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Cancun Whale Shark Tours

Address: Luxurious Private Marina Hacienda Del Mar | Km 1.5 Carratera Pt Juarez/Punta Sam, Cancun 77500, Mexico
Phone Number: +52 1 984 168 4954
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Ranked #33 of 263 Activities in Cancun
Certificate of Excellence 2014
Owner description: Cancun Whale Shark Tours a TOP RATED Tour Company as determined by our Past clients via Trip...
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Attraction details
Owner description: Cancun Whale Shark Tours a TOP RATED Tour Company as determined by our Past clients via Trip Advisor. We have Provided High Quality Public & Private VIP Whale Shark Excursions since 2003. We offer Complete services including PickUps from Cancun Hotel Zone & Riviera Maya Hotels. Please read our reviews they Speak for themselves. Our Staff is highly trained & "Experienced".We welcome your participation with us in this "MAGICAL EXPERIENCE" Snorkeling with the oceans largest fish....The WHALE SHARK! Ck this OFF your Personal "BUCKET LIST

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483 reviews from our community

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Houston, Texas, United States
2 reviews
5 of 5 stars Reviewed December 17, 2014

Bucket list, "YES" thank you whale shark daddy. Everything you promised Elmer and Junior delivered. We recommended some one to y'all the night we returned to the El Presidente. We will be back in 2015. Save us a day on a VIP with Junior and Elmer in July I am bringing four friends. The whales were amazing, the video incredible,... More 

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WhaleSharkDaddy, Owner at Cancun Whale Shark Tours, responded to this review

YES you got our BEST & looks like they DID NOT DISSAPOINT! We'll be ready when you return for your ENCORE PERFORMANCE! Thanks for your Kind Words, I'll be sure to share with Elmer & Junior our Dynamic FATHER/SON TEAM! More 

Austin, Texas
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 8, 2014

Some of the reviews refer to the safety or the professionalism or complain about champagne. I can't write about the VIP package but can say the Regular Joe package was pretty fantastic. Sure, I saw some captains lose track of their divers - seriously, some were left in the water for more than half an hour while the boat chased... More 

Was this review helpful? Yes 2
WhaleSharkDaddy, Owner at Cancun Whale Shark Tours, responded to this review

Thank You for your kind comments I am concerned about the Creditcard issue. You never called us to ask. We Process ALL Creditcsrds thru the USA Encrypted system and not at our Departure Marina. I honestly dont know what that issue would be. ALL Creditcard data is kept in Central Offices. We processed Creditcsards for over 3000 Participants in 2014... More 

rio de Janeiro
Top Contributor
53 reviews 53 reviews
43 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 26, 2014

very very very good! for me it was the best tour we did ever! there are so many whale sharks that you loose count. it also have manta rays and wild dolphings in the way. the snorkeling at the reefs was really good too. it was the best trip we did in our lifes. we really enjoy the time we... More 

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WhaleSharkDaddy, Owner at Cancun Whale Shark Tours, responded to this review

So happy to know of your pleasure with our tour. I see you came a LONG DISTANCE to enjoy this AMAZING EXPERIENCE! Hope to see you again More 

Portland, Maine
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 19, 2014

The trip was fun, and I'd do it again, but I certainly wouldn't pay the extra money for the VIP package. The guy who picked us up at our hotel to take us to the boat refused to talk to us the whole trip. My young kids, who were very excited about the whales, kept asking him questions but he... More 

Was this review helpful? Yes 2
WhaleSharkDaddy, Owner at Cancun Whale Shark Tours, responded to this review

Sorry to hear you were not completely satisfied with the VIP experience. Unusual as 99% of our VIP clients RAVE about it. Let me address The Issues you raised re: the Transfer Driver. We Contract out the Transfer service to outside service providers. We have used STP CARIBE transfer Service the past 5 years with Excellent results. The drivers are... More 

Fort Lauderdale, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 9, 2014

I went with a dive club I belong to and would have been happy to see one whale shark. We saw dozens, and our Captain Imar and guide Locho were fantastic! They knew what they were doing, were very professional and we able to get us in the water right next to these amazing animals while still respecting them and... More 

