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Address: New Providence Island
Phone Number: (242) 363-3000
Website

TripAdvisor Reviewer Highlights

Read all 144 reviews
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  • 29
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    Terrible
Not worth the $

Service was average. Not worth the price they charge. The facilities are not co-ed which suxs especially when you are going to couples massage. The spa didn't carry cucumber... read more

3 of 5 starsReviewed April 30, 2015
Jin3sh
,
Jessup, Maryland
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144 Reviews from our TripAdvisor Community

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Date | Rating
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English first
rancho cucamonga
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 9, 2015

My wife and I stayed at Atlantis for a babymoon and look forward to a couples massage. I was never given paperwork to complete listing any medical issues, allergies, problem areas, etc. However, i mentioned to my massage therapist that I had hernia surgery almost three months before, but thankfully was medically cleared by the doctor and looking forward to... More 

Was this review helpful? Yes 1
Jessup, Maryland
Level Contributor
14 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 30, 2015

Service was average. Not worth the price they charge. The facilities are not co-ed which suxs especially when you are going to couples massage. The spa didn't carry cucumber slices for relaxation which was weird. Didn't meet our expectations.

Was this review helpful? Yes 3
Boston, Massachusetts, United States
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed March 23, 2015

My daughter & I have visited this spa in our past visits to Atlantis. This time our experience was so disappointing that it's hard to believe it's the same spa. I walked in to make appts for both of us the following day. They said they had plenty of appts available for the next few days. This should have tipped... More 

Was this review helpful? Yes 3
New York City, New York
Level Contributor
143 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed March 7, 2015

You must take a few hours & book an appointment while staying at the Atlantis! Request Enga for your treatment as she was awesome! Go at least an hour before your appointment to enjoy the steam room & sauna area!

Was this review helpful? Yes 3
Jamesport, Missouri
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 18, 2015

Overpriced and nail tech acted as if this was her first time ever doing a manicure and didn't seem concerned about my satisfaction at all. Nail tech kept getting up and leaving me setting. Not impressed with the looks of my nails once manicure was done. I expected much better service for the setting and price. Simply unhappy with overall... More 

Was this review helpful? Yes 2
Tupelo
Level Contributor
115 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed January 30, 2015

I tried a massage at Mandara as I typically do when traveling. The quality of my therapist was novice at best. The price was inflated for what I classify as a very average experience. I felt rushed from the moment I checked in. I can't speak for all of the services that this spa provides, but I can say I... More 

Was this review helpful? Yes 2
Cristina S, Marketing Director at Mandara Spa at Atlantis, responded to this review

Dear mgriffis22, Thank you for sharing your Mandara Spa experience and congratulations on the new addition to your family. It seems that in the midst of worrying about whether a massage was suitable for you given the circumstances, the therapist did not properly handle matters. We can assure you that this is an unusual circumstance and that it probably stemmed... More 

boston ma
Level Contributor
21 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed January 16, 2015

Waste of $$. The first 2 services that i requested were "not available". The service I did have was not as it was described. Treatment room was extremely small. disappointing...

Was this review helpful? Yes 2
Cromwell, Connecticut
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed January 3, 2015

When you visit the Mandara Spa, keep an eye on your wallet, or you will be sorry. My wife and I ordered an in-suite couple’s massage while on our vacation at Atlantis. When we were presented with the bill, they provided one number on the bill (not itemized; just 1 number) which looked extremely high, but I made the dire... More 

Was this review helpful? Yes 5
Atlanta, Georgia
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 31, 2014 via mobile

Spa experience was seriously lacking. The line I in process took la long time, the locker room facilities were in poor shape, the hot tub in the women's locker room was not working, and in the men's room they were out of robes. In the unisex waiting area there was trash, empty cups and plenty of workers walking around not... More 

Was this review helpful? Yes 2
DC
Level Contributor
160 reviews
86 attraction reviews
common_n_attraction_reviews_1bd8 141 helpful votes
1 of 5 stars Reviewed November 29, 2014

I got a Swedish massage, which was in "special" for $99 plus mandatory 20% gratuity, paid in advance (regardless of service?) Then I paid for the "add-in" of the conditioning foot treatment. What that meant was I paid an extra $40 and she focused on the feet for 10 minutes. Of the 50 minute massage I had already paid for.... More 

Was this review helpful? Yes 3

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Additional Information about Mandara Spa at Atlantis

Address: New Providence Island
Phone Number: (242) 363-3000
Location: Caribbean  >  Bahamas  >  New Providence Island  >  Paradise Island

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