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Middleport Pottery

Port Street, Burslem, Stoke-on-Trent ST6 3PE, England
+44 1782 499766
Website
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Ranked #2 of 5 attractions in Burslem
Type: Factory Tours
Owner description: The Prince's Regeneration Trust raised £8.5 miliion to purchase the Middleport Pottery site and to carry out restoration work which prevented existing... more » Owner description: The Prince's Regeneration Trust raised £8.5 miliion to purchase the Middleport Pottery site and to carry out restoration work which prevented existing jobs and skills from being lost from the area and will ensure the future of this unique site. The funding came from a range of sources including the Regional Growth Fund, Heritage Lottery Fund, English Heritage and European Regional Development Fund as well as from private donors, Stoke-On-Trent City Council has been a key partner in the project. Middleport Pottery continues to be the 'Home of Burleigh'; the pottery business which occupies approximately half the site. Burleigh is now owned by Denby Holdings and they continue to produce beautiful ware in the building which has been their home since it was bulit in 1888. In 2014 the atmospheric site will feature a new visitors centre to explore and cafe to enjoy. These facilities will attract visitors from out of the area and offer spaces and facilities for community use. We will also offer a varied programme of education, events and activities. In the remaining space, workshops will be created for small creative businesses bringing further jobs to the area, and allow them to grow and flourish. On the top floor, at the core of the site, serviced office space will also provide accommodation for small businesses. We are committed to offering training and development and are working in partnership with the other Prince's Charities, Staffordshire University and many local organisations to offer exciting opportunities. For the moment visitors are very welcome in the Burleigh shop and pre bookable factory tours are available. « less
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23 reviews from our community

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    1
Date | Rating
  • English first
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English first
Bournemouth, United Kingdom
2 reviews
5 of 5 stars Reviewed August 18, 2014 NEW

Passing through Stoke on Trent and decided to visit one pottery. What a super choice. All members of staff we encountered were enthusiastic and knowledgeable. Fascinating insight to one small part of industrial history. Enjoyed our light lunch in the tearoom served on random pieces of Burleigh pottery. Of course, we had to visit the shop. And to think, no... More

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Teresa F, Manager at Middleport Pottery, responded to this review

Thank you for taking the time to review your visit, we are very flattered that you chose us! As such a new attraction its lovely to hear that you would recommend us and its great to hear that you were impressed by our team. Thank you again for such a lovely review! More

Oxford
Top Contributor
61 reviews 61 reviews
11 attraction reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed August 11, 2014

The Prince's Trust seems to have done a very fine job in reviving this fascinating pottery. We had an excellent guide - it was her first day - and saw a lot. You learn a great deal, especially how impressive are the skills of the ladies who decorate the ware with intricate transfers. Very well worth the visit.

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Teresa F, Manager at Middleport Pottery, responded to this review

Thank you very much for taking the time to review your visit, we are delighted to hear that it was an enjoyable one! More

Melbourne, Australia
Senior Contributor
38 reviews 38 reviews
10 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 10, 2014 via mobile

My wife & I visited on a Sunday morning. We knew the factory was closed, but went anyway as we would not get another chance (we were visiting U.K. from Australia). We were greeted at the visitor centre by volunteer tour guide Chris whose enthusiasm and knowledge of the pottery were second to none. He was a wealth of information... More

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Teresa F, Manager at Middleport Pottery, responded to this review

Thank you for your kind words. We are always delighted to hear from our visitors and very much appreciate you taking the time to review your visit. It is particularly kind of you to mention Chris, we have a wonderful team of knowledgeable and enthusiastic volunteers here and it means a great deal to them to be personally thanked by... More

Beaminster, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 attraction reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 7, 2014

I emailed both addresses on their website (customer services and factory shop) about visiting the pottery and neither has bothered to reply. What is the point of providing a 'contact us' facility and then ignoring subsequent enquiries? I'm incredibly disappointed. The factory has been on my 'to do' list for a couple of years and I was intending to visit... More

Was this review helpful? Yes 3
Teresa F, Manager at Middleport Pottery, responded to this review

We are very sorry to hear that you had difficulties contacting us, we have a detailed Customer Charter and make a commitment to respond to emails within 48 hours of receiving them. It seems from your comment that you may have contacted Burleigh, the pottery manufacturers here via their website. Please accept our apologies that they didn't respond as promptly... More

Crewe, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 2, 2014

Absolutely fabulous!! Fantastic to show pictures of my grandad working to my daughter who she's never met! I was very interactive and was able to show my other half who is from crewe the heritage of stoke and what my grandad did for a living. The cafe shop is amazing there was a lady who's first day it was when... More

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Teresa F, Manager at Middleport Pottery, responded to this review

It's lovely to hear that you and your daughter had an enjoyable visit, thank you very much for taking the time to review your day. Plastic plates and cups are available in the café (we appreciate that the pottery doesn't bounce too well!) so we will ensure that in future café staff offer this option to parents, thank you for... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 31, 2014

We had a fantastic time at Burleigh! The whole staff was very welcoming and passionate and shared their knowledge and memories with us. The café was lovely too: beautifully decorated and the food and drinks were delicious. The factory shop had a huge selection of all the different patterns. We will definitely be back and book a tour! Thank you,... More

Was this review helpful? Yes 1
Teresa F, Manager at Middleport Pottery, responded to this review

Thank you so much for taking the time to write such a lovely review. We are delighted that you found the Burleigh shop staff and The Prince's Regeneration Trust staff and volunteers friendly and welcoming. After our £9 million regeneration project we are hugely enjoying sharing the site with visitors in our first weeks of being open and would be... More

Stoke-on-Trent, United Kingdom
Senior Contributor
45 reviews 45 reviews
20 attraction reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 30, 2014

We didn't do a factory tour today as we are looking after our grandchildren. Children are able to go on a factory tour but need to be 10. We will take the older one soon as she is very interested. The children played in the sand pit, made sun catchers, and did the current trail. This took them to different... More

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Teresa F, Manager at Middleport Pottery, responded to this review

Lovely to hear that you enjoyed your visit, thank you very much for taking the time to review your visit. As we have only been open a few weeks and as this is our very first summer of offering family activities its great to hear that they are being well received. It sounds like it kept the family busy :)... More

Newcastle-under-Lyme, United Kingdom
1 review
5 of 5 stars Reviewed July 28, 2014

Great time had by all at Burleigh! Lots to see, the staff are fantastic, they went above and beyond for us today. Beautiful cafe with yummy local food, lovely surroundings and really good value. Well worth a visit.

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Midlands
Top Contributor
126 reviews 126 reviews
23 attraction reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed July 14, 2014

Lovely old place that looks and feels cherished. Spirited lot the old Potters and that comes through in the history of this old place. Tea and bickies in a lovely Burleigh cup is a treat, especially on a cold dismal day when the fire is lit. Grab a bargain in the shop and a slice of how the Potteries used... More

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Staffordshire Moorlands
Top Contributor
55 reviews 55 reviews
6 attraction reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 17, 2014

I have had Burleigh Calico pottery on display in my kitchen for many years, and today revisited the factory shop to replace some cups that had become chipped. The shop is always welcoming with an open fire, and a table set out with magazines and free coffee and biscuits. There is a vast display of the famous blue and white... More

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