Was this review helpful? Yes 1
WhaleSharkDaddy, Owner at Cancun Whale Shark Tours, responded to this review

THANKS for your KIND COMMENTS> I'll be sure to Copy Imar & Locho so they know of your satisfaction with their Professional Services. All ofourcrews BUST THEIR BUTTS every day to give each & every participant the BEST Whale Shark Adventure in Cancun. Look forward to seeing you again! More 

Pasadena, Maryland, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

We went for our 7 year anniversary mid September and had a blast! So glad we did this excursion. The water was terribly unclear and extremely rough conditions due to it being the last day of the season and a hurricane that had just went through. I ended up getting pretty seasick and I practically live on boats back home... More 

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WhaleSharkDaddy, Owner at Cancun Whale Shark Tours, responded to this review

THANKS for sharing your comments! We APPRECIATE your thoughts and glad you SHARE our concern for these Magestic Animals. All of us @ Cancun Whale Shark tours are dedicated to preserving the Whale Sharks and allowing each & every participant to enjoy the experience to the MAX! More 

London, England, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 attraction reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 30, 2014

The opportunity to see whale sharks up close... What a dream. And these guys are good, making sure you catch more than just a glimpse of these magnificent creatures. It's definitely worth renting a wet suit for the trip (which you can get just before casting off). It makes it easier to swim with the sharks than having to use... More 

Was this review helpful? Yes 1
WhaleSharkDaddy, Owner at Cancun Whale Shark Tours, responded to this review

So glad you had a Great Whale Shark Experience with us. Thanks for giving us the opportunity to give you YOUR BEST DAY! All of us @ Cancun Whale Shark Tours srive to give EACH & EVERY Participant this same Magical Experience! More 

england
Contributor
12 reviews 12 reviews
3 attraction reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 26, 2014

Went on 2 trips with this company -whales sharks & turtle/cenotes. Both were brilliant. Both times we were picked up as promised and our clearly knowledgable guides stayed with us for the whole trip giving us loads of information. During the boat journey to the whales shark site we were really well looked after by the lovely friendly crew and... More 

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WhaleSharkDaddy, Owner at Cancun Whale Shark Tours, responded to this review

So HAPPY to know you enjoyed your experiences in MOTHER NATURES AQUARIUM! You got too see and experience the finest outdoor tours in Cancun! More 

Top Contributor
59 reviews 59 reviews
17 attraction reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed October 19, 2014

I was initially a bit sceptical about booking this tour as I had heard horrific reports about 1 boat with loads of swimmers circling one whale shark etc but was assured after reading the website and talking to the 'Whale Shark Daddy' on the phone that their interests were of course to get you close to the whale sharks but... More 

Was this review helpful? Yes 1
WhaleSharkDaddy, Owner at Cancun Whale Shark Tours, responded to this review

THANKS For your kind commentary. We're so pleased your SPECIAL DAY with us was exactly as planned. All of us here @ Cancun Whale Shark Tours take pride in our services. We are NOT just another Tour Operator. We treat all clients as lifelong friends & we hope to perhaps to SEE you again! More 

Ladera Ranch, California
Contributor
13 reviews 13 reviews
3 attraction reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 9, 2014

Spent 5 days with my twin sister and 3 other girlfriends in Riviera Maya celebrating our 50th Birthdays. The highlight of our trip was the day spent with Elmer and Junior on a VIP boat out of Cancun to swim with the whale sharks. (I was very concerned about seasickness and wanted to make sure there was a private head... More 

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WhaleSharkDaddy, Owner at Cancun Whale Shark Tours, responded to this review

AHHH YES! Elmer & Junior our BEST fasther n Son team continue to shine! WHY ???? Because they genuinely LOVE what they do & they REALLY "CARE"About the Whale Sharks. Most other tour operators are only in it for the $$Bucks & simply go through the motions conducting tours! ALL of us @ Cancun Whale Shark Tours are DEDICATED in... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?