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Smith's Ferry

Road Town, Tortola
(284) 494-4454
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Ranked #7 of 7 Attractions in Road Town
Type: Ferries/ Boats
Most recent review
- Aug 20, 2014
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94 reviews from our community

Visitor rating
    7
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    22
    13
    37
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Madison, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 20, 2014

I called this morning to ask for the departure time from tortola west end to charlotte amalie in st thomas (I always call the morning of b/c sometimes a ferry breaks down or there are changes in departure times). I was told 10:15. So I arrived at 10:05 to be told that there is no 10:15 ferry. I explained that... More

Was this review helpful? Yes 2
Washington DC, District of Columbia
Senior Contributor
35 reviews 35 reviews
10 attraction reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 18, 2014

We were excited to find an early ferry from West End, Tortola (vs. Road Town) to Charlotte Amalie, St. Thomas on a Wednesday morning so we bought a ticket the day before and arrived early. Luckily I went to the desk to check in because they had canceled the ferry and told no one in the lounge. The Smith's representative... More

Was this review helpful? Yes 2
Indialantic, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 14, 2014

The day we rode the ferry from St. Thomas to Tortola the seas were very high and I felt very vulnerable. I did not think the size of the boat was good match for the conditions. We purchased a round trip ticket and the seas were suitable for the boat, however the air conditioning was broken, so if you were... More

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St.Louis
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 13, 2014

We arrived in St. Thomas for the 4:30 ferry to Tortola and were told they didn't have our credit card confirmation. I had the e-mail with the confirmation from them, but they then told me that the ferry had been cancelled. We had to quickly take a taxi to Red Hook for another ferry and had to pay another taxi.... More

Was this review helpful? Yes 1
Peoria, IL
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 3, 2014

I did not care for how pushy they were when we showed up from the airport. Someone swiped my bags when my back was turned and showed up10 minutes later with them and THREW them, barely, onto the front deck of the ferry. One of my bags was half on, half off. I'm sure it's some game these guys play,... More

Was this review helpful? Yes 2
Carlsbad, California
Senior Contributor
25 reviews 25 reviews
9 attraction reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 14, 2014

Our two ferry transits (CA to RT, RT to CA) were the low light of our recent BVI vacation. Schedules are more like suggestions, baggage handlers deal in polite extortion, the ferries themselves are shabby and dilapidated. At both ends, we weren't allowed to disembark until all the luggage had been unloaded, even thought we had to wait in line... More

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Simsbury, Connecticut
Contributor
11 reviews 11 reviews
7 attraction reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 11, 2014

We took Smith's ferry from St. Thomas to Tortola. The people were great and it left on time...but the ferry was packed with people and luggage and it was unbelievably hot. Waiting to get off and get through customs seemed to take forever in the hot boat. They did have air conditioners but I do know if they were working.... More

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Dade City, Florida
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

the first trip to go to one country to another on a ferry! rough boat ride from St Thomas to the Virgin Gorda! but much better going to Tortola. Then took a long time for customs to clear the boat at St Thomas!

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Nutley, New Jersey
Senior Contributor
47 reviews 47 reviews
9 attraction reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed June 30, 2014

We used Smith's (we didn't have a choice) to do a day trip to Anegada from Virgin Gorda. The morning run to Anegada was almost on time and was an uneventful trip except for the age of the vessel and the noise of the engine. The return trip was also "on time" considering island time and the amount of cargo... More

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Wilmington, North Carolina
2 reviews
3 of 5 stars Reviewed June 28, 2014

We pre-purchased tickets for Round-trip ferry rides for 8 people leaving St. Thomas into West End, Tortola then returning from Road Town to St. Thomas one week later. It seems that ferry times & reliability are always changing...Getting to the West End on arrival was iffy but we made it. When we arrived back in Road Town, we were told... More

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