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Gran Hotel Ciudad de Mexico

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Address: Av. 16 de Septiembre # 82 | Centro Histórico, Mexico City, Mexico
Phone Number: +52 (55) 1083 7700
Website
Description: This hotel has an exquisitely ornate lobby.

TripAdvisor Reviewer Highlights

Read all 136 reviews
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  • 75
    Excellent
  • 41
    Very good
  • 17
    Average
  • 1
    Poor
  • 2
    Terrible
There is nothing better than this

I have visited Mexico City over 100 times in last 30 years. I stayed many good hotels but by far this is the best. Super nice classic room. Restaurant over looking Zocalo... read more

5 of 5 starsReviewed May 20, 2015
Jimmy S
,
Lewisville, Texas
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136 Reviews from our TripAdvisor Community

Date | Rating
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English first
Lewisville, Texas
Top Contributor
56 reviews 56 reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed May 20, 2015

I have visited Mexico City over 100 times in last 30 years. I stayed many good hotels but by far this is the best. Super nice classic room. Restaurant over looking Zocalo , services are among top of the world as true five star hotel.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed March 13, 2015 via mobile

I really enjoyed my stay here. The staff is very friendly and polite like Sergio Consuelo Ibarra and belly boy Javier were very kind to me.

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chicago
Senior Contributor
37 reviews 37 reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 9, 2015 via mobile

For the money, the level of service is superior to any of its competitors. Location is superb and it has that old historic style with a Mexican twist. From start to finish, the staff are excellent. Sergio at the front desk was charm personified. The concierge was so helpful and little touches like a glass of champagne when you arrive,... More 

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Top Contributor
96 reviews 96 reviews
25 attraction reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed December 19, 2014

My office had a party on the rooftop and I really enjoyed the setting overlooking the zocalo. It's even better if the zocalo is decorated with lights for Independence Day or Christmas. Food, drinks, and service were all okay, but the view makes this place close to perfect.

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San Francisco, CA
Contributor
11 reviews 11 reviews
4 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 13, 2014 via mobile

Stayed here for 3 nights and it was perfect all around. The staff were extremely helpful and friendly. I loved the uniforms of the doormen. Freddy and Renato made us feel at home and were always gracious. The Tiffany glass in the lobby was awesome. Many people not staying at the hotel would stop by to check out the lobby.... More 

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California
Top Contributor
1,703 reviews 1,703 reviews
1,082 attraction reviews
791 helpful votes 791 helpful votes
4 of 5 stars Reviewed November 20, 2014 via mobile

Did not stay here but wish I could afford to! Wandered in looking for a refreshment.wHat an amazing lobby! I will return if not to stay!

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old town
Senior Contributor
49 reviews 49 reviews
18 attraction reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 8, 2014

We did not stay here but popped in to have a glass of wine in the afternoon. The view over the Zocalo is amazing and we had the good fortune of being their as the Dia de los Muertos was being set up. It was a great way to enjoy the excitement without the crowds.

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Top Contributor
700 reviews 700 reviews
373 attraction reviews
183 helpful votes 183 helpful votes
3 of 5 stars Reviewed October 18, 2014

I have been to several weddings here ... it is a popular place for weddings because the architecture is indeed very nice. However the food and service at the weddings has been below average.

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Brisbane, Australia
Senior Contributor
27 reviews 27 reviews
5 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 7, 2014

We ate breakfast at the restaurant of this beautiful hotel. Great food and great service. The Hotel Lobby is amazing with the Pandora Stain Glass Roof, but the food was great as well. I had a traditional Mexican Breakfast, in one of the most historical hotels in Mexico. Amazing!

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Mexico City, Mexico
Top Contributor
433 reviews 433 reviews
127 attraction reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed September 20, 2014

This place is a downtown landmark. It used to be a high end department store, but know a beautiful hotel with an amazing lobby. Worth the short visit if you are around.

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Questions & Answers

Questions? Get answers from Gran Hotel Ciudad de Mexico staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?