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Hard Rock Cafe Cancun

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Address: Blvd Kukulcan Lotes 10&10-C | Centro Comercial "Forum by the Sea" local A-20, Cancun 77500, Mexico
Phone Number: 52 9988818120
Description: Familiar American food at familiar American prices: you won't be getting...
Familiar American food at familiar American prices: you won't be getting authentic Mexican cuisine, but if you've ever eaten at this chain, you already knew that.
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TripAdvisor Reviewer Highlights

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  • 118
    Excellent
  • 95
    Very good
  • 48
    Average
  • 15
    Poor
  • 22
    Terrible
update my first review on the hotel

Hotel get 4 stars, did not find any issues with the hotel beside what I stated in my initial review of the place. Ms. Laura Martinez from customer care did get in touch and... read more

4 of 5 starsReviewed June 27, 2015
candy177
,
Long Beach, California

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298 Reviews from our TripAdvisor Community

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English first
Long Beach, California
Level Contributor
23 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 27, 2015

Hotel get 4 stars, did not find any issues with the hotel beside what I stated in my initial review of the place. Ms. Laura Martinez from customer care did get in touch and quickly assisting me in canceling the contract from the Leading-Destination sale rep. Thank you Ms Martinez for your caring and concern about the issue and for... More 

Was this review helpful? Yes
Fort Lauderdale, Florida
Level Contributor
54 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 24, 2015

Hard Rock Cafe in Cancun hotel zone is my favorite of this particular chain. The building is huge. A lot of cool memorabilia plus the Mexican touches in the decor. I love the cool painting in the high dome. The food is good, the prices are basically the same as in America. The service is great. They also have live... More 

Was this review helpful? Yes
Suwanee, Georgia
Level Contributor
9 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed June 22, 2015

Drove close to an hour to find out it was closed and has been for 4 months -- waste of time -- We went up to the two Hard Rock resorts to see if we could go into the cafes on the resorts and was told no - because they were all inclusive -- very big disappointment since we visit... More 

Was this review helpful? Yes 2
Seoul, Korea
Level Contributor
52 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed April 6, 2015

You do not feel welcome if you are not a guest at this location (this is a first ucko Hard Rock experience for me). The Rock Shop was small with very little selection. To get in you have to leave your driver's license at the front desk (ya right you know they got my expired one). I got my cup... More 

Was this review helpful? Yes 4
Canada
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed February 14, 2015

The HRC Cancun isn't closed for renovations but I was told that it is closed because the workers are on strike. Large black and red flags are stretched across the doors. Had to go visit the competitors near by.

Was this review helpful? Yes 12
Algonquin, Illinois
Level Contributor
20 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed February 8, 2015

The HRC website says where the cafe is, but IT IS CLOSED until 2016! We were encouraged to visit the new hotel on Cozumel, but it was too far from our hotel to visit.

Was this review helpful? Yes 7
Aylesbury, United Kingdom
Level Contributor
54 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed January 24, 2015

Little can be said about hard rock that hasn't been said before. The food is plentiful and very tasty. But what made the difference here are the prices. You can eat here for the same price as a harvester back in Britain. You could eat here every night even on a budget. Fantastic.

Was this review helpful? Yes 1
Santarem, Portugal
Level Contributor
68 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed January 2, 2015

I was been there in the afternoon and i liked it . More calm than at night but still you listen a very nice music and well decoration. Hard Rock typicall. I was been there again another day for eat and i liked it. All seems clean. People was nice. Good time spent in there for the two times.

Was this review helpful? Yes 1
Atlanta, Georgia
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 15, 2014

Attended a destination wedding. The Good: Much better than my last Cancun stay at Grand Oasis. Decent food options Clean rooms Fairly attentive staff. Helpful wedding staff. The Bad: Mother of the bride had jewelry stolen from her room. The jewelry was not locked up in the safe, unfortunately. Some of the food disappointed, like the desserts & the Market... More 

Was this review helpful? Yes 1
Level Contributor
71 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 84 helpful votes
2 of 5 stars Reviewed December 14, 2014 via mobile

Very Average chain . Not sure why I went here on holiday in Mexico as there is one in every mid size and up city on the planet. Very average American style food with very above average prices. Cool decor but really really not worth it.

Was this review helpful? Yes 3

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Additional Information about Hard Rock Cafe Cancun

Address: Blvd Kukulcan Lotes 10&10-C | Centro Comercial "Forum by the Sea" local A-20, Cancun 77500, Mexico
Phone Number: 52 9988818120
Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
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  • Is there a restaurant or café onsite?