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Diamonds International

Rafael E. Melgar | Plaza Punta Langosta, Cozumel, Mexico
+52 800 515 3935
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Ranked #6 of 33 shopping in Cozumel
Certificate of Excellence 2013
Type: Specialty Shops
Owner description: Diamonds International is the largest duty free jeweler in the world. Renowned for top- caliber customer service, extensive selection of quality... more » Owner description: Diamonds International is the largest duty free jeweler in the world. Renowned for top- caliber customer service, extensive selection of quality merchandise and value pricing, Diamonds International has pioneered the art of duty free shopping in the Caribbean with locations at every major cruise port. We've helped make cruises and Caribbean vacations into something far more special and romantic for couples since 1986. « less
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578 reviews from our community

Visitor rating
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    144
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Sioux Falls, South Dakota
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 18, 2014 NEW

I bought a diamond ( fake) from Millennium International. Wanting to make sure it was real before I left the island, I took it to Diamonds Int'l and they confirmed it was real and worth about $9000.00. Seriously, this was a competitor, these thieves have each others back. We have been going to Cozumel for about 20 yrs, and always... More

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed April 17, 2014 NEW

i would never purchase from diamond international again if you don't like what you have purchased that will only offer you a store credit. this is not a good company to do business with. keep your money and buy from someone in then USA. Make sure we get everything in writing and look at the terms and condition sheet as... More

Was this review helpful? Yes 1
Eureka, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 11, 2014

My husband purchased a beautiful anniversary ring for me during a visit to Aruba several years ago. It has not left my finger since but in December I looked down and was heartbroken to see one of the diamonds were missing. I should have had prongs checked but didn't. Called Diamonds International and began the process of sending it from... More

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Honolulu
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 10, 2014

My sisters and I attended the diamond seminars on Norwegian line promoting the crown of light rings, pendants, etc. and visited the Diamonds International store in St. Thomas.( March 2014) Sales people are extremely high pressure and will incorrectly tell you that the value of your purchases are significantly higher when you get them appraised in the States. I purchased... More

Was this review helpful? Yes 6
London, United Kingdom
1 review
4 of 5 stars Reviewed April 7, 2014

It may help travellers to know that this company were very helpful in solving a problem I had with a ring after returning to the UK. After only a few wears, I lost a small diamond. I took the ring to my local jeweller for repair and asked for some assurance that the other stones would not suffer the same... More

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Livonia, Michigan
Top Contributor
55 reviews 55 reviews
7 attraction reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed April 7, 2014

Was sold a 19.4 carat tanzanite bracelet and told it was a special clearance item. They said it was valued at $11,500 and even gave me an official EGL appraisal certificate. Paid $5,400 for it. When I got home, I found out that the tanzanite are set in sterling silver and the bracelet is worth only about $400. I only... More

Was this review helpful? Yes 11
Texas
Senior Contributor
49 reviews 49 reviews
9 attraction reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed April 6, 2014

Cruised out of Houston on the Caribbean Princess on March 29th, 2014. First stop was Cozumel. I had researched buying jewelry in Mexico and was not planning on purchasing anything, but once on board the ship put Wil (so called jewelry expert) on a shopping show who convinced us that Princess stood by Diamonds International as an excellent place to... More

Was this review helpful? Yes 11
Dallas
Reviewer
3 reviews 3 reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed April 3, 2014

My husband and I went on a cruise on March 1st. We went to the shopping seminar on the Princess cruise ship we were on and heard how DI had the best prices because they cut out the "middle man" and bought directly from DeBeers. The "shopping expert" Will Oldham fully endorsed DI and said we could not get a... More

Was this review helpful? Yes 14
Riverview, Florida
2 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed April 3, 2014

My husband bought a beautifull pair of gold 14K earrings with brown diamonds for my big birthday in Sep 2013 while we were in Cozumel from DI store.He paid $3225 after negotiating the price of $6000. I wore them at least twice before they start changing the gold color to black and blue! Now in the process of phone calls... More

Was this review helpful? Yes 13
Greenville, Texas
1 review
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed April 1, 2014

My mom and I went on a cruise in March and shopped at Diamonds International. She bought a necklace there and when she got home last week found an additional $3000 unauthorized credit card charge on her statement. I didn't realize this was the SECOND time this has happened to her there. She told me after her discovery that the... More

Was this review helpful? Yes 15

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