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Serenity Vacations and Tours

GI 2090 Gros Islet, Gros Islet 00124, St. Lucia
1 866 766 0794
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Ranked #2 of 40 Activities in Gros Islet
Certificate of Excellence 2014
Type: Tours
Owner description: Experience the adventures of a perfect vacation. Serenity Island adventures will dare you to defy the ordinary. We specialize in creating magical... more » Owner description: Experience the adventures of a perfect vacation. Serenity Island adventures will dare you to defy the ordinary. We specialize in creating magical private and exclusive day tours while taking great care with groups of any size with our much talked about and award winning Ambassador Service. Your satisfaction is ours. Give you friendly vacation ambassador a call today and start to experience the magic.Magic People Magic Moments Magic Memories « less
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340 reviews from our community

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Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Biloxi, Mississippi, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2014

Thanks so much to Hans (tour guide) and Dave (driver) for making our visit to St. Lucia so wonderful! We arrived for the day via the Disney Magic, and our very professional, very acomodating guides picked us up at the port terminal and toured us through all the key points of the island. I was traveling with my 83-year old... More

Was this review helpful? Yes 1
serenitymagic, General Manager at Serenity Vacations and Tours, responded to this review

Warm gratitude felt and expressed, and A BIG THANK YOU for sharing your experience with Hans & Dayne. They are both questing service perfection and are humbly encouraged by kindness here. Warm greetings from them both and the entire team to you. We invite you to please consider a return visit for a second serving. It was indeed our pleasure... More

Woodstock, Ont.
Senior Contributor
23 reviews 23 reviews
5 attraction reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed September 28, 2014

My husband and I used the small plane shuttle to fly us from Hewanora airport to the George Charles Airport rather than using the bus to reach our resort. We were greeted as soon as we exited our jet on arrival and ushered straight to the customs desk, grabbed our luggage and escorted to a waiting area. This was an... More

Was this review helpful? Yes 1
serenitymagic, General Manager at Serenity Vacations and Tours, responded to this review

Your vacation experience is always a most important consideration we hold. Our daily toil is to ensure we continue to explore, innovate and transcend our services. That being said, we say a MASSIVE THANK YOU for being part of the innovation. Reading your experience provide an enabling desire for refining this most crucial service, and we are motivated to continue... More

Indiana
Senior Contributor
28 reviews 28 reviews
12 attraction reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 11, 2014

We used Serenity Travel Air Taxi upon our arrival at UVF. We chose this option over the helicopter because the luggage stays with you instead of going separately in a van. The small plane was great. We were the only 2 passengers along with our 4 pieces of luggage. 20 minutes later we were arriving at the northern airport where... More

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serenitymagic, General Manager at Serenity Vacations and Tours, responded to this review

Indeed we share your remark; it is a "great way to arrive" and we look forward to making it better. A BIG THAN YOU for being part of the innovation and for trusting our services. We wish to invite you to a second serving on your future visit to St Lucia. Until then please enjoy the very best. Regards John More

Comber, United Kingdom
Top Contributor
51 reviews 51 reviews
24 attraction reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed September 1, 2014

We used Serenity Tours to organise our heli transfers from UVF airport to Smugglers Cove. I can't fault the service provided by Serenity staff & would recommend them.

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serenitymagic, General Manager at Serenity Vacations and Tours, responded to this review

MANY THANKS for reviewing this service in few and exacting words. We hope you enjoyed the rest of your St Lucia experience and take this moment to invite you back for double the fun and magic. Please enjoy the very best in the interim. Best regards John More

Houston, Texas, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2014

We booked the couples island tour and Piton hike with Serenity along with their photography package.We started off with the Piton Hike and were picked up from the Sandals Resort by Hans. He greeted us in the lobby and we had our very own car (which was a very nice Honda Accord). I highly encourage all couples to do private... More

Was this review helpful? Yes 2
serenitymagic, General Manager at Serenity Vacations and Tours, responded to this review

