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Cozumel Tours

Address: 4A 25 Bis Sur | 15 Y 17, 77600, Mexico
Phone Number: 987-105-5257
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Ranked #526 of 1,210 Activities in Yucatan Peninsula
Owner description: Cozumel Tours is a very personalized and flexible tour company owned and operated by North...
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Attraction details
Owner description: Cozumel Tours is a very personalized and flexible tour company owned and operated by North Americans who want to share the love of Cozumel.
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82 reviews from our community

Visitor rating
Date | Rating
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English first
Atlanta, Georgia
1 review
5 of 5 stars Reviewed December 3, 2014

Went on private family of 16 snorkel trip with Susan Beech of Cozumel Tours. Was one of the best trips family has ever taken. Arrived in Cosumel via cruise ship and Susan met us at exit of pier and had prearranged taxis. She accompanied us on boat, provided equipment and snacks which were outstanding. Highly recommend this company for anyone... More 

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Mount Carmel, Pennsylvania, United States
17 reviews 17 reviews
6 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 10, 2014

any experience is worth doing right, that being said you will not be disappointed here. Ask for a custom tour, let the guide know what you like and if you have any mobility limitations, they will be happy to assist and accommodate and customize a tour that will leave you with a smile.

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Atlanta, Georgia
19 reviews 19 reviews
6 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 7, 2014

I had researched many companies and compared private tours vs group tours, as I was unsure which would be the best fit for my mom (65 yrs old) and I. She is very mobile, but has issues with her leg when standing for long period of time or climbing many stairs. We wanted to see Cozumel but the off-roading excursions... More 

Was this review helpful? Yes 1
Hickory, North Carolina
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 29, 2014

I have cruised to Cozumel many times and booked excursions through Cozumel Tours with great success. Be sure to ask about a custom tour...Susan can help make it just right for you!

Was this review helpful? Yes 2
Senior Contributor
24 reviews 24 reviews
8 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 12, 2014

We recently took a western Caribbean cruise on NCL and one of the stops was Cozumel. We were taking our 15yr old grandson on his first cruise and really wanted to make our trip memorable. After reviewing ratings for various tours on Tripadvisor, I opted to take the "Secret River" excursion. The ferry ride to Playa Del Carmen was pleasant.... More 

Was this review helpful? Yes 1
Bloomington, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 28, 2013

We were in Cozumel on the Carnival Legend excursion and unfortunately, we only got through the Segway training with Lorenzo and Omar when it started to rain too hard to continue. The guys with the tour couldn't have been nicer and they even refunded our money 100%. We were so disappointed the weather didn't cooperate because we were really looking... More 

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Port O'Connor, Texas
14 reviews 14 reviews
4 attraction reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 17, 2013

Cozumel was unimpressive. The shopping was mostly ‘standard’ but considered ‘upscale’ if you stayed in a three block area along the front street in the middle of ‘downtown’. If you were of a mind to, you could purchase diamonds there at a ‘guaranteed’ price and that came with a ‘warranty’. My shopping was limited to a couple of T-shirts, a... More 

Was this review helpful? Yes 1
Gulf Breeze, FL
Senior Contributor
30 reviews 30 reviews
13 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 20, 2013

We have toured the island several times with this company and their tour guide, Gus, is the best. We plan on using this company next time we come to Cozumel.

Was this review helpful? Yes 1
Top Contributor
71 reviews 71 reviews
31 attraction reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed June 18, 2013

We were on a RCI cruise and booked this from reviews on TA. They were very nice and the communication prior to getting to Cozumel was great. They can not pick guests up at the pier because the taxis apparently will not let them pull up there. Therefore, you must take a taxi to the town which is quick but... More 

Was this review helpful? Yes 5
Cozumel, Mexico
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 1, 2012

Do not trust these people they deal with bad tour operators and don't care about customer feedback because they only care about the money. They never helped me when I needed assistance and took them over a week to respond when it was just a little too late. There is no other way to leave feedback because they delete bad... More 

Was this review helpful? Yes 11
Coztours, Owner at Cozumel Tours, responded to this review

Please check which tour company you are sending a review for...We are www.cozumeltours.com. We do not offer any horseback riding tours. I have asked Tripadvisor to remove any negative responses to reviews when I respond to them. Contact us directly at cozumeltours@yahoo.com. Thanks Susan Beech owner. More 

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Questions & Answers

Questions? Get answers from Cozumel Tours staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?