpful? Yes
Ocean Springs, Mississippi, United States
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed November 22, 2014

1) My husband and I purchased a large tanzanite for investment purposes. On NCL we informed that Diamonds International grades tanzanite by color- which includes not only the color but the intensity and should be noted, cut, clarity and size. One of the many problems with Diamonds International is that it does not provide an appraisal that includes anything but... More 

Was this review helpful? Yes 11
Contributor
11 reviews 11 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2014

Always purchase jewelry from diamonds international- unique and no problems- always very satisfied and thrilled

Was this review helpful? Yes
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 21, 2014

Purchased two rings in Puerto Vallarta May 2014 and filled out the paperwork. No refund after 45 days. Had another cruise scheduled for September so made a point to visit the DI store and TaxBack station in Cancun. Was told it did not get processed and it was put in that day. Was given the email of the TaxBack booth... More 

Was this review helpful? Yes 6

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?