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Address: Ave. Tulum | Super Manzana 8, Manzana 1 Lote 2, Cancun 77500, Mexico
Phone Number: +52 998 802 1966
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12:00 am - 12:00 am
Closed now
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Sun - Sat 12:00 am - 12:00 am
Recommended length of visit: 2-3 hours

Dubai Palace Casino in Cancun is Tourist Friendly

We are...

Dubai Palace Casino in Cancun is Tourist Friendly

We are proud to be the only casino in Cancun to offer a 30% bilingual staff. In addition two full time bilingual concierges are on duty to make your visit an enjoyable, hassle free experience.


All of the Dubai Palace Casino slot machines are manufactured in the US and over 80% are in English. The remaining slots have bilingual selection for easy play.

Our award winning restaurant is open 24 hours a day, 7 days a week.

You won't find a friendlier place in town than Dubai Palace Casino. Come play with us and see why we are THE casino in Cancun!

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TripAdvisor Reviewer Highlights

Read all 79 reviews
Visitor rating
  • 21
  • 23
    Very good
  • 17
  • 11
  • 7
Great gaming!!

Blackjack $50 peso table was a lot of fun. We won a little but enjoyed it a lot. Non alcohol drinks are free but be prepared to pay for alcohol.

4 of 5 starsReviewed July 18, 2015
Georgetown, Kentucky
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79 Reviews from our TripAdvisor Community

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Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
44 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago

Came here with my friend and our 2 wives (who love to gamble). The Dubai Palace is near downtown Cancun (not near the hotel zone where most of the tourists stay). I think this really affects the atmosphere in the casino. It felt like this was mostly patronized by locals. The wives only did slot machines but didn't really enjoy... More 

Thank Rick D
Miami, Florida
Level Contributor
95 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed September 20, 2015

The staff here killed my vibe from the get-go, and that's not something you want when you're gambling. I went to the 100 peso table, put cash on the table like I've done at every casino I've ever been to. This lady comes up and says she needs my ID and money to make me a card. Ok, no problem.... More 

3 Thank BackpacksAndMiles
Georgetown, Kentucky
Level Contributor
112 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 18, 2015

Blackjack $50 peso table was a lot of fun. We won a little but enjoyed it a lot. Non alcohol drinks are free but be prepared to pay for alcohol.

3 Thank Rlath82
Columbus, Ohio
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 23, 2015

Americans! Do not be afraid to visit Dubai Palace Casino - just hop into any cab and go! They will convert American dollars to Peso and then into credits onto a card - games are the same as in the US! I even played Texas Hold'em. Fun, clean, safe and cheap - great food at this casino as well.

7 Thank katiest3
Raleigh, NC
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 30, 2015

Visited several times during the period April 11-25th. Played 3 card poker, bingo machines and various slots. Tried the Caribbean Stud but they didn't have the bonus structure set up when we were there. I think they were putting it in place when we left to be available at a later time. Good beverage service and attentive waiters. Good selection... More 

3 Thank mchamoff
Cancun, Mexico
2 reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 30, 2015

Blackjack I so my game so that's wat I played there was rolllette poker at other tables. I had to pay 30pesos for. Drink. My gf left her I'd at the hotel so she could not pass security, not even to be an observer. So they fail to make more than 1000 pesos. But visit again

12 Thank Jaye S
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed March 1, 2015

We arrived in Cancun on Feb 8 2015 and stayed at the Grand Oasis. Myself in enjoy the casino life. So we got to know a cab driver that would wait for cab fairs across the street at the small strip mall. His name if interested is William. After talking with him a couple of nights he recommended the Dubai... More 

11 Thank jim r
DubaiPalace, Director de Relaciones con Clientes at Dubai Palace Casino, responded to this review

We appreciate the feedback from your recent visit, Jim. We're glad to hear you enjoyed our casino! Thank you for the review and we hope you'll join us again on your next trip to Cancún More 

San Antonio
Level Contributor
28 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed February 16, 2015

After reading many reviews we decided to give this place a try. We loved it! Everyone was very friendly, we felt completely safe, the bathrooms were extremely clean, beverage service was great and the drinks were reasonably priced. The machines are modern and most are in English. We spent an entire evening there, doubled our money and had a fantastic... More 

10 Thank crazyconnie
DubaiPalace, Director de Relaciones Públicas at Dubai Palace Casino, responded to this review

Thank you for letting us know about the great experience and time you had with us at Dubai Palace Casino. We wish you well and hope to see you again pretty soon in your next visit to Cancun! More 

Piarco, Saint George, Trinidad and Tobago
Level Contributor
16 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed February 13, 2015

Casino doesn't take US which was very inconvenient as a tourist. Also no one could speak English. Had to buy drinks which I definitely wasn't use to

2 Thank SueAnn1984
Belfast, Northern Ireland, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 25, 2015

My wife and I were looking for a Casino to visit in Cancun and chose Dubai Palace. Like the other reviews have stated, they only deal in pesos. We had to go to a nearby currency exchange at the mall to change our USD into peso. Once there, registering for a card takes about 10 minutes. You then take your... More 

4 Thank Gerard M

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