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Best Day Travel - Day Tours

Address: Av. Bonampak Mza.2 Lote. 7 Sm. 10, Cancun 77500 , Mexico
Phone Number: +52.998.8811361
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86%
Ranked #57 of 291 Activities in Cancun
Certificate of Excellence 2014
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2,244 reviews from our community

Visitor rating
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    276
    72
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    168
Date | Rating
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English first
Hamilton, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2015 NEW

BD travel was the best travel agency we had in the Mayan, transportation to and from the airport was excellent and on time! they even had a car seat for my 20 month old grandson. Job well done!!

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1 review
5 of 5 stars Reviewed January 28, 2015 NEW via mobile

They were very organized got us from the airport to the hotel with no delays or issues. The driver was also kind enough to stop and take photos of our family near a big Cancun sign on the way to our hotel.

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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed January 28, 2015 NEW

We booked our trip to cancun through Expedia, and we took the option of being picked up and dropped off by Best Day travel. We paid $20usd per person thinking it would save us the hassle of organizing transport. It turned out to be a huge waste of time and money. Upon arriving at the airport we were told to... More 

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BestDayTravel, Manager at Best Day Travel - Day Tours, responded to this review

Dear Guest: We are deeply sorry that we were unable to fulfill or exceed your expectation regarding our shuttle service. With regards to the wait time at the airport for boarding your transportation to your hotel, it´s imperative to clarify that our vehicles are always available at the airport upon our guest´s arrival and they usually do not have to... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 28, 2015 NEW

From the airport to a hotel is a good choice if u are willing to wait more than 30 mins as u might share with another ppl in the same van but don't even consider to make it with them for the way back as they are pricey and they won't give u a choice for return, sth like "take... More 

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BestDayTravel, Manager at Best Day Travel - Day Tours, responded to this review

Dear Guest: Thank you very much for having taken the time to share your valuable review. We truly appreciate that you have brought this matter to our attention and regret the inconveniences that you experienced during the shuttle back to Cancun Airport. Please accept our most sincere apologies for not being able to fulfill your expectations regarding our transportation services.... More 

Crivitz, Wisconsin
Reviewer
4 reviews 4 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 28, 2015 NEW

Best Day took care of our ground transport without any problems. BD was great because they weren't pushy like some of the other day tour providers. We would have liked to have been warned about the aggressive time share people inside of the airport. It was a good thing that we went directly outside to BD. We booked the Xplor... More 

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1 review
5 of 5 stars Reviewed January 27, 2015 NEW

We have been to Mexico 7 times as we worked for an Airline in the past. This by far is the best resort and service we have received by a hotel and travel agent/resort liaison. Would use them again and go right back there if we could. We will defiantly use BD Travel again.

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Coto de Caza, California
1 review
5 of 5 stars Reviewed January 27, 2015 NEW

We had booked this jungle boat snorkel excursion on Saturday to go Sunday. Saturday night my sister got really sick with a migraine headache and couldn't go Sunday. I spoke to the Best Day Travel Rep at our hotel and he said, we couldn't get a refund but if she felt better the next day we could go then. On... More 

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Mexico City, Mexico
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 27, 2015 NEW

We had our airport transports from/to Cancun airport organized by Bestday (Isaac Gómez). They did the work really professionally with our name sign waiting for us just after arrival gate at the airport. Nice new airconditioned vans and helpful service by the drivers. They double checked our itinerary a day before our departure and made sure that we get in... More 

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Denver, CO
Top Contributor
84 reviews 84 reviews
14 attraction reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 27, 2015 NEW

These folks were courteous and on time, and the van was comfortable. On the drive from the airport to the hotel, the music was a little loud, but not a big deal. Our driver for the ride back to the airport was prompt, but he dropped us off at the wrong terminal, which meant that we had to grab another... More 

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Oakville, Canada
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 26, 2015 NEW via mobile

GOOD.....our transportation to and from the airport with Best Day was great......on time, friendly and safe. TERRIBLE......We also booked a day tour through Best Day Tours to Tulum. Our guide arrived on time......way too many stops at other hotels along the way....and then a back track " rescue" to pick up yet another group of people. A brief overview (... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Best Day Travel - Day Tours and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?