A MASSIVE THANK YOU Justin for taking the time to pen your detailed review and for trusting our service during your fabulous week here in St lucia. I am not sure you had as much fun enjoying as Hans & Dayne did sharing, for they are both still beaming with the residual glee. Yours as with most others continue to... More

Macclesfield, United Kingdom
1 review
5 of 5 stars Reviewed September 1, 2014

We used Serenity for our airport transfers to the North of the island following reports of fast driving on the island. We were met on time and had a relaxing VIP journey- with treats added in on the way to our resort, breaking the journey up nicely so it didn't feel like a trek after a long flight. I probably... More

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serenitymagic, General Manager at Serenity Vacations and Tours, responded to this review

THANK YOU VERY MUCH for trusting our service and for sharing it here. Our survival is directly linked and related to you satisfaction and we are very grateful for this. In fact, our airport transfer service continue to grow as we innovate and force improvements on the first impressions created in your holiday experiences. This is evidenced by the continued... More

Penfield, New York
Reviewer
3 reviews 3 reviews
3 attraction reviews
5 of 5 stars Reviewed September 1, 2014

100% recommend scheduling transportation with Serenity. VIP transfer from the airport to the hotel and back again for return trip home. So easy and convenient. Acacia and Dayne met us at the Sandals lounge (Hewanorra airport) with huge smiles. Within minutes they loaded our luggage and we were on our way. Other people were waiting outside in the extreme heat... More

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serenitymagic, General Manager at Serenity Vacations and Tours, responded to this review

A BIG THANK YOU John and Eileen for taking the time to share your experience here and for trusting our services. As I write this response, I cannot help but to think of and appreciate the trust gifted to us - complete strangers by heart warming vacationers even before our first encounter. This is truly gratifying. The motivation and encouragement... More

Westfield, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

Great company to work with, both the back of house staff and our guide Dane. Wonderful customer service, and we had a great private day at the beach. We'll be back to St. Lucia and will absolutely use Serenity again.

Review collected in partnership with this attraction

Was this review helpful? Yes 1
serenitymagic, General Manager at Serenity Vacations and Tours, responded to this review

A BIG THANK YOU for taking the time to pen this review. The pleasure was indeed ours, especially that of Dayne hosting you. We trust the remainder of your cruise was equally pleasant, with accompanying magic memories. Please consider a second serving of this and many more great experiences on your return visit to St Lucia on an extended fun... More

New York
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 28, 2014

My boyfriend booked a private transfer for our Vacation to Sandals Grande earlier this month. He wanted our vacation to start on a positive and relaxing note...and so it did! Dane and Akasha picked us up promptly at the airport in St. Lucia with cold drinks and warm personalities! On our trip to the Grande they took time to stop... More

Was this review helpful? Yes
serenitymagic, General Manager at Serenity Vacations and Tours, responded to this review

MANY THANKS from Dayne, Acacia and the entire Serenity Vacations & Tours family for your thoughtful review here and for trusting our services. The pleasure was all ours, especially that of your smile masters. They both read your review here and wish to return some of the sunshine your review provide here. Please allow us to treat you to a... More

Austin, Texas
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 25, 2014

We went to St Lucia for our honeymoon the week of July 13th-20th. Stayed at the Sandals Grande St Lucian, which offered a free shuttle to and from the resort. After doing some research I found Serenity for their VIP transfers. And VIP is an understatement! After arriving to the airport and watching all the Sandals guests looking for places... More

Was this review helpful? Yes
serenitymagic, General Manager at Serenity Vacations and Tours, responded to this review

A MASSIVE THANK YOU for your trust, your patronage and this resulting review. The pleasure is always abundantly ours hosting you. Hans is using this latest review as a yardstick and motivation tool to sharpen his skills and enthusiasm, while the entire team hold your generosity in the highest regard. We take the pleasure in experiencing our own service vicariously... More

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