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Ultramar

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Address: Cancun: Hotel Zone & Puerto Juarez, Cancun 77500, Mexico
Phone Number: +52 998 242 6402
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$24*
and up
One-Way or Round-Trip Ferry between Playa del Carmen and Cozumel
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$12*
and up
One-Way or Round-Trip Ferry between Cancun and Isla Mujeres

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  • 781
    Excellent
  • 498
    Very good
  • 124
    Average
  • 22
    Poor
  • 38
    Terrible
Nice Ferry and on Schedule

Ultramar ferrys are pretty cool. They have an upper uncovered deck and a lower deck with a/c for those of you who like to stay cool. We took the ferry from El Embarcadero (Cancun... read more

5 of 5 starsReviewed August 29, 2015
Aero E
,
Irvine, California

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1,463 Reviews from our TripAdvisor Community

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San Antonio, TX
Level Contributor
97 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed August 29, 2015 NEW

To get to Isla Mujeres, you've got to take a boat. We chose this because it definitely feels "legit" with large boat, branding, etc. vs. any "fly-by-night" operation. However, they have an "entertainer" on the trips that actually makes me sad. It's basically a person who can't sing "singing" into a portable mic setup and then begging for tips. Since... More 

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Irvine, California
Level Contributor
102 reviews
47 attraction reviews
common_n_attraction_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed August 29, 2015 NEW

Ultramar ferrys are pretty cool. They have an upper uncovered deck and a lower deck with a/c for those of you who like to stay cool. We took the ferry from El Embarcadero (Cancun) to Isla Mujeres. Bought the tickets at the ticket booth at El Embarcadero. There was no line for tickets as I was there 30 minutes prior... More 

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Ohio
Level Contributor
18 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 25, 2015 NEW

We took the ferry over to Isla Mujeres during our recent trip. We sat up top in the open air and the view of the water along the way was just phenomenal. You really don't get a sense of how clear and beautiful the water is when you're standing on the beach. The pilots are masters at docking their boats... More 

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Ambler
Level Contributor
30 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 24, 2015

Took Ultramar from Puerto Juarez to Isla Mujeres and had a great time. Ferry was not crowded, everyone had a seat and it was clean. It was a quick and was a pleasant ride.

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Cancun, Mexico
1 review
1 of 5 stars Reviewed August 19, 2015

''OH MY GOD WHERE DO I BEGAN'' On the last day of our family vacation,we wanted to go to isla mujeres and snorkel with the family, so we saw the sign of the ferry to isla mujeres , so me and my wife went in to get the tickets for the family once we were inside they offer us a... More 

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Quintana Roo, Mexico
Level Contributor
3 reviews
1 of 5 stars Reviewed August 18, 2015

The ferry transportation service was great, quick and on time. The problem comes when you bring a car, people in the parking building suggest people to park on restricted places in order to make room for about 8 cars exceeding the building limit making difficult for cars to move increasing the risk of causing an accident.

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Chicago, Illinois
Level Contributor
20 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 18, 2015

Excellent & affordable ferry ride to Isla Mujeres! The staff is there to work with you and assist you with any questions you have. The ride was comfortable, quick, and enjoyable. They offer many opportunities to catch the ferries at multiple locations as well! The boats were clean! You can buy your golf cart for isla Mujeres on board as... More 

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North Las Vegas, Nevada
Level Contributor
6 reviews
5 attraction reviews
5 of 5 stars Reviewed August 10, 2015

Great service for the short ride to the island. I paid 300 MXN for a round trip ticket to Isla Mujeres.

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Sumter, South Carolina
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 6, 2015

The ride over and back was fine. My issue is that is company is ridiculously disorganized. None of the listed times even remotely matched up departures and arrivals. Even after a ship was full, they would still sell tickets and bus people over from other errors so you ended up waiting for at least 1 and a half to 2... More 

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Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 2, 2015

We paid $19.00 per person at the terminal and they counted my 10 year old as an adult because she is tall. The terminal staff member was rude ("You obviously don't know how things work around here.") when we had questions about the fare. There was one boat out of commission and there were people who booked 11:30 passage and... More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?