Best Day provided great service! Just make sure you have your voucher with you - it will make everything easy. They were just outside the airport when we arrived in Cancun and were very quick to get our group of 7 to our resort. While at the resort they booked an excursion for some of our group, followed up with... More

Ricardo was fantastic in assisting us at the Live Aqua resort - we had issues with our room the first night as it wasn't ready so when I brought it up with Ricardo he took it upon himself as a representative of Expedia essentially... and was willing to talk with the manager to ensure the situation was corrected. He was... More

If you have ever been to Cancun you know how "the vultures" are waiting outside the airport doors. We were greeted by Bestday(BD) personnel that took us to the BD counter where we received our welcome packet. The only downside was the BE area is a little bit of a walk through anxious travelers dying to start their vacation too.... More

The drivers pick us up from the Cancun airport and take us to our hotel in Playa del Carmen and of course our return trip back to the airport. Every trip has been enjoyable. The staff are always smiling, friendly and most important to me....all have a great sense of humour, they get you in the vacation mood right away.....They... More

we were very happy with best service. they were on time picking us up, and they were great help when we got to airport the driver who picked us up at the resort was great, his last name was martin and the bus driver who brought us to resort was also great. we would use them again , the service... More

Our transportation from and to airport was with Best Day. They were always on time, very helpful, professional and polite. The drivers were great, with a smile on their face, attentive, and as I said, very preoffesional and polite. Great customer service skills. I would highly recommend Best Day to anyone. More

Awesome!!! Best Day provided an A+ service for my wife and me on our honeymoon. The drivers to and from the airport and employees at the hotel was very professional and very friendly. Thank you!!! More

Sadly, we didn't partake in any major activities but did use Best Day for transportation to and from airport as well as asking their reps for activity advice. This company was very professional and, most importantly, timely in pick up back to the airport. My Best Day hotel rep was available virtually all day to answer any questions that we... More

They said my travel agent only booked for four, we booked five. They refused to give the fifth a ride and or help. " find your own ride." They had room on the bus (extra seats) and wouldn't let the fifth ride. She had to go alone in a taxi. Even if it were a mistake, they were rude and... More