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Best Day Travel - Day Tours

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Address: Av. Bonampak Mza.2 Lote. 7 Sm. 10, Cancun 77500 , Mexico
Phone Number: +52.998.8811361
Website
Book ahead on Expedia
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TripAdvisor Reviewer Highlights

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  • 1758
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    Average
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    Terrible
Highly recommend Best Day!

Alfredo, our Best Day hotel rep, was amazing!! He understood the type of tour I wanted and provided the right recommendations based on our conversations. We will be recommending... read more

5 of 5 starsReviewed March 31, 2015
darthurs497
,
Kingston, Canada
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2,377 Reviews from our TripAdvisor Community

Date | Rating
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English first
Kingston, Canada
1 review
5 of 5 stars Reviewed March 31, 2015 NEW

Alfredo, our Best Day hotel rep, was amazing!! He understood the type of tour I wanted and provided the right recommendations based on our conversations. We will be recommending BD Travel to all our friends in Canada because of Alfredo´s help! Thanks!

Was this review helpful? Yes
Reading, Pennsylvania
Top Contributor
55 reviews 55 reviews
5 attraction reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed March 31, 2015 NEW

We booked a snorkeling trip to the Underwater Art Museum in the waters off of Playa Mujeres from these folks after they told us that they represented Expedia in Mexico (a claim that Expedia now vociferously denies). The tour was through Albatross on the Just Amazing. The tour did not go and according to the crew never intended to go... More 

Was this review helpful? Yes
Abilene, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 31, 2015 NEW

Booked our trip and transfers roundtrip between airport and hotel in Cancun and it worked out great. Liked the fact that there was a "Best Day" travel advisor in the Omni Hotel to help with scheduling the return transfer at the end of the trip. The only negative was the wait time at the airport for a driver to take... More 

Was this review helpful? Yes
Chicago, Illinois
1 review
5 of 5 stars Reviewed March 31, 2015 NEW

I travel to Mexico several times a year and always us BD for transportation to and from the airport. I have used them several times for activities and they deliver what they promise. The staff is always friendly and polite and one time and reliable.

Was this review helpful? Yes
New York City, New York, USA
Top Contributor
82 reviews 82 reviews
19 attraction reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed March 31, 2015 NEW

The airport transportation was good but don't expect ANY explanation of the area, sites, etc. The driver is simply a driver. As for day tours I found our representatives at our resort (Occidental Grand Xcaret) very rude. We booked through others that offer exactly same trips.

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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed March 30, 2015 NEW

I returned from Cancun this past Friday. I was there for a total of 8 days and used BD Travel multiple times during my stay. I scheduled them first as a group transfer to my hotel from the airport. Upon arrival it was easy to find them at the airport and I was lucky enough to ride in a van... More 

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ohio
2 reviews
5 of 5 stars Reviewed March 30, 2015 NEW via mobile

As two single women on a recent trip to Mexico, my friend and I were a bit nervous about our transportation to and from our resort. BD was our answer. They were always helpful, told us what we needed to know, what to expect and wee always on time. Our drivers Elias and Luis were the best! We felt safe... More 

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Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 28, 2015 NEW via mobile

My husband and I used BD for our roundtrip airport transportation. We walked out of the terminal and they were waiting for us. We didn't have to wait for our van to take us to the hotel. I was so excited to arrive and not have to wait around. We ended up moving up our pickup time in an attempt... More 

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1 review
1 of 5 stars Reviewed March 28, 2015 NEW

My experience with Best Day Travel is that they are unreliable and should not be trusted. I was mischarged for an excursion on 03-03-15, discovered the error and was told on 07-03 that the $99 error would be refunded to my credit card within 2-3 business days. That did not happen. I have a copy of the Nota De Devolucion,... More 

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Winnipeg, Canada
Top Contributor
139 reviews 139 reviews
58 attraction reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed March 25, 2015 NEW

This time we only used them for info and transportation to and from the airport. We wouldn't use any other. Even when the plane is late someone is there to meet you with your name clearly printed on a sign. Very reasonable price. Excellent drivers and hotel reps. We are devoted fans!

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Best Day Travel - Day Tours and other visitors
6 questions
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Questions? Get answers from Best Day Travel - Day Tours staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?