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Address: Rafael E. Melgar | Plaza Punta Langosta, Cozumel, Mexico
Phone Number: +52 800 515 3935
Website
Description: Diamonds International is the largest duty free jeweler in the world...
Diamonds International is the largest duty free jeweler in the world. Renowned for top- caliber customer service, extensive selection of quality merchandise and value pricing, Diamonds International has pioneered the art of duty free shopping in the Caribbean with locations at every major cruise port. We've helped make cruises and Caribbean vacations into something far more special and romantic for couples since 1986.
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TripAdvisor Reviewer Highlights

Read all 853 reviews
Visitor rating
  • 434
    Excellent
  • 118
    Very good
  • 72
    Average
  • 41
    Poor
  • 188
    Terrible
First, do research; Second, buy each diamond with its individual Appraisal

I can assure you that DI stands behind your purchases if you get an appraisal for each individual diamond. Ask for either a GIA or an EGI appraisal before exchanging dollars for... read more

4 of 5 starsReviewed July 30, 2015
Judith L
,
Greer, South Carolina
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Date | Rating
  • English first
  • Spanish first
  • Any
English first
Daniels, West Virginia
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 1, 2015 NEW

We were promised an 8.9% rebate from the Mexican government. It was used as a sale tool to convince us to buy a diamond ring. This was in January and as of August 1, we have not received our full rebate. Diamond's International did little to assist us.The ring was beautiful, but after purchase support was poor. This was our... More 

Was this review helpful? Yes
Rockwall
1 review
5 of 5 stars Reviewed July 31, 2015 NEW

I received two different band styles in Mexico while on vacation, and needed to exchange them for the right bands and ended up selecting two better bands and Pilar in the New York office took care of me and my new bands are beautiful. Pilar saw me thru this process all the way and kept me informed.

Was this review helpful? Yes
San Antonio, Texas
1 review
5 of 5 stars Reviewed July 31, 2015 NEW

From the moment my friends and I walked in, Santiago Pulido was extremely helpful! He took his time and explained everything in great detail. I was so happy that he got me the best price possible on my first pair of diamonds!! Thanks Santiago!!

Was this review helpful? Yes
Greer, South Carolina
1 review
4 of 5 stars Reviewed July 30, 2015 NEW

I can assure you that DI stands behind your purchases if you get an appraisal for each individual diamond. Ask for either a GIA or an EGI appraisal before exchanging dollars for diamonds. I had problems which were handled by DI individuals in New York. I am more than pleased with my purchase and the genuine concern of the individuals... More 

Was this review helpful? Yes
Whitehouse, Texas
Level Contributor
5 reviews
3 attraction reviews
1 of 5 stars Reviewed July 29, 2015 NEW

Don't fall for it. If you want diamonds wait till you get home and shop at your local places. We fell hook line and sinker. After getting back home I found the same ring on their own website listed for cheaper. Supposedly I am getting a refund on the difference. We will see. Just don't waste your time shopping. Enjoy... More 

Was this review helpful? Yes
Wimauma, Florida
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 24, 2015

you are going to get eager sales staff, its up to you how to handle it. If you are just browsing, say no. If you want something in particular then have a plan on what to buy and how much to spend. I have spent as little as $350 and as much as $40k depending on what I WANT. Know... More 

Was this review helpful? Yes
Metairie, Louisiana
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2015

We recently went on a family cruise to Cozumel. While checking out the great shopping in Cozumel, we went into Diamonds International. It was the my mom who led the charge into this store, as she was looking for a certain type of necklace, that she had not found in several years of shopping. Luckily, we met Erick Eugenio Garcia... More 

Was this review helpful? Yes 1
Flower Mound, Texas
5 of 5 stars Reviewed July 16, 2015

Mr. Gonzalo Aguiar was extremely helpful. I learned a thing or two about Tanzanite loose stones and he helped me select the two that would suit my needs. He is very patient, as I am rather naïve about loose stones and Tanzanite. I very much appreciate his assistance.

Was this review helpful? Yes
La Porte, Texas
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 14, 2015

I purchased a pair of Diamond earrings at the Diamonds International - Cozumel - expecting a tax refund of 8.97% -- 7 months later - still waiting - the Government is out of money. Don't waste your time. - Enjoy the Beach !

Was this review helpful? Yes 1
Scarborough, United Kingdom
Level Contributor
20 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 13, 2015

Beautiful shop and the staff were very helpful (Kiran and Urban) while there my husband and I bought a Tag watch for my husband and a white gold necklace with 3 diamonds on. Part of the the attraction was that we would get these items TAX FREE. After buying the items we were told to go upstairs to see the... More 

Was this review helpful? Yes 1

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Additional Information about Diamonds International

Address: Rafael E. Melgar | Plaza Punta Langosta, Cozumel, Mexico
Phone Number: +52 800 515 3935
Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cozumel

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?