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Address: at the Holiday Inn Sunspree Resort | J.E. Irausquin Boulevard 230, Palm - Eagle Beach, Aruba
Phone Number: 297 586 7777

TripAdvisor Reviewer Highlights

Read all 128 reviews
Visitor rating
  • 25
    Excellent
  • 24
    Very good
  • 38
    Average
  • 23
    Poor
  • 18
    Terrible
Most recent review
Always nice when you win

The casino was a little larger than the one in our hotel at the Holiday Inn so it gave us more options. The other positive was the air handlers worked better. Our casino was very... read more

4 of 5 starsReviewed February 7, 2015
Jim T
,
Salem, NH
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128 Reviews from our TripAdvisor Community

Date | Rating
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English first
Salem, NH
Top Contributor
92 reviews 92 reviews
42 attraction reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 7, 2015

The casino was a little larger than the one in our hotel at the Holiday Inn so it gave us more options. The other positive was the air handlers worked better. Our casino was very smokey but we didn't experience that at this casino.

Was this review helpful? Yes
Lockport
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 6, 2015

My wife and I played the slots. Many of the machines were not playable. Would recommend the Marriott or Hyatt casinos as an alternative. The Excelsior needs a redoing.

Was this review helpful? Yes
New York City, New York
Senior Contributor
26 reviews 26 reviews
3 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 6, 2015

what can you say about a casino-- they are smokey- and have machines- and tables-- it would ONLY be great if I won-- which I didn't. but I am sure someone did

Was this review helpful? Yes
Massachusetts
Senior Reviewer
10 reviews 10 reviews
6 attraction reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 31, 2015

Went here 2 different times because of the location and both times we had problems with the slots malfunctioning. Hopefully they will tend to the issues. The Hotel it was in was terrific and the staff were attentive they tried to fix them quickly for us.

Was this review helpful? Yes
NH
Senior Contributor
43 reviews 43 reviews
12 attraction reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed December 17, 2014

Slot machines are so old. The dealers are rude and very unfriendly. Most people do not speak English or understand English. There are friendlier and nicer casino's in walking distance, don't waste your time or money.

Was this review helpful? Yes 1
Rancho Cucamonga
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 12, 2014

I played blackjack at their casino, but when I stood up I realized the seat was completely wet and so were my pants. I asked the supervisors what was the deal with wet seats. He didn't care nor did he apologize. In addition he wouldn't give me his card or write his name down so I could further pursue this.... More 

Was this review helpful? Yes
Westchester, New York, United States
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 3, 2014

Went only for a Texas Hold Em tournament on like a Tuesday night. It started late and was small. It was hard to tell but at least 70-80% of the players are all locals. Half of them are decent, a few above average, and a few legitimately good. They try to hide it but they all know each other very... More 

Was this review helpful? Yes 4
Senior Contributor
41 reviews 41 reviews
13 attraction reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed September 28, 2014

Machines broken, couldn't find a drink girl, if you find a machine that works, they never paid off. Pass by and be glad you missed it.

Was this review helpful? Yes 2
Washington DC, District of Columbia
Contributor
20 reviews 20 reviews
5 attraction reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 3, 2014

I think this place is past it's prime and needs a renovation. I'm sure it was a nice casino back in the day but it is kind of outdated now. We did have a good time playing slots and playing at the tables but the casino could bring in more tourists if it was updated.

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Contributor
20 reviews 20 reviews
4 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 5, 2014

Good drinks and a great time and won some $$$! Good drinks too..enjoyed the good customer service! I actually had a hard time to leave since it was so much fun, be site to get a players card!

Was this review helpful? Yes 2

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