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Address: 37 Main St., Charlotte Amalie, St. Thomas
Phone Number: +1 800-524-2010
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Today
9:00 am - 5:30 pm
Closed now
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Hours:
Sun - Sat 9:00 am - 5:30 pm
Activities: Shopping

TripAdvisor Reviewer Highlights

Read all 93 reviews
Visitor rating
  • 64
    Excellent
  • 7
    Very good
  • 1
    Average
  • 6
    Poor
  • 15
    Terrible
Great selection of everything

Had nice people to deal with, pleasant atmosphere and the Manager's last name was Service - and that's what she gave - A+. good prices on Movado watches as well.

4 of 5 starsReviewed June 21, 2015
Jim B
,
Greenville, SC
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93 Reviews from our TripAdvisor Community

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Date | Rating
  • Danish first
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Providence
2 reviews
5 of 5 stars Reviewed September 1, 2015 NEW via mobile

Stop by this shop if you are buying jewelry. Ask for Tamika, sales associate.Very helpful but not pushy. So knowledgeable and a pleasant personality.

Was this review helpful? Yes
A TripAdvisor Member
5 of 5 stars Reviewed September 1, 2015 NEW

Wonderful sales person. Very patient, helpful and informative. I felt very comfortable in the store. Thanks for great service.

Was this review helpful? Yes
Ellicott City, Maryland
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 30, 2015 NEW

If you find yourself in Charlotte Amalie on the island of St. Thomas, you must stop by Little Switzerland. The merchandise and the staff, in particular Avis K, were well worth the trip. Not only was I provided with excellent service, I found the merchandise reasonably price. Avis and her team even cleaned my wedding ring for free while I... More 

Was this review helpful? Yes
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

Thanks for your review, Elesha B! We’re glad that you enjoyed your visit. More 

Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 25, 2015

Right before we left for the airport, we stopped by Little Switzerland just looking around. Our experience was truly amazing. We were approached by Luis and talked with him for quite some time before we made two purchases. He was so kind along with Rick and Ginger. Such lovely people. We even exchanged numbers with Luis to keep in contact.... More 

Was this review helpful? Yes 1
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

Hi Chanel V, Thank you for your review. We’re pleased to hear that your experience was so enjoyable. Visit us again soon! More 

Level Contributor
34 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed August 24, 2015

Purchased a leather "j Lo Endless" bracelet at Little Switzerland. Prior to purchasing it, I asked the sales person if it would accommodate Pandora charms (because it seemed a little thick), and she said "of course". Got back on the ship that night, and tried one of my Pandora charms and, nope won't fit. Very disappointed, now out $70 for... More 

Was this review helpful? Yes
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

Hi Meilandla, Thank you for your review. We understand your disappointment and ask that you contact our Customer Service team to discuss the resolution. Contact Info: (877) 800-9998 || Monday - Friday || 8am - 5pm EST Thank You, The Little Switzerland Customer Service Team More 

Sinking Spring, Pennsylvania
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 21, 2015

Bought Watch ! Got a Great deal. Pete and the manager were nice and were knowledgeable about all the watches. Had the best time ever buying a watch. Fun Fun Fun.

Was this review helpful? Yes 1
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

Glad you had a great time! Enjoy your watch! More 

Southport, North Carolina
1 review
1 of 5 stars Reviewed August 4, 2015

people are very pushy and want to fill you up on alcohol and tell you about the no interest plans. Bought a tag heuer watch under sure pressure decided to return it later that afternoon after buying an engagement ring from Grand Jewelers (the best in St. Thomas and they will take anything back at anytime) Little Switzerland told me... More 

Was this review helpful? Yes
LittleSwitzerlandHQ, Guest Relations Manager at Little Switzerland, responded to this review

Hi Todd, Thank you for your review and feedback. We apologize for the misunderstanding regarding our return policy and hope that you allow us to correct the issue. Please contact our Customer Service Manager to discuss your options. Customer Service Contact Info: (877) 800-9998 || Monday - Friday || 8am - 5pm EST Thank you, Lauren More 

Level Contributor
31 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 1, 2015

Now I understand It's probably irritating that a lot of tourists come into this store to receive the "free pendant" offered by the travel agency, but going in, I surely didn't expect to get eye rolls and attitude by the woman helping us .....the one with the purple lipstick. Her supervisor tried very hard to sell us some jewelry, however,... More 

Was this review helpful? Yes
LittleSwitzerlandHQ, Guest Relations Manager at Little Switzerland, responded to this review

Dear ARakers, Thank you for your feedback and review. We are so sorry to hear the you did not have an enjoyable experience with one of our sales consultant. Customer service is taken very seriously at Little Switzerland and are investigating the incident internally. We would like to make it up to you and encourage you to reach out to... More 

Greenville, SC
Level Contributor
16 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 21, 2015

Had nice people to deal with, pleasant atmosphere and the Manager's last name was Service - and that's what she gave - A+. good prices on Movado watches as well.

Was this review helpful? Yes 1
London, United Kingdom
1 review
2 of 5 stars Reviewed May 19, 2015

I visited Little Switzerland Havensight St Thomas in December 2014. The service was excellent except that I was sold an automatic movement Jaeger Le Coultre Grand Reverso instead of the requested mechanical movement. My husband and I had specifically requested on several occasions that we wanted a mechanical movement. The sales staff even travelled to another branch to collect the... More 

Was this review helpful? Yes
LittleSwitzerlandHQ, Guest Relations Manager at Little Switzerland, responded to this review

Hi Stephanie, Thank you for your review. We appreciate you taking the time to voice your opinion and take all reviews very seriously. We understand your frustration and ask that you please contact our Customer Service team to allow us the opportunity to sort out the difference between mechanical and automatic watches as it relates to the watch that you... More 

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