We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: Puerto, Cozumel 77600, Mexico
Phone Number: +52 1 987 876 2021
Website
Today
7:00 am - 8:00 pm
Closed now
See all hours
Hours:
Sun - Sat 7:00 am - 8:00 pm
Description: Booking with Cozumel h2o means top notch service from those with the...
Booking with Cozumel h2o means top notch service from those with the Cozumel waters in their hearts. You wanna learn to scuba dive? You want to dive adventures reefs? Or you just want to snorkel to enjoy the water of Cozumel? Go h2o!
read more

TripAdvisor Reviewer Highlights

Read all 372 reviews
Visitor rating
  • 364
    Excellent
  • 5
    Very good
  • 3
    Average
  • 0
    Poor
  • 0
    Terrible
Most recent review
Amazing Snorkel Adventure

Loes picked us up at the dock in front of our condo. She was extremely knowledgeable and friendly. We ended up with a private tour with just the five of us, two adults and three... read more

5 of 5 starsReviewed March 24, 2015
Pam S
,
Lakeland, Minnesota
Add Photo Write a Review

372 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Lakeland, Minnesota
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2015 NEW

Loes picked us up at the dock in front of our condo. She was extremely knowledgeable and friendly. We ended up with a private tour with just the five of us, two adults and three children. This excursion was amazing. We were given some choice as to where we wanted to snorkel and Loes went freediving to point out certain... More 

Was this review helpful? Yes
Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2015 NEW via mobile

Message Body We got back from our trip last week. I wanted to let everyone know we had a great experience with Ayelen. I booked a private snorkeling trip for 5 adults and my 4 year old daughter. My mom and my mother in law needed some extra help because they were a little hesitant but Ayelen did a wonderful... More 

Was this review helpful? Yes
Jacksonville Beach, Florida
2 reviews
5 of 5 stars Reviewed March 22, 2015 NEW

The highlight of our cruise vacation. Two parents and three teenage kids all agree - the best excursion that we have ever taken. Five tourists on a boat with 2 guides and a captain. We visited 4 different snorkeling spots. Maria guided us snorkelers pointing out various fish that I would not have spotted on my own. Manual did the... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 21, 2015 NEW

Loes was great in organizing the dive experience for my boyfriend and I. Unluckily my boyfriend got sick and we weren't able to take the excursion but she gave us a full refund. Next time we are in Playa del Carmen we will definitely book with them. Very professional.

Was this review helpful? Yes
Tampa, Florida
Top Contributor
50 reviews 50 reviews
11 attraction reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed March 20, 2015 NEW

I meant to post this after our Thanksgiving 2014 cruise but time slipped away from me! When I told my sister that one of our cruise ports was Cozumel and we'd done the Cozumel thing before and had no plans to get off the ship, she said "you have to book Cozumel H2O for snorkeling". So....I did! First, our cruise... More 

Was this review helpful? Yes
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed March 18, 2015

Our half-day snorkeling trip with Loes and Miguel was beyond our expectations. I took my wife to Playa del Carmen for her birthday, and we took a day trip over to Cozumel to do some snorkeling. Prior reviews on TripAdvisor led us to Cozumel H2O. When we first arrived, we were greeted by Miguel, whose warm, kind smile made us... More 

Was this review helpful? Yes
Vicksburg, MS
Contributor
20 reviews 20 reviews
4 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 15, 2015

In January 2013 we booked a snorkeling trip with Loes. We were not disappointed. In fact, I wrote a very positive review about the experience. So, earlier this month, when we stopped in Cozumel on a cruise, I went back to Cozumel H20. I could not have been happier. I will be honest, when Loes was not there, I was... More 

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2015

None of the 4 of us (hubs and I in our 40's and boys 17 & 18 y.o.) had ever scuba-dived before so we weren't sure if it would be worth using up Cozumel time for failed diving attempts instead of snorkeling since our first experience snorkeling was so amazing 2 days prior (at Roatan/Tabyana private beach with Rony's Tours).... More 

Was this review helpful? Yes 2
Springfield, VA
Top Contributor
147 reviews 147 reviews
74 attraction reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed March 14, 2015

As others have noted, the communication with Loes before we even got on our ship was superb. Reservations, directions, she even paired us with another group of travelers so we could share a cab to the marina. Promptly at our departure time, she greeted us at the marina and ensured everyone was ready to go. The group was limited to... More 

Was this review helpful? Yes
Potsdam, New York
2 reviews
5 of 5 stars Reviewed March 9, 2015

My partner and I were alone with Miguel and had the BEST time learning to scuba with Miguel. He was very patient and an excellent teacher. I was nervous to try this but the entire process was so easy and stress-free. Miguel makes it so you can just relax and enjoy the experience. We had an amazing time - DEFINITELY... More 

Was this review helpful? Yes

Travelers who viewed Cozumel H2O also viewed

Cozumel, Quintana Roo
Cozumel, Quintana Roo
 
Cozumel, Quintana Roo
 

Been to Cozumel H2O? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cozumel H2O and other visitors
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Cozumel H2O staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?