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This is Cozumel - Day Tours

Scuba & snorkelling, Private tours, Outdoor Activities, Sightseeing Tours, Boat Tours & Water Sports
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Address: Cozumel 77600, Mexico
Phone Number: +52 987 869 1532
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Fee: Yes
Description: Genuine customer reviews for our Cozumel tours and activities. If you've...
Genuine customer reviews for our Cozumel tours and activities. If you've booked something through us please post your review, we truly value all comments.
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TripAdvisor Reviewer Highlights

Read all 105 reviews
Visitor rating
  • 75
    Excellent
  • 18
    Very good
  • 3
    Average
  • 6
    Poor
  • 3
    Terrible
Most recent review
Conzumel ATV tour

I scheduled an ATV tour about a week before our carnival cruze was to come to Cozumel. This tour was cheaper then what carnival offered to us. The problem came when our boat came... read more

5 of 5 starsReviewed February 9, 2015
Jono445
,
Howell, Michigan
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105 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Howell, Michigan
1 review
5 of 5 stars Reviewed February 9, 2015

I scheduled an ATV tour about a week before our carnival cruze was to come to Cozumel. This tour was cheaper then what carnival offered to us. The problem came when our boat came into couzumel a hour late. We contacted the ATV tour and they could not wait for us due to the tour needing to end before dark.... More 

Was this review helpful? Yes
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hi Jono and many thanks for posting your comments. Under our reservation policy if anyone misses their tour because their cruise ship is late, or it cancels its stop in Cozumel altogether, then we refund all payments made in full, so it was our pleasure to issue your refund. We're sorry you didn't get to do the tour this time,... More 

Washington DC, District of Columbia
2 reviews
2 of 5 stars Reviewed February 4, 2015

Decided last minute to do the ATV through the 'Mayan Ruin' and Cenote tour through the jungle. The ATV's and tour guide, Daniel were great. We took ATV's for about an hour through the jungle. First stop, the Cenote, was very disappointed. It was a small pond, we only stopped there for about ten minutes. I think I was expecting... More 

Was this review helpful? Yes
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hi Anita and a big thanks for taking the time to post your review, your comments are very important to us. We're glad you enjoyed the ATV ride but are sorry you were disappointed with the cenote and caves. They are both quite small but usually our guests find the history fascinating and the location beautiful. We don't mention on... More 

Lexington, Kentucky
Top Contributor
124 reviews 124 reviews
73 attraction reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 30, 2015

We were in Cozumel as part of a cruise and decided to book a private tour of Chichen Itza by plane. While not cheap, this was the most logical choice given the time constraints. We are very glad that we chose to do it. We took a taxi from the cruise terminal to the Cozumel airport for the 40 minute... More 

Was this review helpful? Yes 1
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hi dc4opera, thank you for your great review and photos. We're delighted you enjoyed our Tour to Chichen Itza by Air and recommended it to others! Thanks again for your time and hopefully we'll see you again here soon :) More 

Winnipeg
Contributor
18 reviews 18 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 21, 2015

We spent a great day today with our driver Arturo travelling around the island. Stopping where ever we wanted and we learned so much about beautiful Cozumel. Arturo was very informative whether it was about the Mayan, vegetation, birds or diving. Thank you for such a great day and will certainly do this again!!

Was this review helpful? Yes 1
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hi Shelley, thanks for posting your review. We're delighted you had such a good time, Arturo and all our other drivers are excellent and really enjoy showing people around their island, so we will be sure to pass your thanks on. Hope you can visit us again soon! More 

Reviewer
3 reviews 3 reviews
3 attraction reviews
5 of 5 stars Reviewed January 18, 2015

We had a amazing time!! The crew on the ship were funny, helpful, and kept the booze flowing! We all had a blast and would for sure recommend!!

Was this review helpful? Yes
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

That's fantastic, thank you so much for taking the time to let us know! The Pirate Boat Tours are a LOT of fun, we hope you have another chance to come back and take another tour with us soon! :) More 

Grayson, Georgia
Contributor
16 reviews 16 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 17, 2015

Our family of 19 did a bus tour of the ruins during the Christmas 2014 holiday break. Jorge, our guide, was great with the kids, taking time to explain to them the ruins, the flora and the lizards. We would recommend this tour of the ruins.

Was this review helpful? Yes
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Thank you for your review and we're really pleased your family had such a good time. We hope you can make it back again soon! More 

Seattle, Washington
Reviewer
4 reviews 4 reviews
4 attraction reviews
5 of 5 stars Reviewed January 12, 2015

I had booked a private day trip for 11 of us this past December. Alex responded to my emails quickly which helped with the preplanning. Everything about this trip went SOO WELL! We were greeted at the airport by the tour company and led out to our private planes. The flight to the ruins were about 45 minutes. It was... More 

Was this review helpful? Yes
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hello Ae1900 and a big thank you for your shining review of our tour! Visiting Chichen Itza really is a once in a lifetime experience and there's no better way to do it than by air. We're delighted you had such a great time and hope you get another chance to visit us again soon! More 

Robina, Australia
2 reviews
3 of 5 stars Reviewed January 9, 2015

The day was great, the drive was helpful the only draw back was his car had no air conditioning so it part spoiled the afternoon hanging out the window,

Was this review helpful? Yes
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hi Bernard and many thanks for finding the time to post your comments. We're pleased you enjoyed the tour but would like to apologize that the air-conditioning wasn't working. We only work with the best drivers who have clean, modern, reliable vehicles with air-conditioning. However, the day before your tour your vehicle's air-conditioning broke and there wasn't time to repair... More 

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 29, 2014

We were considering various options to accomodate 5 very young children and one pregnant woman, plus 3 adults with no special considerations. We ultimately decided a simple day at Chankanaab was the best solution for our group, but I felt inclined to review their service anyway because they were so prompt and thorough with their advice.

Was this review helpful? Yes
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Thank you for your comments, we're delighted to have been of assistance! :) More 

Senior Reviewer
6 reviews 6 reviews
5 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2014

I had a great tour with Alex. My planned shore excursion was delayed by an hour. Alex drove around downtown until he found me. I really appreciated his sincerity towards his customers. He was knowledgeable about his island and spoke English. The island is beautiful and would recommend using this tour company.

Was this review helpful? Yes
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hi David and thank you for your wonderful review of our Private Taxi Tours! We're delighted you had such an enjoyable tour and hope you can make it back to Cozumel again soon! More 

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