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Club Mobay Departure Lounge

Donald Sangster International Airport, Montego Bay 99999, Jamaica
876-619-1565
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Ranked #11 of 84 Activities in Montego Bay
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Owner description: A uniquely Jamaican, first class lounge experience.Imagine escaping from the stress and chaos of security lines and crowded departure halls to a... more » Owner description: A uniquely Jamaican, first class lounge experience.Imagine escaping from the stress and chaos of security lines and crowded departure halls to a sanctuary where you can relax or catch up with the office. The 10,000 square foot lounge affords you the space to enjoy culturally themed specialty rooms, a complimentary premium bar, snacks, wifi, shower facilities, concierge duty free shopping. Jamaican hospitality and charm meet first world innovation at Club Mobay. « less
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English first
Preston, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 attraction reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed August 28, 2014 NEW

Booked and paid for prior to travelling outbound the club is actually past immigration so by the time you get to it your only 100ft to the airport exit so we didn't even use it they say you get speedy exit you don't you still have to queue as everyone else inbound we paid again but still no speedy check... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed August 27, 2014 NEW

The service was excellent the food was great I truly enjoyed myself the staff treated me like a king and yes I will do it again

Was this review helpful? Yes 1
Lionel M, Public Relations Manager at Club Mobay Departure Lounge, responded to this review

Dear Guest, Thank you for the kind words on our hospitality, service and snacks options. It truly pleases us that you enjoyed being in our care. We look forward to seeing you again on your next visit. Warm Regards, Lionel from Club Mobay More

Portland, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 24, 2014 NEW

After arriving at Sangster Airport after a delayed and long flight and queuing for about an hour and a half to get through immigration in a non-air conditioned airport and arriving exhausted at our hotel my sister and I decided to try the MoBay Club on our return flight. It cost 30 USD each and was worth every penny. We... More

Was this review helpful? Yes 4
Lionel M, Public Relations Manager at Club Mobay Departure Lounge, responded to this review

Dear Guest, Thank you for sharing your experience with us via this medium. We know tedious and stressful air travel can be to even the most seasoned traveler. As a result, it is our aim to offer a reprieve, by providing a pleasant airport experience as well as an oasis of comfort and relaxation. Our team is glad you enjoyed... More

Saskatchewan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2014

This is the best way to complete a perfect Jamaican vacation. Getting pampered on arrival and departure makes for a relaxing transition. The food and beverage service is welcome after the usual long transportation from Negril or Ochi. Staff is exceptional and facility is top notch. Great idea!

Was this review helpful? Yes 2
Lionel M, Public Relations Manager at Club Mobay Departure Lounge, responded to this review

Dear Guest, Thank you for using our Bundled Arrival & Departure Service. We appreciate you taking the time to share your experience and feedback with us, as it will serve as further encouragement to our hardworking staff. We are extremely happy you enjoyed being in our care. Welcome to the Club Mobay family and thank you for allowing us to... More

Wichita Falls, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2014

Love, Love and Love! We were met when we got off the plane and escorted through Immigration and Customs in less than 8 mins!! Same for departure!! Best $160 spent!!

Was this review helpful? Yes 2
Lionel M, Public Relations Manager at Club Mobay Departure Lounge, responded to this review

Dear Guest, We appreciate you sharing your thoughts on our efforts. It delights us that it took you 8 minutes to get through the process of Immigration, Security and Customs. We are elated this aspect of our service as well as the personal assistance on arrival was beneficial to the overall enhancement of your Jamaican holiday. Thank you for using... More

Altoona
Senior Contributor
42 reviews 42 reviews
8 attraction reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 20, 2014

We tried Club Mobay , both arrival and departure, and will always travel to Jamaica this way. It was a hot humid day when we arrived and the lines where enormous, it was so nice to see a smiling face with our name on the board pulling us out of this madness. She greeted us and directed us to a... More

Was this review helpful? Yes 2
Lionel M, Public Relations Manager at Club Mobay Departure Lounge, responded to this review

Dear Guest, Thank you for adding Club Mobay to your recent visit to our island home and for taking the time to share your experience with us. We are elated you enjoyed the overall Arrival experience. From our personal assistance coupled with the preferential fast track facility -which saved you time, to your indulgence in our renowned Rum Punch as... More

Houston, Texas
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 19, 2014

I absolutely love Club Mobay it made my vacation so much smoother getting in and out of the airport. From our arrival where we we're greeted with some "Rum Punch" to our departure where we were fast tracked through all of the long and uncomfortable lines and straight to the lounge for some more "Rum Punch" (please excuse me I... More

Was this review helpful? Yes 2
Lionel M, Public Relations Manager at Club Mobay Departure Lounge, responded to this review

Dear Guest, Thank you for using our Bundled Arrival & Departure Service and welcome to the Club Mobay family. It is our belief that your vacation should start the moment you arrive and keep going until you board your flight home. As a result, we are pleased to have expedited the process through Immigration, Security and Customs, allowing you time... More

uk
Contributor
18 reviews 18 reviews
5 attraction reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 19, 2014

Prompt check in and good selection of food soup,sandwiches,sushi, fruit,pastries, patties, crisps the bar service including soft, hot and cold drinks. Children's area. Overall good experience and for the small amount we paid was def worth it.

Was this review helpful? Yes 3
Lionel M, Public Relations Manager at Club Mobay Departure Lounge, responded to this review

Dear Guest, Thank you for using our Departure Service as well as finding value in our offerings. We appreciate the kind remarks on our service, snack and beverage selections as well as your thoughts on the overall experience. Thank you for taking the time to share your thoughts on our efforts. Please visit us again soon. Warm Regards, Lionel from... More

Burnham-On-Sea, United Kingdom
Contributor
11 reviews 11 reviews
5 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 19, 2014

Being escorted through customs and queues to a quiet relaxing lounge with food, snacks, and drinks on tap is a must to try to end your holiday on a positive note. One thing I hate about a holiday is arriving at the departure airport knowing your holiday is now over. Mobay Lounge meant I did not have that feeling!! Defo... More

Was this review helpful? Yes 3
Lionel M, Public Relations Manager at Club Mobay Departure Lounge, responded to this review

Dear Guest, Leaving Jamaica is never easy. As a result, it is our aim to extend the “vacation feeling” until you board your flight home. Based on your review, it seems we did just that! It truly delights us that you found our fast track privilege beneficial and as well enjoyed spending the final moments of your recent trip in... More

Baldwin, New York, United States
1 review
5 of 5 stars Reviewed August 18, 2014

Just coming back from Ocho Rios Jamaica and departing out of MBJ & as a travel agent I wanted to experience the Club MoBay Departure Lounge to see if it was worth the money the are charging.. Believe me, it's worth every penny and more. It was my parents & my boyfriend that experienced this wonderful upgrade for travels. After... More

Was this review helpful? Yes 1
Lionel M, Public Relations Manager at Club Mobay Departure Lounge, responded to this review

Dear Guest, Thank you for the excellent review of our offerings. It pleases us when we meet and exceed the expectations of our guests. Based on your review, it seems we just that! We are glad you enjoyed the preferential fast track facility as well as the comforts of our lounge including the Jamaican inspired snacks and beverages. We appreciate... More

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