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Address: San Juan, Puerto Rico
Phone Number: (787) 791-7509
Website

TripAdvisor Reviewer Highlights

Read all 90 reviews
Visitor rating
  • 32
    Excellent
  • 19
    Very good
  • 6
    Average
  • 9
    Poor
  • 24
    Terrible
Most recent review
Beware of transportation

We arranged for a visiting relative to do an excursion with this group, who book the tours but don't actually lead them. The excursion itself was fine. However, the transportation... read more

1 of 5 starsReviewed February 1, 2015
T N
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90 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
Top Contributor
52 reviews 52 reviews
18 attraction reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed February 1, 2015

We arranged for a visiting relative to do an excursion with this group, who book the tours but don't actually lead them. The excursion itself was fine. However, the transportation made this trip totally unacceptable. On the return from the excursion, the bus stopped at a roadside kiosk for pinchos. It seemed pretty obvious the choice was linked to the... More 

Was this review helpful? Yes
Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 19, 2015

This is not a your company, they arrange the tours. Our tour (with a different company, Batey Ziplining) was awesome but dealing with this company was a huge hassle. Got their number from a brochure from the hotel, called it and the guy sold us a package for four for ziplining, caving, rappelling, and rafting. Took my name and credit... More 

Was this review helpful? Yes
Bellevue, Washington
1 review
4 of 5 stars Reviewed January 5, 2015

I had read enough negative reviews about this that I was worried. Many other tour operators had already been booked, so I didnt really have much choice in terms of other tour-operators. Did I say we were taking the Bio Bay Tour on the xmas day? Our overall experience with the tour-operator was fantastic. We liked them. The tour involves... More 

Was this review helpful? Yes
Columbia, Maryland
Contributor
12 reviews 12 reviews
5 attraction reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 4, 2015

My husband and I had visited Puerto Rico seven years ago, and did a bio bay tour from fajardo during that trip. It was so memorable for me that I definitely wanted to experience it again and show our two kids while on this vacation. After my husband booked our vacation accommodations, I read information about not going on bio... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 29, 2014

I booked for a tour to go to the El Yunque rainforest, some beach and the bio kayaking. It took about six emails back and forth to get it confirmed. On the day itself they didn't show up at the agreed time, after about 10 calls I finally got through to them when they were extremely rude and said they... More 

Was this review helpful? Yes
Oakdale, New York
Contributor
11 reviews 11 reviews
4 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 28, 2014

Farjardo biobay kayak tour was a magical experience. It is truly a once in a lifetime experience. It took a little while for my husband and I to get the hang of paddling,but worth every minute.

Was this review helpful? Yes
Perth, Western Australia, Australia
Senior Contributor
25 reviews 25 reviews
13 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 21, 2014

Our family of 5 included 2 adults and 3 kids under 13 years. The tour group was great fun and informative and we would recommend it to any nature lovers. The tour could be improved with smaller groups but otherwise we loved it. We had life jackets, little kayaking experience and we coped just fine. We finished the night paddle... More 

Was this review helpful? Yes
Philadelphia, Pennsylvania
Senior Contributor
25 reviews 25 reviews
13 attraction reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 29, 2014

The biggest challenge was getting the reservation... I had to redial a few times to get Suzette on the phone and get us booked. There are several operators in the area, but they were all sold out. The conditions were perfect on the tour day, with warm and calm waters and little moonlight. We kayaked thru the mangrove and into... More 

Was this review helpful? Yes 1
Stornoway, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 21, 2014

We ended up looking to go to the bio bay last minute, Eco Actions was one of the few tours you can book last minute! It was my first time kayaking, but the guides were able to do a quick lesson right before we left. It was pretty easy, if you are drifting left then paddle to the right side... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
5 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2014

My group did the bio luminescent bay tour and was simply blown away by the entire trip. The kayaks were clean and safe, the guides were informative, interesting, fun, and easy to follow, and the bio bay was breathtaking. I HIGHLY recommend this tour to anyone in the area. I'd also recommend booking the tour online in advance to save... More 

Was this review helpful? Yes 1

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?