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Ultramar

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Address: Cancun: Hotel Zone & Puerto Juarez, Cancun 77500, Mexico
Phone Number: +52 998 242 6402
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$24*
and up
One-Way or Round-Trip Ferry between Playa del Carmen and Cozumel
More Info
$12*
and up
One-Way or Round-Trip Ferry between Cancun and Isla Mujeres

TripAdvisor Reviewer Highlights

Read all 1,554 reviews
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  • 819
    Excellent
  • 533
    Very good
  • 134
    Average
  • 24
    Poor
  • 44
    Terrible
Quick and Efficient Transportation to Isla Mujeres

The UltraMar departs Cancun from the following four main locations: (1) Puerto Juarez; costing 146 pesos and is an 18 minute crossing time. This is best used for those staying... read more

5 of 5 starsReviewed 3 days ago
Ken_in_Orleans
,
Ottawa, Canada

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1,554 Reviews from our TripAdvisor Community

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English first
Ottawa, Canada
Level Contributor
43 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The UltraMar departs Cancun from the following four main locations: (1) Puerto Juarez; costing 146 pesos and is an 18 minute crossing time. This is best used for those staying right in the city of Cancun; (2) Playa Tortugas, (3) Playa Caracol and (4) El Embarcadero which are all located along the Hotel Zone area in easy and convenience locations... More 

Helpful?
Thank Ken_in_Orleans
Regina, Canada
Level Contributor
50 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Booked our tickets at Gran Puerto and travelled to Isla Mujeres. The ferry was on time and the ride was comfortable. On both legs of the trip, someone played a guitar for entertainment.

Helpful?
Thank Erin2014A
Washington DC, District of Columbia
Level Contributor
58 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I read that taking the Ultramar from Puerto Juarez costs half as much but I couldn't find an R-1 or R-2 bus going there. Another advantage to making the effort to travel from Puerto Juarez is that the ferries run regularly (I believe hourly). If you take the ferry from one of the 3 locations in the hotel zone you'll... More 

Helpful?
Thank Terry S
AB
Level Contributor
23 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Awesome ride, very quick over to Isla Mujeres. Extremely clean ferry. Snacks/drink available for purchase.

Helpful?
Thank phoenixoftheflame
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

The boats are unsafe, I'll prepared for emergencies, not enough life jackets, no working fire extinguishers,. We waited from 1:00 pm until 5:15pm only to find out they "canceled" the last ferry and we had to take another one that landed 5 miles away from our destination. All of a sudden no one could speak English when I tried to... More 

Helpful?
Thank Larry G
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I rode the ferry in early Janice smooth ride on both trips. We rode up top on first ride and in the trip back we rode inside nice comfortable seats and a\c worked great

Helpful?
Thank James E. C
Castle Pines, Colorado
Level Contributor
18 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I took the Ultramar ferry from Puerto Juarez (Cancun) to Isla Mujeres. We purchased round trip tickets for $24 each (roughly). We were traveling with quite a bit of luggage (we had a long stay in Cancun/Riveria Maya) but it was easy to manage. On the way to Isla we sat up-top and enjoyed the view and... More 

Helpful?
Thank Caldwells2g2b
Frisco, Texas
Level Contributor
36 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a day that a group of 7 of us wanted to go explore Isla Mujeres. We took the Ferry over, which was about a 20 minute boat ride. Be ready to be bombarded for tips. First you have a guy that gets up and signs most of the trip over- then he comes around with his tip jar... More 

Helpful?
Thank Kelly G
Lashburn, Canada
Level Contributor
10 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went across to Isla Mujeres on a windy day .. We were expecting the ride to be rough but it was smooth sailing all the way .. The price was reasonable especially when you buy a return ticket .. 19USD per person .. I loved the fact that our hotel (the Riu Palace Peninsula) was a few steps away... More 

Helpful?
Thank Norma M
Barbados
Level Contributor
10 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Fast , regular and efficient trips to and from the Island and at a very reasonably price. if you want the freedom to explore the island, this is a better option to get there than a tour. tip, hire a golf buggy on the island to get around

Helpful?
Thank NickDP14

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ultramar and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?