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Papillon Grand Canyon Helicopters

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Address: 3568 Airport Road, Papillon Heliport, Grand Canyon National Park, AZ 86023
Phone Number: (888) 635 7272
Website
Today
8:00 am - 5:30 pm
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Hours:
Sun - Sat 8:00 am - 5:30 pm
Description: Since 1965, The Papillon Group has been providing visitors a privileged...
Since 1965, The Papillon Group has been providing visitors a privileged perspective to one of the world's greatest natural wonders. Papillon is the only company flying the entire Grand Canyon, including areas untouched by man and inaccessible by foot. As one of the world's oldest and largest sightseeing companies, Papillon flies an estimated 600,000 passengers a year on its daily tours to the Grand Canyon and the surrounding southwest. Recognized world wide for its aircraft tours, Papillon's fleet of 70 helicopters and airplanes gives guests a bird's eye view all their own. Whether by helicopter, plane, or coach, Papillon offers more than 40 unique excursions. Choose from air only flights, combo tours, all-day excursions, or a stunning flight to the bottom of the Grand Canyon.
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TripAdvisor Reviewer Highlights

Read all 461 reviews
Visitor rating
  • 306
    Excellent
  • 74
    Very good
  • 29
    Average
  • 22
    Poor
  • 30
    Terrible
Wow...Worth The Time and Expense

The day was beautiful, the pilot was friendly and informative and the view was spectacular. The only problem? The ride was too short...we enjoyed it that much. Would highly... read more

5 of 5 starsReviewed May 20, 2015
DrDavidE
,
Athens, GA
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461 Reviews from our TripAdvisor Community

Date | Rating
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English first
Athens, GA
Senior Contributor
44 reviews 44 reviews
18 attraction reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 20, 2015 NEW

The day was beautiful, the pilot was friendly and informative and the view was spectacular. The only problem? The ride was too short...we enjoyed it that much. Would highly recommend.

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Austin, Texas
Reviewer
4 reviews 4 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 18, 2015 NEW

The only reason that I did not give them a 5 was that we were put in with French speakers so they played half the narration in English and cut it off to play half in French but first played 8-10 min of music.I don't even know if the French really needed their language or not. Since they are visitors... More 

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Elkhart, Indiana
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
5 of 5 stars Reviewed May 15, 2015 NEW

Definitely glad that we spent the money to do this. First class operation! The views were spectacular!

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New York City, New York
Top Contributor
133 reviews 133 reviews
26 attraction reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed May 14, 2015

My husband and I had scheduled a canyon plane tour one morning while in Vegas. We were picked up at our hotel by a driver who barely spoke a word to us. It took about an hour to pick up other guests from their hotels and drive to the airport in Boulder City. We arrived and the tiny airport was... More 

Was this review helpful? Yes 1
PapillonHelicopters, Manager at Papillon Grand Canyon Helicopters, responded to this review

We appreciate the balanced review of your recent tour; we value all customer feedback as it helps us better serve and cater to the needs of our customers. We’re pleased to hear that the flight went well and that overall you were satisfied with the experience with the exception of missing the Grand Canyon. Thank you for understanding the circumstances... More 

Bay Shore, New York
Senior Contributor
47 reviews 47 reviews
11 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 13, 2015

This was my first trip to Grand Canyon & I had a discount voucher ($10 off) per guest. We booked on line the night before & there was nowhere to mention the coupon. We called the next day & confirmed. Flight was on time and our front seats were terrific. The 45 minutes with Andrew's narration and the prerecorded monologue... More 

Was this review helpful? Yes 1
Milwaukee, WI
Top Contributor
51 reviews 51 reviews
15 attraction reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 11, 2015

It seems that people at this company, at least its Grand Canyon branch, forgot how to speak. I initially reserved online a front seat, for which I payed first thing when I walked into the terminal. However, at the helicopter they tried to put me in the back! When I protested, I was waved to follow one of the workers... More 

Was this review helpful? Yes 2
PapillonHelicopters, Manager at Papillon Grand Canyon Helicopters, responded to this review

We appreciate you taking time to provide this feedback to us; we value all customer feedback as it helps us better serve and cater to the needs of our customers. That said, please accept our apologies for the confusion over your front seat upgrade and the lack of narration provided by your pilot. We train all of our pilots to... More 

Southport, Australia
Top Contributor
234 reviews 234 reviews
16 attraction reviews
168 helpful votes 168 helpful votes
5 of 5 stars Reviewed May 4, 2015

We had been to the Grand Canyon on two previous occasions (North and South rims) but never flown over it. The views from the lookouts on each rim are great, but spoiled a bit by the quite thick haze, and of course restricted by being at ground level and thus unable to get the broader perspective. On our third trip,... More 

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Pfaffikon, Switzerland
Senior Reviewer
9 reviews 9 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 25, 2015

We booked just the day before the flight to make sure the weather is on our side. We were lucky because the day before all flights got canceled due to high winds. As my hobby is paragliding I'm used to flying over tree tops and scratching along cliffs. But nothing compares to this flight with Papillon! I'll never forget the... More 

Was this review helpful? Yes 2
Hazleton, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 25, 2015

SPEND the extra money and go to the South Rim. Compared to the glass bridge view the South Rim views are 1000% better. Heck, you'll see better views of the canyon during the plane ride than you'll see from the glass bridge...and the south rim views are even better that the plane ride views.

Was this review helpful? Yes 2
Top Contributor
76 reviews 76 reviews
28 attraction reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 24, 2015

We booked with Papillon. Alas the weather was windy and the flight was cancelled. The next day they put us on a slightly shorter flight in a smaller helicopter. It was fantastic and no problem at all - it felt perfectly adequate. They play fitting music as you go. You travel right over from South Rim to North Rim and... More 

Was this review helpful? Yes 1

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Papillon Grand Canyon Helicopters and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?