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Grand Mirage Resort Thalasso Bali

PO. Box 43, Tanjung Benoa, Bali 80363, Indonesia
+62-361-773883
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Type: Spas
55 visitor photos
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136 reviews from our community

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Date | Rating
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English first
west yorkshire
Top Contributor
52 reviews 52 reviews
28 attraction reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 17, 2014 NEW

The Grande Mirage offered everything for a fantastic holiday. The thing that mostly makes it such a great hotel is it's hospitality and service. The staff work so hard to please. From being greeted on the steps of the hotel with the little Balinese girl dancers - to the smiling helpful staff - it was all first rate as far... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 4, 2014

Fantastic hotel, fantastic food, fantastic staff. We had two wonderful all inclusive weeks here, it was an absolute paradise. So much different choice of food, buffet & a la carte all included, great cocktails. Maybe not in the best location as road outside is like a building site but it is its own little corner of paradise and everything else... More

Was this review helpful? Yes 2
Melbourne
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 3, 2014

We stayed in The Grand Mirage for 11 nights. One of the best holidays we had so far. The hotel is clean, beautiful, beds are comfortable, breakfast could have more variety, but still ok. The personnell is very friendly, any concerns were resolved in seconds. We had room 75 on forth floor. All good with no dissapointments. Great private beach.... More

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 27, 2014

If you really want to experience far eastern hospitality this property is best place to spend few relaxing days . Staff is real courteous always helpful. best package to opt for is golden all inclusive in which there are plenty of benefits like airport transfer, include food and beverages ., free usage game lounge and lot of free water sport... More

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
11 attraction reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 21, 2014

Staying at the grand mirage and. Here's a few comments Pros $15- 20 usd taxi from airport Rooms are good size Breakfast buffet has a great selection Choice of spas and restaurants very close The pool was large Gym Check in service very good Free shuttle every hour Kayaking was fun and free Convenience store directly across from hotel to... More

Was this review helpful? Yes 3
San Francisco, California
Senior Contributor
32 reviews 32 reviews
6 attraction reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 12, 2014

Got this deal for ocean view first floor for 3.100.000 rupiah for 2nights, it's a shocking promo they said in their website. Plus: *got a welcome drink & the lounge is very relaxing, make sure you go here after the check in. It's nice if not so many people around. Pretty airy open window lounge. *room is clean like a... More

Was this review helpful? Yes 1
PR G, General Manager at Grand Mirage Resort Thalasso Bali, responded to this review

Dear Mscuteness, I do appreciate your detailed feedback. We take your comment seriously especially where you mentioned our flaws. The heads of the respective departments have been informed to take measures on your points to avoid the same issues happening again. The Executive Chef, Matthew Wood, has highlighted your constructive feedback on the breakfast. He has done some thorough investigations... More

Melbourne, Australia
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 10, 2014

I booked this resort for 10 nights knowing it was the 5 star secret hotel in Nusa dua. We had a deluxe garden view room with a king bed including breakfast. The bed was actually 2 queen size beds locked together so was much bigger than the usual king size. Breakfast was extensive and varied each day and much more... More

Was this review helpful? Yes 3
PR G, General Manager at Grand Mirage Resort Thalasso Bali, responded to this review

Dear 1208BrianC Thank you for your excellent feedback through the leading travel website, Trip Advisor. It is an honor for me that you loved the big bed, an extensive variation of breakfast, and the pools. The resort is well-designed as a family-friendly resort. Therefore all the facilities are devised to cater the needs of different ages of family members. To... More

Perth, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 9, 2014

I found this hotel to be over star rated and priced compared to the ramada just up the road, foyer area and outdoors were really nice. buffet breakfast good, dont reccomend other food. Got in late at night room smelt musty and had mould growing in the bathroom. Staff apologised and changed our room. BIG room beautiful pool and ocean... More

Was this review helpful? Yes 3
PR G, General Manager at Grand Mirage Resort Thalasso Bali, responded to this review

Dear Deanne S, I genuinely apologize that your stay was less than expected. I have carefully noted your points and shared it among the respective department heads. So, they can take preventive measures of the inconveniences that you have experienced. Our pest control staff has immediately checked the room and solved the problems with cockroaches. We have taken thorough investigation... More

Brighton and Hove, United Kingdom
Senior Contributor
30 reviews 30 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 6, 2014

We chose this hotel for our honeymoon to Bali and were not disappointed. We booked a suite and the room was spacious and had two balconies. The bed was huge and very comfortable, I don't think I have ever slept so well! Due to our room type we had a special check in which was completed in a separate room.... More

Was this review helpful? Yes
PR G, General Manager at Grand Mirage Resort Thalasso Bali, responded to this review

Dear Kojak03, Thank you for your compliments toward our resort. I am elated to read that you slept well during your stay with us. As a 5 star resort, all our staffs do their best to treat all the guests wholeheartedly. They are more than happy to learn that you noticed their effort. Thank you for sharing with us that... More

Contributor
15 reviews 15 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 2, 2014

This place is nice if you're looking for a private place, just to be with your love one. We went here one day after our marriage, and couldn't ask more privacy than ever. Not much place you can visit around, pretty much everything you want to do is within the hotel premise. The breakfast buffet is delicious tough, with plenty... More

Was this review helpful? Yes 1
PR G, General Manager at Grand Mirage Resort Thalasso Bali, responded to this review

Dear Mr. Idzuan Azdy Z, First of all, we would like to congratulate you for your wedding. I thank you for choosing us as your honeymoon hotel. If you would like to book a room for your next holiday, I suggest you to book directly through our website, grandmirage.com, where various inclusions are available. I thank you for posting a... More

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