We stayed at Sandals Grande on our honeymoon in September 2011 and took the zipline tour through Serenity Vacations and Tours. It was an excellent and entertaining tour! We booked the tour in advance via the internet and everything went smoothly. They picked us up at the resort in a van with a driver and a guide (Sherma). We happened...
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Serenity Vacations and Tours, Gros Islet
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Ranked #1 of 25 tours in Gros Islet
192 Reviews
Type: Tours
Owner description:
Experience the adventures of a perfect vacation. Serenity Island adventures will dare you to defy the ordinary. We specialize in creating magical......
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Owner description:
Experience the adventures of a perfect vacation. Serenity Island adventures will dare you to defy the ordinary. We specialize in creating magical private and exclusive day tours while taking great care with groups of any size with our much talked about and award winning Ambassador Service. Your satisfaction is ours. Give you friendly vacation ambassador a call today and start to experience the magic.Magic People Magic Moments Magic Memories
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Higginsville, Missouri, USA
2 reviews
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Vienna
Senior Reviewer
1
person found this review helpful
We spent a week at Sandals La Toc and wanted a tour of the island apart form the Sandals umbrella. After reading reviews we booked the Rocket Tour with Serenity.
We were picked up at the resort as arranged, and as opposed to the overcrowded tour vans leaving Sandals we had a van to ourselves. Just for full disclosure, we...
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John Mathurin, Manager at Serenity Vacations and Tours, responded to this review
May 20, 2012
A BIG THANK YOU for your review. Richard and Ingrid are grateful for your acknowledgement and send their best regards. The pleasure was certainly ours hosting you. And we look forward to doing again in the future. Expect more Creole eats and culture next time around. From all of us here in St Lucia we wish you the very best....
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misty_phil413
Senior Reviewer
The couple private island land tour was our favorite! My husband and i did just about everything there was to do on the island with a few different companies. All were great but this one was a step above the rest! This company lives up to their motto. We began as friends and ended as family! Our guides, Ingrid and...
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John Mathurin, Manager at Serenity Vacations and Tours, responded to this review
May 14, 2012
Warm greetings and A BIG THANK YOU for gracing us with your review and kindness Miss. Richard and Ingrid make an incredible team. The gentle giant and hilarious local history archive in person. Richard told us about your favorite TV show that he also shares and from yours and his account I can tell the days was packed with fun....
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Graham, Washington, United States
Reviewer
We can't praise our guide and drivers enough. We will judge all other tours against this one for friendly great service and value.
We wanted to do this tour but they told us that it is not avail. until the end of May unless we could get 2 more people, then they would set it up for us. Since I...
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John Mathurin, Manager at Serenity Vacations and Tours, responded to this review
May 14, 2012
A BIG THANK YOU Howard for gracing us with your review and kindness. Sherma is under the weather today, but is gratified by your kindness here. She send her regards to you and your wife and remember the abrupt humor and stomach crunching laughter she gave. From me personally I say thank you for sharing your experience. From all of...
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Florida
Reviewer
1
person found this review helpful
We booked an island tour with Serenity during our stay at Sandals Grande St. Lucian. Ingrid and Richard were our tour guides. My husband and I were the only ones on the tour that day which was nice. The tour was great. It was amazing the amount of knowledge that Ingrid has. Both she and Richard made our tour special....
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John Mathurin, Manager at Serenity Vacations and Tours, responded to this review
May 14, 2012
A BIG THANK YOU for gracing us with your review and kindness. Richard and Ingrid are blessed by your kindness. Ingrid has asked me to say a special thank you. She is truly grateful for it. I agree with you 100% regarding her deep knowledge on St Lucia past and present. She use this knowledge to constantly motivate herself and...
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California
Reviewer
We booked an island tour in advance of our cruise dates. (The night before arrival in St.Lucia we read that the main road on the island was closed for repairs. Hold that thought.)Their reservations coordinator, Acacia, met us at the pier and told us that our land tour could not proceed due the road closure but presented us with options....
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John Mathurin, Manager at Serenity Vacations and Tours, responded to this review
May 7, 2012
A BIG THANK YOU for this review and encouragement. Acacia takes here work (and fun) very seriously and is very encouraged on this occasion. Your experience again remind us that we must take nothing for granted. We wish you the very best and look forward to hosting you again soon.
kind regards
John
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Toronto, Canada
2 reviews
We are going to St. Lucia in Nov 2012 and I must have over 6 emails from Acacia back and forth about airport transfers and tours. You can tell that they are professional and can hardly wait to get there and the more I read all my tours will be booked with them. I am surprising my fiance with the...
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John Mathurin, Manager at Serenity Vacations and Tours, responded to this review
May 7, 2012
Thank you Mariane for you trust and faith. We are truly honored. You can certainly look forward to a great experience with was. Your vacation is ours, you satisfaction is ours. See you soon.
Best regards
John
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London, UK
Reviewer
1
person found this review helpful
My wife and I went to St. Lucia on "Babymoon" and used Serenity Tours for two airport transfers and two day outings during our stay (one island tour and one snorkel tour).
Serenity's owner John has built his company around customer satisfaction and as such, our experience with them FAR exceeded our expectations! It wasn't only the little things (such...
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John Mathurin, Manager at Serenity Vacations and Tours, responded to this review
May 7, 2012
THANK YOU VERY MUCH for gracing us with you review. The pleasure was and will always be ours hosting you. We still laugh at the shock your wife gave us being so athletic in pregnancy. Sharing your experiences gained on your extensive travels is like a mini Tripadvisor. You armed me with enough to make me look like a well...
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Riverside, California
Contributor
As soon as we stepped into the Sandals Lobby, John & Sherma were there to greet us like we were long lost friends! The ride from the airport to the resort seemed to fly by.......between John & Sherma's information of the island, making a few stops for photos, and the truly delicious rum punch, before we knew it, we were...
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See 2 more reviews by Heartkrazy for Gros Islet
John Mathurin, Manager at Serenity Vacations and Tours, responded to this review
May 7, 2012
The time went by so fast Laurie, I can hardly believe it. I guess there was to much anticipation. A BIG THANK YOU to you and John for your kindness here and a great week in St Lucia. For us who spent time with you it was a vacation. Richard is off today, but has read your review and send...
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Nipomo, California
Reviewer
Jon and Carol met us at the airport in their amazing van (with air conditioning...yay!!), HOME MADE rum punch (the best we had the whole week we were there), and cold towels!
They were such a great couple and it was so nice to be taken care of after such a long travel time from LAX!
The only thing I...
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John Mathurin, Manager at Serenity Vacations and Tours, responded to this review
May 7, 2012
Thank you for sharing this review and for sharing the very beginning of your St Lucia vacation with us. Carol and I feel honored to have hosted you. Look out for the McMillan special (VIP with the "P" stop). Carol is the magic behind us here and she send her very best. We are certainly looking forward to hosting you...
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