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Address: Road Town, Tortola
Phone Number: (284) 494-4454
Website

TripAdvisor Reviewer Highlights

Read all 125 reviews
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  • 17
    Excellent
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    Very good
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  • 43
    Terrible
BEWARE of locals and DOUBLE CHECK schedules DIRECTLY with CASHIER

Do not trust the ferry schedule. The ferries can change without notice and without reason. Even though a ferry time is posted online AND printed in a brochure or magazine AND... read more

3 of 5 starsReviewed June 29, 2015
ByTheSeaByTheSea
,
San Francisco, California, United States
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125 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
1 helpful vote
1 of 5 stars Reviewed June 30, 2015 via mobile

In June 2015, we were returning from Tortola to St Thomas through the Tortola Fast Ferry/Smiths Ferry Service in Road Town. We've been to the islands and understand things operate a slower pace and have never seen nicer harder working people before, but I have never witnessed a more unprofessional, lazy, Discourteous, and unaccommodating staff than I did at Tortola... More 

Was this review helpful? Yes 1
San Francisco, California, United States
Level Contributor
55 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed June 29, 2015

Do not trust the ferry schedule. The ferries can change without notice and without reason. Even though a ferry time is posted online AND printed in a brochure or magazine AND noted on a sign TAPED TO THE CASHIER'S WINDOW, this does NOT mean the ferry will actually leave at that time. You MUST call the company directly and/or ask... More 

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Cardiff-by-the-Sea, California
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 23, 2015

very dependable as far as bvi ferry sevice to red hook st thomas usvi...always double check to see if ferrys are running on time smith ferry service is one of the most dependable !!

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St. Petersburg, Florida
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 9, 2015

We took the ferry from St. Thomas (Charlotte Amalie), to Tortola's West End. It was a 30-minute ride, and because we rode on top of the ferry, it felt like we were using our own power boat!

Was this review helpful? Yes
Virginia
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 4, 2015

My husband and I took Smith's Ferry (Bomba Charger) four times during a recent trip to BVI...RT from Charlotte Amalie to West End and RT from Road Town to Anegada. Our experience was that the ferries tended to leave within 10 minutes of the posted time and arrive pretty much within 10 minutes of the scheduled time. The downside to... More 

Was this review helpful? Yes 2
Richmond, Virginia
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 29, 2015

The ferry was fast and furious across the water. Our luggage arrived without damage, prices were reasonable, and they were on time.

Was this review helpful? Yes
Calgary, Canada
Level Contributor
40 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 6, 2015

we took this ferry from West End to Charlotte Amalie. at first the ferry looks older and smaller than some of the others, but our ride was smooth and we felt totally safe. we were warned about sitting on the port side of the boat and sea spray, but when we got wet the second person from Smith's on the... More 

Was this review helpful? Yes 1
Sarasota, Florida
Level Contributor
56 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed February 18, 2015

I have taken this and other ferries between St. Thomas and Tortola. I have had no difficulties at all with the ride, service, baggage, etc. My only concern is if they will run. They cancel and change times on occasion without notice so it is sometimes difficult to plan.

Was this review helpful? Yes
St. Petersburg, Florida
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 15, 2015

Our ferry was originally scheduled to leave at 11:30 from Road Town to St Thomas. It was cancelled without our knowledge. We then took a taxi to West End to catch their next ferry. It was also then cancelled. We ended up taking another company because we were tired of dealing with Smith's. All of the locals I talked to... More 

Was this review helpful? Yes 1
San Antonio, Texas
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 8, 2015

Ferry comfortable, with padded chairs. All seats were inside, with good a/c. Do not use Smith's Ferry for tight airport connections!!! Our ferry from Tortola, BVI was an hour and fifteen minutes late!!! We will miss lunch because of it!!! They offered no compensation. If you use them make sure you have plenty of time!!!

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Travelers who viewed Smith's Ferry also viewed

Tortola, British Virgin Islands
Charlotte Amalie, St. Thomas
 

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Additional Information about Smith's Ferry

Address: Road Town, Tortola
Phone Number: (284) 494-4454
Location: Caribbean  >  British Virgin Islands  >  Tortola  >  Road Town

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