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Address: Cozumel 77600, Mexico
Phone Number: +52 987 869 1532
Website
Fee: Yes
Description: Genuine customer reviews for our Cozumel tours and activities. If you've...
Genuine customer reviews for our Cozumel tours and activities. If you've booked something through us please post your review, we truly value all comments.
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TripAdvisor Reviewer Highlights

Read all 120 reviews
Visitor rating
  • 87
    Excellent
  • 18
    Very good
  • 3
    Average
  • 7
    Poor
  • 5
    Terrible
Sunset Sailing on Mono-hull Sailboat - excellent

Second time sailing with Captain Dario on his mono-hull sailboat Adelaide. This time booked through This Is Cozumel website. Booking was easy and they were even able to... read more

5 of 5 starsReviewed May 27, 2015
wkentf
,
Burley, ID
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120 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Turlock, California
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 28, 2015 NEW

This was an interesting day tour to cozumel... Check out all tour offers because there all different prices. We made a mistake by booking with the company that we booked our trip with. They took us for a ride $$$. At least lunch and 30 minutes of snorkeling was included. The remaining 6 hours was on a truck ride.

Was this review helpful? Yes
Burley, ID
Senior Contributor
40 reviews 40 reviews
3 attraction reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 27, 2015 NEW

Second time sailing with Captain Dario on his mono-hull sailboat Adelaide. This time booked through This Is Cozumel website. Booking was easy and they were even able to accomplish a requested change of date without a hitch. This time we sailed the sunset trip on May 24, 2015 with 3 couples - us and our children and spouses - Dario... More 

Was this review helpful? Yes
Menomonee Falls, Wisconsin
2 reviews
5 of 5 stars Reviewed May 25, 2015 NEW

My wife and I booked this trip hoping to pair up with someone else in hopes of saving the extra fee for groups of less than three people.The company was not able to find anyone so we took the tour with the additional $210 cost , I'm happy in hinesight that the company was unable to save us the money.Taking... More 

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Dartmouth, Canada
2 reviews
5 of 5 stars Reviewed May 20, 2015

We were on a cruise with a 14 hour stop at Cozumel. Even though there was plenty of time the ship did not offer a tour to Chichen Itza so I turned to the internet and found ‘This is Cozumel’ which offered a tour by air. The professionalism and courtesy of everyone that was involved in our tour was exceptional.... More 

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London, United Kingdom
Top Contributor
57 reviews 57 reviews
12 attraction reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed May 9, 2015

We booked this via the Internet.We had a jeep that was totally unroadworthy, the seat lets didn't work, The lights, horn, windscreen wipers, didn't work.It was old and dreadful. We booked to go snorkelling.The guide took us to a small strip of so called beach.It was grubby.There was seaweed and scum all the way out in the sea, not nice... More 

Was this review helpful? Yes
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hi b80bb and thank you for taking the time to post your review. We are very sorry that you did not enjoy the tour but are rather taken aback by the vitriol of your comments. The vehicle you were given was a good condition, clean, 2012-model Jeep Wrangler. You drove for 15 minutes from the pick-up point to the first... More 

Cancun, Mexico
1 review
5 of 5 stars Reviewed May 4, 2015 via mobile

The segway tour in Cozumel was a great tour! I had drivem a segway a few times before but my boyfriend was a first timer. Our guide was Omar and he was terrific. We watched a short video and then we were given time to learn and feel comfortable. Once Omar was satisfied that we understood the machine, we started... More 

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thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Thank you for your outstanding review aquadivingtours! The Segways are a lot of fun and we're delighted you had such a good time. We hope you can make the hop across the water from Cancun and visit us again soon! :) More 

undisclosed
Contributor
14 reviews 14 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 30, 2015

We used the tour company, "This is Cozumel" for the first time based on reviews here on Trip Advisor. We were going to be in Cozumel for one day as part of our cruise. We took the tour called, "Cozumel Tour to the Other Side". We wanted to be away from the shopping area where most people head to. We... More 

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thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

A big gracias for your wonderful review! We're really pleased you had such a good time on our Tour to the Other Side of Cozumel. It's a great way to see a part of the island many people miss and Miguel and all our friendly, English-speaking drivers love to show people around. Thanks again and we hope you can visit... More 

Warrensburg, Missouri, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 17, 2015 via mobile

We decided to go on this at the last minute and couldn't be happier. The resort was very welcoming and accommodating. Drinks were plentiful and delicious. Good food selection. Loved the beach and pool. Thank you for a great afternoon.

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thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hi Shelly, thanks for your brilliant comments! The $60 per person package at the Jungle Beach Garden Resort that you booked is great value and, we're delighted you enjoyed the service and facilities so much! We hope you can come back soon and next time you could try the $50 package at the All-Inclsuive Beach and Pool Resort next door!... More 

1 review
5 of 5 stars Reviewed April 11, 2015 via mobile

Our ship lay south of the city on Cozumel island and we left at 08.00 just in time, as it took a while and lots of TOPAS to get to the airport. The harbor taxis are expensive $ 32 and don't bargain! The Twin Engine Plane capacity was 8, we were 6 + 2 pilots i.e. our pilots and our... More 

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thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hola Miacoz and thanks for your wonderful review! Our tour to Chichen Itza by Air is a great option for cruise ship passengers, meaning you can easily visit this amazing world wonder in the time you have in port. We're delighted you had such a good time and hpe to welcome you back here in Cozumel again soon! :) More 

Fort Mill, South Carolina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 5, 2015

This Bar Hop tour is a must do, even for non drinkers (I'm sure one of your van mates will gladly take your free shot for you.) Just getting to that side of the island that is virtually untouched, not commercialized, or at critical mass with other tourists. The Food is awesome at all of the places we stopped. The... More 

Was this review helpful? Yes 3
thisiscozumel, Manager at This is Cozumel - Day Tours, responded to this review

Hi Clinton and a big thanks for posting your review of our Cozumel Bar Tour! As you mention, it's a great, fun way to see Cozumel whether you drink or not. We hope you can come back soon for another trip and a few more shots! :) Thanks again! More 

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