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Address: San Juan, Puerto Rico
Phone Number: (787) 791-7509
Website

TripAdvisor Reviewer Highlights

Read all 96 reviews
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  • 35
    Excellent
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    Very good
  • 7
    Average
  • 9
    Poor
  • 25
    Terrible
Bio Bay Experience

We failed to book this tour far in advance thinking that we could do it once in Puerto Rico. To our surprise, all the companies were booked. Eco Action Tours were the only ones... read more

4 of 5 starsReviewed April 10, 2015
twinsplusboy
,
Jersey Shore, New Jersey
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96 Reviews from our TripAdvisor Community

Date | Rating
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English first
Jersey Shore, New Jersey
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 10, 2015

We failed to book this tour far in advance thinking that we could do it once in Puerto Rico. To our surprise, all the companies were booked. Eco Action Tours were the only ones that had an opening to fit our family of 5, 2 adults and 3 children (10, 10 & 8) during our stay. After booking I started... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2015 via mobile

I took my family to Bio Bay for a fun night of kyaking. Every were else was sold out but a guy named Louie from another tour company gave us eco number. They fit all 7 of us in. Our tour was at 7pm and they were right on time. There is a yucky smell due to sea weed but... More 

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Plainfield, Indiana
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 5, 2015

We booked this trip so we could see the bio and it was amazing. All of the other tours were there about an hour before hand but our tour showed up at the last minute, kind of stressful. During our trip there was a large motor boat going through the mangroves which was scary because they bumped into my husband... More 

Was this review helpful? Yes
Houston, Texas
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 25, 2015

Let me start by saying thank you to Aixa. She was a staff member that was very helpful just getting us on this late night tour. Now after that , I am not quite sure of what anyone there was thinking. I took my wife and Parents to this location and waited an extra hour in the most aweful smelling... More 

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2 reviews
5 of 5 stars Reviewed March 22, 2015

This tour was amazing! It was the reason we came to Puerto Rico! We were staying at the Grand Melia and had difficulties getting off of the resort. This tour was very accommodating (one of the only ones who would pick us up) and for SUCH a reasonable price! I would highly recommend!

Was this review helpful? Yes
Bentonville, Arkansas
Contributor
14 reviews 14 reviews
7 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 16, 2015

Booking the actual tour took a little back and forth with them, and they had to also push the tour from our original booking to the next day. But once we were finally in the van after they picked us up from our pickup spot, we started having fun. The guy who took us to fajardo was very friendly and... More 

Was this review helpful? Yes
Top Contributor
52 reviews 52 reviews
18 attraction reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed February 1, 2015

We arranged for a visiting relative to do an excursion with this group, who book the tours but don't actually lead them. The excursion itself was fine. However, the transportation made this trip totally unacceptable. On the return from the excursion, the bus stopped at a roadside kiosk for pinchos. It seemed pretty obvious the choice was linked to the... More 

Was this review helpful? Yes 2
Chicago, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 19, 2015

This is not a your company, they arrange the tours. Our tour (with a different company, Batey Ziplining) was awesome but dealing with this company was a huge hassle. Got their number from a brochure from the hotel, called it and the guy sold us a package for four for ziplining, caving, rappelling, and rafting. Took my name and credit... More 

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Bellevue, Washington
1 review
4 of 5 stars Reviewed January 5, 2015

I had read enough negative reviews about this that I was worried. Many other tour operators had already been booked, so I didnt really have much choice in terms of other tour-operators. Did I say we were taking the Bio Bay Tour on the xmas day? Our overall experience with the tour-operator was fantastic. We liked them. The tour involves... More 

Was this review helpful? Yes
Columbia, Maryland
Contributor
12 reviews 12 reviews
5 attraction reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 4, 2015

My husband and I had visited Puerto Rico seven years ago, and did a bio bay tour from fajardo during that trip. It was so memorable for me that I definitely wanted to experience it again and show our two kids while on this vacation. After my husband booked our vacation accommodations, I read information about not going on bio... More 

Was this review helpful? Yes 1

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?