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Scuba Cancun

Kukulcan blvd. Km 5 Hotel Zone, Cancun, Mexico
52+(998) 849-7508 / 849-4736
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Ranked #74 of 207 activities in Cancun
Certificate of Excellence 2014
Type: Tours
Owner description: Scuba Cancun, is one of the first running dive centers in all of Cancun and Riviera maya, Founded in August of 1980.We are a medium size PADI 5 star... more » Owner description: Scuba Cancun, is one of the first running dive centers in all of Cancun and Riviera maya, Founded in August of 1980.We are a medium size PADI 5 star dive center. We run diving and snorkel trips in Cancun, Cozumel and the cenotes of Riviera Maya. Scuba Cancun is a DAN Training Center, offering all Divers Alert Network courses to Instructor Level « less
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English first
Senior Contributor
21 reviews 21 reviews
7 attraction reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 29, 2014 NEW via mobile

We did a 2 tank dive with Scuba Cancun while visiting Playa Mujeres on our anniversary trip. We did the earlier trip and it was a bit chaotic at check in and the boat was a bit full for our liking. Once we got on our way, things calmed down a bit and Luis our dive master gave us the... More

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Glasgow, United Kingdom
Contributor
18 reviews 18 reviews
10 attraction reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 28, 2014 NEW

I carried out my first ever scuba dive last week whilst holidaying in Cancun where I visited the MUSA underwater museum near to the Isla Mujeres. The dive itself was very enjoyable and I would do one again purely based on this experience, however the experience leading up to the dive seemed pretty disorganised and excessively strung out. I booked... More

Was this review helpful? Yes 1
THOMAS H, Owner at Scuba Cancun, responded to this review

We are very sorry about how the reviewer feels about their dive. We are happy the guests enjoyed their dive. Discover Scuba dive starts at 12 and finishes around 4:45 or 5 p.m. Guests are asked to check in between 11:30 a.m. and 11:50 a.m. to fill out the standard forms that everyone fills in for safety reasons. Then guests... More

Tracy, California, United States
Senior Contributor
25 reviews 25 reviews
5 attraction reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 20, 2014

Went there with my son who was doing his 4 checkout dives for certification. although they didn't return my emails weeks in advance to prebook, they did fit us in on short notice. And yes, their rental gear is in pretty sorry shape, they were able to provide a very good dive under the conditions. A special shout out to... More

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Germantown, Maryland, USA
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 8, 2014

Dove a cenote with Scuba Cancun and the experience was terrible. They need to replace all of their equipment because everything is in poor condition. Hoses on all of the octopus are frayed and you can hear air hissing out most connection points. When several of us asked about the hissing air we were quickly dismissed with "it's ok!" Literally... More

Was this review helpful? Yes 5
THOMAS H, Owner at Scuba Cancun, responded to this review

The Executive Committee at our company has taken this review as we do all and it was subject to an investigation and there are always 2 sides to every story. We as all dive centers in the world deal with certified divers that are used to dive at their dive club, or close to home etc and are used to... More

Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
10 attraction reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 4, 2014

I just wanted to do the MUSA (underwater sculptures) dive. As an experienced diver I knew it was only 10m and a simple dive and by reading the website was aware there would be a number of new and inexperienced divers on the boat for this dive. I am so pleased I only booked one dive with this shop. I... More

Was this review helpful? Yes 3
Duluth, Georgia
Contributor
12 reviews 12 reviews
6 attraction reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 4, 2014

Overall, our experience here was very nice. We tried to book a few places and they were either filled up or took too long to respond. We got through the process pretty quick here. One thing they did not do was check for our certifications. They simply asked if we had it (which we did) and then just let us... More

Was this review helpful? Yes 2
THOMAS H, Owner at Scuba Cancun, responded to this review

Thank you for your review. Every certified guest has to fill our a form at ou front desk, on that form the guest has to with down their certification number ,date. For that they need to use their certification cards so when guests fill the forms our front desk staff cant dive masters in the area can see the dive... More

Monterrey, Mexico
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 27, 2014

Went with my family, 5 total, wife, 2 teenagers and a 12 yr old girl, Chris was our guide, beware of him, he clearly doesn't enjoy his job. The introductory lesson felt very rushed, directly into a crowded pool, a rather quick talk (while all other instructors were seated somewhere else with their groups and clearly a lot more thorough... More

Was this review helpful? Yes 3
THOMAS H, Owner at Scuba Cancun, responded to this review

We are very surprised about this review. But we take everyone seriously. We do understand a Fathers feelings, specialy if their child cant do an activity because or nerves. Chris the instructor mentioned is a very nice, friendly and experienced instructor with many years in the industry. He is one of the instructors we use for teaching families. We spoke... More

Warner Robins, Georgia
Top Contributor
51 reviews 51 reviews
18 attraction reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 23, 2014

First of all let me say that everyone that worked there were very friendly and they have a photographer available to take pictures. My praise ends there. I did 3 dives with them, 2 by myself and my kids did the discover scuba and dove the museum with me. On my first day diving we did two reef dives both... More

Was this review helpful? Yes 2
Orange, California
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 22, 2014

I chose this shop because it was the closest of the three PADI 5-star resorts to my hotel. I will dismiss one bad experience and not jump on TA to vent. However, I dove twice with this group and was disappointed both times. I'm really curious how PADI judges/rates shops, because it's certainly not based on the quality of the... More

Was this review helpful? Yes 2
Bel Air, MD
Reviewer
3 reviews 3 reviews
3 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 21, 2014

WOW> My wife (Jackie) and I have been diving for 14 years. Planned a tip to Cancun and put our trust into the hands of our travel agent and was hooked up with Scuba Cancun Diving center. The operation is top notch. Scheduled 3 days of diving. 1st day was a Cenotes / Cavern dive. Anita called the night before... More

Was this review helpful? Yes 2
THOMAS H, Owner at Scuba Cancun, responded to this review

Thank you very much We hope to see you soon in sunny Cancun Tom General manager Scuba Cancun More

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