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Address: 4A 25 Bis Sur | 15 Y 17, 77600, Mexico
Phone Number: 987-105-5257
Website
Description: Cozumel Tours is a very personalized and flexible tour company owned and...
Cozumel Tours is a very personalized and flexible tour company owned and operated by North Americans who want to share the love of Cozumel.
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TripAdvisor Reviewer Highlights

Read all 94 reviews
Visitor rating
  • 51
    Excellent
  • 23
    Very good
  • 10
    Average
  • 5
    Poor
  • 5
    Terrible
Private jeep tour

Just returned from Cozumel on a Norwegian Dawn cruise. We booked with Cozumel Tours before leaving home for a private jeep tour. We initially decided to go with this company... read more

4 of 5 starsReviewed February 8, 2015
AddieW
,
louisiana
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94 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Swansea, Illinois
Senior Contributor
47 reviews 47 reviews
13 attraction reviews
90 helpful votes 90 helpful votes
2 of 5 stars Reviewed May 11, 2015

We booked on Internet prior to our cruise a snorkel/ ATV exclusion at 12:30 leaving from Playa Uvas beach club. We arrived an hour early and checked in. At 12:30 we were told we were waiting for another couple. They never arrived and we left the club fit the ATV sit after 1 pm. It took 15-20 min to get... More 

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Chicago, Illinois
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 1, 2015

Had a great tour of the island, shopping, snorkeling...all we asked for..Great knowledgeable guide, know how to see and do the most! Wonderful trip, will use again if we are out on the island!

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louisiana
Contributor
15 reviews 15 reviews
12 attraction reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 8, 2015

Just returned from Cozumel on a Norwegian Dawn cruise. We booked with Cozumel Tours before leaving home for a private jeep tour. We initially decided to go with this company because of the tour price which was cheaper than other similar full day island jeep tours. The pricing is somewhat misleading as the cost is for 3 hours, however if... More 

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Queen Creek AZ
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 6, 2015

We took this as a shore excursion on Royal Caribbean in October. We had to walk to the destination, watch the standard safety video, then practice. The instructors were very patient as we had some who had never ridden a Segway before. They taught them privately then incorporated them into our group. The equipment was extremely used and I wasn't... More 

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Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

Went on private family of 16 snorkel trip with Susan Beech of Cozumel Tours. Was one of the best trips family has ever taken. Arrived in Cosumel via cruise ship and Susan met us at exit of pier and had prearranged taxis. She accompanied us on boat, provided equipment and snacks which were outstanding. Highly recommend this company for anyone... More 

Was this review helpful? Yes 1
Mount Carmel, Pennsylvania, United States
Contributor
17 reviews 17 reviews
6 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 10, 2014

any experience is worth doing right, that being said you will not be disappointed here. Ask for a custom tour, let the guide know what you like and if you have any mobility limitations, they will be happy to assist and accommodate and customize a tour that will leave you with a smile.

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Atlanta, Georgia
Contributor
19 reviews 19 reviews
6 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 7, 2014

I had researched many companies and compared private tours vs group tours, as I was unsure which would be the best fit for my mom (65 yrs old) and I. She is very mobile, but has issues with her leg when standing for long period of time or climbing many stairs. We wanted to see Cozumel but the off-roading excursions... More 

Was this review helpful? Yes 1
Hickory, North Carolina
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 29, 2014

I have cruised to Cozumel many times and booked excursions through Cozumel Tours with great success. Be sure to ask about a custom tour...Susan can help make it just right for you!

Was this review helpful? Yes 2
Senior Contributor
24 reviews 24 reviews
9 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 12, 2014

We recently took a western Caribbean cruise on NCL and one of the stops was Cozumel. We were taking our 15yr old grandson on his first cruise and really wanted to make our trip memorable. After reviewing ratings for various tours on Tripadvisor, I opted to take the "Secret River" excursion. The ferry ride to Playa Del Carmen was pleasant.... More 

Was this review helpful? Yes 1
Bloomington, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 28, 2013

We were in Cozumel on the Carnival Legend excursion and unfortunately, we only got through the Segway training with Lorenzo and Omar when it started to rain too hard to continue. The guys with the tour couldn't have been nicer and they even refunded our money 100%. We were so disappointed the weather didn't cooperate because we were really looking... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cozumel Tours and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?