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All 220 Cancun Attractions »

Olympus Tours

Av. Yaxchilan SM 17 Mz 2 Lote 13, Cancun 77500, Mexico
998-881-9030
Ranked #28 of 107 tours in Cancun
4.5 of 5 stars 287 Reviews
Type: Tours
Owner description: Olympus Tours is one of the largest ground operators in Mexico servicing the most popular tourist destinations such as Cancun, Riviera Maya, Cozumel,...... more » Owner description: Olympus Tours is one of the largest ground operators in Mexico servicing the most popular tourist destinations such as Cancun, Riviera Maya, Cozumel, Puerto Vallarta, Los Cabos and Mexico City. We specialize in: Airport Transfers, Tours and excursions, Meet and greet at the airport, Hotel accommodations, theme nights and activities for Groups and Incentives. « less
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287 reviews from our community

Visitor rating
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Date Rating
Denver, Colorado
1 review
1 of 5 stars Reviewed May 25, 2012 NEW

Olympus Tours was very accommodating and provided exceptional service...initially. Mike contacted me at our hotel, Dreams Resort in Puerto Vallarta, to make sure he had the correct tour information and to provide any other services we may have wanted to sign up for. He was very thorough in describing the tours and ensuring we had the correct dates and times.... More

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1 review
1 of 5 stars Reviewed May 23, 2012 NEW

Do not book through Oscar at the moon palace!!!! We booked transfers from moon palace to co co bongo on 21st may 2012. Supposed to pick us up at 9.30pm. They turned up at 10.10pm. Rep smoking in van even though it said not to. Driver was an absolute maniac and was driving dangerously fast. Told to meet outside At... More

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Martin Yam, Manager at Olympus Tours, responded to this review
May 24, 2012

Dear guest, thank you for sharing your experience with us, this is certainly not the service Olympus Tours want to deliver to our valuable customers and we have taken immediate action to make things right. One of our customer service executive is already working on this important matter, please allow us to contact you and follow up accordingly. You can... More

washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 21, 2012 NEW

Trip to Cozmel was a complete waste of money. Was told we would see aligator farm, doliphins and other places of interest. The only thing we did that they said we would do was snorkel and that was poorly organized. They took us to some tequila tour that was extremely offensive and nasty. I tried to get my money back... More

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Martin Yam, Manager at Olympus Tours, responded to this review
May 24, 2012

Dear guest, your review is very important for the Olympus Tours Team and for our local suppliers providing you with destination services. Cozumel and Tulum are tours that our guests have voted as one of the best and it really takes our attention the level of service you received. We are working with our local suppliers and our local representative... More

Moncks Corner, SC
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2012

George and our drivers were wonderful....made everything go smoothly for our group of 12. More

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Pittsburgh,Pa
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 13, 2012

This review is specifically for Olympus at the Valentin in Riviera Maya and for employees Elizabeth and Arturo. Great tours through this company and have used them on previous vacations. But this was a learning experience I need to share. My husband and our friend got painful ear infections and went to see the doctor at the resort. the story... More

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See 2 more reviews by travelgal323 for Cancun
Phoenix, Arizona, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2012

We used Olympus Tours at the hotel and the representatives were great. Jairo and Pamela were helpful with all of our questions. We need to make some changes to our tour and they made the calls for us. Even we had some problems, they made sure that everything was corrected to ensure that our stay and tours were great. The... More

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Dousman, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2012

The earlier reviews were right! Best way to get to your hotel in Cancun is via a pre-arranged shuttle. We booked with Olympus Tours and they were there waiting for us at the airport and at the hotel for our trip back. First impression - fabulous. Our rep was standing at the base of the escalator with a large-print sign... More

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Chandler, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 10, 2012

We had a large group of friends wanting to go on a catamaran trip for the day. We met with Carolina of Olympus Tours and she was simply FANTASTIC!! She worked with our entire group to ensure we received exactly what we wanted and she left voice mails for each couple to ensure we were informed about the pickup time... More

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Conroe, Texas
1 review
5 of 5 stars Reviewed May 8, 2012

We went to Cancun in May 2012. When we arrived at the airport there was reps with Olympus Tours waiting for us to load our luggage and take us to our resort. There staff was was very friendly and courteous. When we arrived to our resort, the room was not what we booked. The next day we meet with our... More

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Springfield, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 8, 2012

Unfortunately, we booked our transportation to and from the airport thru Olympus Tours. We were able to locate them outside of the airport with no problem and were the last couple loaded into a van. Even though we were not waiting on anyone else to join our shuttle, we waited at least 15 minutes for our driver to stop chatting... More

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