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Address: Hotel Riu Palace Bavaro | Playa de Arena Gorda, Punta Cana, Dominican Republic
Website
Description: The Renova SPA is a collection of unique Spas with worldwide presence...
The Renova SPA is a collection of unique Spas with worldwide presence, associated of premier-lever Resorts and City Hotels. Featured in 8 Countries across 3 Continents with more than 39 Spas, Renova SPA will transform a wonderful vacation or a business trip in an unforgettable experience. Drawing from a depth of spa knowledge and teaching beginning in 1997 in the Dominican Republic, Puerto Plata, Renova SPA expanded then in Mexico, Jamaica, Bahamas, Cape Verde, Canary Island (Spain), Panama and Costa Rica.
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TripAdvisor Reviewer Highlights

Read all 38 reviews
Visitor rating
  • 21
    Excellent
  • 7
    Very good
  • 3
    Average
  • 2
    Poor
  • 5
    Terrible
Nice

The two women did a great job, but it is very expensive. Nice to do and pay for once to experience it.

4 of 5 starsReviewed April 12, 2015
Tammie G
,
Kent, New York, United States
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38 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Southern Shores, North Carolina
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 30, 2015 NEW

I had a deep tissue massage by Soria. She was excellent. She made sure she wasn't pushing too hard on my muscles and was very professional.

Was this review helpful? Yes
Powder Springs, Georgia
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 26, 2015

nice breeze from the beach, would have preferred a little more private, English was difficult to understand

Was this review helpful? Yes
Kent, New York, United States
Top Contributor
58 reviews 58 reviews
33 attraction reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 12, 2015

The two women did a great job, but it is very expensive. Nice to do and pay for once to experience it.

Was this review helpful? Yes 1
Lincoln, Nebraska
1 review
1 of 5 stars Reviewed January 22, 2015

I made reservations to have my hair done at Renova spa for my wedding. 1. when I made my deposit for half of the cost I received a voucher stating that I would receive a FREE shuttle from my hotel to them which was 5 minutes away, this in fact was not true I still had to pay. 2. I... More 

Was this review helpful? Yes
Paulina_scubacaribe, Marketing Manager at Renova Spa, responded to this review

Good morning Kara, Thank you very much for your comments. Our commitment is to give Renova Spa´s clients the best service and therefore we will like to explain the situation, because we keep strict control of all our clients. Unfortunately, no complaint was presented at the spa or the hotel wedding department during your stay and therefore we could not... More 

Senior Contributor
46 reviews 46 reviews
12 attraction reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 30, 2013

Ok, so you tried the rest, now try Renova Spa. I walked in the door and was greeted with lots of smiles. Let me tell you these people are truly awesome. I have not had a good massage in A long time. Every muscle was massaged and my body felt great.... If I wasn't leaving on the morning I would... More 

Was this review helpful? Yes
Ruthtcm, Marketing Manager at Renova Spa, responded to this review

Dear Reejim, Thank you so much for your candid feedback regarding your most recent visit with us. I am truly delighted to read that the level of service was satisfactory. Your kind remarks are sincerely appreciated. We look forward to seeing you again! More 

Patterson, California
Contributor
11 reviews 11 reviews
6 attraction reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 23, 2013

the visit to the spa was real good and relaxing, the workers give you all the information so you can enjoy your day with them!

Was this review helpful? Yes
Ruthtcm, Marketing Manager at Renova Spa, responded to this review

Dear Marian, Thank you so much for taking the time to post your review of your recent visit with us on TripAdvisor. I am delighted to read that your overall experience was positive. More 

Augusta, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 18, 2013

From the moment I walked in the door I was treated special. Everyone received the same treatment but I felt special. The facial massage was so relaxing and good When the treatment was over I walked out feeling and looking like a new person. My face had a shine.

Was this review helpful? Yes
Ruthtcm, Marketing Manager at Renova Spa, responded to this review

Dear Johnnie, Thank you so much for taking the time to post your review of your recent visit to us on TripAdvisor. I am delighted to read that you enjoyed your facial treatment and your service experience was positive. We truly value your feedback, for comments like yours enable our continuous pursuit of excellence in everything we do. I have... More 

Helsinki, Finland
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 21, 2013

I'm staying in a hotel Riu Palace Bavaro and this spa is located in a hotel area. Haircut itself for men is quite expensive, but I decided to take it. The quality of haircut was awfull, I went back ones to get it a bit better. Right and leftside were far away from equal. Even trainees back home make a... More 

Was this review helpful? Yes
Ruthtcm, Marketing Manager at Renova Spa, responded to this review

Dear customer, Receive cordial greetings from all the team working at Renova Spa. First of all, thank you for taking the time to let us know about your experience at spa. We greatly appreciate your feedback as it enables us to continue to improve and provide better service for our customers. Please accept our sincere apologies for the inconvenience you... More 

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 17, 2013

Elvis Luis in the gym was great! Muy excelente!! Had a great attitude and was a great example of the gym, he is a very fit guy!

Was this review helpful? Yes
Holts Summit, Missouri
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 5, 2013

we waited until the before we left to have our couples massage and it was a wonderful relaxing experience

Was this review helpful? Yes 1

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