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Travelience - Private Tours

Certificate of Excellence
Neighborhood:
Ueno, Asakusa
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Address: 2-4-3 Kuramae | 6F-E Kuramae Nagatani Bldg, Taito 111-0051 , Tokyo Prefecture
Phone Number: +81 3-6830-0896
Website
Description: We are the tour guiding company which covers Tokyo, Kamakura, Nikko etc.As...
We are the tour guiding company which covers Tokyo, Kamakura, Nikko etc.As we set our policy “More Knowledge, More Fun!”, our guides are very knowledgeable about Japan’s history, culture, arts, religions and life. Also every guide is affable to anyone.We are sure we can satisfy your curiosity.
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TripAdvisor Reviewer Highlights

Read all 75 reviews
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  • 69
    Excellent
  • 3
    Very good
  • 3
    Average
  • 0
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  • 0
    Terrible
Great Start to our holiday

As this was our first visit to japan, my husband and I decided to book a tour. After reading TA Reviews we settled with Travelience. Emi, as everyone has already said, was so... read more

5 of 5 starsReviewed December 1, 2014
Maria T
,
Adelaide, Australia
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75 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Any
English first
Adelaide, Australia
Senior Contributor
23 reviews 23 reviews
3 attraction reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 1, 2014

As this was our first visit to japan, my husband and I decided to book a tour. After reading TA Reviews we settled with Travelience. Emi, as everyone has already said, was so very helpful. We booked a half day tour that took us to Tsukiji Fish Market, Tokyo Tower, Asakusa & Sensoji Temple. We really didn't know what we... More 

Was this review helpful? Yes 3
Emi_Izawa, お客様担当マネージャー at Travelience - Private Tours, responded to this review

Dear Maria T, Thank you so much for taking time to give us such a lovely comment. It's my great pleasure to be able to help you plan your first day in Tokyo. And I'm very happy to hear that you enjoyed the tour with Noriko. I hope you will get a chance to come to Tokyo again in the... More 

Oklahoma City, Oklahoma
Senior Contributor
49 reviews 49 reviews
28 attraction reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 29, 2014

I booked this tour company based upon TA recommendations. Emi did a splendid job with our reservations and we were able to pay on line. Our tour guide, Makoto was a wonderful, interesting, and knowledgeable gentlemen who guided us through the city. He showed us the sites from the best perspectives. We visited out of the way restaurants known only... More 

Was this review helpful? Yes 3
Emi_Izawa, お客様担当マネージャー at Travelience - Private Tours, responded to this review

Dear chestpain, Thank you so much for your lovely comment. I'm very glad to hear that you enjoyed the tour with Makoto. And it's good to know that he has good photographic skills! Thank you again for booking your tour with us. Warm regards, Emi Thank you very much for your kind review. I'm just so glad to hear that... More 

Bogota, Colombia
Reviewer
3 reviews 3 reviews
3 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 11, 2014

We had an amazing day in Tokyo thanks to Makoto. He took us to an authentic Ramen restaurant and we love it! Probably one of the best meals of the entire trip. All the tour was wonderful and we learn a lot about the city and japanese culture. Thanks Makoto!!!

Was this review helpful? Yes 1
Emi_Izawa, お客様担当マネージャー at Travelience - Private Tours, responded to this review

Dear NicoleTarazonaChahin, Thank you for your nice review! I'm just so glad that you had good time while you are on the tour! I just wish you had great time while you were in Japan as well. Thank you again. Best regards Makoto More 

N. Kingstown
Reviewer
3 reviews 3 reviews
3 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 1, 2014

My wife and I booked a 3 day private tour with Emi Izawa of Travelience. The itinerary, which was quite flexible, was tailored to meet our wishes - less shopping and maximum exposure to the Japanese culture. The result was an amazing 3 day jaunt through the vast majority of Tokyo's neighborhoods, utilizing the metro system to a great extent.... More 

Was this review helpful? Yes 6
Emi_Izawa, お客様担当マネージャー at Travelience - Private Tours, responded to this review

Dear dickb628, Thank you so much for taking time to write such a wonderful review for us. I’m just so glad to hear that you enjoyed the tours with us. I also had a great time with two of you. I really enjoyed fun conversation with you. I would love to see two of you again sometime in the future!!... More 

Ontario,Canada
Senior Contributor
28 reviews 28 reviews
5 attraction reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 28, 2014

We had wonderful full day tour with Makoto in early October. Tsukiji fish market was our first destination and it was a revelation. Makoto had arranged lunch at 1 of the sushi places around outside of market--not one of the big 2 inside which have huge waits and are over-priced. Probably 1 of the best meals of entire trip and... More 

Was this review helpful? Yes 4
Emi_Izawa, お客様担当マネージャー at Travelience - Private Tours, responded to this review

