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Address: 1 Bay St in Cruz Bay | P.O. Box 716, Cruz Bay 00831, St. John
Phone Number: +1 340-693-8999
Website
Today
8:30 am - 8:00 pm
Closed now
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Hours:
Sun 8:30 am - 6:00 pm
Mon - Sat 8:30 am - 8:00 pm
Description: Diving, snorkeling, Boat Trips, concierge, and island information

TripAdvisor Reviewer Highlights

Read all 201 reviews
Visitor rating
  • 163
    Excellent
  • 14
    Very good
  • 6
    Average
  • 9
    Poor
  • 9
    Terrible
Big group, big success

I brought my class of 20 teenagers from NY to St. John and wanted to make sure they got to see the marine environment properly. Low Key handled the large group rather well, showed... read more

4 of 5 starsReviewed March 30, 2015
JackSzcz
,
Sag Harbor, New York
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201 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Sag Harbor, New York
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 30, 2015 NEW

I brought my class of 20 teenagers from NY to St. John and wanted to make sure they got to see the marine environment properly. Low Key handled the large group rather well, showed us really awesome wildlife, and did it all with a smile. Some of my kids were also getting certified and the instructors were amazing. My hats... More 

Was this review helpful? Yes
East Greenwich, Rhode Island
Contributor
15 reviews 15 reviews
4 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 29, 2015 NEW

Extremely friendly and very knowledgable. Summer went out of her way to not only check out setup but made sure she knew the workings and releases on our personal gear. Missy personally dove the first dive of the Rhone with my 14 year old daughter. She was limited to 70 feet because of her junior advanced certification. Without Missy's suggestion... More 

Was this review helpful? Yes
Hockessin, Delaware
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 25, 2015

We had a great time diving with Low Key! They were very knowledgable and attentive with us. We will definitely be back next time we are in St John.

Was this review helpful? Yes
Lewes, Delaware
1 review
5 of 5 stars Reviewed March 24, 2015

Overall great diving experience. The captain and staff were very helpful and knowledgeable. My friend and I had a great time, I would highly recommend Low Key.

Was this review helpful? Yes
Newcastle, Maine
2 reviews
4 of 5 stars Reviewed March 12, 2015

After not diving for 8 years, the staff at Low Key made me so comfortable and ready to get back underwater. The staff at the shop were really helpful and excited for us when we booked our dive--my husband hadn't been diving for 6 years, so this was a major refresher for both of us. The dive experience was great--our... More 

Was this review helpful? Yes
New York City, New York
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 12, 2015

Over all my experience at Low Key was good. We had fun, good dive spots, not problems with the equipment and our dive guide was good to. We got split up into small groups of 3-5 people with a dive guide each. Some of us were doing their certification but that didn't do any difference. They just did their skills... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 9, 2015

The folks were friendly but they broke their own rule of 6 divers per dive master. They also did not personalize the weights for the diver. They just started you with 8 lbs and added weights to your BCD pockets until you sunk. There were 7 divers with my leader. They lost me underwater and I surfaced alone and in... More 

Was this review helpful? Yes 1
Delmar, New York
Top Contributor
77 reviews 77 reviews
15 attraction reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 6, 2015

I am a beginning diver and got my Open Water certification through Low Key. I was very impressed by the quality of the instruction that I received...thoughtful, patient and attentive...and the knowledge and experience of the instructors was evident. Because I am slightly disabled I needed some extra help, which was provided cheerfully. And the underwater experience was simply fabulous.... More 

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Lansing, Michigan
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 11, 2015

Very professional dive masters and boat captains. Good briefing before dives. Storage available if you are diving on multiple days. Lots of freedom if you are an experienced diver. Nice dive shop with friendly staff and attractive merchandise.

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Fort Mill, South Carolina
Top Contributor
72 reviews 72 reviews
5 attraction reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed February 8, 2015

Before our trip to St. John, I researched five dive operations - both on line and talking with them by phone. My top choice was Low Key Watersports and we are very glad that we dove with them. Low Key is a safety conscious operation with genuinely nice staff and friendly, helpful, and experienced crew members. We dove with them... More 

Was this review helpful? Yes

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?