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VIP Travel Services Puerto Plata Runners Safari

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Address: Puerto Plata, Dominican Republic
Phone Number: (809) 320-2035
Website

TripAdvisor Reviewer Highlights

Read all 29 reviews
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Most recent review
Horrible Service! Don't Do Anything With Them. It's a Waste Of Your Money!!

These guys will pick you up at the airport and bring you to your hotel. If you do not book an excursion with them they will not pick you up from the hotel. We paid $40 to go to... read more

1 of 5 starsReviewed February 27, 2015
Jeremy K
,
Windsor, Canada
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29 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Any
English first
Windsor, Canada
2 reviews
1 of 5 stars Reviewed February 27, 2015 NEW

These guys will pick you up at the airport and bring you to your hotel. If you do not book an excursion with them they will not pick you up from the hotel. We paid $40 to go to the airport home and when I called Bookit (the website we booked the trip through) they said the guy was onsite... More 

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Toronto, Canada
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed January 23, 2015

Do you self a favour and never book anything with these guys. We booked trough Orbitz and they had VIP travel service available for transportation to and from teh hotel. Transport to the hotel was not that bad after serching for 30 min and finaly finding them we did get to the hotel after stoping 4-5 times to drop off... More 

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ny
Top Contributor
61 reviews 61 reviews
13 attraction reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 20, 2015

I got airport transfers booked with this company via bookit.com. Considering it was $29 RT from Puerto Plata to the resort per person and I'd read that taxis charge $25 one way, I thought it a good deal. Very smooth incoming ride, they didn't try to cram the van full of people, causing a delay, which I appreciated. The outgoing... More 

Was this review helpful? Yes 1
Manchester
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 18, 2014

Hey went on this day trip with my teenage daughter + had a fabulous time- I've had 2 hip replacements + struggle but the boat guys were brilliant- helped me in + off the catamaran even though I thought I'd end up staying in the ocean lol!! Don't worry if you're less mobile, they will help you get back on/... More 

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Howard, Pennsylvania
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 1, 2014

We had no issues with our transportation to and from the airport. It was comfortable and air conditioned. We purchased our shuttle service round trip when we booked our trip. So it was paid in full. However, we were told we had to be in the lobby at 9am the first morning of our honeymoon to get our voucher in... More 

Was this review helpful? Yes 1
Erie, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 19, 2014

My family visited the Dominican Republic for a tropical getaway and booked with VIP for our airport pick up and return travel. We had to search through the Airport to even find our VIP pickup. We were loaded onto a large bus and headed off. It would have been nice to know ahead of time that the first hour of... More 

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Nashville, TN
Senior Contributor
24 reviews 24 reviews
7 attraction reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 26, 2014

We booked round trip airport transportation through BookIt for our recent trip to the Dominican Republic. While we don't have any complaints about the transportation to the resort, the return trip was a nightmare. We decided to meet with out representative Sarol early on the day of our return trip, and were informed that we would be leaving about 45... More 

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Reviewer
5 reviews 5 reviews
3 attraction reviews
5 of 5 stars Reviewed September 15, 2014 via mobile

This service is excellent from beginning to end once at the airport we were promptly whisked off to our van. There were quite a few couples to be dropped off at various resorts but that gave us the opportunity to see the other resorts ( we think ours, excellence was best!). We attended our meeting at 10 with VIP and... More 

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Senior Reviewer
7 reviews 7 reviews
5 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 11, 2014

While the gentleman who met us after we picked up our luggage was a little clueless, the lady at the counter was excellent. Highly recommend attending the meeting with your representative at your hotel. Ours was Juan Carlos who was excellent and addressed any and every issue we experienced. The largest was a tour we booked before our arrival that... More 

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Denver
Top Contributor
97 reviews 97 reviews
46 attraction reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed June 26, 2014

We used this company to provide transportation to Monkey Jungle. Nyguen our VIP tour rep told us this tour wouldn't happen b/c he didn't have enough interested parties. He also told us he'd work hard to recruit more people to make the tour happen. He found enough people that we were able to go to Monkey Jungle! Made our vacation!... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of VIP Travel Services Puerto Plata Runners Safari and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?