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The Cigar House

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Address: 257 Fortaleza St, San Juan 00901, Puerto Rico
Phone Number: 787-723-5223
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TripAdvisor Reviewer Highlights

Read all 92 reviews
Visitor rating
  • 61
    Excellent
  • 16
    Very good
  • 7
    Average
  • 4
    Poor
  • 4
    Terrible
Nice atmosphere!

Nice place, friendly and helpful staff, and this shop has a nice little space where you can enjoy your cigar with some Puerto Rican rum :)

5 of 5 starsReviewed 1 week ago
Anne G
,
Fredrikstad, Norway

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92 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
Fredrikstad, Norway
Level Contributor
13 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice place, friendly and helpful staff, and this shop has a nice little space where you can enjoy your cigar with some Puerto Rican rum :)

Helpful?
Thank Anne G
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm a seasoned cigar smoker, so I can't say if this is the perfect place for somebody new to cigars. The people working there were semi-friendly and asked if they could help me. But they weren't super friendly- which is okay for me since I already know what I like. Great selection of cigars and the liquor in the bar... More 

Helpful?
Thank Troy T
Geyserville, California
Level Contributor
103 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband is a cigar smoker, and I consider it valuable knitting time with delicious aromatics. From the moment you walk in, you know this is more then the average cigar lounge. They had a huge offering of lighters, cutters and humidors, and an above average offering of cigars. There are 2 rooms to enjoy your smoke, a lounge with... More 

Helpful?
Thank theWineMaven
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

We loved this shop because they have many custom flavored and alcohol infused cigars along with the popular Cuban brands. The owner, Kumar gave excellent customer service and provided great knowledge of cigars. The rare cigar that was a take home winner was the Louie XIII infused cigar. In addition, there are J. Walker cigars. Everyone should check out this... More 

Helpful?
Thank Stephany A
Atlanta, Georgia
Level Contributor
20 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 17, 2015 via mobile

This place is a hidden gem in the heart of old San Juan. For the cigar enthusiasts they have a huge humidor and a cigar lounge area. They also serve drinks to go with your cigar. The workers are super nice and very knowledgeable of their products. They also sell souvenirs, a small jewelry selection lighters, cigar boxes, and of... More 

Helpful?
1 Thank Natalie D
Lake Station, Indiana
Level Contributor
79 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed December 8, 2015 via mobile

Very nice shop with a wide variety of cigars and a nice lounge area and a huge humidor. A lot of items for the hobbiest and would be a nice place to hang out however the service was poor. I do not know if this was due to a language barrier or just plain laziness. I personally do not smoke... More 

Helpful?
Thank Darryl D
Marco Island, Florida
Level Contributor
41 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 8, 2015 via mobile

Stopped in to have a cigar. I like Fuente Hemingways, the guy recommended a house robusto and it was excellent. Nice white ash and clean even burn. Even better was the comfortable smoking lounge and the super premium rum we were able to enjoy with the cigar. Very helpful staff. Not sure about the negative reviews, our experience was superb.

Helpful?
Thank WBLMNMIFL
Hughesville, Pennsylvania
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 2, 2015

Spent the afternoon at this awesome Cigar Shop and bar while in San Juan for the day. They have a great selection of cigars that are reasonably priced and A nice lounge area and bar to light up your favorite stick. Worth a look if your in San Juan for the day.

Helpful?
Thank RandyHPD2
NJ
Level Contributor
77 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed November 17, 2015 via mobile

So, here I am in San Juan and asked where I can get a good cigar. The Cigar House was recommended and I made my way there. Read the reviews and they were excellent so I was looking forward to a great cigar experience. Boy was I disappointed!! I didn't experience any of the knowledgeable friendly helpful staff the reviews... More 

Helpful?
Thank Artsylena
Seattle, Washington
1 review
2 of 5 stars Reviewed November 15, 2015

I was SUPER excited to find cigars that were being made here in the Northwest! I'd dreamed of rolling my own and it was encouraging to know that others were doing the same. I bought a handful of cigars, including a Robusto and a Toro, which I kept for myself. I gave 3 others away. I smoked the Robusto soon... More 

Helpful?
Thank 0AaronA0

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