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Dartington Crystal

Linden Close, Great Torrington EX38 7AN, England
01805 626 242
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Type: Factory Tours
16 visitor photos
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111 reviews from our community

Visitor rating
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    11
    4
Date | Rating
  • English first
  • Any
English first
St. Keverne
Senior Contributor
41 reviews 41 reviews
17 attraction reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 8, 2014

Came here today with my parents and aunt and uncle. I am so impressed with the place I felt compelled to review whilst still here. The most interesting thing is to walk through the factory and watch the glass blowers/makers at work. Before you go in to the factory you watch a film that explains each workers role and whilst... More

Was this review helpful? Yes 1
Orpington, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 attraction reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 7, 2014

We were really impressed with the tour of the factory and how the workers made the glass. They had an area for kids to paint their own glass (extra cost, but well worth it) and it was a great memento to take away with us. The restaurant was very nice. Really clean and beautifully set out and the food was... More

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Northampton, United Kingdom
Senior Contributor
26 reviews 26 reviews
4 attraction reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 7, 2014 via mobile

Unfortunately the factory tour does not run on a Sunday, which was a little disappointing... However we browsed through the various shops and picked up a couple of bargains in the Dartington Crystal shop, so the journey was not a total bust!

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
11 attraction reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 6, 2014 via mobile

Went in late august the tour was good to watch how the glass blowers turn and make things it's a art only down side to the tour is they could do with a lift as the stairs aren't good for disabled people as for the rest of the place it was very interesting to see all types of objects made... More

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Chelmsford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 1, 2014

The visitor centre information is good and worth a walk around and the shop is nice enough. However the working factory is very small and not worth the extra cost for a very short perusal, probably 15 mins at a stretch. On the day we visited (check times as working day is quite short with late start, & long lunch)... More

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Bournemouth, United Kingdom
1 review
2 of 5 stars Reviewed August 30, 2014

Good factory and experience however we had a hand casting done of our daughter and when we came to collect the print it had been 'lost' we have been offered a free casting but it's the time and effort we no have to put in to do it in playdoh and send it off. It's not the same!! Unfortunately while... More

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Sue F, Manager at Dartington Crystal, responded to this review

Dear Hannah Thank you for posting your review on trip advisor as without this kind of feedback we are unable to improve our visitor experience. I see from your review that you enjoyed the experience but I can fully appreciate that the mix up with your daughters cast was very frustrating for you and for all the staff concerned. As... More

Reading, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed August 27, 2014

Visited today and have to say that it has been a Fantastic day out. Loved looking round the Working factory. Staff friendly and very Helpful. Lots of parking available , Kids go free if they are under 16.

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Sue F, Manager at Dartington Crystal, responded to this review

Dear Ian Thank you for your review. We are delighted to know that you had a fantastic day out at Dartington. We hope to see you again very soon. Thank you once again Kind Regards More

Bridgwater, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 24, 2014

The good points. Lots of parking, cheap and getting a voucher brings the price down , kids under 16 free, old skills shown to everyone and great shops. Bad points its a treck from the car park to the entrance especially in the rain. It only showed a small section of factory and it was raining inside as well as... More

Was this review helpful? Yes 1
Sue F, Manager at Dartington Crystal, responded to this review

Dear Jacqui Thank you for taking the time to post your review and bringing attention to what you feel are our good points. As you mention if you take advantage of the vouchers on offer and combined with the fact that Children go FREE it makes for an inexpensive day out. We note your points regarding the walk from the... More

Macclesfield, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 20, 2014 via mobile

We went with our 8 year old who enjoyed the opportunity to paint his own glass. We found the staff to be very helpful and the Factory visit interesting. Wide range of quality items in the various gift shops and the food in the cafe was excellent and good value. We went back the following day on our way home.

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Sue F, Manager at Dartington Crystal, responded to this review

Dear Sarah Thank you for your review we are pleased to learn that you and your family enjoyed your visit to Dartington. We are also delighted to learn that you enjoyed your visit so much you came back the following day. Hope to see you and your family back at Dartington again one day soon. Thank you once again Kind... More

Reviewer
4 reviews 4 reviews
3 attraction reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 15, 2014

Went purely for the hand cast when we arrived we were told that their was no more slots but they had someone cancel so managed to get it done All the extras added up cost Almost £40 and considering you creating something special and memorable we felt very rushed and member of staff squashed us into the corner Perhaps section... More

Was this review helpful? Yes
Sue F, Manager at Dartington Crystal, responded to this review

Dear Jason Thank you for your review and your comments. They are very much appreciated. We are sorry to learn that you felt the hand casting experience was rushed for you and you were pushed into a corner. We normally allocate ten minutes per cast, which, most people do find sufficient time. I feel I should explain that we are... More

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