Dear blackiecharlie, Thank you for your nice review! I'm just so glad you had good time in Tokyo with me! How was Osaka? I hope you had great time there as well! Thank you again and hopefully we see each other in the future! Beat Regards, Makoto More 

Geelong, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 13, 2014

I was travelling alone to Japan and chose to spend two days in Tokyo with Yuka. She was fun, enthusiastic and very knowledgeable about Japanese culture. We are a similar age and it was interesting to learn about the differences and similarities in our lives. I learnt such a tremendous amount from her and understood the significance of things that... More 

Was this review helpful? Yes 3
Emi_Izawa, お客様担当マネージャー at Travelience - Private Tours, responded to this review

Dear AloneinTokyo (great name!), A big thank you for your time sending us the review! I really enjoyed showing you some of Tokyo, I remember that this 2days went really quickly as we were talking constantly :) We need to catch up over gyozas and beer when you are back and Im very much looking forward to it! Cheers! yuka More 

Calgary, Canada
Contributor
19 reviews 19 reviews
8 attraction reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 29, 2014

I booked a private full day tour with Travelience for our first day in Tokyo. I corresponded with Emi before we arrived and she was fantastic. We didn’t request many specific sites (just a cat café and the Tsukiji Fish Market). Originally Emi scheduled the rest of the day in and around the Asakusa area. But on the day of... More 

Was this review helpful? Yes 10
Emi_Izawa, お客様担当マネージャー at Travelience - Private Tours, responded to this review

Dear Candace8789, First of all, I'd like to thank you for taking the time to write this review. And I'd like to apologize for making the tour unpleasant, especially by mentioning the tip. ​It may have seemed that I was hinting for a tip because of my comment about the non-existent cultural tradition of tipping in Japan. I'm very sorry... More 

London
Contributor
18 reviews 18 reviews
9 attraction reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed September 27, 2014

I started emailing Emi about three months before departure as I was taking my parents and wanted to make sure the tours were all perfect and suitable. I don't have enough words to describe Emi's helpfulness, patience, promptness and flexibility. She went well beyond her call of duty to answer all my questions and make several changes before we even... More 

Was this review helpful? Yes 5
Emi_Izawa, お客様担当マネージャー at Travelience - Private Tours, responded to this review

Dear SMUitalia, Thank you so much for your time sending us the review! It was great to read your lovely feedback and nice to know that you made it to Isetan! I had such a fun time with all of you. I enjoyed many little episodes of your Japan trip like not getting bed sheet and where you thought as... More 

Denver, Colorado
Senior Contributor
29 reviews 29 reviews
6 attraction reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 20, 2014

My friends and I booked an 8 hour private tour with Makoto. He did a fabulous job! We covered Asakusa, Akihabara, Shibuya, Meiji Shrine, and Takeshita Shopping street. He did really well in providing the history lessons we didn't read up on in advance as well as answering all our questions on everything from where to eat out to how... More 

Was this review helpful? Yes
Emi_Izawa, お客様担当マネージャー at Travelience - Private Tours, responded to this review

Dear sumank, Thank you for your kind and great review about the tour!! It was my pleasure to spend time with you in Tokyo! I'm just so glad to hear that you have enjoyed that ramen!! It is a very traditional style raman of Tokyo! Thank you again and I just hope to see you in the future, someday. Makoto More 

Cary
1 review
5 of 5 stars Reviewed September 15, 2014

For our first trip to Japan (outside of Narita airport anyway), we booked a private tour for my family (me, husband, 5-year old, 2-year old, and my parents) for our first full day in Tokyo. We thought that this would be a good way for us to get to know a bit about the city and how it works before... More 

Was this review helpful? Yes
Emi_Izawa, お客様担当マネージャー at Travelience - Private Tours, responded to this review

Dear narak012, Thank you so much for such a lovely comment. It means a lot to me. It must not had been easy to travel with little children and parents but I'm glad to hear you and your family enjoyed the tour with Yuka! I hope you will get a chance to come to Tokyo again in the near future.... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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Staying in Ueno, Asakusa

Neighborhood Profile
Ueno, Asakusa
Traces of the history and culture of the Edo (old Tokyo) era remain vividly in Ueno and Asakusa. Spacious Ueno Park is a great place to relax and visit a variety of different museums and galleries. At Ameyoko which starts in front of Ueno station, the grocery stores and clothing shops are crammed alongside fishmongers. It gets particularly busy at the end of the year, when many people go on shopping sprees. The town of Asakusa, developed around Sensoji temple, has many shops selling goods and clothing from old Japan, making it a great place for souvenir hunting. It's also known for various annual festivals, and the whole district gets involved with the huge Sanja Festival in May.
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