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Diamonds International

Wathey Square, Philipsburg, St Maarten-St Martin
+721 542-7990
Website
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Ranked #31 of 40 Shopping in Philipsburg
Type: Specialty Shops
Most recent review
- Aug 24, 2014
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63 reviews from our community

Visitor rating
    22
    5
    1
    3
    32
Date | Rating
  • English first
  • Any
English first
Pasadena, Maryland, United States
Senior Contributor
21 reviews 21 reviews
12 attraction reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 24, 2014 NEW

We stopped in DI to pick up out free charm bracelet. We were given a coupon on the Carnival cruise. I received the bracelet no problem and was asked if I wanted the charm to go with it. I asked how much it was and the lady said 5 dollars. I said no thank you and proceeded to other shops... More

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Coweta, Oklahoma
Senior Contributor
37 reviews 37 reviews
7 attraction reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 18, 2014

We got off cruise ship and headed to Diamond's International to get the charm from them for my bracelet. We walked in store and lots of guys were standing around, not a one of them even said anything to me. The store wasn't busy. Left and decided we would come back a little later. We waited about 5 minutes, walked... More

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AmandaAccMgr, Manager at Diamonds International, responded to this review

Hi 1gardengirl. Thanks for letting us know about your recent visit to our store. While we are thrilled that you enjoyed the customer service Brij provided; we are dismayed to read that you were disappointed with how you were greeted in the store. Rest assured that your comments were shared with our team to ensure that it doesn’t happen again.... More

Melvin, Michigan, United States
2 reviews
5 of 5 stars Reviewed August 15, 2014

The Clerk named "Mo" was very attentive, knowledgeable and helped us get the best price and quality watch. It was a very rewarding shop trip!!!

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AmandaAccMgr, Manager at Diamonds International, responded to this review

Hi Dawn. We are so glad to hear that you enjoyed your shopping experience at Diamonds International St. Maarten! We are constantly striving for superior customer service, and we are thrilled to hear that Mo helped you to find the watch of your dreams. We will be sure to let Mo know that you appreciated the incredible service. Thanks again;... More

Antigonish, Canada
Senior Reviewer
10 reviews 10 reviews
4 attraction reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed August 10, 2014

During our stay in St Maarten February 2012, we purchased 3 John Hardy pieces at DI to start a collection. Once back home in Canada, the slider fell off the chain due to a manufacturing defect. We took the slider and receipt back on our next visit in April 2014, the manager (Ronny) looked at the piece and stated that... More

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AmandaAccMgr, Manager at Diamonds International, responded to this review

Thank you for your comments on your recent visit to our store. We were pained to hear that you had a less than stellar experience; we wish you would have enjoyed a more positive shopping experience with us. We sincerely apologize for the fact that we could not repair or replace the specific piece of John Hardy jewelry within our... More

Spalding, United Kingdom
Senior Reviewer
8 reviews 8 reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed July 13, 2014

Went in February this year. Story started in St Kitts day before. We were on a cruise and ship recommended that Diamonds International was one of the only safe places to shop as if there were problems you would be able to get them resolved. Went into DI in St Kitts looking for a single diamond to put into a... More

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Mechanicville, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2014

My husband and I always shop at Diamonds International when in the Caribbean. We stayed in St. Maarten in March 2013 and made our usual trip DI. We wanted to have my diamond reset. We were met by our sales consultant and spent the afternoon together! We explained what we were in the market for and she showed us several... More

Was this review helpful? Yes 1
Chaguanas, Caroni, Trinidad and Tobago
Contributor
12 reviews 12 reviews
6 attraction reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed May 22, 2014

I have been made several purchases at Diamonds International establishments in several Caribbean islands. I have never had an issue until now. My husband and I visited St. Maarten in May 2014, and went into DI on Frontstreet to ask if they did repairs to Philip Stein watches (which they are authorised distributors for). When we walked in, we approached... More

Was this review helpful? Yes 2
Menifee, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2014

For a long time I have dreamed of having an exquisite pair of diamond earrings! While I vacationed in St. Maarten this past January, 2014, I scoured all the shops on the main street, and ended up back at the first jewelry store we passed, Diamonds International. With the help of a fair, knowledgeable and courteous sales person, I found... More

Was this review helpful? Yes 1
Clermont, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2014

My husband and I cruise every year and we always shop at diamonds international in Saint Martin I love every piece that I have gotten there. My diamonds ,tanzinite ,brown diamonds and emerald pieces get complaints where ever we go. The service was always impeccable ,all the employees know there product and give us the best service every year. I... More

Was this review helpful? Yes 1
Pasadena, California
Senior Contributor
39 reviews 39 reviews
3 attraction reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 15, 2014

I was on a cruise ship going from New Orleans to Barcelona. After four days at sea, we stopped in St. Maarten. People were desperate to use the internet as that provided on the ship was slow and expensive (80 cents/min). We were told that Diamonds International had free wifi. There are a few locations in Philipsburg. We went to... More

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