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Address: Cozumel 77600, Mexico
Phone Number: +52 987 869 1532
Website
Fee: Yes
Description: Genuine customer reviews for our Cozumel tours and activities. If you've...
Genuine customer reviews for our Cozumel tours and activities. If you've booked something through us please post your review, we truly value all comments.
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TripAdvisor Reviewer Highlights

Read all 109 reviews
Visitor rating
  • 78
    Excellent
  • 18
    Very good
  • 3
    Average
  • 6
    Poor
  • 4
    Terrible
Most recent review
Cozumel Excursion - snorkeling

As an avid snorkeler, this was a nice trip. We were on a cruise and did our research and this proved to be a great trip. They stopped first for about 25 minutes at a closer... read more

5 of 5 starsReviewed March 23, 2015
Stuart R
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109 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
2 reviews
5 of 5 stars Reviewed March 23, 2015 NEW

As an avid snorkeler, this was a nice trip. We were on a cruise and did our research and this proved to be a great trip. They stopped first for about 25 minutes at a closer location to see large star fish (minimum fish) and to also guage the experience of the group. Later they traveled to the final destination... More 

Was this review helpful? Yes
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hi Stuart and thank you for reviewing our Southern Reef Snorkel Tour. As you explained, this is a fantastic trip, especially for experienced snorkelers who want to see the best that Cozumel has to offer. We're always delighted to receive feedback like yours, so thanks again for taking the time to post and we hope you can make it back... More 

Alabama
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 19, 2015

Third time past 18 months I've booked a dive with Cozumel tours. Each trip was well coordinated and communicated all details in a timely fashion. The most impressive part is the attention to detail the dive master exhibited and personalized experienced at each dive site. Yola and Ernesto are well experienced dive master and go above an beyond expectations. Small... More 

Was this review helpful? Yes
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hello Soonerinalabama and thanks for your fantastic comments! We're delighted you've returned to dive with us so many times and have enjoyed the experience so much. We only work with dive instructors/guides that we know personally and who can guarantee safe, amazing dives, for both beginners and certified divers. We've passed your comments on to Yola and Eduardo and hope... More 

1 review
1 of 5 stars Reviewed March 18, 2015

We were set to start at 9:30 am. Got passed over and put in left over group. Guide did not speak much english. Buggys were old and worn out. Excellerator petal was broken. Steering wheel was small and low. Could not shift without lifting my leg up each time i needed to change gears. Paid an upcharge for 2 passengers... More 

Was this review helpful? Yes
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hi Terry and many thanks for finding the time to post your review here, your feedback is much appreciated. The Dune Buggies are all converted classic VW Beetles and are therefore not brand new vehicles and each has its own quirks. However, they are all safe and roadworthy and usually we receive feedback about how much fun they are to... More 

Valencia, Spain
Reviewer
3 reviews 3 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

They have all kind of tours and activities for each kind of requirement. Very reliable and nice treatment.

Was this review helpful? Yes
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hi SergiSoler and thank you for taking the time to post your comments, we're delighted you enjoyed our tours and hope you can make it back again soon! More 

Howell, Michigan
1 review
5 of 5 stars Reviewed February 9, 2015

I scheduled an ATV tour about a week before our carnival cruze was to come to Cozumel. This tour was cheaper then what carnival offered to us. The problem came when our boat came into couzumel a hour late. We contacted the ATV tour and they could not wait for us due to the tour needing to end before dark.... More 

Was this review helpful? Yes
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hi Jono and many thanks for posting your comments. Under our reservation policy if anyone misses their tour because their cruise ship is late, or it cancels its stop in Cozumel altogether, then we refund all payments made in full, so it was our pleasure to issue your refund. We're sorry you didn't get to do the tour this time,... More 

Washington DC, District of Columbia
2 reviews
2 of 5 stars Reviewed February 4, 2015

Decided last minute to do the ATV through the 'Mayan Ruin' and Cenote tour through the jungle. The ATV's and tour guide, Daniel were great. We took ATV's for about an hour through the jungle. First stop, the Cenote, was very disappointed. It was a small pond, we only stopped there for about ten minutes. I think I was expecting... More 

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thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hi Anita and a big thanks for taking the time to post your review, your comments are very important to us. We're glad you enjoyed the ATV ride but are sorry you were disappointed with the cenote and caves. They are both quite small but usually our guests find the history fascinating and the location beautiful. We don't mention on... More 

Lexington, Kentucky
Top Contributor
124 reviews 124 reviews
73 attraction reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 30, 2015

We were in Cozumel as part of a cruise and decided to book a private tour of Chichen Itza by plane. While not cheap, this was the most logical choice given the time constraints. We are very glad that we chose to do it. We took a taxi from the cruise terminal to the Cozumel airport for the 40 minute... More 

Was this review helpful? Yes 2
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hi dc4opera, thank you for your great review and photos. We're delighted you enjoyed our Tour to Chichen Itza by Air and recommended it to others! Thanks again for your time and hopefully we'll see you again here soon :) More 

Winnipeg
Contributor
18 reviews 18 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 21, 2015

We spent a great day today with our driver Arturo travelling around the island. Stopping where ever we wanted and we learned so much about beautiful Cozumel. Arturo was very informative whether it was about the Mayan, vegetation, birds or diving. Thank you for such a great day and will certainly do this again!!

Was this review helpful? Yes 1
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hi Shelley, thanks for posting your review. We're delighted you had such a good time, Arturo and all our other drivers are excellent and really enjoy showing people around their island, so we will be sure to pass your thanks on. Hope you can visit us again soon! More 

Reviewer
3 reviews 3 reviews
3 attraction reviews
5 of 5 stars Reviewed January 18, 2015

We had a amazing time!! The crew on the ship were funny, helpful, and kept the booze flowing! We all had a blast and would for sure recommend!!

Was this review helpful? Yes
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

That's fantastic, thank you so much for taking the time to let us know! The Pirate Boat Tours are a LOT of fun, we hope you have another chance to come back and take another tour with us soon! :) More 

Grayson, Georgia
Contributor
16 reviews 16 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 17, 2015

Our family of 19 did a bus tour of the ruins during the Christmas 2014 holiday break. Jorge, our guide, was great with the kids, taking time to explain to them the ruins, the flora and the lizards. We would recommend this tour of the ruins.

Was this review helpful? Yes
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Thank you for your review and we're really pleased your family had such a good time. We hope you can make it back again soon! More 

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