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Zen Spa

Address: 1054 Ashford Ave, San Juan 00907, Puerto Rico
Phone Number: +1 787-722-8433
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Ranked #109 of 123 Activities in San Juan
Attraction details
Sun - Sat 9:00 am - 6:00 pm

Hotels near Zen Spa

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34 reviews from our community

Visitor rating
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Cleveland Ohio
Top Contributor
136 reviews 136 reviews
28 attraction reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed January 21, 2015 NEW

This is a very nice spa with separate areas for men and women. I got a last minute appointment for a massage and pedicure through my hotel. When she set it up for me she told me they have steam and sauna as well. I wasn't offered the steam or sauna but the massage was excellent the room and entire... More 

Was this review helpful? Yes
Nantucket, Massachusetts
5 reviews 5 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 30, 2014

Just a few days after our great experience at Euforia Spa just down the street, my wife and I booked a couples massage and a manicure for my wife at Zen Spa. Initially I was impressed with the much larger lobby, store and many treatment areas but the facilities showed signs of aging and could have been kept better looked... More 

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Oakdale, New York
11 reviews 11 reviews
4 attraction reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 28, 2014

We ordered a couples massage for $200.00. Their idea of it was me in one room, my husband in another with a door open in between. The massage was the worst we have ever received in our lives. It was as if neither masseuse had been formally trained. There were times I thought my masseuse left the room he took... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 11, 2014 via mobile

My husband is here in San Juan for work and I am visiting. I decided to book a spa day and just relax. My first mistake was not reading the reviews... I've never had such a horrible spa experience. I booked a 55min facial, 55min massasges and a pedicure. I check in and they give me a robe and sandals... More 

Was this review helpful? Yes 1
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 5, 2014

Services were great... overall! Our packaged included: 6 minutes in the sauna 6 minutes in the stream room 55 minute massage The environment is very "zen" like to say the least. The entire staff was kind and very professional. My only cons are: The room where our massages were held was cold and after the massage you're hurried out... no... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 17, 2014 via mobile

We book and show for our massages (wife and I) on time. First we wait 20 minutes to check in. Then, they did't have therapists available. No call, nothing. Then they attempt to switch us to a different treatment. Terrible place. No respect for the customer.

Was this review helpful? Yes 2
San Juan, Puerto Rico
Senior Contributor
23 reviews 23 reviews
3 attraction reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed October 25, 2014

If you want to relax and have a healing experience I would advise you to stay away from this place. Shop around. There are several better spas in the area. The staff is unprofessional and if you file a complaint, the management will simply ignore it. The cleanliness of the spa is dubious at best. It is not a matter... More 

Was this review helpful? Yes 3
Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 12, 2014

I will start by saying that everyone was absolutely friendly. I got the "He's The One" Package The massage was absolutely AMAZING... Hands of magic... The mani & Pedi was where I was a bit on edge. Sterilization is Key I saw them take out every single tool out of a draw nothing was in plastic or in a strelizer... More 

Was this review helpful? Yes 4
Washington DC, District of Columbia
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 8, 2014

I was shopping around for prices of spas and had emailed Zen Spa(the location at the beach). On April 9th they sent me a proposed schedule for my group of 9, which I sent an email to Denise on April 14, stating that we would not be needing their services due to us finding a better group discount an another... More 

Was this review helpful? Yes 3
Coraopolis, Pennsylvania
Senior Contributor
21 reviews 21 reviews
11 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 16, 2014

My wife and I stopped in one morning while walking around and were able to get an appointment for that afternoon for 2 one hour massages. The staff was very friendly and attentive to us. I had actually given my wallet to my wife to lock up in her purse so I didn't have any cash for a tip. The... More 

Was this review helpful? Yes 1

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?