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Middleport Pottery

Port Street, Burslem, Stoke-on-Trent ST6 3PE, England
+44 1782 499766
Website
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Ranked #1 of 5 Attractions in Burslem
Type: Factory Tours
Owner description: The Prince's Regeneration Trust raised £8.5 miliion to purchase the Middleport Pottery site and to carry out restoration work which prevented existing... more » Owner description: The Prince's Regeneration Trust raised £8.5 miliion to purchase the Middleport Pottery site and to carry out restoration work which prevented existing jobs and skills from being lost from the area and will ensure the future of this unique site. The funding came from a range of sources including the Regional Growth Fund, Heritage Lottery Fund, English Heritage and European Regional Development Fund as well as from private donors, Stoke-On-Trent City Council has been a key partner in the project. Middleport Pottery continues to be the 'Home of Burleigh'; the pottery business which occupies approximately half the site. Burleigh continues to produce beautiful ware in the building which has been their home since it was built in 1888. This atmospheric site now features a visitor centre to explore and cafe to enjoy. These facilities are aimed to attract visitors from out of the area and offer spaces and facilities for community use. We also offer a varied programme of education, events and activities. In the remaining space, workshops have been created for small businesses bringing further jobs to the area, allowing them to grow and flourish. We are committed to offering training and development and are working in partnership with the other Prince's Charities, Staffordshire University and many local organisations to offer exciting opportunities. The Burleigh factory shop and Middleport cafe is open 7 days a week, and the visitor centre is open Tues-Sun. Guided tours must be prebooked via the Middleport website, or by telephoning the Middleport team. « less
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28 reviews from our community

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    1
Date | Rating
  • English first
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English first
Abingdon, United Kingdom
Top Contributor
62 reviews 62 reviews
15 attraction reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 7, 2014

The buildings are really a visit to the past really good shop and café is worth a visit. staff are really helpful

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Teresa F, Manager at Middleport Pottery, responded to this review

Delighted to hear that you enjoyed your visit, thank you very much for taking the time to post this review. We love the title of your review, it describes Middleport perfectly! More

NEW YORK CITY
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 1, 2014

I visited middleport over the school holidays with my children and we thoroughly enjoyed it. The craft activities for the children were a bargain and they enjoyed looking for clues on the trails. The cafe is beautiful and the lunches are very well priced and delicious. I can't wait to see what you have on offer for half term. My... More

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Teresa F, Manager at Middleport Pottery, responded to this review

Thank you so much for taking the time to write this lovely review. As a brand new attraction is wonderful to hear that we are appealing to different age groups and that our fun activities were enjoyed by your family. There will be lots more during October half term so we hope to see you again then! More

Congleton, England, United Kingdom
1 review
5 of 5 stars Reviewed August 27, 2014

I previously visited just the shop before Prince's Regeneration Trust got involved but on the 15/08/2014 i visited and did the full tour. Although they charged for the full tour there was a lot you could see for free, but the tour price was very reasonable considering how much we learnt and saw. It was phenomenal! I saw so much... More

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Teresa F, Manager at Middleport Pottery, responded to this review

Thank you for your great review, its lovely to hear that you enjoyed your tour so much. We are very proud indeed of our factory tour as we worked very hard to make sure it did justice to the fantastic skills of the Burleigh staff and amazing techniques that go into each and every piece of ware. I was surprised... More

Congleton, United Kingdom
Contributor
11 reviews 11 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 27, 2014

Absolutely loved my visit and tour of Middleport Pottery. I am from Stoke On Trent and have visited the shop many times over the last few years to make purchases of their lovely pottery. I was looking forward to see the work that the Princes Regeneration Trust have done in restoring and opening up this beautiful building to the public,... More

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Teresa F, Manager at Middleport Pottery, responded to this review

Thank you so much for taking the time to write such a lovely review. We are always delighted to hear from people who visited before The Prince's Regeneration Trusts work on the site and its great to hear that you think we have done this wonderful old building justice. We are very pleased that you enjoyed all that Middleport Pottery... More

London
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 23, 2014

I would recommend every aspect from the tour of a working pottery to the museum area, the restored buildings and the super shop. Only disappointed I didn't get time for a cafe stop!

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Teresa F, Manager at Middleport Pottery, responded to this review

Thank you for your kind words, we are delighted that you enjoyed your visit. Hopefully next time you can enjoy the cafe too, the oatcakes are wonderful :) More

Bournemouth, United Kingdom
2 reviews
5 of 5 stars Reviewed August 18, 2014

Passing through Stoke on Trent and decided to visit one pottery. What a super choice. All members of staff we encountered were enthusiastic and knowledgeable. Fascinating insight to one small part of industrial history. Enjoyed our light lunch in the tearoom served on random pieces of Burleigh pottery. Of course, we had to visit the shop. And to think, no... More

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Teresa F, Manager at Middleport Pottery, responded to this review

Thank you for taking the time to review your visit, we are very flattered that you chose us! As such a new attraction its lovely to hear that you would recommend us and its great to hear that you were impressed by our team. Thank you again for such a lovely review! More

Oxford
Top Contributor
62 reviews 62 reviews
11 attraction reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed August 11, 2014

The Prince's Trust seems to have done a very fine job in reviving this fascinating pottery. We had an excellent guide - it was her first day - and saw a lot. You learn a great deal, especially how impressive are the skills of the ladies who decorate the ware with intricate transfers. Very well worth the visit.

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Teresa F, Manager at Middleport Pottery, responded to this review

Thank you very much for taking the time to review your visit, we are delighted to hear that it was an enjoyable one! More

Melbourne, Australia
Senior Contributor
41 reviews 41 reviews
10 attraction reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 10, 2014 via mobile

My wife & I visited on a Sunday morning. We knew the factory was closed, but went anyway as we would not get another chance (we were visiting U.K. from Australia). We were greeted at the visitor centre by volunteer tour guide Chris whose enthusiasm and knowledge of the pottery were second to none. He was a wealth of information... More

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Teresa F, Manager at Middleport Pottery, responded to this review

Thank you for your kind words. We are always delighted to hear from our visitors and very much appreciate you taking the time to review your visit. It is particularly kind of you to mention Chris, we have a wonderful team of knowledgeable and enthusiastic volunteers here and it means a great deal to them to be personally thanked by... More

Beaminster, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 attraction reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 7, 2014

I emailed both addresses on their website (customer services and factory shop) about visiting the pottery and neither has bothered to reply. What is the point of providing a 'contact us' facility and then ignoring subsequent enquiries? I'm incredibly disappointed. The factory has been on my 'to do' list for a couple of years and I was intending to visit... More

Was this review helpful? Yes 3
Teresa F, Manager at Middleport Pottery, responded to this review

We are very sorry to hear that you had difficulties contacting us, we have a detailed Customer Charter and make a commitment to respond to emails within 48 hours of receiving them. It seems from your comment that you may have contacted Burleigh, the pottery manufacturers here via their website. Please accept our apologies that they didn't respond as promptly... More

Crewe, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 attraction reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 2, 2014

Absolutely fabulous!! Fantastic to show pictures of my grandad working to my daughter who she's never met! I was very interactive and was able to show my other half who is from crewe the heritage of stoke and what my grandad did for a living. The cafe shop is amazing there was a lady who's first day it was when... More

Was this review helpful? Yes 1
Teresa F, Manager at Middleport Pottery, responded to this review

It's lovely to hear that you and your daughter had an enjoyable visit, thank you very much for taking the time to review your day. Plastic plates and cups are available in the café (we appreciate that the pottery doesn't bounce too well!) so we will ensure that in future café staff offer this option to parents, thank you for... More

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