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Address: Carretera Cancun - Playa del Carmen Km. 40, Cancun, Mexico
Phone Number: +52 984 877.2400
Website
Activities: Horseback riding
Description: This park, only 30 minutes away from the craziness of Cancun, offers...
This park, only 30 minutes away from the craziness of Cancun, offers horseback rides along the coast. ** NOTE: To best satisfy the needs and preferences of our visitors Tres Rios Ecopark is now temporarily closed as major improvements are underway, the park will re-open for the 2007 summer season.**
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TripAdvisor Reviewer Highlights

Read all 46 reviews
Visitor rating
  • 26
    Excellent
  • 10
    Very good
  • 4
    Average
  • 2
    Poor
  • 4
    Terrible
Most recent review
Great vacation at Hacienda Tres Rios

We spent a great two weeks at Hacienda Tres Ríos in Riviera Maya. Lots to do every day. The staff is very pleasant and will go out of their way to make your stay pleasant. A... read more

5 of 5 starsReviewed March 26, 2015
Alain C
,
Ottawa, Canada
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46 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Portuguese first
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English first
Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
5 attraction reviews
5 of 5 stars Reviewed March 26, 2015 NEW

We spent a great two weeks at Hacienda Tres Ríos in Riviera Maya. Lots to do every day. The staff is very pleasant and will go out of their way to make your stay pleasant. A special mention to Luis is the buffet dining room. He is very attentive to make your morning meal enjoyable. We ate in the Asian... More 

Was this review helpful? Yes
Clavet, Canada
1 review
4 of 5 stars Reviewed March 25, 2015 NEW

The resort was beautiful but the beach wasn't very nice. I heard they were going to put more sand at the beach and in the water in front of the resort. The beach was damaged during the hurricane in 2008. The rooms were fantastic with jet tub on the balcony. Very clean. The food was okay. The mexican and asian... More 

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
4 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 23, 2015 NEW

We had a marvelous stay, delicios food, we did the sensorial tour and was a hit. Loved our extensive room and the pools. Service was great too!

Was this review helpful? Yes
Custer, South Dakota
Reviewer
4 reviews 4 reviews
4 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 29, 2014

Excellent way to unwind! Josefina and Rosalio did an awesome job with their kind, warm personality. Highly recommended.

Was this review helpful? Yes
San Diego, California
1 review
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed May 20, 2014

Very sad experience for Cancun/Playa del Carmen. When one works hard, plays little and/or is ill, one looks forward to a peaceful, relaxing and rejuvenating vacation, which is what this resort boasts and why we were very careful to choose it. How do we begin, there are too many mistakes to mention. Understaffing, poor customer service and lack of communication... More 

Was this review helpful? Yes 15
Sudbury
Contributor
20 reviews 20 reviews
4 attraction reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 15, 2014

Veronica, Juan Soteio, Angel provided good service both in the dining room and in room dining service. Avery in the cafe was a delight, Alex and Leonardo were excellent concierges .

Was this review helpful? Yes 1
Pembroke Pines
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2014

We loved everything about Tres Rios, everyone was above and beyond helpful, loved the pools and the delicious food and Martini Bar. Gracious concierge, and loved the romantic 'Moonlight Dinner on the Beach', that was very romantic, but it was quite windy that night.

Was this review helpful? Yes 1
Wichita, Kansas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 26, 2014

We just got back from the resort and had a fabulous time! The people working at the resort are wonderful, especially Sylvestor! Everyone was friendly and went out of their way to accomadate us! The food was great and loved the selection of resturants! We did have to go to the sales presentation and that is the only thing I... More 

Was this review helpful? Yes 1
Foster City, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 1, 2013

We have an amazing stay except for the long update from sales department and the bellboy before we left. We asked this bellboy if he knows where we can buy a luggage bag because we have an excess baggage. He told us that the will ask his friends, in short we thought hes helping us and then before our transport... More 

Was this review helpful? Yes
Puebla, Puebla, Mexico
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 21, 2013

Sad, tired, old park. You're better off just staying at your resort or going to the beach on your own. There was nothing "bad" but there was nothing special worth charging admission for. Special tanks for Jazmin Segura and Guillermo my guide in snorkel tour

Was this review helpful? Yes 4

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?