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Address: Beach in front of El Cid, El Moro, Sinaloa, Mazatlan, Mexico
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TripAdvisor Reviewer Highlights

Read all 200 reviews
Visitor rating
  • 100
    Excellent
  • 55
    Very good
  • 29
    Average
  • 7
    Poor
  • 9
    Terrible
Service

they have good service the hotel room is what we were expecting , they have a very fine restaurant , the shell is called and the people are very friendly, excellent food, treated... read more

4 of 5 starsReviewed yesterday
Janeth S
,
Modesto, California

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200 Reviews from our TripAdvisor Community

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Modesto, California
2 reviews
4 of 5 stars Reviewed yesterday NEW

they have good service the hotel room is what we were expecting , they have a very fine restaurant , the shell is called and the people are very friendly, excellent food, treated me wonderfully michael and the waiter alberto and the girls yamileth and alice.

Helpful?
Thank Janeth S
Chippewa Falls, Wisconsin
Level Contributor
156 reviews
45 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great view of islands and fun beach to walk. Hawkers are present but not too bothersome. We really enjoyed the area.

Helpful?
Thank JohnF1949
BRANTFORD
Level Contributor
14 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Marked average only because of the beach vendors that hound you relentlessly. The sand is nice and there are chairs to be had if you can stand the vendors

Helpful?
Thank THYRA S
Minnesota
Level Contributor
28 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

One of the nicest spots to hang out in Mazatlan. The beach is clean and the people are friendly. You can choose to stay up by the hotel and lay out or down by the beach both areas are very nice.

Helpful?
Thank sparrow2027
Vancouver, British Columbia, Canada
2 reviews
5 of 5 stars Reviewed 5 weeks ago

I can't say enough good things about the staff and the location of the El Cid in Mazatlan. The people couldn't be friendlier and the location is perfect. Great beaches, 27 hole golf course, and the food is excellent at the many restaurants inside the resort. I especially love having breakfast on the beach at the La Concha restaurant. It... More 

Helpful?
Thank Randy G
Vancouver, Canada
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 21, 2015 via mobile

Just got back from a two week stay in Mazatlan. Everything from the airport pick up to final check out went as smooth as silk. Stayed in a renovated one bedroom unit with a great view of the beach and city. The continual renovations keep El Moro up to date and the property is immaculate. As usual the staff at... More 

Helpful?
Thank Greg G
LaRomana
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 10, 2015

We just returned from 5 nights at the El Cid Moro. We spent our first week at the Riu at Emerald Bay. Wish we would have stayed at the Riu for both weeks. This is my second trip to the El Cid. We were lucky and got one of the updated rooms. The resort is very clean and the pool... More 

Helpful?
1 Thank Firsttimer2LaRomana
Los Ranchos de Albuquerque, New Mexico
Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 17, 2015

This all inclusive resort was excellent. Beautiful accommodations provided for a marvelous stay that merits a repeat!

Helpful?
Thank ReinaRomero
Sioux Falls, South Dakota
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 16, 2015

Had a reservation for a two bedroom and they only gave me a one bedroom. They over book. Had reservations twice and the restaurants were closed.

Helpful?
Thank Nancy G
Coon Rapids, Minnesota
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 26, 2015

Poor service. Facilities 2 Star at best. This place need a major overhaul. Staff is not helpful. Many beautiful hotels on this strip. Avoid this one. Very disappointed.

Helpful?
Thank Deborah S

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?