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Address: San Juan, Puerto Rico
Phone Number: (787) 791-7509
Website

TripAdvisor Reviewer Highlights

Read all 93 reviews
Visitor rating
  • 34
    Excellent
  • 19
    Very good
  • 6
    Average
  • 9
    Poor
  • 25
    Terrible
Most recent review
Bio Bay is a MUST SEE! An EXCELLENT TOUR

This tour was amazing! It was the reason we came to Puerto Rico! We were staying at the Grand Melia and had difficulties getting off of the resort. This tour was very... read more

5 of 5 starsReviewed March 22, 2015
shannon b
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93 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
Houston, Texas
1 review
1 of 5 stars Reviewed March 25, 2015 NEW

Let me start by saying thank you to Aixa. She was a staff member that was very helpful just getting us on this late night tour. Now after that , I am not quite sure of what anyone there was thinking. I took my wife and Parents to this location and waited an extra hour in the most aweful smelling... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed March 22, 2015 NEW

This tour was amazing! It was the reason we came to Puerto Rico! We were staying at the Grand Melia and had difficulties getting off of the resort. This tour was very accommodating (one of the only ones who would pick us up) and for SUCH a reasonable price! I would highly recommend!

Was this review helpful? Yes
Bentonville, Arkansas
Contributor
14 reviews 14 reviews
7 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 16, 2015

Booking the actual tour took a little back and forth with them, and they had to also push the tour from our original booking to the next day. But once we were finally in the van after they picked us up from our pickup spot, we started having fun. The guy who took us to fajardo was very friendly and... More 

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Top Contributor
52 reviews 52 reviews
18 attraction reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed February 1, 2015

We arranged for a visiting relative to do an excursion with this group, who book the tours but don't actually lead them. The excursion itself was fine. However, the transportation made this trip totally unacceptable. On the return from the excursion, the bus stopped at a roadside kiosk for pinchos. It seemed pretty obvious the choice was linked to the... More 

Was this review helpful? Yes 2
Chicago, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 19, 2015

This is not a your company, they arrange the tours. Our tour (with a different company, Batey Ziplining) was awesome but dealing with this company was a huge hassle. Got their number from a brochure from the hotel, called it and the guy sold us a package for four for ziplining, caving, rappelling, and rafting. Took my name and credit... More 

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Bellevue, Washington
1 review
4 of 5 stars Reviewed January 5, 2015

I had read enough negative reviews about this that I was worried. Many other tour operators had already been booked, so I didnt really have much choice in terms of other tour-operators. Did I say we were taking the Bio Bay Tour on the xmas day? Our overall experience with the tour-operator was fantastic. We liked them. The tour involves... More 

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Columbia, Maryland
Contributor
12 reviews 12 reviews
5 attraction reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 4, 2015

My husband and I had visited Puerto Rico seven years ago, and did a bio bay tour from fajardo during that trip. It was so memorable for me that I definitely wanted to experience it again and show our two kids while on this vacation. After my husband booked our vacation accommodations, I read information about not going on bio... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 29, 2014

I booked for a tour to go to the El Yunque rainforest, some beach and the bio kayaking. It took about six emails back and forth to get it confirmed. On the day itself they didn't show up at the agreed time, after about 10 calls I finally got through to them when they were extremely rude and said they... More 

Was this review helpful? Yes 1
Oakdale, New York
Contributor
11 reviews 11 reviews
4 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 28, 2014

Farjardo biobay kayak tour was a magical experience. It is truly a once in a lifetime experience. It took a little while for my husband and I to get the hang of paddling,but worth every minute.

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Perth, Western Australia, Australia
Senior Contributor
25 reviews 25 reviews
13 attraction reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 21, 2014 via mobile

Our family of 5 included 2 adults and 3 kids under 13 years. The tour group was great fun and informative and we would recommend it to any nature lovers. The tour could be improved with smaller groups but otherwise we loved it. We had life jackets, little kayaking experience and we coped just fine. We finished the night paddle... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?