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Address: , Road Town, Tortola
Phone Number: (284) 494-4454
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TripAdvisor Reviewer Highlights

Read all 129 reviews
Visitor rating
  • 17
    Excellent
  • 25
    Very good
  • 27
    Average
  • 16
    Poor
  • 44
    Terrible
fast ferry but.....

Ok the ferry is fast, but its also hot and bumpy. # out 6 in traveling party got sick as the cabins for ferry which you must stay in are not air conditioned. 1 of party did not... read more

3 of 5 starsReviewed August 19, 2015
256chrisc
,
Loveland, Ohio
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129 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Sydney, Australia
Level Contributor
6 reviews
6 attraction reviews
1 of 5 stars Reviewed August 26, 2015 NEW

this company has gone one way... DOWN HILL! They do not run the ferry service as they promote on their website and other media. Boats are late or no service, consistently, according to my experience, and all the locals

Was this review helpful? Yes
Loveland, Ohio
Level Contributor
21 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 19, 2015

Ok the ferry is fast, but its also hot and bumpy. # out 6 in traveling party got sick as the cabins for ferry which you must stay in are not air conditioned. 1 of party did not get sick as she took her medicine.

Was this review helpful? Yes
Harrisburg, Pennsylvania
Level Contributor
11 reviews
4 of 5 stars Reviewed August 17, 2015

take the ferry from St. Thomas. Nice ride in the sunshine, sight seeking on the way, excellent picture taking opportunitity

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Omaha, Nebraska
Level Contributor
25 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 8, 2015

We had a nice trip on this ferry, but we did not have luggage or anything to deal with. The staff seemed kind and the seating wasn't bad.

Was this review helpful? Yes
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 30, 2015 via mobile

In June 2015, we were returning from Tortola to St Thomas through the Tortola Fast Ferry/Smiths Ferry Service in Road Town. We've been to the islands and understand things operate a slower pace and have never seen nicer harder working people before, but I have never witnessed a more unprofessional, lazy, Discourteous, and unaccommodating staff than I did at Tortola... More 

Was this review helpful? Yes 2
San Francisco, California, United States
Level Contributor
55 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed June 29, 2015

Do not trust the ferry schedule. The ferries can change without notice and without reason. Even though a ferry time is posted online AND printed in a brochure or magazine AND noted on a sign TAPED TO THE CASHIER'S WINDOW, this does NOT mean the ferry will actually leave at that time. You MUST call the company directly and/or ask... More 

Was this review helpful? Yes 1
Cardiff-by-the-Sea, California
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 23, 2015

very dependable as far as bvi ferry sevice to red hook st thomas usvi...always double check to see if ferrys are running on time smith ferry service is one of the most dependable !!

Was this review helpful? Yes 1
St. Petersburg, Florida
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 9, 2015

We took the ferry from St. Thomas (Charlotte Amalie), to Tortola's West End. It was a 30-minute ride, and because we rode on top of the ferry, it felt like we were using our own power boat!

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Virginia
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 4, 2015

My husband and I took Smith's Ferry (Bomba Charger) four times during a recent trip to BVI...RT from Charlotte Amalie to West End and RT from Road Town to Anegada. Our experience was that the ferries tended to leave within 10 minutes of the posted time and arrive pretty much within 10 minutes of the scheduled time. The downside to... More 

Was this review helpful? Yes 2
Richmond, Virginia
Level Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 29, 2015

The ferry was fast and furious across the water. Our luggage arrived without damage, prices were reasonable, and they were on time.

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Tortola, British Virgin Islands
 
Charlotte Amalie, St. Thomas
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