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Gran Hotel Ciudad de Mexico

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Address: Av. 16 de Septiembre # 82 | Centro Histórico, Mexico City, Mexico
Phone Number: +52 (55) 1083 7700
Website
Description: This hotel has an exquisitely ornate lobby.

TripAdvisor Reviewer Highlights

Read all 133 reviews
Visitor rating
  • 72
    Excellent
  • 41
    Very good
  • 17
    Average
  • 1
    Poor
  • 2
    Terrible
Great place!!!

I really enjoyed my stay here. The staff is very friendly and polite like Sergio Consuelo Ibarra and belly boy Javier were very kind to me.

5 of 5 starsReviewed March 13, 2015
gabriela o
via mobile
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133 Reviews from our TripAdvisor Community

Date | Rating
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English first
1 review
5 of 5 stars Reviewed March 13, 2015 via mobile

I really enjoyed my stay here. The staff is very friendly and polite like Sergio Consuelo Ibarra and belly boy Javier were very kind to me.

Was this review helpful? Yes
chicago
Senior Contributor
37 reviews 37 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 9, 2015 via mobile

For the money, the level of service is superior to any of its competitors. Location is superb and it has that old historic style with a Mexican twist. From start to finish, the staff are excellent. Sergio at the front desk was charm personified. The concierge was so helpful and little touches like a glass of champagne when you arrive,... More 

Was this review helpful? Yes
Top Contributor
93 reviews 93 reviews
24 attraction reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed December 19, 2014

My office had a party on the rooftop and I really enjoyed the setting overlooking the zocalo. It's even better if the zocalo is decorated with lights for Independence Day or Christmas. Food, drinks, and service were all okay, but the view makes this place close to perfect.

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San Francisco, CA
Contributor
11 reviews 11 reviews
4 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 13, 2014 via mobile

Stayed here for 3 nights and it was perfect all around. The staff were extremely helpful and friendly. I loved the uniforms of the doormen. Freddy and Renato made us feel at home and were always gracious. The Tiffany glass in the lobby was awesome. Many people not staying at the hotel would stop by to check out the lobby.... More 

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California
Top Contributor
1,703 reviews 1,703 reviews
1,082 attraction reviews
732 helpful votes 732 helpful votes
4 of 5 stars Reviewed November 20, 2014 via mobile

Did not stay here but wish I could afford to! Wandered in looking for a refreshment.wHat an amazing lobby! I will return if not to stay!

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old town
Senior Contributor
49 reviews 49 reviews
18 attraction reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 8, 2014

We did not stay here but popped in to have a glass of wine in the afternoon. The view over the Zocalo is amazing and we had the good fortune of being their as the Dia de los Muertos was being set up. It was a great way to enjoy the excitement without the crowds.

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Top Contributor
699 reviews 699 reviews
372 attraction reviews
172 helpful votes 172 helpful votes
3 of 5 stars Reviewed October 18, 2014

I have been to several weddings here ... it is a popular place for weddings because the architecture is indeed very nice. However the food and service at the weddings has been below average.

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Brisbane, Australia
Senior Contributor
27 reviews 27 reviews
5 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 7, 2014

We ate breakfast at the restaurant of this beautiful hotel. Great food and great service. The Hotel Lobby is amazing with the Pandora Stain Glass Roof, but the food was great as well. I had a traditional Mexican Breakfast, in one of the most historical hotels in Mexico. Amazing!

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Mexico City, Mexico
Top Contributor
432 reviews 432 reviews
127 attraction reviews
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed September 20, 2014

This place is a downtown landmark. It used to be a high end department store, but know a beautiful hotel with an amazing lobby. Worth the short visit if you are around.

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Chicago, Illinois
Top Contributor
59 reviews 59 reviews
15 attraction reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed May 3, 2014

Everyone must stop by this hotel on their visit to Central Historico. You can walk through the lobby, take pictures with the door man with the giant chandeliers. But the upstairs restaurant, La Terrazo, has magnificent views of the Zocalo. We were lucky enough to get a table by the edge, (mid afternoon, right before a concert was to start),... More 

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  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?