My wife and I book a ground and air tour through Papillon. The sales people via chat and phone were very helpful helping us pick out the tour that was best for us as there are many choices. We felt that the pricing was reasonable based on services delivered. The time of our specific tour was approx. thirty (30) minutes... More

On the date we had originally booked our tour it had to be cancelled because of bad weather, the staff very helpful and quickly rebooked us for another day. Everything from the limo pick up to the light lunch in the canyon was perfect and I have to give a special mention to our pilot Yoshi who was brilliant, she... More

Thank goodness we booked! Very busy - book an early slot! We did the Imperial tour which is 50 minutes and we were told by other travellers that the 20 minute one is too short. One problem the Bose speakers don't work too well. Mine crackled and it was hardto hear the commentary and my husbands one didn't work at... More

My friend & I went fr a big tour over the Grand Canyon - the impression was stunning - I recommend everyone to go fot it. Service was impeccable!

The heliport is easy to find and there's plenty of parking. Inside the terminal there's coffee on sale and lots of memorabilia you can buy if you wish. The organisation is good and after the brief safety film you are on you flight very quickly - the flight is nice enough but the views are of course the killer -... More

Awesome trip, definitely the way to experience the grand Canyon. The company were well organized and efficient. Paco our pilot was hilarious and made the trip memorable! Would definitely recommend to friends as a must do.

We did the champagne picnic lunch tour on may 10, 2013. The shuttle service was prompt and the people very nice. Our pilot Daniel, was an excellent tour guide and made everyone on board feel very relaxed. I feel that the helicopter tour was the best way for us to see the Hoover dam, Lake Mead and experience the Canyon... More

My father and I had scheduled a flight for a day with high winds. When the helicopters were downed because of the winds, the staff and management (Monty Parsons in particular) went out if their way to make sure we were rescheduled for a time convenient for us and were there to make sure our flight went off without a... More

Definitely a must do in the Grand Canyon!! The views are unreal, the flight was smooth! The only complaints I'd have is that you cant pick your seat. Theyseat you by weight and myself and another lady were in the middle seats, with our significant others in the window seats. We couldn't even switch with them. There was an empty... More